www.firstpaymentmerchantservices.co.uk
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PROCESSING A CONTACTLESS REFUND
Processing a refund using contactless follows a very similar procedure to that of a refund using Chip and PIN,
however, a signature from the cardholder is not required.
The following describes how the refund process works if the cardholder has a contactless enabled card or
device:
01
From the main menu, select option
2: Refund
(Press the
key on the keypad).
02
Enter the amount of the refund using the keypad.
(S900 will automatically enter the decimal place for you).
Press the
key on the keypad to continue.
03
If required, enter the reference for the transaction. If a reference is not needed
press the
key on the keypad to skip.
(To use alpha characters, press the numeric key containing the alpha character
required multiple times until it is displayed).
Press the
key on the keypad to continue.
