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Chapter 6

Contacting Patton for assistance

Chapter contents

Introduction

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Contact information

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Warranty Service and Returned Merchandise Authorizations (RMAs)

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Warranty coverage

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Out-of-warranty service

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Returns for credit

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Return for credit policy

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RMA numbers

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Shipping instructions

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Summary of Contents for 6511RC

Page 1: ...odel 6511RC Matrix Switch User Manual Sales Office 1 301 975 1000 Technical Support 1 301 975 1007 E mail support patton com WWW www patton com Part Number 07MD6511RC GS Rev B Revised February 20 2012...

Page 2: ...rt patton com Copyright 2012 Patton Electronics Company All rights reserved The information in this document is subject to change without notice Patton Electronics assumes no liability for errors that...

Page 3: ...ont chassis architectures 19 ForeFront Model 6476 6U cPCI chassis 19 The ForeFront Model 6676 9U chassis 20 Matrix Switch functionality 21 TDM mapping and aggregation 21 TDM bus architecture 22 STM 1...

Page 4: ...r optic network cables 37 Connecting the STM 1 electrical interface to coaxial network cables 38 Connecting the rear panel Ethernet WAN management ports 39 Connecting the 10 100 1000 Base T Ethernet p...

Page 5: ...0 Activating the Model 6511RC 80 De activating the Model 6511RC 80 5 Troubleshooting and maintenance 81 Introduction 82 Troubleshooting during initial deployment 82 General fault analysis 83 Matrix Sw...

Page 6: ...Contact information 102 Warranty Service and Returned Merchandise Authorizations RMAs 102 Warranty coverage 102 Out of warranty service 102 Returns for credit 102 Return for credit policy 103 RMA num...

Page 7: ...a Declaration of conformity indicating that Industry Canada technical specifications were met It does not imply that Industry Canada approved the equipment FCC Part 68 ACTA Statement This equipment co...

Page 8: ...required when applying to your local telephone company for leased line facilities The Universal Service Order Code USOC is RJ48 The Facility Interface Codes FIC are 04DU9 BN 04DU9 DN 04DU9 1KN and 04...

Page 9: ...onnected to one of the Matrix Switch s Ethernet ports Audience This guide is intended for the following users Operators Installers Maintenance technicians Structure This guide contains the following c...

Page 10: ...ions to avoid personal injury The shock hazard symbol and CAUTION heading indicate a potential electric shock hazard Strictly follow the instructions to avoid property damage caused by electric shock...

Page 11: ...n unless you have changed the default configuration Point This word means to move the mouse in such a way that the tip of the pointing arrow on the screen ends up resting at the desired location Click...

Page 12: ...About this guide Model 6511RC User Manual 12...

Page 13: ...chitecture 22 STM 1 link architecture 22 Matrix Switch TDM capacity 23 Matrix Switch Ethernet Switching 23 Management 24 Management Services 24 Management Interfaces 24 Management Approach 24 Matrix S...

Page 14: ...switching matrix for TDM and Ethernet traffic traversing the ForeFront chassis or chas sis segment With the Model 6511RC ForeFront AIS can deliver aggregated TDM and IP traffic on high speed SDH and E...

Page 15: ...annel or timeslot The integrated SDH aggregator combines DS0 channels into E1 signal streams then maps those E1s into a STM 1 signal for high speed transmission on the SDH trunk Figure 2 Model 6511RC...

Page 16: ...ises two mod ules a processor blade see figure 1 on page 14 inserted from the front of the ForeFront chassis and a rear interface blade see figure 3 inserted opposite to the processor blade The front...

Page 17: ...nts LED status indicators an RS 232 configuration port and a 10 100 Ethernet management port see figure 5 The rear entry interface blade see figure 6 on page 18 pre sents LEDs indicating alarm and WAN...

Page 18: ...2 EBNC Electrical interface presented on Rx and Tx 75 ohm BNC connectors SC20 EBNC Optical and electrical interfaces as described previously The Model 6511RC connects to other blades in the chassis vi...

Page 19: ...Front Model 6476 6U cPCI chassis provides 8 slots for installing cPCI processor blades see figure 7 The Model 6476 chassis accepts up to two Model 6511RC blades installed in the fabric slots designate...

Page 20: ...gh 17 Each mid plane segment contains its own H 110 and PICMG 2 16 bus so since each 6511RC connects to one mid plane segment two Matrix Switch blades installed in each of the two segments are require...

Page 21: ...Each E1 stream carries 32 full duplex DS0 channels 64 half duplex timeslots The total capacity of the STM 1 uplink on the Model 6511RC is 2016 full duplex DS0s the equivalent of 63 E1 lines see sectio...

Page 22: ...5 52 Mbps STM 1 uplink carries 2016 full duplex 4032 half duplex DS0 channels organized into 63 E1 signal streams Each E1 stream carries 32 full duplex DS0 channels 64 half duplex timeslots The total...

Page 23: ...et traffic traversing the PICMG 2 16 bus to which the blade is connected The Model 6511RC provides the Ethernet switching fabric for all other blades connected to the same PICMG 2 16 packet switching...

Page 24: ...ed using one of two schemes generally referred to as In band or Out of band management In band management refers to those schemes in which management informa tion traverses the same network resources...

Page 25: ...applications where these Ethernet links are dedicated to management traffic Matrix Switch Interfaces WAN Interfaces The 6511RC provides connections to the following WAN interfaces One SDH STM 1 uplin...

Page 26: ...eb Management Clocking Mode When configured in Master mode the Matrix Switch serves as the Master clock source timing reference for all other blades on the same H 100 bus within the Model 6476 chassis...

Page 27: ...alarm condition has been detected Flashing A major alarm condition has been detected Off The Model 6511RC system is operating normally SYSTEM Green Flashing The Model 6511RC system is operating norma...

Page 28: ...s established on RJ 45 Yellow On Flashes to indicates Ethernet frame activity on this port Connector Off Indicates no Etherent frame activity on this port READY Blue On Card ready for removal from cPC...

Page 29: ...as achieved the following approvals and certifications Safety UL 60950 Industry Canada CSA C22 2 No 60950 RTTE Directive CE Mark EMC Directive 89 336 EEC Low Voltage Directive 73 23 EEC EN 60950 ETSI...

Page 30: ...1 Introduction Model 6511RC User Manual 30 Approvals...

Page 31: ...0Base T Ethernet port to an Ethernet switch or hub 36 Connecting the 10 100Base T Ethernet port to an Ethernet capable workstation or PC 36 Connecting the front panel EIA 561 RS 232 configuration port...

Page 32: ...The Matrix Switch comes with the following items The Model 6511RC Digital Cross Connect Matrix Switch One RJ45 to RJ45 cable for use with the console and Ethernet ports A DB9 RJ45 EIA 561 adapter for...

Page 33: ...lding structural steel Verifying correct cover plate installation Missing front or rear panel cover plates leave the chassis interior open and vulnerable to the following problems Impaired EMI shieldi...

Page 34: ...ti static strap to prevent electrostatic damage to the blade Note The Matrix Switch should be installed as close as possible to the ter mination jack provided by the Telco The location should be well...

Page 35: ...e network cables This section describes installing network interface cables on the following front and rear Matrix Switch blade ports The Matrix Switch front blade s 10 100 Ethernet LAN port and an EI...

Page 36: ...escribes connecting the Matrix Switch to the Ethernet LAN via an Ethernet hub switch or workstation Connecting the 10 100Base T Ethernet port to an Ethernet switch or hub The 10 100Base T Ethernet por...

Page 37: ...while the electrical interfaces connect to coaxial network cables The rear blade connectors must match the type of network cables and connectors used by the SDH network to which you will connect Conn...

Page 38: ...on the rear blade Connecting the STM 1 electrical interface to coaxial network cables The Matrix Switch presents the STM 1 electrical interface on a pair of 75 ohm female BNC connectors one for the tr...

Page 39: ...ent management services including the HTTP web management feature This port also connects to the on board Ethernet switch thus providing Ethernet access to other blades within the ForeFront system via...

Page 40: ...ptacle on the rear panel of the 6511RC rear blade 2 Connect the RJ 45 connector at other end of the cable into the 6 pin RJ 45 receptacle on the router hub or switch Completing the hardware installati...

Page 41: ...rce and fallback 53 Example 1 53 Example 2 54 Configuring the SDH circuit parameters 54 Accessing the SDH circuit parameters 55 Configuring the SDH physical interface type 56 Configuring the SDH inter...

Page 42: ...on page 52 Defining the STM 1 Circuit parameters see Configuring the SDH circuit parameters on page 54 Enabling idle code generation for designated DS0 channels see Configuring DS0 idle codes on page...

Page 43: ...dle code Initial configuration through the RS 232 control port Initially you must configure the 6511RC s IP address via the RS 232 Config port located on the Matrix Switch front frame In rare instance...

Page 44: ...le clicking on the file name Figure 21 Connection Description window 2 Type a connection name e g 6511RC Config select an icon then click OK figure 22 Figure 22 Connect To window 3 On the Connect To w...

Page 45: ...operation 6 Configure your COM port settings as shown in figure 23 then click OK Figure 23 COM1 Properties window 7 Click on the File menu then select Properties 8 Configure the settings for Function...

Page 46: ...ser 12 For the password type superuser the TOP LEVEL MANAGEMENT window then appears see figure 26 Figure 26 VT 100 Top Level Management window 13 Type k for System then press Enter 14 Under System typ...

Page 47: ...ing the system clocking parameters on page 52 Defining the STM 1 Circuit parameters see section Configuring the SDH circuit parameters on page 54 Enabling idle code generation for designated DS0 chann...

Page 48: ...rix Switch for operation Model 6511RC User Manual 48 Using a browser to complete Model 6511RC configuration 5 The 3069RC Configuration Menu home page will appear see figure 27 Figure 27 6511RC Configu...

Page 49: ...figure 28 The Configuration Menu contains the links to the various Model 6511RC sub systems while in the Configuration Information pane you can view status and other information or make changes to the...

Page 50: ...iguration otherwise all con figuration changes will be lost if the power to the Model 6511RC is turned off Hard Reset this button see figure 29 causes the Model 6511RC to perform a cold restart When y...

Page 51: ...e Ethernet port The 6511RC does not transmit or receive user data nor any other traffic via the default gateway IP address or the Ethernet port Do the following to add the default gateway 1 On the 651...

Page 52: ...the Define button see figure 33 to activate the new default gateway address Configuring the system clocking parameters In this section you will define the system clocking configuration for the Matrix...

Page 53: ...ter i e another module in the chassis The following examples illustrate how to define the system clocking parameters for two scenarios Example 1 In this example your 6511RC will be the clocking master...

Page 54: ...r Module Clocking Mode select slave 2 from the drop down menu 4 Under Module Clocking Source for Primary Reference select system 600 from the drop down menu 5 For Fallback Reference select wan 602 fro...

Page 55: ...parameters To access the SDH circuit parameters 1 On the 6511RC Configuration Menu see figure 27 on page 48 click the SDH hyperlink to display the SDH Overview page see figure 36 Figure 36 SDH Overvi...

Page 56: ...ing the SDH interface parameters 1 In the SDH Interface Configuration section see figure 39 for Circuit Identifier enter an optional alphanu meric name for this STM 1 link Figure 39 SDH Interface Conf...

Page 57: ...receive a scrambled payload select SDHScram bleEnable 1 from the drop down menu otherwise select sdhScrambleDisable 0 9 For Rx Payload Scramble if your SDH network transmits a scrambled payload selec...

Page 58: ...Note J1 applies only with 1 byte path trace messages For 16 byte and 64 byte trace messages the trace message string is used and the value of J1 is ignored 6 For Path 1 Signal Label enter the value yo...

Page 59: ...that tug3ALL 0 is selected next to the label TUG3 tug2ALL 0 is selected next to the label TUG2 then click the Submit Query button to display the next page showing E1 link status see figure 42 Figure 4...

Page 60: ...r for each of the 32 DS0s within the specified E1 stream To define the idle code configuration for the selected E1 1 Find the DS0 number for which you want the Matrix Switch to generate an idle code 2...

Page 61: ...view page You have already selected an SDH mapping type but you may wish to double check this value before mapping any DS0s by doing the following 1 On the 6511RC Configuration Menu see figure 27 on p...

Page 62: ...duplex DS0s Each midplane channel consists of two simplex sub channels transmitted and received Each sub channel consists of a set of simplex DS0s You will define each STM 1 channel and each mid plane...

Page 63: ...g DS0 mappings Refer to section Defining DS0 mappings using E1 port format on page 64 TU format You will identify an E1 signal stream according to its location within the STM 1 hierarchy using the TU...

Page 64: ...rlink to dis play the DS0 Mapping Overview page see figure 47 2 For the Display Option parameter ensure that displayLongForm 0 is selected from the drop down menu figure 47 then click the Modify butto...

Page 65: ...the second row labeled fromH110 6 for H 110 slots enter the timeslot numbers you wish to map from the H 110 bus to the E1 10 Click the Define button The new mapping will appear at the bottom of the pa...

Page 66: ...3 For toH110 5 under H 110 Number select port1 1 from the drop down menu 4 For toH110 5 under H 110 slots enter 1 32 in the text box 5 For fromH110 5 under H 110 Number select port1 1 from the drop do...

Page 67: ...box 3 For toH110 5 under H 110 Number select port1 1 from the drop down menu 4 For toH110 5 under H 110 slots enter 65 96 in the text box 5 For fromH110 5 under H 110 Number select port1 1 from the dr...

Page 68: ...box 3 For toH110 5 under H 110 Number select port4 4 from the drop down menu 4 For toH110 5 under H 110 slots enter 1 32 in the text box 5 For fromH110 5 under H 110 Number select port4 4 from the dro...

Page 69: ...0 mappings To define a DS0 mapping using TU format do the following 1 On the 6511RC Configuration Menu see figure 27 on page 48 click the DS0 Mapping hyperlink to dis play the DS0 Mapping Overview pag...

Page 70: ...ing path you selected on the SDH configuration page If you selected au3Mapper 0 then Au 3 will be dis played If you selected au4Mapper 1 then Tug 3 will be displayed To define the value of the first m...

Page 71: ...ed for assigning timeslots dash e g 1 4 comma e g 1 4 9 combo 1 2 3 6 7 At this point you have defined the SDH channel composed of a selected E1 signal stream and a set of timeslots within that E1 Now...

Page 72: ...port 4 timeslots 1 32 map all 32 timeslots of the E1 transmitted signal from H 110 port 4 timeslots 33 64 Example 1 Map TUG 3 or AU 3 no 1 TUG 2 no 1 TU 12 no 1 received timeslots 1 32 to H 110 Port 1...

Page 73: ...fromH110 5 under H 110 slots enter 97 128 in the text box 9 Click the Define button 10 Verify your new mapping appears in the Defined Mappings table 11 Examine the new mapping to ensure it was entered...

Page 74: ...t this point you have completed the basic configuration of your Matrix Switch for operation To save your configuration settings in non volatile RAM do the following 1 On the 6511RC Configuration Menu...

Page 75: ...n quickly be loaded imported into a replacement Matrix Switch Note Import Export functions require superuser access privileges Note The parameters that will be exported are the power up settings as th...

Page 76: ...configuration file currently stored in your Matrix Switch s flash memory 1 On the Import Export page see figure 57 on page 75 click the Export Flash hyperlink The Matrix Switch will get the configura...

Page 77: ...name Click Save Figure 59 Saving the access server flash memory configuration data as a text file Completing the installation This section verifies that the Model 6511RC is fully operational 1 Perfor...

Page 78: ...meters on the Matrix Switch SDH Configuration page against those of the Connected SDH net work and correct any incorrect values 6 There are three LEDs that indicate status for the Matrix Switch Ethern...

Page 79: ...79 Chapter 4 Operation and shutdown Chapter contents Introduction 80 Activating the Model 6511RC 80 De activating the Model 6511RC 80...

Page 80: ...r action is required under normal conditions De activating the Model 6511RC Perform the following procedure to deactivate the Model 6511RC Note Be sure to wear an anti static strap to prevent electros...

Page 81: ...l loop sonetTerminalLoop 2 88 Other Loop sonetOtherLoop 3 90 SDH section trace and path trace 90 Sections and paths 91 Section trace 91 Path trace 92 Number of paths per frame 93 Periodic maintenance...

Page 82: ...Action POWER LED green is extinguished To verify that power is being supplied to the Model 6511RC via the CPCI chassis power bus verify that at least one chassis power supply module is installed in th...

Page 83: ...the module to unseat the 6511RC from the mid plane connectors 3 Wait 10 seconds 4 Holding the module by the two black handles very carefully push the module gently and firmly into the chassis until i...

Page 84: ...egin flashing after completing the power up cycle contact Patton Technical Support to determine if the Matrix Switch should be replaced ENET NOD E Front panel Green Flash ing or On solid Indicates the...

Page 85: ...mmended Off None of the G SHDSL ports is operating in test mode No action recommended WANa Front Panel Green On solid Indicates the STM 1 port is activated synched and operating normally No action rec...

Page 86: ...on either of the 10 100 1000 Ethernet ports No action recommended READY Front panel Blue On Indicates module is ready for removal from cPCI chassis Off Indicates module NOT ready for removal from cPC...

Page 87: ...peration of the STM 1 link including the Matrix Switch s STM 1 port and the fiber optic or coaxial cables connected to it The facility loop see figure 61 returns data received from the SDH facility th...

Page 88: ...enu select sonet NoLoop 0 and click the Submit button Terminal loop sonetTerminalLoop 2 The terminal loop see figure 63 returns data received from the SDH terminals back to those SDH terminals other F...

Page 89: ...modules connected to the same H 110 bus its SDH terminals You can use the terminal loop to test and troubleshoot the DS0 mappings you have defined while simultaneously testing H 110 bus connectiv ity...

Page 90: ...field Figure 65 Other Loopback test mode SDH section trace and path trace The Matrix Switch supports the section trace and path trace functions specified in the SDH protocol You can use these trace fu...

Page 91: ...ion trace string The value you define for Section Trace Message Length determines which field will carry the Section Trace Mes sage as specified below 1 byte section trace message length Use the J0 by...

Page 92: ...r 16 byte and 64 byte trace messages the trace message string is used and the value of J0 is ignored 7 Click the Submit button to save your work into operating memory volatile DRAM and activate the ne...

Page 93: ...3 mapping the STM 1 frame supports three paths Each of the three AU 3s in the STM 1 frame represents a separate path When you select AU 3 mapping for the value of the SDH Map ping parameter the Matri...

Page 94: ...th 3 trace parameters 9 Click the Submit button to save your work into operating memory volatile DRAM and activate the new parameter values Periodic maintenance Consult the rack chassis user manual fo...

Page 95: ...nsure that you export the most current parameters go to HOME then under Operator Actions click on the Record Current Configuration button 1 If you already have an exported backup copy of your current...

Page 96: ...your Matrix Switch s flash memory On the Import Export page figure 69 on page 95 click the Export Flash hyperlink The Matrix Switch will get the configuration file currently stored in your Matrix Swit...

Page 97: ...e name Click Save Figure 71 Saving the access server flash memory configuration data as a text file Removing the defective Model 6511RC 1 Remove the replacement Model 6511RC from its shipping containe...

Page 98: ...ignment ESD pin engages the chassis When the blade is fully seated the red buttons in the handles click up automatically thus locking the handle and activating the switch closed position The click of...

Page 99: ...ER LED is lit If the POWER LED is flashing green refer to Chapter 5 Trou bleshooting and maintenance 2 Verify that the WAN LED illuminates indicating that the Model 6511RC is synchronizing with the T1...

Page 100: ...5 Troubleshooting and maintenance Model 6511RC User Manual 100 Maintenance...

Page 101: ...ntents Introduction 102 Contact information 102 Warranty Service and Returned Merchandise Authorizations RMAs 102 Warranty coverage 102 Out of warranty service 102 Returns for credit 102 Return for cr...

Page 102: ...efully tested before ship ment All of our products are backed by a comprehensive warranty program Note If you purchased your equipment from a Patton Electronics reseller ask your reseller how you shou...

Page 103: ...equest on the RMA Request page in the Support section at www patton com By calling 1 301 975 1000 and speaking to a Technical Support Engineer By sending an e mail to returns patton com All returned u...

Page 104: ...6 Contacting Patton for assistance Model 6511RC User Manual 104 Warranty Service and Returned Merchandise Authorizations RMAs...

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