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Chapter 7 Troubleshooting
Technical/Sales Assistance
If you have a technical question or if you cannot isolate a problem with your PC/104 system, please call or e-mail
the Parvus Technical Support:
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Email:
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Phone: +1 (801) 483-1533
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Fax: +1 (801) 493-1523
If you have a sales-related question, please contact your local Sales Representative.
Returning For Service
Before returning any Parvus product, you must contact Parvus to obtain a Returned Material Authorization
(
RMA
) number.
Note. You must have the RMA number in order to return any product for any reason!
Pack the module in an anti-static material and ship it in a sturdy cardboard box with enough packing material to
adequately cushion it.
Warning! Any product returned to Parvus improperly packed will immediately void the warranty for
that particular product!