User Guide
31
Troubleshooting
8.2.4. Users gateway will not show its GPS location.
If the GPS LED is a slow red blink:
o
Wait 1 minute for device to boot.
o
Power cycle the gateway.
If the GPS LED is a yellow blink
o
Wait for 3 minutes for the firmware to fully initialize.
o
Make sure your antenna has line of sight to the sky. GPS technology is line of
sight and requires a clear view of the sky.
o
Check to make sure the correct antenna lead is attached to the GPS
connection. Check for cable breaks and loose connections.
If the gateway is transmitting other signals, but not GPS, add the GPS mode to the
template in its own signal collection to check the state of the GPS signal. See Figure
18 for the GPS mode signal definition.
Figure 18. GPS Mode signal definition.
8.2.5. After reading this manual, the user is still having
issues, where can they get help?
Contact the supplier of the PVSG-IQAN gateway or open a ticket with the
IQAN Connect help desk.
IQAN Connect Knowledge Base Link:
https://parkeriot.atlassian.net/wiki/x/RoJ6E
Summary of Contents for PSVG-IQAN-C2E1M1W1U1
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