AFTER-SALES SERVICE
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1. When requesting repair
For repair, contact Paramount Bed or your distributor (see "Contact Information" as shown below).
Details necessary when requesting repair
Product name, model number, product ID label number (affixed to the back of the basket holder section
pipe: see PART NAMES)
Date of purchase
Details of damage or error (as much detail as possible)
Organization name, your name, address, and phone number
During the warranty period
Repairs are provided free of charge based on the descriptions on the warranty card. In some cases, you
may be charged for repairs even during the warranty period.
After the warranty has expired
Products that can be repaired will be accepted for repair upon request, at your expense.
2. Minimum part retention period
The minimum retention period of service functional parts (required to maintain the original function of the
product) is six years after discontinuation of manufacturing.
3. Questions regarding after-sales service
For any queries, please feel free to contact Paramount Bed or your distributor.
Contact Information
For any queries, contact to the address or telephone number listed below or
your distributor.
For other contact information, please visit the website.
Website : http://www.paramount.co.jp/english/
Location in Japan (Manufacturer)
Location in Japan (Manufacturing premises)
PARAMOUNT BED CO., LTD.
14-5, 2-chome, Higashisuna, Koto-ku,
Tokyo, 136-8670, Japan
Tel : +81-(0)3-3648-2961
Fax: +81-(0)3-3648-5781
PARAMOUNT BED CO.,LTD. CHIBA
FACTORY
2078, Shirahata, Sammu-shi,Chiba,
289-1306, Japan
EMERGO EUROPE
Prinsessegracht 20
2514 AP, The Hague
The Netherlands
