Pantum BP5100 Series, Faq

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2. Why the printer could not feed paper successfully?
There are three possible reasons as below:
1) There is too much paper in the tray:
Solution: Remove excess paper from the tray.
2) The print media is loaded incorrectly:
Solution: Please correctly load the print media.
3) The print media is beyond the usage specification range.
Solution: Please use the print media within the specification range.