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Problem
Refer to WX-CT2020/WX-CH2050 Operating Instructions for details.
OPERATING PROCEDURES
Check item
TROUBLESHOOTING
The communication between the order taker units and menu
board cannot be established.
• Is the POWER switch on the center module turned on?
(Refer to p. 9.)
• Check the AC power outlet.
• Push the CIRCUIT PROTECTOR button. (Refer to p. 9.)
• Refer to the dealer or qualified service personnel.
• Check to see if the VEHICLE PRESENT indicator of the cen-
ter module lights up when a vehicle drives up the speaker
post or menu board.
• If the indicator does not light up, check the following.
1. Is the vehicle detector plugged in?
2. Check the AC outlet and fuse of the vehicle detector.
If the power and fuse are normal, refer to the qualified ser-
vice personnel.
• Reset the vehicle detector. If the problem still remains,
remove and reinstall the fuse from the detector. (Refer to the
operating instructions of the vehicle detector.)
• If the problem remains even after trying the above, refer to
the dealer or service personnel.
• Confirm that there is no metal obstruction blocking around
the center module.
• It may be necessary to extend one or both antennas to
areas where the reception is error. (Refer to qualified service
personnel or system installers.)
Cannot communicate with the customer at the menu board
(TALK), though the communication among managers/assis-
tant personnel is O.K (PAGE is OK).
A menuboard speaker is always live, even when there is no
car beside the menu board.
TALK (Talk PTT or Talk Lock mode) or PAGE (Page PTT or
Page Lock mode) is unavailable in certain areas.
