Panasonic WV-SMR10, Operating Instructions Manual

Page: 72 / 80

Symptom Cause/solution Reference pages
•
Are you accessing the microphone using the local
address (the IP address used in a local network)?
When accessing the microphone, use the global
address (or the URL registered in the DDNS service)
and the port number of the microphone as the IP
address to be used in the Internet.
32
33
55
Authentication window is
displayed repeatedly. •
Is the user name and password changed?
While accessing the microphone, when changing the
user name and password of another user logging into
the microphone on another web browser, the
authentication window will be displayed each time the
screen is changed or refreshed.
•
Have you changed the [Authentication] setting?
When the [Authentication] setting has been changed,
close the web browser, and then access the
microphone again.
•
The authentication window may be for the network
camera, not the network microphone. Check the IP
address displayed on the authentication window to see
whether or not it is the authentication window of the
network camera.
-
It takes time to display the
screen. •
Are you accessing the microphone in the HTTPS
mode?
In this mode, the refresh interval becomes slower due
to decode processing.
-
•
Are you accessing another microphone in the same
local network via a proxy server?
Configure the web browser to not use the proxy server.
-
•
Are two or more users browsing the live images
simultaneously?
It may take time to display the screen or the refresh
interval may become slower when two or more users
browse the live images simultaneously.
-
72 Operating Instructions
14 Troubleshooting