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Operating Instructions

Network Camera

Model No.    

WV-SFV531/WV-SFR531/

WV-SFN531

WV-SFV531

WV-SFN531

WV-SFR531

Before attempting to connect or operate this product, please read these instructions
carefully and save this manual for future use.

The model number is abbreviated in some descriptions in this manual.

Summary of Contents for WV-SFV531

Page 1: ...V531 WV SFR531 WV SFN531 WV SFV531 WV SFN531 WV SFR531 Before attempting to connect or operate this product please read these instructions carefully and save this manual for future use The model numbe...

Page 2: ...nd QuickTime are trademarks of Apple Inc registered in the U S and other countries Android is a trademark of Google Inc Firefox is a registered trademark of the Mozilla Foundation SDXC Logo is a trade...

Page 3: ...displayed on the information bar of the browser When the Live page is displayed for the first time the install wizard of the ActiveX control required to display images from the camera will be displaye...

Page 4: ...rd 34 7 1 Playback JPEG 1 JPEG 2 JPEG 3 images saved to the SD memory card 34 7 2 Playback H 264 1 H 264 2 H 264 3 H 264 4 images saved to the SD memory card 37 8 About the network security 40 8 1 Equ...

Page 5: ...ng to the alarm output terminal Alarm 124 13 3 Change the AUX name Alarm 125 13 4 Configure the settings relating to the camera action on alarm occurrence Alarm 126 13 4 1 Configure settings relating...

Page 6: ...relating to DDNS 183 16 5 1 Configuration of the DDNS service Example of the Viewnetcam com service 184 16 5 2 When using the Viewnetcam com service 185 16 5 3 Procedure to register information for th...

Page 7: ...address http 2001 db8 10 Example of IPv4 access Example of IPv6 access IMPORTANT When the HTTP port number is changed from 80 enter http IP address of the camera colon port number in the address box...

Page 8: ...aximum concurrent access number may be 14 or less users When 14 users are concurrently accessing the access limit message will be displayed for users who subsequently attempt to access When Multicast...

Page 9: ...layed page 90 JPEG button The letters JPEG on the button will turn green and JPEG image will be displayed Stream buttons These buttons will be displayed only when an H 264 image is displayed 1 button...

Page 10: ...will be displayed in 640 x 360 pixels 320x180 The letters 320x180 will turn green and images in the main area will be displayed in 320 x 180 pixels 160x90 The letters 160x90 will turn green and image...

Page 11: ...nd for how to play images on the SD memory card Multi screen Images from multiple cameras can be displayed on a multi screen by registering cameras on the setup menu page 16 Camera title The camera ti...

Page 12: ...ut volume can be adjusted Low Middle High by moving the volume cursor Note When a user is using the audio transmission function with Interactive Half duplex selected the receiver button and the transm...

Page 13: ...ted for User auth page 146 4 Operable by users who belong to the access level selected for Permission level of audio trans recep on the Audio tab of the Image Audio page Refer to page 116 for the perm...

Page 14: ...A B C A B C By selecting the cropping areas for alarm actions the area you want to monitor home area when alarm occurs can be displayed Sequence display using the alarm action cropping function A B 1...

Page 15: ...occurrence B Time while the cropping area is displayed Note Alarm action cropping can only be used when a setting other than H 264 all is selected for Cropping page 143 Operating Instructions 15 1 Mo...

Page 16: ...sions Only JPEG images can be displayed on a multi screen Audio will not be heard When displaying the image on a multi screen and 16 9 is selected for the aspect ratio the image will be displayed alte...

Page 17: ...ular phone in use is not compatible with UTF 8 encode it is impossible to display the screen correctly When VGA QVGA 640x360 or 320x180 is not selected one time or more for either one of JPEG 1 JPEG 2...

Page 18: ...he camera image Confirm the contract plan of the cellular phone in use before using this function Depending on the cellular phone in use Auto Refresh may be unavailable Resolution control Changes the...

Page 19: ...possible to access 1 IP address is the global WAN IP address of the router that can be accessed via the Internet 2 When User auth is set to On page 146 only users with the access level of 1 Administra...

Page 20: ...plays images from the camera Operation buttons area When functions are selected in the function selection area C buttons to operate those functions are displayed Function selection area When functions...

Page 21: ...the button to display the buttons used to select the resolution on the screen The resolution can be changed by selecting a resolution setting from the buttons Images are displayed in the image captur...

Page 22: ...with the and buttons This function is only displayed when Terminal 3 is set to AUX output on the settings menu page 122 Note You can change the image size displayed on the mobile terminal by accessing...

Page 23: ...is displayed enter the user name of an administrator or user and password Depending on the mobile terminal in use password entry may be required each time the screen is switched It is impossible to t...

Page 24: ...page page 7 WV SFV531 WV SFV531 2 Click the SD button The SD recording window will open 3 Click the Start button to start recording images on the SD memory card The SD recording status indicator will...

Page 25: ...art button is clicked immediately after the Stop button is clicked saving of images may not start In this case click the Start button again Operating Instructions 25 3 Record images on the SD memory c...

Page 26: ...ication button will be refreshed in 30 second intervals For this reason it may take a maximum of 30 seconds until the alarm occurrence indication button is displayed on the Live page at an alarm occur...

Page 27: ...network disk recorder is connected to the system When On is selected for Panasonic alarm protocol notification the connected Panasonic device will be notified that the camera is in the alarm state Th...

Page 28: ...d for both the alarm image transmission function and the FTP periodic image transmission function the alarm image transmission function will be given priority over the FTP periodic image transmission...

Page 29: ...page 57 Note When On is selected for both the alarm image transmission function and the FTP periodic image transmission function the alarm image transmission function will be given priority over the...

Page 30: ...and the alarm type will be displayed Manual Schedule log Logs filed when images have been recorded manually or during the period of the schedule and the image recording period will be displayed FTP tr...

Page 31: ...rded by Recording stream 1 on the SD memory card tab will be displayed Stream 2 The logs recorded by Recording stream 2 on the SD memory card tab will be displayed Event Select a log type to display o...

Page 32: ...top Prev page button Click this button to display the previous page of the log list Next page button Click this button to display the next page of the log list Last button Click this button to display...

Page 33: ...be operated Do not turn off the power of the camera until the deletion is complete When the power of the camera is turned off in the process of the deletion some images may remain on the SD memory ca...

Page 34: ...memory card Therefore images may look coarse on the Playback page When playing images by selecting an FTP error log on the log list images may not be played in order of images recorded on the SD memor...

Page 35: ...ber will stop and the image corresponding to the currently displayed number will be displayed PAUSE button Playback will be paused when this button is clicked during playback Playback will resume when...

Page 36: ...ill be downloaded Note When the Cancel button is clicked in the process of the download the download will be canceled In this case images already downloaded before clicking the Cancel button will be s...

Page 37: ...s and audio may not always match When data is being recorded to the SD memory card audio may sound as if it is cutting out and the audio quality may be reduced When recorded audio is played back the r...

Page 38: ...ed Duration Displays the period of time that the data has been recorded on the SD memory card Event The event type will be displayed MN SC Log by Manual Schedule TRM1 Alarm by alarm input to Terminal...

Page 39: ...memory card QuickTime Player or Windows Media Player video data cannot be played back 1 The supported operating systems are Windows 8 1 Windows 8 and Windows 7 only Operating Instructions 39 7 Playba...

Page 40: ...ccess to cameras using the HTTPS function page 169 IMPORTANT Design and enhance security countermeasures to prevent leakage of information such as image data authentication information user name and p...

Page 41: ...onfigure the access level 9 1 How to display the setup menu 1 Display the Live page page 7 2 Click the Setup button on the Live page The window with the user name and password entry fields will be dis...

Page 42: ...The setup menu will be displayed Refer to page 45 for further information about this menu WV SFV531 WV SFV531 42 Operating Instructions 9 Display the setup menu from a PC...

Page 43: ...the right of the window click the desired tab to display and configure the setting items relating to the name of the tab 2 Complete each setting item displayed in the frame on the right of the window...

Page 44: ...below field A The edited settings in field A will not be applied unless the Set button B below field A is clicked In the same manner as above click the Set button D below field C when completing the s...

Page 45: ...memory card can be configured on the Basic page page 47 Image Audio button Displays the Image Audio page The settings relating to image quality image capture size etc of JPEG H 264 camera images can...

Page 46: ...settings and the settings relating to DDNS Dynamic DNS SNMP Simple Network Management Protocol FTP File Transfer Protocol the NTP server and Diffserv can be configured on the Network page page 151 Sc...

Page 47: ...ngs such as the camera title time and date etc can be configured on this page Language Select the language to initially display when the camera is accessed from the following Auto English Japanese Ita...

Page 48: ...displayed as follows DD MM YYYY 01 04 2013 13 10 00 MM DD YYYY 04 01 2013 13 10 00 DD Mmm YYYY 01 Apr 2013 13 10 00 YYYY MM DD 2013 04 01 13 10 00 Mmm DD YYYY Apr 01 2013 13 10 00 Default Mmm DD YYYY...

Page 49: ...een Lower left The character string will be displayed in the lower left part of the screen Upper center The character string will be displayed in the upper center part of the screen Lower center The c...

Page 50: ...card is being recognized or is performing the necessary processing for the SD memory card to be removed Indicator lights Indicates data can be saved to the SD memory card Alarm status update mode Sel...

Page 51: ...rk Camera View 4S is not installed on the PC The number of the viewer software installations can be checked on the Upgrade tab of the Maintenance page Contrast enhancement RGB 0 to 255 Select On or Of...

Page 52: ...uto port forwarding setting under UPnP on the Advanced tab of the Network page also changes to the same setting Area Select the region where the camera is installed If the camera is used outside of Ja...

Page 53: ...960 1280x720 Max bit rate per client Max 1024 kbps Min 256 kbps H 264 2 Image capture size VGA 640x360 Max bit rate per client Max 1024 kbps Min 128 kbps H 264 3 Image capture size QVGA 320x180 Max bi...

Page 54: ...ge Operating mode SD memory card Select Use or Not use to determine whether or not to use the SD memory card Default Use Audio recording Select whether or not to save audio data when saving video data...

Page 55: ...indicator is lit in green If the SD ON OFF button was not pressed the SD MOUNT indicator will light in green for about 5 minutes after replacing the SD memory card When an SD memory card is inserted w...

Page 56: ...e password Available number of characters 4 16 characters Unavailable characters Default None blank Remove When an SD memory card with a configured password is inserted the password can be removed usi...

Page 57: ...e passwords with great care If you forget the configured password and you want to replace the SD memory card with a new one perform 1 of the following steps to set the Status of SD memory card passwor...

Page 58: ...memory recording function of a Panasonic network disk recorder select JPEG 1 for Recording format of Recording stream 1 When H 264 1 H 264 2 H 264 3 or H 264 4 is selected for Recording format the se...

Page 59: ...d The file name will be as follows File name Entered file name Time and date year month day hour minute second Serial number Available number of characters 1 8 characters Unavailable characters Image...

Page 60: ...Select a number of alarm images to be saved on the SD memory card from the following 10pics 20pics 30pics 50pics 100pics 200pics 300pics 500pics 1000pics 2000pics 3000pics Default 100pics H 264 record...

Page 61: ...t been formatted on the SD memory card tab the following functions may not work correctly Save obtain images that failed to transmit to the FTP server using the FTP periodic image transmission functio...

Page 62: ...security support info html Additional info for detecting alteration Select whether or not to give information for alteration detection to video files MP4 format to be saved on the SD memory card Note...

Page 63: ...te To install the certificate click the Browse button to display the Open dialog box and select the file of the certificate issued by CA and click the Execute button If the certificate is already inst...

Page 64: ...ued by CA is valid it is impossible to generate the CRT key When the certificate security certificate issued by CA is used the available key size varies depending on the CA Check the available key siz...

Page 65: ...Previous CRT key dialog box will be displayed and it is possible to check the key size and generation time date of the previous key When the Apply button is clicked on the Previous CRT key dialog box...

Page 66: ...9 A Z a z and the following marks _ When entering the IPv6 address for Common Name put the address in brackets Example 2001 db8 10 3 Click the OK button after entering the items The self signed certi...

Page 67: ...key is not generated it is impossible to generate the CSR Before generating the CSR file configure the following settings on Internet Options of the web browser in advance Click Internet Options unde...

Page 68: ...zation name 64 characters Organizational Unit Enter the unit name of the organization 64 characters CRT key Displays the key size and generation time date of the current key 3 Click the OK button afte...

Page 69: ...been installed and validated Expired The certification has already expired When the Confirm button is clicked the registered information of the installed certificate will be displayed in the CA Certif...

Page 70: ...on setting is changed manual recording on the SD memory card will stop Start manual saving again as necessary Note Alteration detection can be performed on video files MP4 format recorded when On is s...

Page 71: ...rver or a firewall images may not be obtained via a network In this case refer to the network administrator 1 Click the Execute button The user authentication window will be displayed 2 Click the OK b...

Page 72: ...3 4 64 GB 44 800 57 600 70 400 83 200 96 000 32 GB 22 400 28 800 35 200 41 600 48 000 16 GB 11 200 14 400 17 600 20 800 24 000 8 GB 5 600 7 200 8 800 10 400 12 000 4 GB 2 800 3 600 4 400 5 200 6 000...

Page 73: ...GB 5 600 7 200 9 200 10 000 12 000 2 GB 2 800 3 600 4 600 5 000 6 000 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 268 800 345 600 416 000 448 000 480 000 32 GB 134 400 172 800...

Page 74: ...4 GB 4 400 5 600 7 200 8 400 9 600 2 GB 2 200 2 800 3 600 4 200 4 800 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 198 400 275 200 320 000 358 400 403 200 32 GB 99 200 137 600 1...

Page 75: ...B 8 000 10 000 12 000 14 000 16 000 2 GB 4 000 5 000 6 000 7 000 8 000 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 320 000 448 000 512 000 576 000 640 000 32 GB 160 000 224 000...

Page 76: ...B 9 600 12 800 16 000 17 600 20 800 2 GB 4 800 6 400 8 000 8 800 10 400 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 460 800 588 800 716 800 768 000 819 200 32 GB 230 400 294 40...

Page 77: ...12 800 20 000 24 000 30 400 35 200 2 GB 6 400 10 000 12 000 15 200 17 600 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 640 000 768 000 844 800 921 600 960 000 32 GB 320 000 384...

Page 78: ...000 28 000 32 000 36 000 40 000 2 GB 10 000 14 000 16 000 18 000 20 000 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 704 000 832 000 896 000 960 000 1 024 000 32 GB 352 000 416...

Page 79: ...00 35 200 41 600 44 800 51 200 2 GB 12 000 17 600 20 800 22 400 25 600 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 998 400 1 075 200 1 254 400 1 280 000 1 305 600 32 GB 499 200...

Page 80: ...9 200 44 400 52 800 61 200 2 GB 16 000 19 600 22 200 26 400 30 600 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 1 216 000 1 536 000 1 920 000 2 176 000 3 648 000 32 GB 608 000 7...

Page 81: ...0 52 000 54 000 56 000 60 000 2 GB 24 000 26 000 27 000 28 000 30 000 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 1 024 000 1 152 000 1 216 000 1 280 000 1 344 000 32 GB 512 00...

Page 82: ...57 600 65 600 70 400 72 000 76 800 2 GB 28 800 32 800 35 200 36 000 38 400 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 1 459 200 1 510 400 1 587 200 1 689 600 1 715 200 32 GB 7...

Page 83: ...6 800 227 200 253 600 272 000 2 GB 79 200 98 400 113 600 126 800 136 000 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 4 864 000 5 702 400 6 400 000 6 963 200 7 296 000 32 GB 2 4...

Page 84: ...9 Low 64 GB 6 483 200 7 987 200 9 600 000 11 603 200 14 592 000 32 GB 3 241 600 3 993 600 4 800 000 5 801 600 7 296 000 16 GB 1 620 800 1 996 800 2 400 000 2 900 800 3 648 000 8 GB 810 400 998 400 1 2...

Page 85: ...number of characters 3 128 characters Available characters Alphanumeric characters the slash the backslash the colon and the underscore _ Recording stream 2 Name of the destination directory for down...

Page 86: ...es will not be saved To save them select Name w time date page 159 Note When H 264 1 H 264 2 H 264 3 or H 264 4 is selected for Recording format FTP error is unavailable Permission level of viewing lo...

Page 87: ...3 30fps mode 3 mega pixel 4 3 30fps mode Used by super resolution techniques Default 2 mega pixel 16 9 30fps mode IMPORTANT The positions of areas may move out of alignment when the Image capture mod...

Page 88: ...the set value when any value with an asterisk on the right is selected Depending on factors such as the network environment the resolution the image quality or the number of computers concurrently acc...

Page 89: ...4 3 30fps mode is selected for Image capture mode 2048x1536 1280x960 800x600 VGA 400x300 QVGA 160x120 Default JPEG 1 1920x1080 JPEG 2 640x360 JPEG 3 320x180 Image quality Select two types of image qu...

Page 90: ...2 H 264 3 or H 264 4 displaying of H 264 images or JPEG images on the Live page will become available When On is selected for H 264 transmission in H 264 1 H 264 2 H 264 3 or H 264 4 the transmission...

Page 91: ...360 320x180 160x90 1280x720 640x360 320x180 160x90 2 mega pixel 4 3 30fps mode 1600x1200 1280x960 800x600 VGA 400x300 QVGA 160x120 1600x1200 1280x960 800x600 VGA 400x300 QVGA 160x120 1280x960 800x600...

Page 92: ...smission priority this setting is available Frame rate is restricted by Max bit rate per client For this reason the frame rate may be lower than the specified value when any value marked with an aster...

Page 93: ...s 1920x1080 and 1600x1200 512kbps 40960kbps 1920x1080 60fps and 1280x720 60fps 1024kbps 40960kbps 2048x1536 1024kbps 40960kbps Note The H 264 bit rate is restricted by Bandwidth control bit rate on th...

Page 94: ...g H 264 images with multicast Refer to page 7 for further information about the maximum concurrent access number Default Unicast port AUTO Unicast port1 Image 1 Enter the unicast port number used to t...

Page 95: ...a firewall In this case refer to the network administrator When two or more network interface cards are installed on the PC in use the network interface card s not used for receiving images should be...

Page 96: ...e adjust Click the Setup button to display the setup menu that can configure the settings relating to image quality The setup menu will be displayed in a newly opened window page 97 Focus Click the Se...

Page 97: ...newly opened window page 115 11 4 1 Configure the settings relating to image quality Image adjust setup menu Click the Setup button of Image adjust on the Image quality tab of the Image Audio page pa...

Page 98: ...98 Operating Instructions 11 Configure the settings relating to images and audio Image Audio...

Page 99: ...on the screen When noise appears in the brighter area on the screen When Outdoor scene or Indoor scene is selected for Light control mode this setting is available Super Dynamic function When there is...

Page 100: ...ht compensation BLC Select On or Off to determine whether or not to activate the back light compensation BLC function When On High or On Normal is selected for Super Dynamic SD this setting is unavail...

Page 101: ...100s Max 1 60s Max 1 30s Max 2 30s Max 4 30s Max 6 30s Max 10 30s Max 16 30s Default Max 1 30s IMPORTANT When a value with an interval longer than Max 1 30s Max 2 30s Max 4 30s Max 6 30s Max 10 30s M...

Page 102: ...illuminance level brightness to switch between the color mode and the black white mode The descriptions about the following threshold illuminance levels are given when Off is selected for Super Dynami...

Page 103: ...colors will become thicker When the cursor is moved in the direction the colors will be thinner Click the Reset button to reset the color to the default Default 128 Aperture level Adjust the aperture...

Page 104: ...lt setting Default 16 Scene file The combination of settings used to adjust image quality can be saved as a scene file The scene file can be selected here Registered scene files can be configured in t...

Page 105: ...1 Display the Image adjust setup menu page 96 Operating Instructions 105 11 Configure the settings relating to images and audio Image Audio...

Page 106: ...e divided areas to be masked The clicked areas will be masked and will become white To cancel masking click the area again Focus 4 Click the End button after completing masking areas The borders on th...

Page 107: ...starts to automatically adjust focus based on a subject located in the center of the screen by clicking the Execute button Focus The focus can be adjusted manually Near button Click this button to ad...

Page 108: ...on of the image after zooming Note When 2 mega pixel 16 9 30fps mode or 2 mega pixel 16 9 60fps mode is selected for Image capture mode the maximum zoom ratio of the extra optical zoom becomes x3 0 Wh...

Page 109: ...ging the mouse Each zone can be overlapped The zones are numbered sequentially from area 1 Note Set the privacy zone larger than the size of an object to be hidden Status Select On or Off to determine...

Page 110: ...Mosaic cannot be selected Close button Click this button to close the Privacy zone setup menu IMPORTANT After configuring the privacy zone the privacy zone may move out of alignment when the JPEG H 2...

Page 111: ...ty of other areas The VIQS setting is available only for H 264 images Up to 8 VIQS areas can be set To check the image after configuring VIQS when H 264 images are selected under Stream you can check...

Page 112: ...med with the Confirm button Default Off H 264 3 Select On or Off to determine whether or not to activate the VIQS function for the transmitted H 264 3 images The VIQS H 264 3 images can be confirmed w...

Page 113: ...more the image quality of the non specified area is reduced This makes it possible to moderate the image data size 3 Select On Off to activate deactivate a distributed image of H 264 1 H 264 2 H 264 3...

Page 114: ...ng VIQS display an H 264 image on the Live page or press the Confirm button under Stream The outputted bit rate changes depending on the subject Confirm the bit rates with actual subjects used when op...

Page 115: ...stortion correction can be performed using lens distortion compensation The amount of compensation performed can be adjusted The degree of distortion compensation varies depending on the image capture...

Page 116: ...data from the PC will be transmitted to the camera Audio can be heard from the speaker connected to the camera Interactive Half duplex Both reception and transmission are available However audio data...

Page 117: ...tted from the camera Mic High The volume level will become high This setting will be applied when audio is input to the camera using a microphone Mic Middle The volume level will become middle This se...

Page 118: ...ng 160ms 320ms 640ms 1280ms Default 640ms Note When a shorter interval is selected the delay time will be shorter When a longer interval is selected audio interruption may be diminished even though th...

Page 119: ...ulticast is selected for Transmission type it is not necessary to enter the transmission port number Permission level of audio trans recep Select an access level for audio transmission reception from...

Page 120: ...are to be displayed had been changed enter as follows Example of entry Example when entering an IPv4 address http 192 168 0 10 8080 Example when entering an IPv6 address http 2001 db8 0 0 0 0 0 1 808...

Page 121: ...used for the multi screen display Refer to the network administrator for information on the DNS setting of PCs Camera title Enter the title of the camera The entered camera title will be displayed on...

Page 122: ...eives alarms When Alarm input is selected a pull down menu for Close and Open is displayed Close An alarm is detected when the terminal status is changed to Close Open An alarm is detected when the te...

Page 123: ...arm inputs received within about 5 seconds after an alarm is detected are not detected Note AUX is a camera terminal that allows users to operate Open Close arbitrarily from the Live page For example...

Page 124: ...e able to configure Alarm output terminal setup Alarm output must be selected for Terminal 2 of the Alarm setting Alarm output trigger Select On or Off to determine whether or not to output the alarm...

Page 125: ...lved However if the time period specified for Pulse width is exceeded output signals from the alarm output terminal will be stopped Alarm output type Select Latch or Pulse for the alarm output termina...

Page 126: ...s not available AUX name cannot be changed AUX is a camera terminal that allows users to operate Open Close arbitrarily from the Live page For example an operator can remotely control lights in a plac...

Page 127: ...at can configure the settings relating to transmitting Panasonic alarm protocol notifications when an alarm occurs The setup menu will be displayed in a newly opened window page 131 HTTP alarm notific...

Page 128: ...mail notifications Click E mail server of Camera action on alarm on the Alarm tab of the Alarm page page 126 Refer to page 156 for information on configuration for these settings 128 Operating Instru...

Page 129: ...ransmissions of alarm images Click FTP of Camera action on alarm on the Alarm tab of the Alarm page page 126 Refer to page 159 for information on configuration for these settings Operating Instruction...

Page 130: ...memory card when an alarm occurs Click SD memory card of Camera action on alarm on the Alarm tab of the Alarm page page 126 Refer to page 54 for information on configuration for these settings 130 Ope...

Page 131: ...on when an alarm occurs Click Panasonic alarm protocol notification of Camera action on alarm on the Alarm tab of the Alarm page page 126 Refer to page 139 for information on configuration for these s...

Page 132: ...s an alarm IMPORTANT The alarm occurrence indication button page 9 will be displayed when motion is detected by the VMD function The alarm occurrence indication button will be displayed when receiving...

Page 133: ...perform video motion detection Default Off Detection area Adjust the size of the VMD area using the slider The smaller the selected value is the higher the sensitivity of VMD area becomes The current...

Page 134: ...Area No notification When Panasonic alarm protocol notification is clicked the Notification tab of the Alarm page will be displayed page 138 VMD information addition Information addition Select On or...

Page 135: ...he Detection area section Change areas and the settings of Detection area and Detection sensitivity as necessary 3 Click the Set button after completing the settings IMPORTANT The setting will not be...

Page 136: ...9 The alarm occurrence indication button will also be displayed when receiving an alarm input of a terminal alarm or a command alarm Notification may be delayed in some network environments even when...

Page 137: ...el The current volume level Range of volumes to be detected 1 Check the audio detection level and current volume level The volume level configured in Mic input volume Camera to PC on the Audio tab of...

Page 138: ...surrounding area may be mistakenly detected Only the volume of the sound determines whether sound is detected or not the type of sound does not matter 13 7 Configuration of the settings relating to a...

Page 139: ...ion of notification below When an alarm is detected Alarm When a notification of the remaining capacity of the SD memory card has been provided Diag When the SD memory card has become full Diag When t...

Page 140: ...ty of the SD memory card has been provided When the SD memory card has become full When the SD memory card cannot be recognized Destination server address Enter the destination server address or host...

Page 141: ...or http Host name colon port number Alarm checkbox When the checkbox is checked the HTTP alarm notification will be provided upon an alarm occurrence Delete button When this button is clicked all conf...

Page 142: ...he first character for Notification data If the HTTP alarm notification fails information about the failure will be added to the system log Even if the Set button is clicked after deleting the content...

Page 143: ...ttings related to cropping can be configured on this page A B Cropping area setting Full image display Displays the full camera angle image Cropping outline Displays the set cropping area Up to 4 area...

Page 144: ...images JPEG 2 JPEG 2 is transmitted as cropping images JPEG 3 JPEG 3 is transmitted as cropping images Default Off Note Changing the cropping settings temporarily stops transmission When Off is selec...

Page 145: ...Set button Applies the cropping camera action on alarm home area self return time and sequence settings IMPORTANT The cropping outline may move out of alignment when the Image capture mode setting is...

Page 146: ...ntication of users who can access this camera from the PC or a cellular phone mobile terminal can be configured on this page Up to 24 users can be registered Note When user authentication has failed t...

Page 147: ...llowing 1 Administrator Allowed all available operations of the camera 2 Camera control Allowed to display images from the camera and to control the camera The camera setting configuration is unavaila...

Page 148: ...already in use is entered and the Set button is clicked the respective host information will be overwritten Access level Select the access level of the host from the following 1 Administrator 2 Camera...

Page 149: ...or H 264 4 JPEG 1 JPEG 1 images will be transmitted JPEG 2 JPEG 2 images will be transmitted JPEG 3 JPEG 3 images will be transmitted H 264 1 H 264 1 images will be transmitted H 264 2 H 264 2 images...

Page 150: ...H 264 transmission the transmission interval may be longer than the set value when any value with an asterisk on the right is selected 150 Operating Instructions 15 Configure the settings relating to...

Page 151: ...ck the Network tab on the Network page page 41 page 43 The following information is required to configure the network settings Contact the network administrator or your Internet service provider IP ad...

Page 152: ...lt 192 168 0 10 Note Multiple IP addresses are unavailable even when using the DHCP function Refer to the network administrator for further information about the settings of the DHCP server Subnet mas...

Page 153: ...Off to determine whether or not to use the IPv6 DHCP function Configure the DHCP server not to assign the same IP addresses used for the other network cameras and PCs whose IP address is unique Refer...

Page 154: ...ect Off for Audio transmission reception on the Audio tab page 116 Select 128kbps or a faster rate to carry out the live transmission of JPEG images and the FTP periodic image transmission simultaneou...

Page 155: ...ber 50000 Private address 192 168 0 2 Port number 50001 LAN Private address 192 168 0 254 WAN Global address vvv xxx yyy zzz Enter Global IP address colon port number in the Address box of the browser...

Page 156: ...apacity of the SD memory card has been provided Diag When the SD memory card has become full Diag When the SD memory card cannot be recognized Diag Default Off Alarm image attachment Select On or Off...

Page 157: ...e Network page page 151 Authentication Type Select the authentication method to send E mails from the following None It is not necessary to clear any authentication to send E mails POP before SMTP It...

Page 158: ...ation will be provided in the following cases When notification of the remaining capacity of the SD memory card has been provided When the SD memory card has become full When the SD memory card cannot...

Page 159: ...be saved For example enter ALARM to designate the directory ALARM under the root directory of the FTP server Available number of characters 1 256 characters Unavailable characters File name Enter the...

Page 160: ...s selected for the capture size of the image to be transmitted pre alarm is unavailable if the image capture size of JPEG 1 is either 2048x1536 1920x1080 or 1600x1200 When On is selected for Image com...

Page 161: ...ng FTP periodic image transmission it is necessary to configure the schedule settings of FTP periodic image transmission on the Schedule tab of the Schedule page Page 189 Directory name Enter the dire...

Page 162: ...User name Enter the user name login name to access the FTP server Available number of characters 1 32 characters Unavailable characters Password Enter the password to access the FTP server Available...

Page 163: ...ess from the DHCP server Manual The NTP server address will be entered manually on NTP server address Default Manual IMPORTANT When obtaining the NTP server address from the DHCP server it is necessar...

Page 164: ...e router in use must support UPnP and the UPnP must be enabled Default Off Note Due to port forwarding the port number may sometimes be changed When the number is changed it is necessary to change the...

Page 165: ...meras using the HTTPS function Refer to page 169 for how to configure the HTTPS settings CRT key generate CRT key SSL encryption key used for the HTTPS protocol is generated To generate the CRT key cl...

Page 166: ...is a backup file on the PC or another media The backup file will be required when installing the server certificate again Connection Select the protocol used to connect the camera HTTP Only the HTTP c...

Page 167: ...not to use DDNS Off Does not use the DDNS function Viewnetcam com Uses the Viewnetcam com service Dynamic DNS Update Uses Dynamic DNS Update RFC2136 compliant without the DHCP cooperation Dynamic DNS...

Page 168: ...e number of characters 0 32 characters Default None blank Contact Enter the E mail address or the phone number of the SNMP manager Available number of characters 0 255 characters Default None blank 16...

Page 169: ...CA Certificate Authority Issue of the server certificate Generation of CSR Certificate Signing Request Installation of the server certificate Generation of the self signed certificate When using the...

Page 170: ...button of CRT key generate The CRT key generate dialog box will be displayed 2 Select 1024bit or 2048bit for the length of the CRT to generate for CRT key generate RSA key size Note To use the server...

Page 171: ...The Self signed Certificate Generate dialog box will be displayed 2 Enter the information of the certificate to be generated Item Description Available number of characters Common Name Enter the came...

Page 172: ...OK button after entering the items The self signed certificate will be generated Note The information of the generated self signed certificate will be displayed on Self signed Certificate Information...

Page 173: ...button of File Download under Downloads Click the Custom level button to open the Security Settings window and check the Enable radio button of Automatic prompting for file downloads under Downloads...

Page 174: ...tes the CSR file in the PEM format 16 3 4 Installation of the server certificate IMPORTANT If the CSR file is not generated it is impossible to install the server certificate security certificate For...

Page 175: ...ate before it expires The expiration date of the server certificate can be checked by double clicking the server certification file issued by CA 16 3 5 Configuration of the connection protocol 1 Selec...

Page 176: ...rk configure the proxy server setting of the web browser under Internet Options under Tools of the menu bar to bypass the proxy server for the local address 3 Press the Enter key on the keyboard The L...

Page 177: ...erly installed a key icon is displayed in the address box of the web browser that has accessed the camera When using Internet Explorer 10 or Internet Explorer 11 note that some of the displayed window...

Page 178: ...3 Click Certificate Error over the URL and click View certificates 178 Operating Instructions 16 Configuring the network settings Network...

Page 179: ...istrator to launch Internet Explorer again Click Start All Programs right click Internet Explorer click Run as Administrator When using Windows 8 or Windows 8 1 right click iexplore under C Program Fi...

Page 180: ...displayed on Certificate Import Wizard Note When using Internet Explorer 10 or Internet Explorer 11 select Store Location and then click Next 180 Operating Instructions 16 Configuring the network sett...

Page 181: ...Select Place all certificates in the following store and click Browse 7 Select Trusted Root Certificate Authorities and click OK Operating Instructions 181 16 Configuring the network settings Network...

Page 182: ...8 Click Next 9 Click Finish 182 Operating Instructions 16 Configuring the network settings Network...

Page 183: ...ynamic DNS Update RFC2136 compliant IMPORTANT Before using the DDNS service it is necessary to perform the port forwarding setting for the router About Dynamic DNS Update RFC2136 compliant Operation u...

Page 184: ...camera whose global address is not static via the Internet DDNS service such as Viewnetcam com It is possible to access via a registered and static domain name example viewnetcam com even after the gl...

Page 185: ...ntified global address is used for accessing the router or camera to monitor images Note Refer to the contracted provider whether the current IP address is static or not Depending on the provider loca...

Page 186: ...or Viewnetcam com by following the instructions of the wizard The registration window for Viewnetcam com will be displayed in a newly opened window When the registration window is not displayed check...

Page 187: ...hat the PC is being connected to the Internet and click the Set button If access often fails due to the change in the global address of router set a smaller value for Access interval 16 5 4 Checking t...

Page 188: ...haracters 3 250 characters Enter in the form of host name domain name Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen Default None blank Note Refer to...

Page 189: ...e settings relating to schedules as follows Alarm permission VMD permission Audio detection permission Access permission H 264 recording Scene file FTP periodic image transmission The Schedule page ha...

Page 190: ...action will be taken for the respective schedule Alarm permission Alarm input terminal alarm will be received during the period of the schedule VMD permission The video motion detection VMD function w...

Page 191: ...time for the schedule finishes images are set to the image settings of Scene file is not applied FTP periodic image transmission FTP periodic image transmission will be performed at the designated tim...

Page 192: ...smission schedule The selected day of the week will be validated for the schedule 2 To designate time select the desired hour and minute from the pull down menu When not designating time check the che...

Page 193: ...3 Click the Set button after completing the settings The result will be displayed at the bottom of the window Operating Instructions 193 17 Configure the settings relating to the schedules Schedule...

Page 194: ...17 2 How to delete the set schedule 1 Uncheck the check box of the set day of the week 194 Operating Instructions 17 Configure the settings relating to the schedules Schedule...

Page 195: ...2 Click the Set button after completing the settings The schedule of the selected day of the week is deleted Operating Instructions 195 17 Configure the settings relating to the schedules Schedule...

Page 196: ...rwrite the older system logs In this case the oldest log is the first to be overwritten The system logs will be displayed in group of 100 logs each and the logs will be saved even when the power of th...

Page 197: ...dealer and download the latest firmware onto a PC IMPORTANT A blank space cannot be used for the name of the directory where the downloaded firmware to be saved 2 A link for extension software screen...

Page 198: ...irmware to be used for the upgrade should be model name Use small letters WV is not required _xxxxx img xxxxx indicates the version of the firmware Do not turn off the power of the camera during the u...

Page 199: ...tus for the Viewnetcam com will be displayed Personal Camera URL The URL of the camera registered for Viewnetcam com will be displayed UPnP Port number HTTP Port number HTTPS The port number that is s...

Page 200: ...use time Displays the length of time that SD memory card has been inserted into and used with the camera If the length of time that the SD memory card has been used for cannot be obtained Unknown is...

Page 201: ...use this function format the SD memory card with the camera before using it When using SD memory cards that have been used on other devices such as PCs the correct information may not be able to be di...

Page 202: ...e the network settings page 151 turn off the power of the camera then turn on the power again while holding down the INITIAL SET button on the unit and keep the INITIAL SET button held down till the S...

Page 203: ...recommend completing backup operations within 10 minutes It is also possible to check whether or not the correct data was obtained by restoring the obtained data excluding log data Restore Setup data...

Page 204: ...art restoring Do not perform operations until the restoration is complete Make sure to set the file name of scene file data used when restoring to model name txt The model name must be written in lowe...

Page 205: ...displayed double click the CDLauncher exe file on the CD ROM A C D E B Using the supplied CD ROM the following actions can be performed The Panasonic IP Setting Software can be installed on the PC pa...

Page 206: ...Panasonic IP setting shortcut icon when the Panasonic IP Setting Software is installed Specify which folder on the PC to install the Panasonic IP Setting Software to Click the Install button to start...

Page 207: ...the default is on the desktop during installation and the Manual folder from the folder the default is C Panasonic you specified during installation 19 4 Installing the Viewer software The Viewer sof...

Page 208: ...in in the Easy IP Setup accommodate period However settings can be changed after 20 minutes for cameras in the initial set mode 1 To start the Panasonic IP Setting Software click the Run button next t...

Page 209: ...are from the CD launcher window to install the software Changing Network Settings When changing settings related to the network settings such as connection mode IP address and subnet mask click the Ne...

Page 210: ...When using a firewall including software allow access to all UDP ports 210 Operating Instructions 19 Using the CD ROM...

Page 211: ...The IP address of the server may be incorrect Check if the IP address of the server is configured correctly The SMTP server may be down Ask the network administrator Internal error Undefined error An...

Page 212: ...ting to the Viewnetcam com function occurred Check if the Viewnetcam com settings are configured correctly Error indications relating to Dynamic DNS Update Category Indication Description DDNS server...

Page 213: ...signed certificate is complete Self signed Certificate Deleted Deletion of the self signed certificate is complete Certificate Signing Request Generated Generation of the CSR Certificate Signing Reque...

Page 214: ...s are configured correctly The DNS server may be down Ask the network administrator Error indications relating to HTTP alarm notification Category Indication Description HTTP alarm notification error...

Page 215: ...Generation of the self signed certificate is complete Self signed Certificate Deleted Deletion of the self signed certificate is complete Certificate Signing Request Generated Generation of the CSR C...

Page 216: ...ddress of the camera If there is reply from the camera the connection is normal If there is no reply check the connection with the following methods using a computer connected to the same network as t...

Page 217: ...n the Don t Use Proxy For These Addresses box When the camera and the PC are connected in the different subnet Is the IP address of the default gateway set for the camera correct Is the name currently...

Page 218: ...om service Is the global address of camera or router notified to the Viewnetcam com service server Log into the My Account page of Viewnetcam com website http www viewnetcam com to check the informati...

Page 219: ...http while using the HTTPS function To use the HTTPS function access https It is also necessary to enter the port number 176 Cannot access the camera from a mobile terminal Is the URL correct Or is c...

Page 220: ...lar phone Refer to the manuals provided with the cellular phone in use for the restrictions of image data sizes No image is displayed Older images or logs are displayed When Every time I visit the web...

Page 221: ...mory card Is the SD memory card inserted correctly Check if the SD memory card is inserted correctly Installation Guide Is the SD memory card formatted Format the SD memory card 61 Isn t the write pro...

Page 222: ...64 Cannot download the log list Download of files using Internet Explorer may be disabled Click Internet Options on the Tools menu of Internet Explorer and Security tab Then click the Custom level but...

Page 223: ...the driver of the display adapter to the latest version If updating the driver does not solve the problem adjust the hardware acceleration as follows The following are descriptions for when Windows 7...

Page 224: ...e Symptom Cause solution Reference pages The following message is displayed on the information bar Pop up blocked To see this pop up or additional options click here Internet Explorer 7 or Internet Ex...

Page 225: ...ools of the menu bar of Internet Explorer and then click the Security tab Click Internet in the Select a zone to view or change security settings section Then click the Custom level button to open the...

Page 226: ...ccurrence Approx 20 MB per file Ex 10000001_151224193826_A mp4 Video that was started to be recorded on December 24 2015 19 38 26 B drive FTP 10000001 10000101 10000001 10000101 M_LOCAL M_LOCAL2 M_ALA...

Page 227: ...Operating Instructions 227 Notes...

Page 228: ...o Riverfront Plaza Newark NJ 07102 5490 Panasonic Canada Inc 5770 Ambler Drive Mississauga Ontario L4W 2T3 Canada 905 624 5010 www panasonic ca For Europe and other countries http panasonic net Import...

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