Panasonic WV-SF138 Operating Instructions Manual Download Page 176 | Manualshive

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down for about 5 seconds. Wait about 3 minutes after releasing the button. The camera will start up
and the settings including the network settings will be initialized. Do not turn off the power of the unit
for about 3 minutes after turning on the power.

•

The notification function allows users to notify errors to the destinations specified in “E-mail
notification” - “Destination E-mail address” and “Panasonic alarm protocol notification” - “Destination
server address” in the [Notification] tab on the “Alarm” page when an error occurs such as having no
SD memory card inserted after rebooting or inserting a locked SD memory card. (

®

page 115,

page 117)

176

Operating Instructions

19 Maintenance of the camera [Maintenance]

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Summary of Contents for WV-SF138

Page 1: ...odel No WV SW158 WV SF138 WV SW158 WV SF138 Before attempting to connect or operate this product please read these instructions carefully and save this manual for future use The model number is abbreviated in some descriptions in this manual ...

Page 2: ...r registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Microsoft product screen shot s reprinted with permission from Microsoft Corporation iPad iPhone iPod touch and QuickTime are trademarks of Apple Inc registered in the U S and other countries Android is a trademark of Google Inc Firefox is a registered trademark of the Mozilla Foundation SDXC...

Page 3: ...essage is displayed on the information bar of the browser When the Live page is displayed for the first time the install wizard of the ActiveX control required to display images from the camera will be displayed Follow the instructions of the wizard When the install wizard is displayed again even after completing the installation of the ActiveX restart the PC The viewer software used on each PC sh...

Page 4: ...6 1 When JPEG is selected for Recording format of the SD memory card 27 6 2 When H 264 1 or H 264 2 is selected for Recording format of the SD memory card 30 7 Playback of images on the SD memory card 34 7 1 When JPEG is selected for Recording format of the SD memory card 34 7 2 When H 264 1 or H 264 2 is selected for Recording format of the SD memory card 37 8 About the network security 39 8 1 Eq...

Page 5: ...ings relating to H 264 recording Alarm 109 13 4 Configure the VMD settings VMD area 110 13 4 1 Set the VMD areas VMD area 111 13 5 Configure the settings relating to the audio detection Audio detection 113 13 6 Configuration of the settings relating to the E mail notification Notification 115 13 7 Configure the settings relating to Panasonic alarm protocol Notification 117 14 Configure the setting...

Page 6: ...ssion FTP img trans 164 17 7 Configure the schedule settings of the FTP periodic image transmission FTP img trans 166 17 7 1 How to set the schedules 167 17 7 2 How to delete the set schedule 168 18 Configure the settings relating to the schedules Schedule 169 19 Maintenance of the camera Maintenance 172 19 1 Check the system log System log 172 19 2 Upgrade the firmware Upgrade 172 19 3 Check the ...

Page 7: ...v6 address http 2001 db8 10 Example of IPv4 access Example of IPv6 access IMPORTANT When the HTTP port number is changed from 80 enter http IP address of the camera colon port number in the address box of the browser Example http 192 168 0 11 8080 When the PC is in a local network configure the proxy server setting of the web browser under Internet Options under Tools of the menu bar to bypass the...

Page 8: ...pt to access When Multicast is selected for Transmission type of H 264 only the first user who accessed to monitor H 264 images will be included in the maximum number The second and subsequent users who are monitoring H 264 images will not be included in the maximum number When On is selected for H 264 transmission page 80 H 264 images will be displayed When Off is selected a JPEG image will be di...

Page 9: ...on will turn green and a JPEG image will be displayed Stream buttons These buttons will be displayed only when an H 264 image is displayed 1 button The character 1 will turn green and images in the main area will be displayed in accordance with the setting of H 264 1 page 80 2 button The character 2 will turn green and images in the main area will be displayed in accordance with the setting of H 2...

Page 10: ...played only when a JPEG image is displayed 1 button Images in the main area will be displayed in accordance with the setting for Quality1 of Image quality setting page 76 2 button Images in the main area will be displayed in accordance with the setting for Quality2 of Image quality setting page 76 Zoom buttons Images will be zoomed in on with the electronic zoom by the viewer software Network Came...

Page 11: ...e displayed pop up menu When Print is selected printer output is enabled Note For the case of using Windows 8 Windows 7 or Windows Vista the following settings may be required Open Internet Explorer click Tools Internet Options Security Trusted Sites Sites Register the camera address on Website of the displayed trusted widows When it takes longer than the specified period to obtain the snap shot p...

Page 12: ...trans recep on the Audio tab of the Image Audio page Refer to page 102 for the permission level of audio 1 3 Monitor cropping images Full angle images and cropping images can be transmitted at the same time The cropping function must be configured in order to transmit cropping images page 120 H 264 2 or JPEG VGA QVGA 640x360 320x180 images can be set as cropping images By matching the settings of ...

Page 13: ...PEG and H 264 images with the following image capture sizes are transmitted When 2 mega pixel 16 9 is selected for Image capture mode 1920x1080 When 1 3 mega pixel 16 9 is selected for Image capture mode 1280x720 When 1 3 mega pixel 4 3 is selected for Image capture mode 1280x960 Note The picture in picture function can only be used when 2 mega pixel 16 9 1 3 mega pixel 16 9 or 1 3 mega pixel 4 3 ...

Page 14: ...an alarm action is selected in Picture in picture mode a predetermined area is transmitted as a sub image according to each setting A B Main image Sub image 14 Operating Instructions 1 Monitor images on a PC ...

Page 15: ...as and their versions Only JPEG images can be displayed on a multi screen Audio will not be heard When displaying the image on a multi screen and 16 9 is selected for the aspect ratio the image will be displayed altered vertically to the aspect ratio of 4 3 Network Camera Recorder with Viewer Software Lite which supports live monitoring and recording images from multiple cameras is available For f...

Page 16: ... phone in use is not compatible with UTF 8 encode it is impossible to display the screen correctly When 3 mega pixel 4 3 is selected for Image capture mode images cannot be monitored on a cellular phone Select 2 mega pixel 16 9 1 3 mega pixel 16 9 or 1 3 mega pixel 4 3 for Image capture mode to monitor images Note It is necessary to configure the network settings of the cellular phone in advance t...

Page 17: ...capture size even when resolution is changed by resolution control When the HTTP port number is changed from 80 enter http IP address colon port number mobile 1 in the address box of the browser When using the DDNS function access to http Host name registered in the DDNS server colon port number mobile When HTTPS is selected for HTTPS Connection on the Network tab of the Network page enter as foll...

Page 18: ...ity panasonic com pss security support info html IMPORTANT When the authentication window is displayed enter the user name and password The default user name and password are as follows User name admin Password 12345 To enhance the security change the password for the user admin page 126 When 3 mega pixel 4 3 is selected for Image capture mode images cannot be monitored on a mobile terminal Select...

Page 19: ...Note You can change the image size displayed on the mobile terminal by accessing the following addresses Large display http IP address cam dl Medium display http IP address cam dm Small display http IP address cam ds When the resolution is changed by the resolution control the displayed resolution changes but the image size remains the same When the HTTP port number is changed from 80 enter http I...

Page 20: ...le terminal in use larger size images may not be displayed In this case selecting 9 Low for Image quality setting of JPEG page 76 may sometimes solve this problem Depending on the mobile terminal in use or its contract plan it may be impossible to access 1 IP address is the global WAN IP address of the router that can be accessed via the Internet However when accessing the same LAN as the camera w...

Page 21: ...are recorded Images recorded on the SD memory card can be copied onto the PC page 60 1 Display the Live page page 7 2 Click the SD button The SD recording window will open 3 Click the Start button to start recording images on the SD memory card The SD recording status indicator will light red page 9 while images are being recorded on the SD memory card The image saving interval can be configured o...

Page 22: ...authentication window page 60 The destination to save image data is a fixed directory on Drive B page 199 When the Start button is clicked immediately after the Stop button is clicked saving of images may not start In this case click the Start button again 22 Operating Instructions 3 Record images on the SD memory card manually ...

Page 23: ...s on the SD memory card When an alarm occurs images JPEG H 264 will be saved on the SD memory card The settings to save images on the SD memory card can be configured on the SD memory card tab page 51 of the Basic page and the Alarm tab of the Alarm page page 107 Transmit an image onto a server automatically An alarm image can be transmitted at an alarm occurrence to the server designated in advan...

Page 24: ...s available only when a Panasonic device such as the network disk recorder is connected to the system When On is selected for Panasonic alarm protocol notification the connected Panasonic device will be notified that the camera is in the alarm state The settings for Panasonic alarm protocol can be configured in the Panasonic alarm protocol section of the Notification tab of the Alarm page page 117...

Page 25: ...ay not reach the set number of images to be transmitted Alarm images failed to be transmitted to the FTP server at an alarm occurrence will not be saved on the SD memory card However images that fail to be transmitted with the FTP periodic image transmission will be saved 5 2 Transmit images at a designated interval or period FTP periodic image transmission Images can be transmitted at a designate...

Page 26: ...ab of the Basic page page 51 To use the SD memory recording function featured in Panasonic network disk recorder select Off for FTP periodic image transmission page 165 and FTP error for Save trigger page 54 IMPORTANT We make no guarantee for any damages of files on the SD memory card incurred by malfunction or error occurrence in files saved in the SD memory card regardless of what the cause may ...

Page 27: ...h as time and date of the alarm occurrences and the alarm type will be displayed Manual Schedule log Logs filed when images have been recorded manually or during the period of the schedule on the SD memory card will be displayed FTP trans error log Logs filed when the FTP periodic image transmission function has failed will be displayed Each log list can be displayed only when On is selected for S...

Page 28: ...indow Note When Not use is selected for SD memory card the Manual Schedule log list and the FTP trans error log list will not be displayed 3 Click the desired log type listed below Log to display the log list The log list of the selected log type will be displayed Note When any images are saved on the SD memory card the image can be displayed by clicking Time and Date page 51 28 Operating Instruct...

Page 29: ... the mouse button is released the increment of the log number will stop and the log number displayed at the moment when the mouse button is released will be the top of the currently displayed page Last button Click this button to display the log listed at the bottom Time date Time and date when each log has been filed will be displayed Note When Off is selected for Time display format page 46 time...

Page 30: ...newly Do not turn off the power of the camera until the deletion is complete When the power of the camera is turned off in the process of the deletion some images may remain on the SD memory card In this case click the Delete button on the same log list window used to delete the logs Download button Click this button to download all logs of the selected log list as a file onto the PC Close button ...

Page 31: ...utton The log list will be displayed in a newly opened window log list window A B C E D IMPORTANT Only a single user can operate the log list window Other users cannot access the log list window Operating Instructions 31 6 Display the log list ...

Page 32: ... The search result will be displayed on the log list Log list Displays the log search results You can play back recorded data by clicking on the time or duration of the recorded data displayed under Time date and Duration Top button Click this button to display the log listed at the top Prev page button Click this button to display the previous page of the log list Next page button Click this butt...

Page 33: ...tting the SD memory card can shorten the time to delete all the data In the process of the deletion Alarm and Manual Schedule can not be operated Do not turn off the power of the camera until the deletion is complete When the power of the camera is turned off in the process of the deletion some images may remain on the SD memory card In this case click the Delete button on the same log list window...

Page 34: ...ted Therefore images may look coarse on the Playback page When playing images by selecting an FTP error log on the log list images may not be played in order of images recorded on the SD memory card if they have been recorded on the SD memory card with selected value for the Transmission interval setting on the FTP img trans tab is 1min or less 7 1 When JPEG is selected for Recording format of the...

Page 35: ... number will be displayed PAUSE button Playback will be paused when this button is clicked during playback Playback will resume when this button is clicked during pausing STOP button Playback will stop and the Playback window will turn to the Live page NEXT IMAGE button The next frame will be displayed and paused when this button is clicked during playback Each time this button is clicked during p...

Page 36: ... Cancel button is clicked in the process of the download the download will be canceled In this case images already downloaded before clicking the Cancel button will be saved on the PC When downloading data the operation buttons on the Playback window cannot be operated Browse button When successfully logged in after the user authentication process a folder on the SD memory card in which images are...

Page 37: ...F button Each time this button is clicked the playback speed will change When the PLAY button is clicked during fast playback playback speed will return to the normal playback speed Note The maximum speed of the fast playback varies depending on the setting of Max bit rate H 264 recording of the SD memory card 5s backward button Each time this button is clicked the recorded data goes back by 5 sec...

Page 38: ...ownloaded before clicking the Cancel button will be saved on the PC Video data is saved in files of approx 2 MB or 20 MB depending on the settings When the file size of video data is more than the configured value multiple files will be downloaded It is possible to play back video data saved on the PC using such applications as QuickTime Player or Windows Media Player 1 However we are not liable f...

Page 39: ...ess to cameras using the HTTPS function page 144 IMPORTANT Design and enhance security countermeasures to prevent leakage of information such as image data authentication information user name and password alarm E mail information FTP server information DDNS server information etc Perform the countermeasure such as access restriction using the user authentication or access encryption using the HTT...

Page 40: ...configure the access level 9 1 How to display the setup menu 1 Display the Live page page 7 2 Click the Setup button on the Live page The window with the user name and password entry fields will be displayed 3 Click the OK button after entering the user name and the password The default user name and password are as follows User name admin Password 12345 40 Operating Instructions 9 Display the set...

Page 41: ... The setup menu will be displayed Refer to page 44 for further information about this menu Operating Instructions 41 9 Display the setup menu from a PC ...

Page 42: ...window click the desired tab to display and configure the setting items relating to the name of the tab 2 Complete each setting item displayed in the frame on the right of the window 3 After completing each setting item click the Set button to apply them IMPORTANT When there are two or more Set and Execute buttons on the page click the respective button to the edited setting item Example A C B D 4...

Page 43: ...ield A The edited settings in field A will not be applied unless the Set button B below field A is clicked In the same manner as above click the Set button D below field C when completing the setting items in field C Operating Instructions 43 9 Display the setup menu from a PC ...

Page 44: ...age page 104 Alarm button Displays the Alarm page The settings relating to alarm occurrences such as settings for the alarm action at an alarm occurrence the alarm occurrence notification and the VMD area settings can be configured on the Alarm page page 106 Advanced view button Displays the Advanced view page The settings relating to cropping and picture in picture PiP can be configured on the Ad...

Page 45: ...ignate time zones to allow to receive alarm input or to allow to activate the VMD detection function page 169 Maintenance button Displays the Maintenance page System log check firmware upgrade status check and initialization of settings can be carried out on the Maintenance page page 172 Camera title The title of the camera whose settings are currently being configured will be displayed Setup page...

Page 46: ...mera title time and date etc can be configured on this page Camera title Enter the title of the camera Click the Set button after entering the title of the camera The entered title will be displayed in the camera title field Available number of characters 0 20 characters Unavailable characters Default Varies as follows depending on the model in use WV SW158 SW158 SW158 WV SF138 SF138 SF138 Date ti...

Page 47: ...mmer time daylight saving Select In Out or Auto to determine whether or not to apply daylight saving time Configure this setting if the summer time daylight saving time is applied in the location where the camera is in use In Applies summer time An asterisk will be displayed on the left side of the displayed time and date Out Does not apply summer time Auto Applies summer time in accordance with t...

Page 48: ...to check the operational status Select Off to turn off the indicators at all times Link indicator Access indicator SD memory card error indicator Default On Note Link indicator orange This indicator will light when communication with the connected device is available Access indicator green This indicator will light when accessing a network SD memory card error indicator Lights when an error occurr...

Page 49: ...can be checked on the Upgrade tab of the Maintenance page page 172 Language Select the language to initially display when the camera is accessed from the following Auto English Japanese Italian French German Spanish Chinese Russian Auto The language used by the browser is automatically selected If the language used by the browser is not supported by the camera English is selected Default Auto The ...

Page 50: ...netcam com website http www viewnetcam com for further information Default Off Note When the DDNS setting is changed the DDNS setting on the DDNS tab of the Network page also changes to the same setting Recommended network setting for internet The recommended settings for connecting to the Internet are performed here By clicking the Set button a dialog displaying how the following settings will ch...

Page 51: ...SD memory card SD memory card Click the SD memory card tab on the Basic page page 40 page 42 The settings relating to the SD memory card can be configured on this page Operating Instructions 51 10 Configure the basic settings of the camera Basic ...

Page 52: ...52 Operating Instructions 10 Configure the basic settings of the camera Basic ...

Page 53: ...n an SD memory card we recommend replacing the SD memory card Recording format Select JPEG H 264 1 H 264 2 for the video encoding format of image data to be recorded on the SD memory card JPEG Records still image data H 264 1 Records video data H 264 1 in the MP4 video encoding format Audio will not be recorded The data is recorded in accordance with the settings of H 264 1 on the JPEG H 264 tab o...

Page 54: ...omatically When H 264 1 or H 264 2 is selected for Recording format the number of users that can access the camera may be reduced When 3 mega pixel 4 3 is selected for Image capture mode H 264 2 is unavailable Common Remaining capacity notification When the E mail notification function or the Panasonic alarm protocol function is used to provide notification of the remaining capacity of the SD memo...

Page 55: ...e name Enter the file name used for the image to be saved on the SD memory card The file name will be as follows File name Entered file name Time and date year month day hour minute second Serial number Available number of characters 1 8 characters Unavailable characters Note When H 264 1 or H 264 2 is selected for Recording format the name of the saved file will be given automatically When FTP er...

Page 56: ...Alarm tab Number of images to be saved can be configured only when Alarm input is selected for Save trigger Image capture size When Manual is selected for Save trigger and JPEG is selected for Recording format select the image capture size of the images to be saved on the SD memory card from the following When 2 mega pixel 16 9 is selected for Image capture mode 1920x1080 640x360 320x180 When 1 3 ...

Page 57: ...ted for Frame rate Images are recorded so that the average transmission rate during the period specified for Control time period becomes the bit rate selected for Max bit rate Default Frame rate Frame rate Select the frame rate for images to be recorded from the following 1fps 3fps 5fps 7 5fps 10fps 12fps 15fps 20fps 30fps Default 30fps Note When Frame rate or Advanced VBR is selected for Recordin...

Page 58: ...of the Image Audio page page 102 Even if audio is recorded with images only the images are played when data is played on the Playback page Recorded audio must be downloaded in order to be played back page 37 The volume used when saving audio data can be changed in Mic input volume Camera to PC on the Audio tab of the Image Audio page page 102 SD memory card information Remaining capacity Total cap...

Page 59: ... will be canceled It is impossible to access the SD memory card during the process of formatting All data saved on the SD memory card will be deleted when the SD memory card is formatted Do not turn off the power of the camera during the process of formatting When the setting of Recording format has been changed it is recommended to format the SD memory card After formatting the SD memory card ava...

Page 60: ...r a firewall images may not be obtained via a network In this case refer to the network administrator 1 Click the Execute button of Access img The user authentication window will be displayed 2 Click the OK button after entering the user name and password of the camera administrator The folder in which images are to be saved will be displayed Note When the FTP server of the camera is logged to acc...

Page 61: ...2 3 4 64 GB 44 800 57 600 70 400 83 200 96 000 32 GB 22 400 28 800 35 200 41 600 48 000 16 GB 11 200 14 400 17 600 20 800 24 000 8 GB 5 600 7 200 8 800 10 400 12 000 4 GB 2 800 3 600 4 400 5 200 6 000 2 GB 1 400 1 800 2 200 2 600 3 000 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 121 600 166 400 192 000 217 600 243 200 32 GB 60 800 83 200 96 000 108 800 121 600 16 GB 30 400 ...

Page 62: ... GB 5 600 7 200 9 200 10 000 12 000 2 GB 2 800 3 600 4 600 5 000 6 000 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 268 800 345 600 416 000 448 000 480 000 32 GB 134 400 172 800 208 000 224 000 240 000 16 GB 67 200 86 400 104 000 112 000 120 000 8 GB 33 600 43 200 52 000 56 000 60 000 4 GB 16 800 21 600 26 000 28 000 30 000 2 GB 8 400 10 800 13 000 14 000 15 000 62 Operating...

Page 63: ...GB 8 000 10 000 12 000 14 000 16 000 2 GB 4 000 5 000 6 000 7 000 8 000 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 320 000 448 000 512 000 576 000 640 000 32 GB 160 000 224 000 256 000 288 000 320 000 16 GB 80 000 112 000 128 000 144 000 160 000 8 GB 40 000 56 000 64 000 72 000 80 000 4 GB 20 000 28 000 32 000 36 000 40 000 2 GB 10 000 14 000 16 000 18 000 20 000 Operating...

Page 64: ...GB 9 600 12 800 16 000 17 600 20 800 2 GB 4 800 6 400 8 000 8 800 10 400 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 460 800 588 800 716 800 768 000 819 200 32 GB 230 400 294 400 358 400 384 000 409 600 16 GB 115 200 147 200 179 200 192 000 204 800 8 GB 57 600 73 600 89 600 96 000 102 400 4 GB 28 800 36 800 44 800 48 000 51 200 2 GB 14 400 18 400 22 400 24 000 25 600 64 Ope...

Page 65: ... 000 28 000 32 000 36 000 40 000 2 GB 10 000 14 000 16 000 18 000 20 000 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 704 000 832 000 896 000 960 000 1 024 000 32 GB 352 000 416 000 448 000 480 000 512 000 16 GB 176 000 208 000 224 000 240 000 256 000 8 GB 88 000 104 000 112 000 120 000 128 000 4 GB 44 000 52 000 56 000 60 000 64 000 2 GB 22 000 26 000 28 000 30 000 32 000 O...

Page 66: ...000 35 200 41 600 44 800 51 200 2 GB 12 000 17 600 20 800 22 400 25 600 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 998 400 1 075 200 1 254 400 1 280 000 1 305 600 32 GB 499 200 537 600 627 200 640 000 652 800 16 GB 249 600 268 800 313 600 320 000 326 400 8 GB 124 800 134 400 156 800 160 000 163 200 4 GB 62 400 67 200 78 400 80 000 81 600 2 GB 31 200 33 600 39 200 40 000 40...

Page 67: ...00 52 000 54 000 56 000 60 000 2 GB 24 000 26 000 27 000 28 000 30 000 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 1 024 000 1 152 000 1 216 000 1 280 000 1 344 000 32 GB 512 000 576 000 608 000 640 000 672 000 16 GB 256 000 288 000 304 000 320 000 336 000 8 GB 128 000 144 000 152 000 160 000 168 000 4 GB 64 000 72 000 76 000 80 000 84 000 2 GB 32 000 36 000 38 000 40 000 4...

Page 68: ... 57 600 65 600 70 400 72 000 76 800 2 GB 28 800 32 800 35 200 36 000 38 400 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 1 459 200 1 510 400 1 587 200 1 689 600 1 715 200 32 GB 729 600 755 200 793 600 844 800 857 600 16 GB 364 800 377 600 396 800 422 400 428 800 8 GB 182 400 188 800 198 400 211 200 214 400 4 GB 91 200 94 400 99 200 105 600 107 200 2 GB 45 600 47 200 49 600 5...

Page 69: ...rding format and when Alarm input is selected for Save trigger only alarm logs will be saved Name of the destination directory for downloaded images Enter the name of the destination directory to which images associated with the logs are to be downloaded For example enter C alarm to designate the folder alarm under drive C Available number of characters 3 128 characters Available characters Alphan...

Page 70: ...destination folder in the same manner as for Alarm Default On IMPORTANT When Name w o time date is selected for File name on the FTP img trans tab on the Network page FTP error log and associated images will not be saved To save them select Name w time date page 164 Note When H 264 1 or H 264 2 is selected for Recording format FTP error is unavailable When 3 mega pixel 4 3 is selected for Image ca...

Page 71: ...will be overwritten by the newer logs Images Will not be saved Not use Logs Up to 1 000 logs will be kept When more than 1 000 logs are filed the older logs will be overwritten by the newer logs In this case the oldest log is the first to be overwritten When the power of the camera is turned off logs will be deleted Images Will not be saved Off Use Alarm input Logs Will not be saved Images Will be...

Page 72: ...he remaining capacity of the SD memory card becomes insufficient the older images will be overwritten by the newer images Off Logs Up to 5 000 logs will be kept When more than 5 000 logs are filed no log will be filed newly anymore Even when available capacity of the SD memory card ran out and it is not enough to save images logs will be kept on being filed until it reaches 5 000 logs Images Will ...

Page 73: ... Will be saved When available capacity of the SD memory card ran out saving of images will become impossible To display images on the SD memory card it is necessary to copy them onto the PC first page 60 Other than Manual Schedule Logs Will not be saved Images Will not be saved Not use Logs Will not be saved Images Will not be saved Note If H 264 1 or H 264 2 is selected for Recording format and M...

Page 74: ...e capacity of the SD memory card is enough images associated with logs will be kept on being saved until number of filed logs reaches 5 000 Other than FTP error Logs Will not be saved Images Will not be saved Not use Logs Will not be saved Images Will not be saved Off Use FTP error Logs Will not be saved Images Will be saved When available capacity of the SD memory card ran out saving of images wi...

Page 75: ...rea settings are configured Therefore we recommend that you configure each area setting after configuring the Image capture mode mask area page 92 privacy zone page 97 VMD area page 110 VIQS area page 99 Cropping outlines page 120 Picture in picture cropping area page 121 Note When On is selected for VIQS and the setting value for the aspect ratio is changed from 4 3 to 16 9 make sure that the VIQ...

Page 76: ...asterisk on the right is selected Depending on factors such as the network environment the resolution the image quality or the number of computers concurrently accessing the camera the transmission interval may be longer than the set value If images are not delivered in the specified transmission interval you can make the images be delivered closer to the specified interval by lowering the resolut...

Page 77: ...for each image capture size 0 Super fine 1 Fine 2 3 4 5 Normal 6 7 8 9 Low Default Quality1 5 Normal Quality2 8 The setting for Quality1 is activated for FTP periodic image transmission file attachment to E mails and SD memory recording of JPEG images Note When the resolution is 2048x1536 Quality1 is fixed Operating Instructions 77 11 Configure the settings relating to images and audio Image Audio...

Page 78: ...gure the settings relating to H 264 images JPEG H 264 Click the JPEG H 264 tab on the Image Audio page page 40 page 42 78 Operating Instructions 11 Configure the settings relating to images and audio Image Audio ...

Page 79: ... image such as Max bit rate per client Image capture size Image quality etc in this section Refer to page 76 for the settings relating to JPEG images Operating Instructions 79 11 Configure the settings relating to images and audio Image Audio ...

Page 80: ...and audio will be transmitted using the UDP port Default Off Note When On is selected only Unicast port AUTO will be available for Transmission type When On is selected it may take time to start displaying H 264 images When On is selected H 264 images may not be displayed depending on the number of the concurrent access user and audio data availability etc When On is selected only IPv4 access is a...

Page 81: ...Frame rate For H 264 2 when Alarm action 1 Alarm action 2 or Alarm action 3 is selected for the Picture in picture mode of picture in picture the frame rate is limited to a maximum of 15fps To enable a maximum frame rate of 30fps select Alarm action 4 or Off for Picture in picture mode Burst tolerance level Select how much the bit rate can exceed Max bit rate per client by from the following High ...

Page 82: ...llowing Unicast port AUTO Up to 14 users can access a single camera concurrently Unicast port1 Image and Unicast port2 Audio will automatically be selected when transmitting images and audio from the camera When it is unnecessary to fix the port number for H 264 image transmission such as when using in a particular LAN environment it is recommended to select Unicast port AUTO Unicast port MANUAL U...

Page 83: ...efault 16 IMPORTANT When transmitting an H 264 image via a network the transmitted image sometimes may not be displayed depending on the settings of a proxy server or a firewall In this case refer to the network administrator When two or more network interface cards are installed on the PC in use the network interface card s not used for receiving images should be invalidated when displaying image...

Page 84: ...for both H 264 1 and H 264 2 simultaneously 2 It is necessary to designate the unicast port number when Unicast port MANUAL is selected for Transmission type 3 It is necessary to designate the multicast IP address when Multicast is selected for Transmission type 84 Operating Instructions 11 Configure the settings relating to images and audio Image Audio ...

Page 85: ...ettings relating to image quality The setup menu will be displayed in a newly opened window page 86 Extra zoom Click the Setup button to display the setup menu that can configure the settings relating to extra zoom The setup menu will be displayed in a newly opened window page 96 Privacy zone Click the Setup button to display the setup menu that can configure the settings relating to the privacy z...

Page 86: ...ensation The setup menu will be displayed in a newly opened window page 101 11 4 1 Configure the settings relating to image quality Image adjust setup menu Click the Setup button of Image adjust on the Image quality tab of the Image Audio page page 85 86 Operating Instructions 11 Configure the settings relating to images and audio Image Audio ...

Page 87: ... values will be applied to the currently displayed image on the Image quality tab Super Dynamic SD Select On or Off to determine whether or not to activate the super dynamic function Refer to the description Super Dynamic function about the super dynamic function Operating Instructions 87 11 Configure the settings relating to images and audio Image Audio ...

Page 88: ...r areas to become washed out Super Dynamic digitally combines an image that is set up for a clear view of the brighter areas with an image that is set up for a clear view of the darker areas creating a final image that preserves overall detail A B C A Subject in the dark area is hard to notice B Subject in the bright area is washed out C Creates a clearer image by digitally combining images Face S...

Page 89: ...ght compensation BLC it is possible to compensate for backlight by masking brighter areas Refer to page 92 for information on how to set the mask area Light control mode Select the light control mode from the following Indoor scene 50 Hz Indoor scene 60 Hz The shutter speed will automatically be adjusted to prevent flicker caused by fluorescent light Select 50 Hz or 60 Hz corresponding to the loca...

Page 90: ...sting the storage time of the sensor The following are available for the recording duration Off 1 30s Max 2 30s Max 4 30s Max 6 30s Max 10 30s Max 16 30s Default Off 1 30s IMPORTANT When On is selected for Auto slow shutter frame rate may become lower Noise or white dots blemishes may sometimes appear Note When Max 16 30s is selected for example sensitivity will automatically be increased up to x1...

Page 91: ... or Low for the digital noise reduction High High DNR increases afterimage Low Low DNR reduces afterimage Default High Chroma gain level Adjusts the chroma level color density When the cursor is moved in the direction the colors will become thicker When the cursor is moved in the direction the colors will be thinner Click the Reset button to reset the setting to the default Default 128 Aperture le...

Page 92: ...e when the cursor is moved in the direction Click the Reset button to reset to the default setting Default 64 Close button Click this button to quit the Image adjust setup menu 11 4 2 Set mask areas When Off is selected for Super Dynamic SD and Back light compensation BLC it is possible to compensate for backlight by masking brighter areas 92 Operating Instructions 11 Configure the settings relati...

Page 93: ...1 Display the Image adjust setup menu page 85 Operating Instructions 93 11 Configure the settings relating to images and audio Image Audio ...

Page 94: ...tart button of Mask area Borders will appear and the image displayed on the Image quality tab will be divided into 48 6x8 94 Operating Instructions 11 Configure the settings relating to images and audio Image Audio ...

Page 95: ...rea may move out of alignment when the JPEG H 264 Image capture mode setting is changed Make sure to check the setting after changing the Image capture mode setting The mask area may move out of alignment when Extra zoom is configured Make sure to check the setting after changing the Extra zoom setting Note When the Reset button is clicked masking for all the masked areas will be canceled Operatin...

Page 96: ...mega pixel 16 9 or 1 3 mega pixel 4 3 is selected for Image capture mode the maximum zoom ratio is x2 0 When 3 mega pixel 4 3 is selected for Image capture mode the maximum zoom ratio is x3 2 IMPORTANT The extra zoom function may not be activated on the appropriate position if the setting for the function is performed after the settings for the mask areas page 92 privacy zone page 97 VMD area page...

Page 97: ...ll be numbered in the order of creation Display type Select a display type of the privacy zone from the following Gray The privacy zones will be displayed in gray Off Does not display the privacy zones Default Off Note Set the privacy zone larger than the size of an object to be hidden Close button Click this button to close the Privacy zone setup menu IMPORTANT After configuring the privacy zone ...

Page 98: ...one the privacy zone may move out of alignment when Extra zoom is configured Make sure to check the privacy zone after configuring Extra zoom 98 Operating Instructions 11 Configure the settings relating to images and audio Image Audio ...

Page 99: ...rs and the bandwidth used when sending images VIQS is only available for H 264 images and can only increase the resolution of a maximum of 40 of an image Up to 2 VIQS areas can be set When checking the images after configuring the VIQS setting display the H 264 images on the Live page Delete Deletes the VIQS area Click the Set button to delete the VIQS area VIQS H 264 1 Select On or Off to determi...

Page 100: ...to 2 areas The specified area is set to area 1 White and the outline is displayed The areas are set in the area number order from number 1 The color next to the area number show the color of the corresponding outline Note A selectable area is limited 2 Select On Off to activate deactivate a distributed image of VIQS H 264 1 or VIQS H 264 2 3 Click the Set button This unit is updated with the setti...

Page 101: ...Audio page page 85 Distortion correction can be performed using lens distortion compensation The amount of compensation performed can be adjusted Note The lens distortion compensation function is disabled when the extra zoom function is being used Set Extra zoom to x1 0 Operating Instructions 101 11 Configure the settings relating to images and audio Image Audio ...

Page 102: ...ing on usage conditions If howling is generated prevent sound generated by the PC from entering the PC microphone When Multicast is selected for Transmission type on the JPEG H 264 tab of the Image Audio page Audio output will become unavailable while monitoring H 264 images To enable Audio output click the JPEG button on the Live page Audio recording and Audio detection only operate when Mic inpu...

Page 103: ...ettings are linked with the volume settings of Audio recording and Audio detection Mic input interval Camera to PC Select an interval for audio reception from the following 20ms 40ms 80ms 160ms Default 40ms Note When a shorter interval is selected the delay time will be shorter When a longer interval is selected audio interruption may be diminished even though the delay time will be longer Select ...

Page 104: ...ddress Enter the IP address or the host name of the camera to be used for the multi screen 4 cameras can be registered as a group and up to 4 groups 16 cameras can be registered When the HTTP port number for the camera of which images are to be displayed had been changed enter as follows Example of entry 104 Operating Instructions 12 Configure the multi screen settings Multi screen ...

Page 105: ...ss security support info html This camera is specified when selfcamera is displayed for the IP address or host name Note When using the host name it is necessary to configure the DNS settings of the PC to be used for the multi screen display Refer to the network administrator for information on the DNS setting of PCs Camera title Enter the title of the camera The entered camera title will be displ...

Page 106: ...rm images Alarm VMD alarm When clicking VMD the VMD area tab of the Alarm page will be displayed page 111 Audio detection alarm When Audio detection is clicked the Audio detection tab will be displayed page 113 Command alarm Select On or Off to determine whether or not to receive the command alarm The command alarm is a function that receives notification of a Panasonic protocol alarm from the oth...

Page 107: ... server even when an alarm is detected Set Save trigger to FTP error page 51 When 3 mega pixel 4 3 is selected for Image capture mode alarm images cannot be transmitted to the FTP server Alarm image FTP When FTP is clicked the FTP tab of the Server page will be displayed page 132 Alarm image FTP transmission Select On or Off to determine whether or not to transmit the alarm image to the FTP server...

Page 108: ...ge capture mode 1920x1080 640x360 320x180 When 1 3 mega pixel 16 9 is selected for Image capture mode 1280x720 640x360 320x180 When 1 3 mega pixel 4 3 is selected for Image capture mode 1280x960 VGA QVGA When 3 mega pixel 4 3 is selected for Image capture mode 2048x1536 fix Default 640x360 Note When 2 mega pixel 16 9 is selected for Image capture mode 1920x1080 can only be used when it is saved to...

Page 109: ... available only when 20MB is selected for Maximum file size in the SD memory card tab When 2MB is selected for Maximum file size Pre alarm recording duration cannot be configured and about 1 MB worth of data is recorded before an alarm occurrence Post alarm recording duration Set the duration to save image data on the SD memory card after an alarm occurrence 10s 20s 30s 40s 50s 60s 120s 180s 240s ...

Page 110: ...d for Alarm status update mode on the Basic tab of the Basic page page 46 After configuring the VMD area the VMD area may move out of alignment when the JPEG H 264 Image capture mode setting is changed Make sure to check the setting after changing the Image capture mode setting After configuring the VMD area the VMD area may move out of alignment when Extra zoom is configured Make sure to check th...

Page 111: ...e area to be deleted The outline of the selected area will be deleted Light detection control Select On or Off to determine whether or not to suspend video motion detection affected by brightness change such by a dimming level control Default Off IMPORTANT Light detection control may not work when brightness change is too small When On is selected for Light detection control the video motion detec...

Page 112: ...110 for further information about the Detection sensitivity and Detection area The currently displayed area and its detection sensitivity will be displayed in the Detection area section Change areas and the settings of Detection area and Detection sensitivity as necessary 3 Click the Set button after completing the settings IMPORTANT The setting will not be applied unless the Set button is clicked...

Page 113: ... be configured page 102 IMPORTANT The alarm occurrence indication button will be displayed when sound is detected by the audio detection function page 9 The alarm occurrence indication button will also be displayed when receiving an alarm input of a command alarm Notification may be delayed in some network environments even when Real time is selected for Alarm status update mode on the Basic tab o...

Page 114: ... also want to detect quiet sounds lower the audio detection level Configure the audio detection level A B C D E F Alarm occurrence indication button Mic input button Preview screen Audio detection level The current volume level Range of volumes to be detected 1 Check the audio detection level and current volume level in the preview screen The volume level configured in Mic input volume Camera to P...

Page 115: ...page page 102 Noise or other unwanted sound from the surrounding area may be mistakenly detected Only the volume of the sound determines whether sound is detected or not the type of sound does not matter 13 6 Configuration of the settings relating to the E mail notification Notification Click the Notification tab on the Alarm page page 40 page 42 The settings relating to the alarm E mail can be co...

Page 116: ...d Alarm checkbox When the checkbox is selected the E mail notification will be performed upon an alarm occurrence Diag checkbox When the checkbox is selected the E mail notification will be provided in the following cases When notification of the remaining capacity of the SD memory card has been provided When the SD memory card has become full When the SD memory card cannot be recognized Destinati...

Page 117: ...Select On or Off to determine whether or not to provide notification by Panasonic alarm protocol according to the settings for the Alarm and Diag checkboxes of Destination of notification below When an alarm is detected Alarm When a notification of the remaining capacity of the SD memory card has been provided Diag When the SD memory card has become full Diag When the SD memory card cannot be reco...

Page 118: ...he Panasonic alarm notification will be provided upon an alarm occurrence Diag checkbox When the checkbox is checked notification using Panasonic alarm protocol will be provided in the following cases When notification of the remaining capacity of the SD memory card has been provided When the SD memory card has become full When the SD memory card cannot be recognized Destination server address Ent...

Page 119: ... settings on the Network tab of the Network page must be configured page 136 Confirm that the destination IP addresses are registered correctly When a registered destination does not exist notification may be delayed Operating Instructions 119 13 Configure the alarm settings Alarm ...

Page 120: ... or not to transfer JPEG or H 264 2 as cropping images Off cropping images are not transmitted H 264 2 H 264 2 is transmitted as cropping images JPEG VGA JPEG 640x360 JPEG with a resolution of VGA or 640x360 is transmitted as cropping images JPEG QVGA JPEG 320x180 JPEG with a resolution of QVGA or 320x180 is transmitted as cropping images Default Off Note The cropping function can be used when 2 m...

Page 121: ...0s 20s 30s Default Off Clear button The selected outlines displayed in red are deleted When the selected outline is deleted the outline with the lowest number is selected If the Clear button is clicked when there is only 1 outline the outline is moved to the default position If the Clear button is clicked when there is only 1 outline and it is in the default position the outline is not deleted Set...

Page 122: ... setting When an alarm occurs the main image and sub image are switched Alarm action 3 In normal operations images are combined according to Picture in picture setting When an alarm occurs the frame rate is changed When Main 15fps Sub 15fps is selected in Frame rate the frame rate changes to Main 30fps Sub 1fps When Main 30fps Sub 1fps is selected in Frame rate the frame rate changes to Main 15fps...

Page 123: ... trigger a cropping area up to 4 areas can be configured for each VMD area up to 4 areas If any other setting is selected for Alarm trigger only 1 area can be configured Drag the mouse over an image to specify an area The specified area is configured as a cropping area and an outline is displayed The position of the cropping area can be moved by clicking and holding the configured outline and then...

Page 124: ...s is selected the frame rate operates at a maximum of 15fps In addition when 10fps is selected for the H 264 Frame rate if Main 15fps Sub 15fps is selected the frame rate operates at a maximum of 10fps Depending on factors such as the network environment the resolution the image quality or the number of computers concurrently accessing the camera the transmission interval may be longer than the se...

Page 125: ...he privacy zone When the lens distortion compensation function is used at the same time as the picture in picture function the cropping position of the cropping area may move out of alignment If motion is detected in the area where the sub image is being combined the actual movements cannot be viewed in the image being combined Check the movements in an image with a different image capture size th...

Page 126: ...cation of users who can access this camera from the PC or a cellular phone mobile terminal can be configured on this page Up to 18 users can be registered Note When user authentication has failed to pass authentication error 8 times within 30 seconds using the same IP address PC access to the unit will be denied for a while User auth Select On or Off to determine whether or not to authenticate the...

Page 127: ... following 1 Administrator Allowed all available operations of the camera 2 Camera control Allowed to display images from the camera and to control the camera The camera setting configuration is unavailable 3 Live only Only displaying live images is available The camera setting configuration and camera control are unavailable Default 3 Live only User check From the pull down menu of User check the...

Page 128: ... already in use is entered and the Set button is clicked the respective host information will be overwritten Access level Select the access level of the host from the following 1 Administrator 2 Camera control 3 Live only Refer to page 126 for further information about the access level Default 3 Live only Host check From the pull down menu of Host check the registered host can be selected and the ...

Page 129: ...ess 2 Enter the second destination IP address Stream type Select either JPEG H 264 1 or H 264 2 JPEG JPEG images will be transmitted H 264 1 H 264 1 images will be transmitted H 264 2 H 264 2 images will be transmitted Default JPEG Note When Best effort is selected for Transmission priority of H 264 bit rate will vary between the maximum and minimum rates while images are being transmitted Refresh...

Page 130: ...ega pixel 16 9 is selected for Image capture mode 1920x1080 640x360 320x180 When 1 3 mega pixel 16 9 is selected for Image capture mode 1280x720 640x360 320x180 When 1 3 mega pixel 4 3 is selected for Image capture mode 1280x960 VGA QVGA Default 1920x1080 Note When 3 mega pixel 4 3 is selected for Image capture mode Priority stream cannot be used 130 Operating Instructions 15 Configure the setting...

Page 131: ...ss Enter the IP address or the host name of the SMTP server used to send E mails Available number of characters 1 128 characters Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen SMTP port Enter the port number to which E mails are sent Available port number 1 65535 Default 25 The following port numbers are unavailable since they are already in use 2...

Page 132: ...strator User name Enter the user name to access the server Available number of characters 0 32 characters Unavailable characters Password Enter the password to access the server Available number of characters 0 32 characters Unavailable characters Sender s E mail address Enter the E mail address of a sender The entered E mail address will be displayed in the From sender line of the sent E mails Av...

Page 133: ... characters 0 32 characters Unavailable characters Control port Enter a control port number to be used for the FTP server Available port number 1 65535 Default 21 The following port numbers are unavailable since they are already in use 20 23 25 42 53 67 68 69 80 110 123 161 162 443 995 10669 10670 FTP mode Select Passive or Active for the FTP mode Normally select Passive When it is impossible to c...

Page 134: ...d manually on NTP server address Default Manual IMPORTANT When obtaining the NTP server address from the DHCP server it is necessary to select DHCP Auto AutoIP or Auto Advanced for Network Settings on the Network tab of the Network page page 136 NTP server address When Manual is selected for NTP server address setting enter the IP address or the host name of the NTP server Available number of char...

Page 135: ... Time adjustment interval Select an interval 1 24 hours in 1 hour intervals of synchronization with the NTP server Default 1h Operating Instructions 135 16 Configure the settings of the servers Server ...

Page 136: ...img trans tab 17 1 Configure the network settings Network Click the Network tab on the Network page page 40 page 42 The following information is required to configure the network settings Contact the network administrator or your Internet service provider IP address Subnet mask Default gateway when using the gateway server router HTTP port Primary DNS address Secondary DNS address when using DNS 1...

Page 137: ... DHCP function When the DHCP server is not found the IP address is automatically configured Auto Advanced Using the DHCP function network address information is referred to and an unused IP address is configured to the camera as a static IP address The configured IP address is automatically determined within the subnet mask range by the camera When the DHCP server is not found the IP address is se...

Page 138: ...or for further information about the settings of the DHCP server DNS Determine how to set the address of the DNS server by selecting Auto obtain the address automatically or Manual enter the address of the DNS server When Manual is selected it is necessary to configure the settings for the DNS When using the DHCP function it is possible to obtain the DNS address automatically by selecting Auto Ref...

Page 139: ...lt 80 The following port numbers are unavailable since they are already in use 20 21 23 25 42 53 67 68 69 110 123 161 162 443 554 995 10669 10670 59000 61000 Line speed Select the line speed for data transmission from the following It is recommended to use with the default Auto Auto Line speed will be applied automatically 100M Full 100 Mbps full duplex 100M Half 100 Mbps half duplex 10M Full 10 M...

Page 140: ...is properly configured click the Status tab on the Maintenance page and check that the Enable is displayed for Status of UPnP page 174 When Enable is not displayed refer to Cannot access the camera via the Internet in the 23 Troubleshooting section page 188 Camera short cut Select whether or not to create the shortcut to the camera on the My Network Places folder Network folder when using Windows ...

Page 141: ... the CSR Certificate Signing Request will be generated To generate the CSR click the Execute button to display the CA Certificate Generate Certificate Signing Request dialog window CA Certificate CA Certificate install Installs the server certificate security certificate issued by CA Certificate Authority and displays the information of the installed server certificate To install the server certif...

Page 142: ...n the maximum image size and transmission format FTP access to camera Select Allow or Forbid to determine whether to allow or forbid the FTP access to camera Default Forbid Bandwidth control bit rate Select the total bit rate for data transmission from the following Unlimited 64kbps 128kbps 256kbps 384kbps 512kbps 768kbps 1024kbps 2048kbps 4096kbps 8192kbps Default Unlimited Note When selecting 64...

Page 143: ...dress translation by using the port forwarding function of the router For further information refer to the operating instructions of the router in use Router Internet WAN Cable modem XDSL modem Address translation using the port forwarding function vvv xxx yyy zzz 50000 A 192 168 0 1 50000 Address translation using the port forwarding function vvv xxx yyy zzz 50001 A 192 168 0 2 50001 Private addr...

Page 144: ...plication for the approval by CA Certificate Authority Issue of the server certificate Generation of CSR Certificate Signing Request Installation of the server certificate Generation of the self signed certificate When using the server certificate When using the self signed certificate A B C D E Generation of the CRT key SSL encryption key page 145 Generation of the self signed certificate page 14...

Page 145: ... button of CRT key generate The CRT key generate dialog box will be displayed 2 Select 1024bit or 2048bit for the length of the CRT to generate for CRT key generate RSA key size Note To use the server certificate follow the requests from the CA about the RSA key size 3 Click the Execute button The generation of CRT key will be started When the generation is finished the key size and generation tim...

Page 146: ...e The Self signed Certificate Generate dialog box will be displayed 2 Enter the information of the certificate to be generated Item Description Available number of characters Common Name Enter the camera address or host name 64 characters Country Enter the country name Omission is OK 2 characters Country code State Enter the state name Omission is OK 128 characters Locality Enter the locality name...

Page 147: ...e OK button after entering the items The self signed certificate will be generated Note The information of the generated self signed certificate will be displayed on Self signed Certificate Information Depending on the status of the self signed certificate the following are displayed Indication Description Not generated The self signed certificate are not generated Invalid Reason CA Certificate in...

Page 148: ...o button of File Download under Downloads Click the Custom Level button to open the Security Setting window and check the Enable radio button of Automatic prompting for file downloads under Downloads 1 Click the Execute button of CA Certificate Generate Certificate Signing Request The CA Certificate Generate Certificate Signing Request dialog box will be displayed 2 Enter the information of the ce...

Page 149: ...ates the CSR file in the PEM format 17 2 4 Installation of the server certificate IMPORTANT If the CSR file is not generated it is impossible to install the server certificate security certificate For the installation the server certificate issued by CA is required 1 Click the Browse button of CA Certificate CA Certificate install The Open dialog box will be displayed 2 Select the server certifica...

Page 150: ...r certificate can be checked by double clicking the server certification file issued by CA 17 2 5 Configuration of the connection protocol 1 Select HTTP or HTTPS for Connection to determine the protocol used to access the camera HTTP Only the HTTP connection is available HTTPS Only the HTTPS connection is available 2 Designate the HTTPS port number to be used for HTTPS port Available port number 1...

Page 151: ...be displayed When the security alert window is displayed install the security certificate page 152 When On is selected for User auth the authentication window will be displayed before displaying live images for the user name and password entries IMPORTANT When the camera is accessed using the HTTPS protocol the refresh interval and frame rate of images may be lower 17 3 1 Install the security cert...

Page 152: ...net Explorer 10 Note When using Internet Explorer 7 or Internet Explorer 8 with Windows XP note that some of the displayed windows may differ from the following descriptions When using Internet Explorer 10 note that some of the displayed windows may differ from the following descriptions 1 Access the camera using the HTTPS protocol 2 When the security alert window is displayed click Continue to th...

Page 153: ...3 Click Certificate Error over the URL and click View certificates Operating Instructions 153 17 Configuring the network settings Network ...

Page 154: ... as Administrator to launch Internet Explorer again Click Start All Programs right click Internet Explorer click Run as Administrator When using Windows 8 right click iexplore under C Program Files Internet Explorer and select Run as Administrator 154 Operating Instructions 17 Configuring the network settings Network ...

Page 155: ...5 Click Next displayed on Certificate Import Wizard 6 Select Place all certificates in the following store and click Browse Operating Instructions 155 17 Configuring the network settings Network ...

Page 156: ...7 Select Trusted Root Certificate Authorities and click OK 8 Click Next 156 Operating Instructions 17 Configuring the network settings Network ...

Page 157: ...9 Click Finish 10 Click Yes When the import is successfully completed the screen The import was successful will be displayed Operating Instructions 157 17 Configuring the network settings Network ...

Page 158: ...ameras Refer to the Viewnetcam com website http www viewnetcam com for further information about the service About DDNS services IPv4 IPv6 By using a DDNS service it becomes possible to view camera images via the Internet The DDNS service associates dynamic global addresses and domain names It is possible to configure the settings for the Viewnetcam com or Dynamic DNS Update RFC2136 compliant In m...

Page 159: ... of router or camera when a camera automatically notifies the service server of the global address Current global address is automatically registered via viewnetcam com The Viewnetcam com service server registers the global address and the domain name of router or camera in the DNS server Global address is obtained via the URL domain name By entering the URL including the domain name on the web br...

Page 160: ...ate RFC2136 compliant without the DHCP cooperation Dynamic DNS Update DHCP Uses Dynamic DNS Update RFC2136 compliant with the DHCP cooperation Default Off Note When using Dynamic DNS Update RFC2136 compliant refer to the network administrator for whether or not to cooperate with the DHCP 17 4 2 When using the Viewnetcam com service Personal Camera URL The URL of the camera registered for Viewnetca...

Page 161: ...om for DDNS and click the Set button A URL is displayed in Your Account Link If a URL is not displayed in Your Account Link confirm the camera s network settings and Internet connection then click Set again 2 Register the information for Viewnetcam com by following the instructions of the wizard The registration window for Viewnetcam com will be displayed in a newly opened window When the registra...

Page 162: ... after registering the Viewnetcam com service After restarting the camera check that the registered URL is displayed in the URL of Viewnetcam com of Status Viewnetcam com on the Maintenance page It is possible to check the information registered for the Viewnetcam com service by accessing the URL displayed beside Your Account Link When the URL is not displayed check that the PC is being connected ...

Page 163: ...s and the host name from the following 10min 20min 30min 40min 50min 1h 6h 24h Default 24h 17 4 6 When using Dynamic DNS Update DHCP Host name Enter the host name to be used for the Dynamic DNS Update service Available number of characters 3 250 characters Enter in the form of host name domain name Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen De...

Page 164: ...Available number of characters 0 32 characters Default None blank Contact Enter the E mail address or the phone number of the SNMP manager Available number of characters 0 255 characters Default None blank 17 6 Configure the settings relating to the FTP periodic image transmission FTP img trans Click the FTP img trans tab on the Network page page 40 page 42 The settings relating to the periodic tr...

Page 165: ...t On or Off to determine whether or not to transmit images using the FTP periodic image transmission function When On is selected it is necessary to configure the settings of the FTP server page 132 Default Off Directory name Enter the directory name where the images are to be saved For example enter img to designate the directory img under the root directory of the FTP server Available number of ...

Page 166: ...s selected for Image capture mode 640x360 320x180 When 1 3 mega pixel 16 9 is selected for Image capture mode 1280x720 640x360 320x180 When 1 3 mega pixel 4 3 is selected for Image capture mode 1280x960 VGA QVGA Default 640x360 Note When 3 mega pixel 4 3 is selected for Image capture mode FTP periodic image transmission cannot be used 17 7 Configure the schedule settings of the FTP periodic image ...

Page 167: ...k will be validated for the schedule 2 To designate time select the desired hour and minute from the pull down menu When not designating time check the checkbox of 24h 3 Click the Set button after completing the settings The result will be displayed at the bottom of the window Operating Instructions 167 17 Configuring the network settings Network ...

Page 168: ...dule 1 Uncheck the check box of the set day of the week 2 Click the Set button after completing the settings The schedule of the selected day of the week is deleted 168 Operating Instructions 17 Configuring the network settings Network ...

Page 169: ...ly in the specified schedule Audio detection permission Audio detection will be active only in the specified schedule Access permission Access to the camera will be allowed only in the specified schedule H 264 recording SD recording will be performed only in the specified schedule The Schedule page has only the Schedule tab Operating Instructions 169 18 Configure the settings relating to the sched...

Page 170: ...edule mode Off is selected at the default Off No action will be taken for the respective schedule VMD permission The video motion detection VMD function will be active during the period of the schedule 170 Operating Instructions 18 Configure the settings relating to the schedules Schedule ...

Page 171: ...idate Access permission When selecting H 264 recording select H 264 1 or H 264 2 for Recording format on the SD memory card tab and select Schedule for Save trigger page 51 2 Select days of a week by checking the respective checkboxes 3 From the pull down menu select the start time and the end time of the schedule When not designating time check the checkbox of 24h 4 Click the Set button after com...

Page 172: ... be overwritten The system logs will be displayed in group of 100 logs each When using the SD memory card the logs will be saved even when the power of the camera is turned off When not using the SD memory card the logs will be deleted when the power of the camera is turned off Next 100 When clicking Next 100 the next 100 system logs will be displayed Previous 100 When clicking Previous 100 the pr...

Page 173: ...d download the latest firmware onto a PC IMPORTANT A blank space cannot be used for the name of the directory where the downloaded firmware to be saved 2 Click the Browse button and designate the downloaded firmware 3 Click the radio button respective to the desired option to determine whether or not to initialize the settings after completing the firmware upgrade Note Note that the settings canno...

Page 174: ...g the upgrade Except the network settings Primary server address and secondary server address DNS settings for IPv4 primary DNS server address and secondary DNS server address settings for IPv6 On Off for DHCP IP address subnet mask default gateway HTTP port HTTPS port connection protocol HTTP HTTPS CRT key server certificate UPnP setting line speed bandwidth control bit rate time date The viewer ...

Page 175: ... to reset the settings to the default Note that the network settings will not be reset It is impossible to operate the camera for about 3 minutes after the initialization Load the default HTML files setup menu Click the Execute button to reset the HTML files to the default It is impossible to operate the camera for about 3 minutes after the initialization Reset to the default and load the default ...

Page 176: ...r The notification function allows users to notify errors to the destinations specified in E mail notification Destination E mail address and Panasonic alarm protocol notification Destination server address in the Notification tab on the Alarm page when an error occurs such as having no SD memory card inserted after rebooting or inserting a locked SD memory card page 115 page 117 176 Operating Ins...

Page 177: ...number of users that can concurrently access the unit may be reduced Number of users that can concurrently access the unit Increase Decrease H 264 connections about 10 people Transmission priority in H 264 1 or H 264 2 on the JPEG H 264 tab Constant bit rate Best effort Frame rate Frame rate Max bit rate per client in H 264 1 or H 264 2 on the JPEG H 264 tab 64kbps 14336kbps 1536kbps Bandwidth con...

Page 178: ...t displayed double click the CDLauncher exe file on the CD ROM A C D E B Using the supplied CD ROM the following actions can be performed The Panasonic IP Setting Software can be installed on the PC page 179 Settings related to the camera s network can be set from the Panasonic IP Setting Software page 181 The manuals can be installed on the PC page 180 You can also view the manuals without instal...

Page 179: ...e Panasonic IP setting shortcut icon when the Panasonic IP Setting Software is installed Specify which folder on the PC to install the Panasonic IP Setting Software to Click the Install button to start the installation Note To uninstall the Panasonic IP Setting Software delete the shortcut icon from where you specified it to be installed the default is on the desktop during installation and the Ea...

Page 180: ...nual folder from the folder the default is C Panasonic you specified during installation 21 4 Installing the Viewer software The Viewer software Network Camera View 4S must be installed on the PC in order to display camera images On the CD launcher window click the Install button next to Viewer Software and follow the instructions displayed on the window to install the software A message is displa...

Page 181: ... after turning on the power of the camera When the effective period is set to 20min in the Easy IP Setup accommodate period However settings can be changed after 20 minutes for cameras in the initial set mode 1 To start the Panasonic IP Setting Software click the Run button next to IP Setting Software from the CD launcher menu window or double click on the shortcut icon created after installing th...

Page 182: ...ware from the CD launcher window to install the software Changing Network Settings When changing settings related to the network settings such as connection mode IP address and subnet mask click the Network Settings button in IP Setting Software screen The Network Settings screen is displayed Enter each item and then click the Save button Note By unchecking the Wait for camera restarting checkbox ...

Page 183: ... When using a firewall including software allow access to all UDP ports Operating Instructions 183 21 Using the CD ROM ...

Page 184: ...r The IP address of the server may be incorrect Check if the IP address of the server is configured correctly The SMTP server may be down Ask the network administrator Internal error Undefined error An error occurred in the E mail function Check if the E mail settings are configured correctly Error indications relating to FTP Category Indication Description FTP server error Failed to resolve the F...

Page 185: ...ating to the Viewnetcam com function occurred Check if the Viewnetcam com settings are configured correctly Error indications relating to Dynamic DNS Update Category Indication Description DDNS server error Failed to resolve the DDNS server address from DNS The designated IP address of the DNS may be incorrect Check if the DNS settings are configured correctly The DNS server may be down Ask the ne...

Page 186: ... signed certificate is complete Self signed Certificate Deleted Deletion of the self signed certificate is complete Certificate Signing Request Generated Generation of the CSR Certificate Signing Request is complete CA Certificate Installed Installation of the server certificate is complete CA Certificate Deleted Deletion of the server certificate is complete Previous CRT key Applied Previous CRT ...

Page 187: ...ion may be incorrect Check if the IP address of the destination of notification is configured correctly The destination of notification may be down Ask the network administrator Cannot resolve notification addresses from DNS The DNS server settings may be incorrect Check if the DNS settings are configured correctly The DNS server may be down Ask the network administrator Operating Instructions 187...

Page 188: ...ping IP address of the camera If there is reply from the camera the connection is normal If there is no reply check the connection with the following methods using a computer connected to the same network as the camera If the firewall settings on the PC are enabled temporarily disable them before performing settings on the camera Start the Panasonic IP Setting Software confirm the camera s IP addr...

Page 189: ...in the Don t Use Proxy For These Addresses box When the camera and the PC are connected in the different subnet Is the IP address of the default gateway set for the camera correct Is the name currently used to access the camera different from the name registered for the Viewnetcam com service Access the camera again with the registered name 160 Did you access http while using the HTTPS function To...

Page 190: ...m com service Is the global address of camera or router notified to the Viewnetcam com service server Log into the My Account page of Viewnetcam com website http www viewnetcam com to check the information of the registered camera If the global address is not displayed for the IP address access the camera and register the user information for the Viewnetcam com service on the DDNS tab on the Netwo...

Page 191: ...s http while using the HTTPS function To use the HTTPS function access https It is also necessary to enter the port number 151 Cannot access the camera from a mobile terminal Is the URL correct Or is cam missing at the end of the URL Check if the URL is entered correctly When accessing the camera from a mobile terminal it is necessary to enter cam at the end of the URL that is used for the camera ...

Page 192: ...d correct Restart the web browser and enter the password again 60 Access to the SD memory card may be failed Restart the web browser and retry to obtain images No image is displayed Is the viewer software installed on the PC Install the viewer software on a PC 3 Is the version of DirectX 9 0c or later Check the version of DirectX as follows 1 Select Run from the start menu of Windows 2 Enter dxdia...

Page 193: ...elect Every time I visit the webpage for Check for newer versions of stored pages in the Temporary Internet Files section on the Temporary Internet Files and History Settings window Images are displayed blurry Is the focus adjusted correctly Check if the focus is adjusted correctly Installation Guide The image is not being refreshed Depending on the version of your browser there might be difficult...

Page 194: ...mes to overwrite on an SD memory card When frequently overwritten it may be at the end of product life It is recommended to replace the SD memory card Audio is not output from other products such as a network disk recorder or PC software package Some of the products such as a network disk recorder or PC software package may not support G 711 Set the audio encoding format of the products to G 726 3...

Page 195: ...f Internet Explorer The Internet Options window will be displayed 2 Click the Delete Files button in the Temporary Internet Files section on the General tab The firewall function of the anti virus software may be filtering the port of the camera Exclude the port number of the camera from the list of the port numbers to be filtered by the anti virus software No indicator lights Is Off selected for ...

Page 196: ...er to the latest version If updating the driver does not solve the problem adjust the hardware acceleration as follows The following are descriptions for when Windows XP is installed on the PC in use 1 Right click on the desktop and select Properties from the displayed pop up menu 2 Select Settings from Display Properties and then click the Advanced button 3 Click the Troubleshoot tab and disable ...

Page 197: ...mation bar Pop up blocked To see this pop up or additional options click here Internet Explorer 7 or Internet Explorer 8 Click the information bar and select Always Allow Pop ups from This Site The dialog window saying Allow pop ups from this site will be displayed Click the Yes button The following message is displayed on the information bar This webpage wants to run the following add on WebVideo...

Page 198: ...f Internet Explorer and then click the Security tab Click Internet in the Select a Web content zone to specify its security settings section Then click the Custom Level button to open the Security Setting window Under Miscellaneous select Enable for Allow script initiated windows without size or position constraints Click the OK button When the warning window is displayed click the Yes button Imag...

Page 199: ...e failed to transmit to the FTP server by the FTP periodic image transmission function Ex img_13010101230000 jpg Image captured at the alarm occurrence Ex img_1301010123000001 jpg Image saved manually Ex img_1301010123000001 jpg Video saved at the alarm occurrence Approx 2 MB per file Ex 10000001_131224193826_A mp4 Video that was started to be recorded on December 24 2013 19 38 26 Video saved manu...

Page 200: ...nasonic Way Secaucus New Jersey 07094 U S A Panasonic Canada Inc 5770 Ambler Drive Mississauga Ontario L4W 2T3 Canada 905 624 5010 www panasonic ca For Europe and other countries http panasonic net Importer s name and address to follow EU rules Panasonic Testing Centre Panasonic Marketing Europe GmbH Winsbergring 15 22525 Hamburg Germany Panasonic System Networks Co Ltd 2013 PGQP1466YA sK0513 1053...

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