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Troubleshooting
Before asking for repairs, check the symptoms with the following table.
Contact your dealer if a problem cannot be solved even after checking and trying the solution in the
table or a problem is not described below.
Symptom
Cause/solution
Reference
pages
Power is not turned on.
• Are the PoE device and the network
connector on the rear of the camera
connected using a LAN cable?
→
Check whether the connection is
appropriately established.
• Depending on the PoE device, the
power supply will stop when the
demanded power exceeds its total
power limit for all PoE ports.
→
Refer to the operating instructions of
the PoE device in use.
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