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Panasonic WV-SC387, Operating Instructions Manual

The Panasonic WV-SC387 is a high-quality surveillance camera with advanced features. To get the most out of this product, make sure to download the Operating Instructions Manual from our website for free. Easily access the comprehensive manual, guaranteeing smooth installation and optimal usage of this exceptional device.

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The Auto track function can be used to detect movement in a predetermined area and automatically track and
capture images of the subject detected in that area.

Operating Instructions

119

11 Configure the settings relating to images and audio [Image/Audio]

Summary of Contents for WV-SC387

Page 1: ...SC588 WV SW397 WV SW397A WV SW397J WV SW397AJ WV SC387 WV SC588 WV SW598 Before attempting to connect or operate this product please read these instructions carefully and save this manual for future use The model number is abbreviated in some descriptions in this manual ...

Page 2: ...oft Windows Windows Vista Windows Media Internet Explorer and ActiveX are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Microsoft product screen shot s reprinted with permission from Microsoft Corporation iPad iPhone iPod touch and QuickTime are trademarks of Apple Inc registered in the U S and other countries Android is a trademark...

Page 3: ... displayed on the information bar of the browser When the Live page is displayed for the first time the install wizard of the ActiveX control required to display images from the camera will be displayed Follow the instructions of the wizard When the install wizard is displayed again even after completing the installation of the ActiveX restart the PC The viewer software used on each PC should be l...

Page 4: ...ng format of the SD memory card 38 7 Playback of images on the SD memory card 42 7 1 When JPEG is selected for Recording format of the SD memory card 42 7 2 When H 264 1 or H 264 2 is selected for Recording format of the SD memory card 45 8 About the network security 47 8 1 Equipped security functions 47 9 Display the setup menu from a PC 48 9 1 How to display the setup menu 48 9 2 How to operate ...

Page 5: ...arm 135 13 1 Configure the settings relating to the alarm action Alarm 135 13 2 Configure the settings relating to the camera action on alarm occurrence Alarm 137 13 2 1 Configure the settings relating to Preset per sender Preset per sender setup menu 138 13 3 Configure the settings relating to the alarm image Alarm 139 13 4 Configure the settings relating to H 264 recording Alarm 141 13 5 Configu...

Page 6: ...n using Dynamic DNS Update DHCP 194 17 5 Configure the settings relating to SNMP SNMP 195 17 6 Configure the settings relating to the FTP periodic image transmission FTP img trans 196 17 7 Configure the schedule settings of the FTP periodic image transmission FTP img trans 197 17 7 1 How to set the schedules 198 17 7 2 How to delete the set schedule 199 18 Configure the settings relating to the sc...

Page 7: ...v6 address http 2001 db8 10 Example of IPv4 access Example of IPv6 access IMPORTANT When the HTTP port number is changed from 80 enter http IP address of the camera colon port number in the address box of the browser Example http 192 168 0 11 8080 When the PC is in a local network configure the proxy server setting of the web browser under Internet Options under Tools of the menu bar to bypass the...

Page 8: ... concurrently access the camera may be 14 or less users If 14 users are concurrently accessing the camera the access limit message will be displayed for users who subsequently attempt to access the camera When Multicast is selected for Transmission type of H 264 only the first user who accessed to monitor H 264 images will be included in the maximum number The second and subsequent users who are m...

Page 9: ...image will be displayed When On is selected for H 264 transmission of H 264 1 H 264 2 the H 264 button will be displayed page 91 JPEG button The characters JPEG on the button will turn green and a JPEG image will be displayed Stream buttons These buttons will be displayed only when an H 264 image is displayed 1 button The character 1 will turn green and images in the main area will be displayed in...

Page 10: ...ton 1280x720 is displayed only when 1 3 mega pixel 16 9 is selected for Image capture mode The button 1920x1080 is displayed only when 2 mega pixel 16 9 is selected for Image capture mode When 1920x1080 1280x960 or 1280x720 is selected for the image capture size it may become smaller than the actual size depending on the window size of the web browser SW397 SC387 The buttons QVGA and 1280x960 are ...

Page 11: ...om buttons 2 Click this button to adjust the zoom ratio to the Wide side Click this button to set the zoom ratio to x1 0 Click this button to adjust the zoom ratio to the Tele side Focus buttons 2 Click this button to adjust the focus automatically Click this button to adjust the focus to the Near side Click this button to adjust the focus to the Far side Note When shooting the following place or ...

Page 12: ...position number 360 map shot Moves 45 horizontally at a time and repeats 8 times to shoot images of each 45 position 45 x 8 360 and then displays 8 thumbnail images of each 45 position 45 x 8 360 on a newly opened window When a thumbnail image is clicked the camera moves to the respective position and live images will be displayed on the Live page Preset map shot 8 thumbnail images of the preset p...

Page 13: ...e Basic tab will be displayed page 54 Alarm occurrence indication button 2 This button will be displayed and will blink when an alarm has occurred When this button is clicked the alarm output terminal will be reset and this button will disappear page 31 Full screen button Images will be displayed on a full screen To return to the Live page press the Esc key The aspect ratio of displayed images wil...

Page 14: ...hen the SD recording stops This indicator will be displayed when Manual or Schedule is selected for Save trigger on the setup menu page 60 Main area Images from the camera will be displayed in this area The current time and date will be displayed according to the settings configured for Time display format and Date time display format page 55 In addition when being adjusted the status of brightnes...

Page 15: ...1 Administrator or 2 Camera control when On is selected for User auth page 157 3 Operable by users who belong to the access level selected for Permission level of audio trans recep on the Audio tab of the Image Audio page Refer to page 130 for the permission level of audio 4 As the tilt angle approaches 90 because the difference between the specified position and the actual direction the camera is...

Page 16: ...security support info html for further information about the compatible cameras and their versions Only JPEG images can be displayed on a multi screen Audio will not be heard When displaying the image on a multi screen and 16 9 is selected for the aspect ratio the image will be displayed altered vertically to the aspect ratio of 4 3 Network Camera Recorder with Viewer Software Lite which supports ...

Page 17: ...lick a camera title Live images from the camera corresponding to the clicked camera title will be displayed on the Live page of the newly opened window Operating Instructions 17 1 Monitor images on a PC ...

Page 18: ...dow is displayed enter the user name and password The default user name and password are as follows User name admin Password 12345 To enhance the security change the password for the user admin page 157 If the cellular phone in use is not compatible with UTF 8 encode it is impossible to display the screen correctly Note It is necessary to configure the network settings of the cellular phone in adv...

Page 19: ...ayed A B C D E F G H Functions Outline of functions A Pan tilt 2 Controls the camera direction The camera will pan or tilt to each direction by pressing the corresponding dial key B Zooming control 2 It is possible to perform zooming operations of the camera by pressing or Operating Instructions 19 2 Monitor images on a cellular phone mobile terminal ...

Page 20: ...320x180 default and 640x360 SW397 SC387 Image in the aspect ratio of 4 3 VGA Changes the image capture size between 320x240 default and 640x480 Image in the aspect ratio of 4 3 800x600 Changes the image capture size between 320x240 default and 640x480 Image in the aspect ratio of 16 9 Changes the image capture size between 320x180 default and 640x360 E Image quality control It is possible to chang...

Page 21: ...hen User auth is set to On page 157 only users with the access level of 1 Administrator or 2 Camera control will be displayed 2 2 Monitor images on a mobile terminal It is possible to connect to the camera using a mobile terminal via the Internet and monitor images MJPEG only from the camera on the screen of the mobile terminal Images are refreshed automatically to display the latest image The com...

Page 22: ...n buttons area When functions are selected in the function selection area D buttons to operate those functions are displayed Zoom operation area Buttons to operate the zoom are displayed Function selection area Displays the functions that can be operated When a function is selected from here it is displayed in the operation buttons area B 22 Operating Instructions 2 Monitor images on a cellular ph...

Page 23: ...nction that you want to operate C D A B E F Pan Tilt Preset Resolution control AUX control Focus display Zoom display Each function is explained below Operating Instructions 23 2 Monitor images on a cellular phone mobile terminal ...

Page 24: ...o select the preset position on the screen Camera images are displayed of the registered preset camera directions according to the preset numbers selected from the buttons Only position numbers 1 4 for the preset positions are displayed Only registered preset positions are displayed Unregistered preset positions are not displayed 24 Operating Instructions 2 Monitor images on a cellular phone mobil...

Page 25: ... between 320x180 640x360 default and 1280x720 1 3 mega pixel 4 3 images Changes the image capture size between 320x240 640x480 default and 1280x960 SW397 SC387 Image in the aspect ratio of 4 3 VGA Changes the image capture size between 320x240 640x480 default and 1280x960 Image in the aspect ratio of 4 3 800x600 Changes the image capture size between 320x240 800x600 default and 1280x960 Image in t...

Page 26: ...the AUX output on the screen The AUX output terminals can be controlled with the and buttons This function is only displayed when Terminal 3 is set to AUX output on the settings menu page 135 26 Operating Instructions 2 Monitor images on a cellular phone mobile terminal ...

Page 27: ... Press the button to display the buttons used to operate the focus on the screen The camera s focus can be operated with the and buttons Operating Instructions 27 2 Monitor images on a cellular phone mobile terminal ...

Page 28: ...cam or https Host name registered in the DDNS server colon port number cam When the authentication window is displayed enter the user name of an administrator or user and password Depending on the mobile terminal in use password entry may be required each time the screen is switched It is impossible to transmit receive audio using a mobile terminal Depending on the mobile terminal in use larger si...

Page 29: ...are recorded Images recorded on the SD memory card can be copied onto the PC page 70 1 Display the Live page page 7 2 Click the SD button The SD recording window will open 3 Click the Start button to start recording images on the SD memory card The SD recording status indicator will light red page 9 while images are being recorded on the SD memory card The image saving interval can be configured o...

Page 30: ...authentication window page 70 The destination to save image data is a fixed directory on Drive B page 232 When the Start button is clicked immediately after the Stop button is clicked saving of images may not start In this case click the Start button again 30 Operating Instructions 3 Record images on the SD memory card manually ...

Page 31: ...ected for Alarm status update mode page 54 the Alarm occurrence indication button will be refreshed in 30 second intervals For this reason it may take a maximum of 30 seconds until the alarm occurrence indication button is displayed on the Live page at an alarm occurrence Notify of alarm occurrences to the device connected to the alarm connector It is possible to output signals from the alarm outp...

Page 32: ... The settings for alarm E mail can be configured in the E mail notification section on the Notification tab of the Alarm page page 150 and the E mail tab of the Server page page 162 Notify of alarm occurrences to the designated IP addresses Panasonic alarm protocol notification This function is available only when a Panasonic device such as the network disk recorder is connected to the system When...

Page 33: ...ay not reach the set number of images to be transmitted Alarm images failed to be transmitted to the FTP server at an alarm occurrence will not be saved on the SD memory card However images that fail to be transmitted with the FTP periodic image transmission will be saved 5 2 Transmit images at a designated interval or period FTP periodic image transmission Images can be transmitted at a designate...

Page 34: ...ab of the Basic page page 60 To use the SD memory recording function featured in Panasonic network disk recorder select Off for FTP periodic image transmission page 196 and FTP error for Save trigger page 63 IMPORTANT We make no guarantee for any damages of files on the SD memory card incurred by malfunction or error occurrence in files saved in the SD memory card regardless of what the cause may ...

Page 35: ...h as time and date of the alarm occurrences and the alarm type will be displayed Manual Schedule log Logs filed when images have been recorded manually or during the period of the schedule on the SD memory card will be displayed FTP trans error log Logs filed when the FTP periodic image transmission function has failed will be displayed Each log list can be displayed only when On is selected for S...

Page 36: ... window Note When Not use is selected for SD memory card the Manual Schedule log list and the FTP trans error log list will not be displayed 3 Click the desired log type listed below Log to display the log list The log list of the selected log type will be displayed Note When any images are saved on the SD memory card the image can be displayed by clicking Time and Date page 60 36 Operating Instru...

Page 37: ... the increment of the log number will stop and the log number displayed at the moment when the mouse button is released will be the top of the currently displayed page Last button Click this button to display the log listed at the bottom Time date Time and date when each log has been filed will be displayed Note When Off is selected for Time display format page 54 time and date of alarm occurrence...

Page 38: ...be saved and it is impossible to save images newly Do not turn off the power of the camera until the deletion is complete When the power of the camera is turned off in the process of the deletion some images may remain on the SD memory card In this case click the Delete button on the same log list window used to delete the logs Download button Click this button to download all logs of the selected...

Page 39: ...y button The log list will be displayed in a newly opened window log list window A B C E D IMPORTANT Only a single user can operate the log list window Other users cannot access the log list window Operating Instructions 39 6 Display the log list ...

Page 40: ...cording time The search result will be displayed on the log list Log list Displays the log search results You can play back recorded data by clicking on the time or duration of the recorded data displayed under Time date and Duration Top button Click this button to display the log listed at the top Prev page button Click this button to display the previous page of the log list Next page button Cli...

Page 41: ...tting the SD memory card can shorten the time to delete all the data In the process of the deletion Alarm and Manual Schedule can not be operated Do not turn off the power of the camera until the deletion is complete When the power of the camera is turned off in the process of the deletion some images may remain on the SD memory card In this case click the Delete button on the same log list window...

Page 42: ...ed Therefore images may look coarse on the Playback page When playing images by selecting an FTP error log on the log list images may not be played in order of images recorded on the SD memory card if they have been recorded on the SD memory card with selected value for the Transmission interval setting on the FTP img trans tab is 1min or less 7 1 When JPEG is selected for Recording format of the ...

Page 43: ... number will be displayed PAUSE button Playback will be paused when this button is clicked during playback Playback will resume when this button is clicked during pausing STOP button Playback will stop and the Playback window will turn to the Live page NEXT IMAGE button The next frame will be displayed and paused when this button is clicked during playback Each time this button is clicked during p...

Page 44: ...ton is clicked in the process of the download the download will be canceled In this case images already downloaded before clicking the Cancel button will be saved on the PC When downloading data the operation buttons on the Playback window cannot be operated Browse button When successfully logged in after the user authentication process a folder on the SD memory card in which images are saved will...

Page 45: ...F button Each time this button is clicked the playback speed will change When the PLAY button is clicked during fast playback playback speed will return to the normal playback speed Note The maximum speed of the fast playback varies depending on the setting of Max bit rate H 264 recording of the SD memory card 5s backward button Each time this button is clicked the recorded data goes back by 5 sec...

Page 46: ...ownloaded before clicking the Cancel button will be saved on the PC Video data is saved in files of approx 2 MB or 20 MB depending on the settings When the file size of video data is more than the configured value multiple files will be downloaded It is possible to play back video data saved on the PC using such applications as QuickTime Player or Windows Media Player 1 However we are not liable f...

Page 47: ... access to cameras using the HTTPS function page 175 IMPORTANT Design and enhance security countermeasures to prevent leakage of information such as image data authentication information user name and password alarm E mail information FTP server information DDNS server information etc Perform the countermeasure such as access restriction using the user authentication or access encryption using the...

Page 48: ... how to configure the access level 9 1 How to display the setup menu 1 Display the Live page page 7 2 Click the Setup button on the Live page The window with the user name and password entry fields will be displayed 3 Click the OK button after entering the user name and the password The default user name and password are as follows User name admin Password 12345 48 Operating Instructions 9 Display...

Page 49: ... The setup menu will be displayed Refer to page 52 for further information about this menu Operating Instructions 49 9 Display the setup menu from a PC ...

Page 50: ...window click the desired tab to display and configure the setting items relating to the name of the tab 2 Complete each setting item displayed in the frame on the right of the window 3 After completing each setting item click the Set button to apply them IMPORTANT When there are two or more Set and Execute buttons on the page click the button respective to the edited setting item Example A C B D 5...

Page 51: ...ield A The edited settings in field A will not be applied unless the Set button B below field A is clicked In the same manner as above click the Set button D below field C when completing the setting items in field C Operating Instructions 51 9 Display the setup menu from a PC ...

Page 52: ...e Alarm page The settings relating to alarm occurrences such as settings for the alarm action at an alarm occurrence the alarm occurrence notification and the VMD area settings can be configured on the Alarm page page 135 Advanced func button Displays the Advanced func page The setting relating to the XML notification destinations of information about the auto track and the settings relating to th...

Page 53: ...ignate time zones to allow to receive alarm input or to allow to activate the VMD detection function page 201 Maintenance button Displays the Maintenance page System log check firmware upgrade status check and initialization of settings can be carried out on the Maintenance page page 204 Camera title The title of the camera whose settings are currently being configured will be displayed Setup page...

Page 54: ...ge 48 page 50 The settings such as the camera title time and date etc can be configured on this page Camera title Enter the title of the camera Click the Set button after entering the title of the camera The entered title will be displayed in the camera title field Available number of characters 0 20 characters Unavailable characters Default Varies as follows depending on the model in use WV SW598...

Page 55: ...he location where the camera is in use Default GMT 09 00 Osaka Sapporo Tokyo Summer time daylight saving Select In Out or Auto to determine whether or not to apply daylight saving time Configure this setting if the summer time daylight saving time is applied in the location where the camera is in use In Applies summer time An asterisk will be displayed on the left side of the displayed time and da...

Page 56: ...isplay Select On or Off to determine whether or not to display the status of brightness on images displayed on the Live page when adjusting brightness Default On Indicator Determine whether or not to use the following indicators Link indicator Access indicator Live indicator On All the indicators will light in accordance with the status On Access Only the live indicator will light when images are ...

Page 57: ...Real time is selected for Alarm status update mode status notification is not provided in real time In this case change the Alarm status reception port settings Alarm status reception port When selecting Real time for Alarm status update mode designate a port number to which the status change notification is to be sent Available port number 1 65535 Default 31004 The following port numbers are unav...

Page 58: ...ault Off Note Due to auto port forwarding the port number may sometimes be changed When the number is changed it is necessary to change the port numbers registered in the PC and recorders etc The UPnP function is available when the camera is connected to the IPv4 network IPv6 is not supported To check if auto port forwarding is properly configured click the Status tab on the Maintenance page and c...

Page 59: ...he Internet are performed here By clicking the Set button a dialog displaying how the following settings will change is displayed Click the OK button after checking the settings to change the settings to the displayed values JPEG H 264 tab on the Image Audio page JPEG Image capture size VGA 640x360 SW598 SW598 SC588 SC588 VGA 640x360 800x600 SW397 SC387 H 264 1 H 264 2 Internet mode over HTTP On T...

Page 60: ...SD memory card SD memory card Click the SD memory card tab on the Basic page page 48 page 50 The settings relating to the SD memory card can be configured on this page 60 Operating Instructions 10 Configure the basic settings of the camera Basic ...

Page 61: ...Operating Instructions 61 10 Configure the basic settings of the camera Basic ...

Page 62: ...ormat Select JPEG H 264 1 H 264 2 for the video encoding format of image data to be recorded on the SD memory card JPEG Records still image data H 264 1 Records video data H 264 1 in the MP4 video encoding format The data is recorded in accordance with the settings of H 264 1 on the JPEG H 264 tab of the Image Audio page H 264 2 Records video data H 264 2 in the MP4 video encoding format The data ...

Page 63: ...ion function or the Panasonic alarm protocol function is used to provide notification of the remaining capacity of the SD memory card select a level to be notified at from the following 50 20 10 5 2 Default 50 Note Notification will be provided each time the remaining capacity of the SD memory card reached the values above For example notification will be provided each time the remaining capacity ...

Page 64: ...te second Serial number Available number of characters 1 8 characters Unavailable characters Note When H 264 1 or H 264 2 is selected for Recording format the name of the saved file will be given automatically When FTP error is selected for Save trigger the file name entered for File name on the FTP img trans tab of the Network page will be used for the file name of the image saved on the SD memor...

Page 65: ...for Save trigger Image capture size When Manual is selected for Save trigger and JPEG is selected for Recording format select the image capture size of the images to be saved on the SD memory card from the following SW598 SW598 SC588 SC588 When 2 mega pixel 16 9 is selected for Image capture mode 1920x1080 640x360 320x180 When 1 3 mega pixel 16 9 is selected for Image capture mode 1280x720 640x360...

Page 66: ...ected for Max bit rate Frame rate H 264 images will be recorded with the frame rate selected for Frame rate Advanced VBR H 264 images will be recorded with the frame rate selected for Frame rate Images are recorded so that the average transmission rate during the period specified for Control time period becomes the bit rate selected for Max bit rate Default Frame rate Frame rate Select the frame r...

Page 67: ...audio data Default Off Note The audio data format used when recording audio is AAC Audio recording is only available when 20MB is selected for Maximum file size Audio recording is only available when Mic input or Interactive Full duplex is selected for Audio transmission reception on the Audio tab of the Image Audio page page 130 Even if audio is recorded with images only the images are played whe...

Page 68: ...btain images in accordance with the schedule settings Save obtain the alarm logs the manual schedule logs the FTP error logs and the system logs Save obtain images recorded using the SD memory recording function of Panasonic network disk recorder Play download images on the SD memory card When an SD memory card is formatted while another user is in operation the operation will be canceled It is im...

Page 69: ...mation on how to access images 1 When H 264 1 or H 264 2 is selected for Recording format the image capture size that can be selected depends on the image capture size selected for H 264 1 or H 264 2 in the JPEG H 264 tab of the Image Audio page page 89 Operating Instructions 69 10 Configure the basic settings of the camera Basic ...

Page 70: ...r a firewall images may not be obtained via a network In this case refer to the network administrator 1 Click the Execute button of Access img The user authentication window will be displayed 2 Click the OK button after entering the user name and password of the camera administrator The folder in which images are to be saved will be displayed Note When the FTP server of the camera is logged to acc...

Page 71: ...e 2 3 4 64 GB 89 600 115 200 147 200 160 000 192 000 32 GB 44 800 57 600 73 600 80 000 96 000 16 GB 22 400 28 800 36 800 40 000 48 000 8 GB 11 200 14 400 18 400 20 000 24 000 4 GB 5 600 7 200 9 200 10 000 12 000 2 GB 2 800 3 600 4 600 5 000 6 000 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 268 800 345 600 416 000 448 000 480 000 32 GB 134 400 172 800 208 000 224 000 240 000...

Page 72: ...GB 8 000 10 000 12 000 14 000 16 000 2 GB 4 000 5 000 6 000 7 000 8 000 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 320 000 448 000 512 000 576 000 640 000 32 GB 160 000 224 000 256 000 288 000 320 000 16 GB 80 000 112 000 128 000 144 000 160 000 8 GB 40 000 56 000 64 000 72 000 80 000 4 GB 20 000 28 000 32 000 36 000 40 000 2 GB 10 000 14 000 16 000 18 000 20 000 72 Operat...

Page 73: ...GB 9 600 12 800 16 000 17 600 20 800 2 GB 4 800 6 400 8 000 8 800 10 400 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 460 800 588 800 716 800 768 000 819 200 32 GB 230 400 294 400 358 400 384 000 409 600 16 GB 115 200 147 200 179 200 192 000 204 800 8 GB 57 600 73 600 89 600 96 000 102 400 4 GB 28 800 36 800 44 800 48 000 51 200 2 GB 14 400 18 400 22 400 24 000 25 600 Operat...

Page 74: ... 000 28 000 32 000 36 000 40 000 2 GB 10 000 14 000 16 000 18 000 20 000 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 704 000 832 000 896 000 960 000 1 024 000 32 GB 352 000 416 000 448 000 480 000 512 000 16 GB 176 000 208 000 224 000 240 000 256 000 8 GB 88 000 104 000 112 000 120 000 128 000 4 GB 44 000 52 000 56 000 60 000 64 000 2 GB 22 000 26 000 28 000 30 000 32 000 7...

Page 75: ...000 35 200 41 600 44 800 51 200 2 GB 12 000 17 600 20 800 22 400 25 600 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 998 400 1 075 200 1 254 400 1 280 000 1 305 600 32 GB 499 200 537 600 627 200 640 000 652 800 16 GB 249 600 268 800 313 600 320 000 326 400 8 GB 124 800 134 400 156 800 160 000 163 200 4 GB 62 400 67 200 78 400 80 000 81 600 2 GB 31 200 33 600 39 200 40 000 40...

Page 76: ...00 52 000 54 000 56 000 60 000 2 GB 24 000 26 000 27 000 28 000 30 000 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 1 024 000 1 152 000 1 216 000 1 280 000 1 344 000 32 GB 512 000 576 000 608 000 640 000 672 000 16 GB 256 000 288 000 304 000 320 000 336 000 8 GB 128 000 144 000 152 000 160 000 168 000 4 GB 64 000 72 000 76 000 80 000 84 000 2 GB 32 000 36 000 38 000 40 000 4...

Page 77: ... 57 600 65 600 70 400 72 000 76 800 2 GB 28 800 32 800 35 200 36 000 38 400 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 1 459 200 1 510 400 1 587 200 1 689 600 1 715 200 32 GB 729 600 755 200 793 600 844 800 857 600 16 GB 364 800 377 600 396 800 422 400 428 800 8 GB 182 400 188 800 198 400 211 200 214 400 4 GB 91 200 94 400 99 200 105 600 107 200 2 GB 45 600 47 200 49 600 5...

Page 78: ...0 4 GB 12 800 20 000 24 000 30 400 35 200 2 GB 6 400 10 000 12 000 15 200 17 600 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 640 000 768 000 844 800 921 600 960 000 32 GB 320 000 384 000 422 400 460 800 480 000 16 GB 160 000 192 000 211 200 230 400 240 000 8 GB 80 000 96 000 105 600 115 200 120 000 4 GB 40 000 48 000 52 800 57 600 60 000 2 GB 20 000 24 000 26 400 28 800 30 ...

Page 79: ...rding format and when Alarm input is selected for Save trigger only alarm logs will be saved Name of the destination directory for downloaded images Enter the name of the destination directory to which images associated with the logs are to be downloaded For example enter C alarm to designate the folder alarm under drive C Available number of characters 3 128 characters Available characters Alphan...

Page 80: ... list Select On or Off and designate the destination folder in the same manner as for Alarm Default On IMPORTANT When Name w o time date is selected for File name on the FTP img trans tab on the Network page FTP error log and associated images will not be saved To save them select Name w time date page 196 Note When H 264 1 or H 264 2 is selected for Recording format FTP error is unavailable 80 Op...

Page 81: ...will be overwritten by the newer logs Images Will not be saved Not use Logs Up to 1 000 logs will be kept When more than 1 000 logs are filed the older logs will be overwritten by the newer logs In this case the oldest log is the first to be overwritten When the power of the camera is turned off logs will be deleted Images Will not be saved Off Use Alarm input Logs Will not be saved Images Will be...

Page 82: ...he remaining capacity of the SD memory card becomes insufficient the older images will be overwritten by the newer images Off Logs Up to 5 000 logs will be kept When more than 5 000 logs are filed no log will be filed newly anymore Even when available capacity of the SD memory card ran out and it is not enough to save images logs will be kept on being filed until it reaches 5 000 logs Images Will ...

Page 83: ... Will be saved When available capacity of the SD memory card ran out saving of images will become impossible To display images on the SD memory card it is necessary to copy them onto the PC first page 70 Other than Manual Schedule Logs Will not be saved Images Will not be saved Not use Logs Will not be saved Images Will not be saved Note If H 264 1 or H 264 2 is selected for Recording format and M...

Page 84: ...e capacity of the SD memory card is enough images associated with logs will be kept on being saved until number of filed logs reaches 5 000 Other than FTP error Logs Will not be saved Images Will not be saved Not use Logs Will not be saved Images Will not be saved Off Use FTP error Logs Will not be saved Images Will be saved When available capacity of the SD memory card ran out saving of images wi...

Page 85: ...1 3 mega pixel 16 9 1 3 mega pixel 4 3 Default 2 mega pixel 16 9 IMPORTANT The positions of areas may move out of alignment if the Image capture mode setting is changed when the mask area setting page 108 is configured Therefore we recommend that you configure the mask area setting after configuring the Image capture mode Note When On is selected for VIQS and the setting value for the aspect ratio...

Page 86: ...the Aspect ratio setting is changed when the mask area setting page 108 is configured Therefore we recommend that you configure the mask area setting after configuring the Aspect ratio Note When On is selected for VIQS and the setting value for the aspect ratio is changed from 4 3 to 16 9 make sure that the VIQS setting value does not exceed the maximum designated range 86 Operating Instructions 1...

Page 87: ...any value with an asterisk on the right is selected Depending on factors such as the network environment the resolution the image quality or the number of computers concurrently accessing the camera the transmission interval may be longer than the set value If images are not delivered in the specified transmission interval you can make the images be delivered closer to the specified interval by lo...

Page 88: ...ality of JPEG images displayed initially on the Live page Default Quality1 Image quality setting Select two types of image quality of JPEG images for each image capture size 0 Super fine 1 Fine 2 3 4 5 Normal 6 7 8 9 Low Default Quality1 5 Normal Quality2 8 The setting for Quality1 is activated for FTP periodic image transmission file attachment to E mails and SD memory recording of JPEG images 88...

Page 89: ...gure the settings relating to H 264 images JPEG H 264 Click the JPEG H 264 tab on the Image Audio page page 48 page 50 Operating Instructions 89 11 Configure the settings relating to images and audio Image Audio ...

Page 90: ... image such as Max bit rate per client Image capture size Image quality etc in this section Refer to page 87 for the settings relating to JPEG images 90 Operating Instructions 11 Configure the settings relating to images and audio Image Audio ...

Page 91: ...es and audio will be transmitted using the UDP port Default Off Note When On is selected only Unicast port AUTO will be available for Transmission type When On is selected it may take time to start displaying H 264 images When On is selected H 264 images may not be displayed depending on the number of the concurrent access user and audio data availability etc When On is selected only IPv4 access i...

Page 92: ...n priority this setting is available Frame rate is restricted by Max bit rate per client For this reason the frame rate may be lower than the specified value when any value marked with an asterisk is selected Burst tolerance level Select how much the bit rate can exceed Max bit rate per client by from the following High Middle Low Default Low Note This setting is only available when Advanced VBR i...

Page 93: ...s 3s 4s 5s Default 1s Transmission type Select the transmission type of H 264 images from the following Unicast port AUTO Up to 14 users can access a single camera concurrently Unicast port1 Image and Unicast port2 Audio will automatically be selected when transmitting images and audio from the camera When it is unnecessary to fix the port number for H 264 image transmission such as when using in ...

Page 94: ...Multicast TTL HOPLimit Available value 1 254 Default 16 IMPORTANT When transmitting an H 264 image via a network the transmitted image sometimes may not be displayed depending on the settings of a proxy server or a firewall In this case refer to the network administrator When two or more network interface cards are installed on the PC in use the network interface card s not used for receiving imag...

Page 95: ...for both H 264 1 and H 264 2 simultaneously 2 It is necessary to designate the unicast port number when Unicast port MANUAL is selected for Transmission type 3 It is necessary to designate the multicast IP address when Multicast is selected for Transmission type Operating Instructions 95 11 Configure the settings relating to images and audio Image Audio ...

Page 96: ...ations of the camera the camera will automatically be in the selected mode Off Self return is not performed Home position When the set time has passed the camera will move to the home position automatically Auto track When the set time has passed the camera will move to the home position and will start the advanced auto track function The camera will repeat this action moving to the home position ...

Page 97: ...e upside down function to check the image before installing the camera Set this function to Off after installing the camera Extra optical zoom Select the extra optical zoom setting from the following On Max X90 Images can be zoomed in on with the optical zoom 1x 30x and the extra optical zoom higher zoom factors up to 90x Off Max X30 Does not use the extra optical zoom Default On Max X90 About ext...

Page 98: ...played Default Pan Tilt degree Zoom ratio display Note When Pan Tilt degree Zoom ratio display is selected the Pan Tilt degree Zoom ratio display is displayed in the position specified in OSD on the Basic tab page 56 When Direction display is selected the direction display is displayed in the position specified in OSD on the Basic tab page 56 When Direction display is selected configure the direct...

Page 99: ...bject is close to the camera when shooting it may be difficult to focus on the subject In this case the minimum focus distance can be limited Unlimited Does not limit the minimum focus distance Limited around 1 5m The minimum focus distance is limited so that objects within about 1 5 m 4 9 ft of the camera are not focused on Default Unlimited Double image reduction SW598 SW598 SW397 When shooting ...

Page 100: ...ewly opened window page 101 Preset position Click the Setup button to display the setup menu that can configure the settings relating to the preset positions The setup menu will be displayed in a newly opened window page 111 Auto pan Click the Setup button to display the setup menu that can configure the settings relating to the auto pan function The setup menu will be displayed in a newly opened ...

Page 101: ...the privacy zone The setup menu will be displayed page 125 VIQS Click the Setup button to display the setup menu that can configure the settings relating to VIQS page 127 VIQS is an abbreviation of Variable Image Quality on Specified area and is a feature that enables you to enhance the image quality of specified areas in images 11 6 1 Configure the settings relating to image quality Image adjust ...

Page 102: ...e setup menu displayed in a newly displayed window When the values are changed the changed values will be applied to the currently displayed image on the Image Position tab 102 Operating Instructions 11 Configure the settings relating to images and audio Image Audio ...

Page 103: ...reas This causes loss of detail in darker areas Conversely adjusting the lens brightness for the darker areas causes the brighter areas to become washed out Super Dynamic digitally combines an image that is set up for a clear view of the brighter areas with an image that is set up for a clear view of the darker areas creating a final image that preserves overall detail A B C A Subject in the dark ...

Page 104: ...ted for Super Dynamic SD and Back light compensation BLC it is possible to compensate for backlight by masking brighter areas Refer to page 108 for information on how to set the mask area Light control mode Select the light control mode from the following Outdoor scene Depending on the brightness level illuminance the iris will automatically be controlled together with the shutter speed adjustment...

Page 105: ...cted On The black white mode is selected Auto1 Normal The camera automatically switches between the color mode and the black white mode in accordance with picture brightness luminance The black white mode will automatically be selected when the lighting condition becomes darker while the color mode will automatically be selected when it becomes brighter Auto2 IR Light Suitable when using near infr...

Page 106: ... check the color temperature of the light source and adjust the white balance automatically Operating color temperature range is approx 2 700 K to 6 000 K ATW2 Selects the automatic tracing white balance mode under a sodium lamp The camera will adjust the white balance automatically under a sodium lamp Operating color temperature range is approx 2 000 K to 6 000 K AWC Selects the automatic white b...

Page 107: ...e chroma level color density When the cursor is moved in the direction the colors will become thicker When the cursor is moved in the direction the colors will be thinner Click the Reset button to reset the setting to the default Default 128 Aperture level Adjust the aperture level outline compensation Images will be sharper when the cursor is moved in the direction and will be softer when the cur...

Page 108: ...k the Reset button to reset to the default setting Default 64 Close button Click this button to quit the Image adjust setup menu 11 6 2 Set mask areas When Off is selected for Super Dynamic SD and Back light compensation BLC it is possible to compensate for backlight by masking brighter areas 108 Operating Instructions 11 Configure the settings relating to images and audio Image Audio ...

Page 109: ...1 Display the Image adjust setup menu page 100 Operating Instructions 109 11 Configure the settings relating to images and audio Image Audio ...

Page 110: ...d on the Image Position tab will be divided into 48 6x8 3 Click the divided areas to be masked The clicked areas will be masked and will become white To cancel masking click the area again 110 Operating Instructions 11 Configure the settings relating to images and audio Image Audio ...

Page 111: ...er changing the Extra optical zoom setting Note When the Reset button is clicked masking for all the masked areas will be canceled 11 6 3 Configure the settings relating to the preset positions Preset position setup menu Click the Setup button of Preset position on the Image Position tab of the Image Audio page page 100 It is possible to register edit and delete the preset positions on this page W...

Page 112: ...et position can be set to a maximum of 256 positions Note Depending on the environment such as when the temperature is below 5 C 41 F for example the moving speed of the camera to the preset position may become slower 112 Operating Instructions 11 Configure the settings relating to images and audio Image Audio ...

Page 113: ...Auto or Off to determine whether to enable or disable the auto focus function after the camera has moved to a preset position This function can be applied to each preset position Auto The auto focus function will be activated after moving to a preset position Off Does not activate the auto focus function after moving to a preset position Default Off Note When the preset position is set to shoot th...

Page 114: ... 1 Select a preset position number The selected preset position number will be displayed in the Position No area When the selected number has already been registered the camera will move to the selected preset position 2 Move the camera to the desired direction 3 To display the preset ID on the Live page select On for Preset ID and enter the desired position title to be displayed 4 The settings fo...

Page 115: ...ttings are set together with the start point Right end position setup Move the camera to the desired point to be set as the right end position point of the auto panning using the control pad buttons and then click the Set button to register the position as the right end position Note Panning tilting and zooming operations can also be carried out on the Image Position tab Adjusted zoom and focus po...

Page 116: ... panning can be set to the following Off Pan between the left and right end position points On Clockwise Pans clockwise On Counterclockwise Pans counterclockwise Default Off Zoom buttons Focus buttons Brightness buttons Control pad buttons and Go button Refer to page 9 for descriptions of how to operate these buttons pad Close button Click this button to close the Auto pan setup menu 11 6 5 Config...

Page 117: ...is changed the learned patrol operations are deleted Learn patrol pattern Click of Patrol No and select a patrol number 1 4 from the pull down menu An asterisk next to the patrol number indicates that the patrol operation has already been learned for the patrol number With the patrol number selected click the Learn button to start learning the camera operations During learning LEARNING S is displa...

Page 118: ...urring The operational range of patrol is from horizontal to directly underneath the camera Digital flip function cannot be used Zoom buttons Focus buttons Brightness buttons Control pad buttons and Go button Refer to page 9 for descriptions of how to operate these buttons pad Close button Click this button to close the Patrol setup menu 11 6 6 Configure the settings relating to auto track Auto tr...

Page 119: ...an be used to detect movement in a predetermined area and automatically track and capture images of the subject detected in that area Operating Instructions 119 11 Configure the settings relating to images and audio Image Audio ...

Page 120: ...owing Off An alarm is not outputted On Immediate Alarms are continuously outputted during auto tracking Outputs are made at 5 second intervals On After alarm wait time Alarms are outputted only once when the auto tracking is continuously performed for a set period On In preset alarm area While tacking if the tracking target enters the set alarm area an alarm is outputted once Refer to page 122 for...

Page 121: ... but it will also reduce the tracking capabilities On the other hand increasing the sensitivity increases the tracking capabilities but also increases false detections Match the settings according to where the camera is used Auto track duration time Select the time that tracking will be forced to stop from after it started from the following Off Unlimited 10s 20s 30s 40s 50s 1min 2min 3min 5min 10...

Page 122: ...n be reduced Mask areas cannot be configured separately for each preset position The specified area is active for all the preset positions IMPORTANT During auto tracking if the tracking target enters the masked area tracking will continue unchanged Note that the mask area will not be active in this situation Zoom buttons Focus buttons Brightness buttons Control pad buttons and Go button Refer to p...

Page 123: ...area No 1 2 3 1 1 Set an alarm area to Camera 1 in the area where you want to perform auto track cooperation Display the Auto track setting page With Auto track alarm select On In preset alarm area and click the Set button Select 1 from the Area No pull down menu of Area select in Alarm area While monitoring images perform the pan tilt zoom and then set the alarm area Click the Set button 2 On Cam...

Page 124: ... the auto tracking for Camera 1 11 6 7 Configure the settings relating to direction Direction setup menu Click the Setup button of Direction on the Image Position tab of the Image Audio page page 100 Here the information related to the direction setting is set The pan tilt position moves to the position set as north when displaying this page Direction setting North point setting If Direction displ...

Page 125: ...hing the position Depending on the panning tilting direction especially when the tilting degree is 45 90 and the zooming factor the area set as the privacy zone may become visible Make sure that each of the set privacy zone is not visible after setting it Zone setting Zone select Click of Zone No and select a zone number 1 8 or 1 32 from the pull down menu An asterisk next to the zone number indic...

Page 126: ... for Number of Privacy zone the maximum number of privacy zones that can be displayed on 1 screen at the same time is limited to 8 Depending on the positions of the configured privacy zones and the operation of the camera the privacy zones may be automatically combined together and displayed as a maximum of 8 privacy zones When the Number of Privacy zone setting is changed from 32 to 8 privacy zon...

Page 127: ...ucing the amount of data saved on recorders and the bandwidth used when sending images VIQS is only available for H 264 images and can only increase the resolution of a maximum of 40 of an image Up to 8 preset positions can be configured using position numbers 1 to 8 and up to 2 VIQS areas can be set for each preset position When checking the images after configuring the VIQS setting display the H...

Page 128: ...4 2 Select On or Off to determine whether or not to activate the VIQS function for the transmitted H 264 2 images Default Off Configure the VIQS area The VIQS area is specified by following the steps below 1 Drag the mouse on the screen to specify the area up to 2 areas The specified area is set to area 1 White and the outline is displayed The areas are set in the area number order from number 1 T...

Page 129: ...nit is updated with the setting contents Click the Delete button corresponding to the area to be deleted IMPORTANT No setting contents are determined unless the Set button is clicked To check the window after VIQS setting display an H 264 image on the Live page Operating Instructions 129 11 Configure the settings relating to images and audio Image Audio ...

Page 130: ...the camera Audio can be heard from the speaker connected to the camera Interactive Half duplex Both reception and transmission are available However audio data cannot simultaneously be transmitted and received Interactive Full duplex Both reception and transmission are simultaneously available Default Off Note Howling may be generated depending on usage conditions If howling is generated prevent s...

Page 131: ... high This setting will be applied when audio is input to the camera using the Line input Line Middle The volume level will become middle This setting will be applied when audio is input to the camera using the Line input Line Low The volume level will become low This setting will be applied when audio is input to the camera using the Line input Default Mic Middle Note These settings are linked wi...

Page 132: ...ber on the camera used to receive audio data transmitted from the PC Available port number 1024 50000 Only even numbers are available Default 34004 Note The transmission port number entered for Audio output port PC to Camera will be used only when Unicast port MANUAL is selected for Transmission type page 89 When Off is selected for H 264 transmission page 89 or when Unicast port AUTO or Multicast...

Page 133: ...ddress Enter the IP address or the host name of the camera to be used for the multi screen 4 cameras can be registered as a group and up to 4 groups 16 cameras can be registered When the HTTP port number for the camera of which images are to be displayed had been changed enter as follows Example of entry Operating Instructions 133 12 Configure the multi screen settings Multi screen ...

Page 134: ...port info html This camera is specified when selfcamera is displayed for the IP address or host name Note When using the host name it is necessary to configure the DNS settings of the PC to be used for the multi screen display Refer to the network administrator for information on the DNS setting of PCs Camera title Enter the title of the camera The entered camera title will be displayed on a multi...

Page 135: ...out the settings relating to the alarm images and the alarm output terminal Alarm Terminal 1 Determine how to use terminal 1 Off Not used Alarm input Receives alarms When Alarm input is selected a pull down menu for Close and Open is displayed Close An alarm is detected when the terminal status is changed to Close Open An alarm is detected when the terminal status is changed to Open Black white in...

Page 136: ...age For example an operator can remotely control lights in a place where the camera is installed by connecting the terminal to the light controller Refer to the installation guide for further information about input output rating of each terminal VMD alarm When VMD is clicked the VMD area tab of the Alarm page will be displayed page 144 Auto track alarm When Auto track setting is clicked the Image...

Page 137: ...terminal alarm 1 is detected the camera will move to that position Auto track When a terminal alarm 1 is detected the camera will start the auto tracking Patrol 1 When a terminal alarm 1 is detected the camera will start the patrol If Patrol 1 is not registered it is not displayed on the screen Default Off Terminal alarm 2 Select an action to be taken when a terminal alarm 2 is detected from the f...

Page 138: ...en a sound alarm is detected 1 256 If a previously registered preset position is selected when a sound alarm is detected the camera will move to that position Auto track When a sound alarm is detected the camera will start the auto tracking Patrol 1 When a sound alarm is detected the camera will start the patrol If Patrol 1 is not registered it is not displayed on the screen Default Off Command al...

Page 139: ...the alarm image Alarm Click the Alarm tab on the Alarm page page 48 page 50 The settings relating to the alarm image to be transmitted to an FTP server can be configured in this section The alarm image will be transmitted to an FTP server To transmit alarm images to an FTP server it is necessary to configure the settings in advance page 163 IMPORTANT Depending on the network line speed or the netw...

Page 140: ...as follows File name Entered file name Time and date year month day hour minute second Serial number Available number of characters 1 32 characters Unavailable characters Post alarm Transmission interval Select the transmission interval for the alarm image transmission to the FTP server from the following 0 1fps 0 2fps 0 33fps 0 5fps 1fps Default 1fps Number of images Select the number of images t...

Page 141: ...360 Note SW598 SW598 SC588 SC588 When 2 mega pixel 16 9 is selected for Image capture mode 1920x1080 can only be used when it is saved to the SD memory card Image compression rate upon alarm detection Select On or Off to determine whether or not to change the image quality of Quality1 page 87 upon alarm detection On Images will be transmitted with the image quality selected for Image quality upon ...

Page 142: ...le size Pre alarm recording duration cannot be configured and about 1 MB worth of data is recorded before an alarm occurrence Post alarm recording duration Set the duration to save image data on the SD memory card after an alarm occurrence 10s 20s 30s 40s 50s 60s 120s 180s 240s 300s Default 30s The actual recording time may sometimes be longer than the duration selected for this setting Recording ...

Page 143: ...When the alarm occurrence indication button is clicked the alarm output terminal will return to the normal state Default Latch Trigger output Select Open or Close to determine whether to open or close the alarm output terminal when outputting the alarm signals Open The alarm output terminal will open when outputting the alarm signals Normally close Close The alarm output terminal will close when o...

Page 144: ... VMD area Click the VMD area tab on the Alarm page page 48 page 50 The video motion detection areas can be set on this page The VMD areas can be set up to 4 areas for each preset position maximum 256 preset positions When motion is detected in the set area it will be regarded as an alarm The camera can be configured to take an alarm action even when the camera is not at the preset position IMPORTA...

Page 145: ...e VMD area select VMD activation in area except the preset positions VMD information addition Information addition Select On or Off to determine whether or not to add VMD information to superimposed image data The VMD information can be searched by some Panasonic network disk recorders Refer to the operating instructions of the connected devices for further information about the functions and sett...

Page 146: ...e VMD area and 1 White will be automatically applied to Area Status Select On or Off to determine whether or not to activate each VMD area On Activates the respective VMD area Off Inactivates the respective VMD area Default Off Detection area Adjust the size of the detection area in the VMD area using the slider The smaller the selected value is the higher the sensitivity of VMD area becomes The c...

Page 147: ... area will be numbered in order The areas will be identified by the respective outline colors The Status of the outline to be set for the area will become On 2 Adjust Detection area and Detection sensitivity using the slider Detection area can be adjusted by moving the slider between the left end position and the center position Detection sensitivity can be adjusted by moving the slider between th...

Page 148: ...etected by the audio detection function page 9 The alarm occurrence indication button will also be displayed when receiving an alarm input of a terminal alarm or a command alarm Notification may be delayed in some network environments even when Real time is selected for Alarm status update mode on the Basic tab of the Basic page page 54 The audio detection feature is not designed to be used in sit...

Page 149: ... lower the audio detection level Configure the audio detection level A B C D E F Alarm occurrence indication button Mic input button Preview screen Audio detection level The current volume level Range of volumes to be detected 1 Check the audio detection level and current volume level in the preview screen The volume level configured in Mic input volume Camera to PC on the Audio tab of the Image A...

Page 150: ...ab of the Image Audio page page 130 Noise or other unwanted sound from the surrounding area may be mistakenly detected Only the volume of the sound determines whether sound is detected or not the type of sound does not matter 13 9 Configuration of the settings relating to the E mail notification Notification Click the Notification tab on the Alarm page page 48 page 50 The settings relating to the ...

Page 151: ...ected the E mail notification will be performed upon an alarm occurrence Diag checkbox When the checkbox is selected the E mail notification will be provided in the following cases When notification of the remaining capacity of the SD memory card has been provided When the SD memory card has become full When the SD memory card cannot be recognized Destination E mail address Enter the destination E...

Page 152: ...Select On or Off to determine whether or not to provide notification by Panasonic alarm protocol according to the settings for the Alarm and Diag checkboxes of Destination of notification below When an alarm is detected Alarm When a notification of the remaining capacity of the SD memory card has been provided Diag When the SD memory card has become full Diag When the SD memory card cannot be reco...

Page 153: ...the Panasonic alarm notification will be provided upon an alarm occurrence Diag checkbox When the checkbox is checked notification using Panasonic alarm protocol will be provided in the following cases When notification of the remaining capacity of the SD memory card has been provided When the SD memory card has become full When the SD memory card cannot be recognized Destination server address En...

Page 154: ...on the Network tab of the Network page must be configured page 167 Confirm that the destination IP addresses are registered correctly When a registered destination does not exist notifications may be delayed or not be received 154 Operating Instructions 13 Configure the alarm settings Alarm ...

Page 155: ...ions of XML notification For further information refer to our website http security panasonic com pss security kms 14 1 Configure the settings relating to the XML notification XML notification Click the XML notification tab on the Advanced func page The settings relating to the XML notification can be configured in this section The XML notification notifies the server of auto track information in ...

Page 156: ... characters Available characters Alphanumeric characters the period the underscore _ and the hyphen Destination port number Configure the port number settings for XML notification The following port numbers are unavailable since they are already in use 20 21 23 25 42 53 67 68 69 110 123 161 162 443 995 10669 10670 Destination path name Configure the settings for the destination directory to be use...

Page 157: ...ication of users who can access this camera from the PC or a cellular phone mobile terminal can be configured on this page Up to 18 users can be registered Note When user authentication has failed authentication error 8 times within 30 seconds using the same IP address PC access to the unit will be denied for a while User auth Select On or Off to determine whether or not to authenticate the users ...

Page 158: ...ollowing 1 Administrator Allowed all available operations of the camera 2 Camera control Allowed to display images from the camera and to control the camera The camera setting configuration is unavailable 3 Live only Only displaying live images is available The camera setting configuration and camera control are unavailable Default 3 Live only User check From the pull down menu of User check the r...

Page 159: ... already in use is entered and the Set button is clicked the respective host information will be overwritten Access level Select the access level of the host from the following 1 Administrator 2 Camera control 3 Live only Refer to page 157 for further information about the access level Default 3 Live only Host check From the pull down menu of Host check the registered host can be selected and the ...

Page 160: ...ess 2 Enter the second destination IP address Stream type Select either JPEG H 264 1 or H 264 2 JPEG JPEG images will be transmitted H 264 1 H 264 1 images will be transmitted H 264 2 H 264 2 images will be transmitted Default JPEG Note When Best effort is selected for Transmission priority of H 264 bit rate will vary between the maximum and minimum rates while images are being transmitted Refresh...

Page 161: ...0 320x180 When 1 3 mega pixel 16 9 is selected for Image capture mode 1280x720 640x360 320x180 When 1 3 mega pixel 4 3 is selected for Image capture mode 1280x960 VGA QVGA SW397 SC387 When 16 9 is selected for Aspect ratio 1280x720 640x360 320x180 When 4 3 VGA is selected for Aspect ratio 1280x960 VGA QVGA When 4 3 800x600 is selected for Aspect ratio 1280x960 800x600 QVGA Default 1920x1080 SW598 ...

Page 162: ...ss Enter the IP address or the host name of the SMTP server used to send E mails Available number of characters 1 128 characters Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen SMTP port Enter the port number to which E mails are sent Available port number 1 65535 Default 25 The following port numbers are unavailable since they are already in use 2...

Page 163: ...strator User name Enter the user name to access the server Available number of characters 0 32 characters Unavailable characters Password Enter the password to access the server Available number of characters 0 32 characters Unavailable characters Sender s E mail address Enter the E mail address of a sender The entered E mail address will be displayed in the From sender line of the sent E mails Av...

Page 164: ... characters 0 32 characters Unavailable characters Control port Enter a control port number to be used for the FTP server Available port number 1 65535 Default 21 The following port numbers are unavailable since they are already in use 20 23 25 42 53 67 68 69 80 110 123 161 162 443 995 10669 10670 FTP mode Select Passive or Active for the FTP mode Normally select Passive When it is impossible to c...

Page 165: ...d manually on NTP server address Default Manual IMPORTANT When obtaining the NTP server address from the DHCP server it is necessary to select DHCP Auto AutoIP or Auto Advanced for Network Settings on the Network tab of the Network page page 167 NTP server address When Manual is selected for NTP server address setting enter the IP address or the host name of the NTP server Available number of char...

Page 166: ... Time adjustment interval Select an interval 1 24 hours in 1 hour intervals of synchronization with the NTP server Default 1h 166 Operating Instructions 16 Configure the settings of the servers Server ...

Page 167: ...img trans tab 17 1 Configure the network settings Network Click the Network tab on the Network page page 48 page 50 The following information is required to configure the network settings Contact the network administrator or your Internet service provider IP address Subnet mask Default gateway when using the gateway server router HTTP port Primary DNS address Secondary DNS address when using DNS O...

Page 168: ... DHCP function When the DHCP server is not found the IP address is automatically configured Auto Advanced Using the DHCP function network address information is referred to and an unused IP address is configured to the camera as a static IP address The configured IP address is automatically determined within the subnet mask range by the camera When the DHCP server is not found the IP address is se...

Page 169: ...or for further information about the settings of the DHCP server DNS Determine how to set the address of the DNS server by selecting Auto obtain the address automatically or Manual enter the address of the DNS server When Manual is selected it is necessary to configure the settings for the DNS When using the DHCP function it is possible to obtain the DNS address automatically by selecting Auto Ref...

Page 170: ...fault 80 The following port numbers are unavailable since they are already in use 20 21 23 25 42 53 67 68 69 110 123 161 162 443 554 995 10669 10670 59000 61000 Line speed Select the line speed for data transmission from the following It is recommended to use with the default Auto Auto Line speed will be applied automatically 100M Full 100 Mbps full duplex 100M Half 100 Mbps half duplex 10M Full 1...

Page 171: ...g is properly configured click the Status tab on the Maintenance page and check that Enable is displayed for Status of UPnP page 206 When Enable is not displayed refer to Cannot access the camera via the Internet in the 23 Troubleshooting section page 220 Camera short cut Select whether or not to create the shortcut to the camera on the My Network Places folder Network folder when using Windows 8 ...

Page 172: ... protocol the CSR Certificate Signing Request will be generated To generate the CSR click the Execute button to display the CA Certificate Generate Certificate Signing Request dialog window CA Certificate CA Certificate install Installs the server certificate security certificate issued by CA Certificate Authority and displays the information of the installed server certificate To install the serv...

Page 173: ... the maximum image size and transmission format FTP access to camera Select Allow or Forbid to determine whether to allow or forbid the FTP access to camera Default Forbid Bandwidth control bit rate Select the total bit rate for data transmission from the following Unlimited 64kbps 128kbps 256kbps 384kbps 512kbps 768kbps 1024kbps 2048kbps 4096kbps 8192kbps Default Unlimited Note When selecting 64k...

Page 174: ...nd address translation by using the port forwarding function of the router For further information refer to the operating instructions of the router in use Router Internet WAN Cable modem XDSL modem Address translation using the port forwarding function vvv xxx yyy zzz 50000 A 192 168 0 1 50000 Address translation using the port forwarding function vvv xxx yyy zzz 50001 A 192 168 0 2 50001 Private...

Page 175: ...plication for the approval by CA Certificate Authority Issue of the server certificate Generation of CSR Certificate Signing Request Installation of the server certificate Generation of the self signed certificate When using the server certificate When using the self signed certificate A B C D E Generation of the CRT key SSL encryption key page 176 Generation of the self signed certificate page 17...

Page 176: ...on of CRT key generate The CRT key generate dialog box will be displayed 2 Select 1024bit or 2048bit for the length of the CRT to generate for CRT key generate RSA key size Note To use the server certificate follow the requests from the CA about the RSA key size 3 Click the Execute button The generation of the CRT key will be started When the generation is finished the key size and generation time...

Page 177: ...e The Self signed Certificate Generate dialog box will be displayed 2 Enter the information of the certificate to be generated Item Description Available number of characters Common Name Enter the camera address or host name 64 characters Country Enter the country name Omission is OK 2 characters Country code State Enter the state name Omission is OK 128 characters Locality Enter the locality name...

Page 178: ...e OK button after entering the items The self signed certificate will be generated Note The information of the generated self signed certificate will be displayed on Self signed Certificate Information Depending on the status of the self signed certificate the following are displayed Indication Description Not generated The self signed certificate is not generated Invalid Reason CA Certificate ins...

Page 179: ...o button of File Download under Downloads Click the Custom level button to open the Security Settings window and check the Enable radio button of Automatic prompting for file downloads under Downloads 1 Click the Execute button of CA Certificate Generate Certificate Signing Request The CA Certificate Generate Certificate Signing Request dialog box will be displayed 2 Enter the information of the c...

Page 180: ...ates the CSR file in the PEM format 17 2 4 Installation of the server certificate IMPORTANT If the CSR file is not generated it is impossible to install the server certificate security certificate For the installation the server certificate issued by CA is required 1 Click the Browse button of CA Certificate CA Certificate install The Open dialog box will be displayed 2 Select the server certifica...

Page 181: ...r certificate can be checked by double clicking the server certification file issued by CA 17 2 5 Configuration of the connection protocol 1 Select HTTP or HTTPS for Connection to determine the protocol used to access the camera HTTP Only the HTTP connection is available HTTPS Only the HTTPS connection is available 2 Designate the HTTPS port number to be used for HTTPS port Available port number 1...

Page 182: ...e will be displayed When the security alert window is displayed install the security certificate page 182 When On is selected for User auth the authentication window will be displayed before displaying live images for the user name and password entries IMPORTANT When the camera is accessed using the HTTPS protocol the refresh interval and frame rate of images may be lower 17 3 1 Install the securi...

Page 183: ...net Explorer 10 Note When using Internet Explorer 7 or Internet Explorer 8 with Windows XP note that some of the displayed windows may differ from the following descriptions When using Internet Explorer 10 note that some of the displayed windows may differ from the following descriptions 1 Access the camera using the HTTPS protocol 2 When the security alert window is displayed click Continue to th...

Page 184: ...3 Click Certificate Error over the URL and click View certificates 184 Operating Instructions 17 Configuring the network settings Network ...

Page 185: ... as Administrator to launch Internet Explorer again Click Start All Programs right click Internet Explorer click Run as Administrator When using Windows 8 right click iexplore under C Program Files Internet Explorer and select Run as Administrator Operating Instructions 185 17 Configuring the network settings Network ...

Page 186: ...5 Click Next displayed on Certificate Import Wizard Note When using Internet Explorer 10 select Store Location and then click Next 186 Operating Instructions 17 Configuring the network settings Network ...

Page 187: ...6 Select Place all certificates in the following store and click Browse 7 Select Trusted Root Certificate Authorities and click OK Operating Instructions 187 17 Configuring the network settings Network ...

Page 188: ...8 Click Next 9 Click Finish 188 Operating Instructions 17 Configuring the network settings Network ...

Page 189: ...the DDNS function When activating the DDNS function using the camera either of the following DDNS services is available Viewnetcam com service Dynamic DNS Update RFC2136 compliant IMPORTANT Before using the DDNS service it is necessary to perform the port forwarding setting for the router About Dynamic DNS Update RFC2136 compliant Operation using DDNS services other than the Viewnetcam com service...

Page 190: ...era via an old global address may be invalidated after a certain period of time Either of the following services is required when accessing a camera whose global address is not static via the Internet DDNS service such as Viewnetcam com It is possible to access via a registered and static domain name example viewnetcam com even after the global address is changed Enrollment in a domain name servic...

Page 191: ...obal address of router or camera Access using the current global address The identified global address is used for accessing the router or camera to monitor images Note Refer to the contracted provider whether the current IP address is static or not Depending on the provider local addresses may be allocated In this case the DDNS service is unavailable Refer to the contract provider for further inf...

Page 192: ...ess Notification Method should be set to Normal If you cannot access the camera using the registered URL 30 minutes after registering with Viewnetcam com select Advanced In this case UPnP page 171 must be enabled for the camera and for the router Default Normal 17 4 3 Procedure to register information for the Viewnetcam com service 1 Select Viewnetcam com for DDNS and click the Set button A URL is...

Page 193: ...of the registered camera is validated To cancel the enrollment in the Viewnetcam com service access the Viewnetcam com website http www viewnetcam com later When Expired is displayed in the URL of Viewnetcam com in the viewnetcam settings page or the status page restart the camera after registering the Viewnetcam com service After restarting the camera check that the registered URL is displayed in...

Page 194: ...characters the colon the period the underscore _ and the hyphen Default None blank Note Refer to the network administrator for further information about the available host names Access interval Select the interval to access the Dynamic DNS Update service server to check the IP address and the host name from the following 10min 20min 30min 40min 50min 1h 6h 24h Default 24h 17 4 6 When using Dynamic...

Page 195: ...r Community Enter the community name to be monitored Available number of characters 0 32 characters Default None blank IMPORTANT When using the SNMP function it is necessary to enter the community name When no community name is entered the SNMP function will not work System name Enter a system name to be used to manage the camera with the SNMP function Available number of characters 0 32 character...

Page 196: ...nsmission function will be given priority over the FTP periodic image transmission function For this reason images may not be transmitted at the exact designated interval or period if alarms occur frequently Select FTP error for Save trigger on the SD memory card tab when using the FTP periodic transmission function Note When FTP error is selected for Save trigger on the SD memory card tab images ...

Page 197: ...our minute second Serial number starting from 00 s during summer time Transmission interval Select the interval for the FTP periodic image transmission from the following 1s 2s 3s 4s 5s 6s 10s 15s 20s 30s 1min 2min 3min 4min 5min 6min 10min 15min 20min 30min 1h 1 5h 2h 3h 4h 6h 12h 24h Default 1s Image capture size Select the capture size of images to be transmitted from the following SW598 SW598 ...

Page 198: ...nsmission 17 7 1 How to set the schedules 1 Check the check box of the desired day of the week of FTP image transmission schedule The selected day of the week will be validated for the schedule 2 To designate time select the desired hour and minute from the pull down menu When not designating time check the checkbox of 24h 198 Operating Instructions 17 Configuring the network settings Network ...

Page 199: ...eting the settings The result will be displayed at the bottom of the window 17 7 2 How to delete the set schedule 1 Uncheck the check box of the set day of the week Operating Instructions 199 17 Configuring the network settings Network ...

Page 200: ...2 Click the Set button after completing the settings The schedule of the selected day of the week is deleted 200 Operating Instructions 17 Configuring the network settings Network ...

Page 201: ...in the specified schedule Audio detection permission Audio detection will be active only in the specified schedule Access permission Access to the camera will be allowed only in the specified schedule H 264 recording SD recording will be performed only in the specified schedule Position refresh Camera position will be refreshed only in the specified schedule The Schedule page has only the Schedule...

Page 202: ... action will be taken for the respective schedule Alarm permission Alarm input terminal alarm will be received during the period of the schedule VMD permission The video motion detection VMD function will be active during the period of the schedule 202 Operating Instructions 18 Configure the settings relating to the schedules Schedule ...

Page 203: ...er auth tab of User mng page page 157 and Off for Host auth on the Host auth page page 158 to validate Access permission When selecting H 264 recording select H 264 1 or H 264 2 for Recording format on the SD memory card tab and select Schedule for Save trigger page 60 2 Select days of a week by checking the respective checkboxes 3 From the pull down menu select the start time and the end time of ...

Page 204: ... be overwritten The system logs will be displayed in group of 100 logs each When using the SD memory card the logs will be saved even when the power of the camera is turned off When not using the SD memory card the logs will be deleted when the power of the camera is turned off Next 100 When clicking Next 100 the next 100 system logs will be displayed Previous 100 When clicking Previous 100 the pr...

Page 205: ...e displayed 1 Contact the dealer and download the latest firmware onto a PC IMPORTANT A blank space cannot be used for the name of the directory where the downloaded firmware to be saved 2 Click the Browse button and designate the downloaded firmware 3 Click the radio button respective to the desired option to determine whether or not to initialize the settings after completing the firmware upgrad...

Page 206: ... it completes The following network settings will not be reset when upgrading the firmware after selecting Reset the settings to the default after completing the upgrade Except the network settings Primary server address and secondary server address DNS settings for IPv4 primary DNS server address and secondary DNS server address settings for IPv6 On Off for DHCP IP address subnet mask default gat...

Page 207: ...ity support info html for further information about the contents of the displayed statuses relating to the Viewnetcam com service the UPnP function or the self check 19 4 Reset the settings Reboot the camera Default reset Click the Default reset tab of the Maintenance page page 48 page 50 The settings and the HTML data of the camera can be initialized and reboot of the camera can be performed on t...

Page 208: ...d in E mail notification Destination E mail address and Panasonic alarm protocol notification Destination server address in the Notification tab on the Alarm page when an error occurs such as having no SD memory card inserted after rebooting or inserting a locked SD memory card page 150 page 152 SW598 SW598 SW397 To initialize the network settings page 167 turn off the power of the camera then tur...

Page 209: ...number of users that can concurrently access the unit may be reduced Number of users that can concurrently access the unit Increase Decrease H 264 connections about 10 people Transmission priority in H 264 1 or H 264 2 on the JPEG H 264 tab Constant bit rate Best effort Frame rate Frame rate Max bit rate per client in H 264 1 or H 264 2 on the JPEG H 264 tab 64kbps 14336kbps 1536kbps Bandwidth con...

Page 210: ...t displayed double click the CDLauncher exe file on the CD ROM A C D E B Using the supplied CD ROM the following actions can be performed The Panasonic IP Setting Software can be installed on the PC page 211 Settings related to the camera s network can be set from the Panasonic IP Setting Software page 213 The manuals can be installed on the PC page 212 You can also view the manuals without instal...

Page 211: ...e Panasonic IP setting shortcut icon when the Panasonic IP Setting Software is installed Specify which folder on the PC to install the Panasonic IP Setting Software to Click the Install button to start the installation Note To uninstall the Panasonic IP Setting Software delete the shortcut icon from where you specified it to be installed the default is on the desktop during installation and the Ea...

Page 212: ...nual folder from the folder the default is C Panasonic you specified during installation 21 4 Installing the Viewer software The Viewer software Network Camera View 4S must be installed on the PC in order to display camera images On the CD launcher window click the Install button next to Viewer Software and follow the instructions displayed on the window to install the software A message is displa...

Page 213: ... after turning on the power of the camera When the effective period is set to 20min in the Easy IP Setup accommodate period However settings can be changed after 20 minutes for cameras in the initial set mode 1 To start the Panasonic IP Setting Software click the Run button next to IP Setting Software from the CD launcher menu window or double click on the shortcut icon created after installing th...

Page 214: ...ware from the CD launcher window to install the software Changing Network Settings When changing settings related to the network settings such as connection mode IP address and subnet mask click the Network Settings button in IP Setting Software screen The Network Settings screen is displayed Enter each item and then click the Save button Note By unchecking the Wait for camera restarting checkbox ...

Page 215: ... When using a firewall including software allow access to all UDP ports Operating Instructions 215 21 Using the CD ROM ...

Page 216: ...r The IP address of the server may be incorrect Check if the IP address of the server is configured correctly The SMTP server may be down Ask the network administrator Internal error Undefined error An error occurred in the E mail function Check if the E mail settings are configured correctly Error indications relating to FTP Category Indication Description FTP server error Failed to resolve the F...

Page 217: ...ating to the Viewnetcam com function occurred Check if the Viewnetcam com settings are configured correctly Error indications relating to Dynamic DNS Update Category Indication Description DDNS server error Failed to resolve the DDNS server address from DNS The designated IP address of the DNS may be incorrect Check if the DNS settings are configured correctly The DNS server may be down Ask the ne...

Page 218: ...f signed certificate is complete Self signed Certificate Deleted Deletion of the self signed certificate is complete Certificate Signing Request Generated Generation of the CSR Certificate Signing Request is complete CA Certificate Installed Installation of the server certificate is complete CA Certificate Deleted Deletion of the server certificate is complete Previous CRT key Applied Previous CRT...

Page 219: ...ion may be incorrect Check if the IP address of the destination of notification is configured correctly The destination of notification may be down Ask the network administrator Cannot resolve notification addresses from DNS The DNS server settings may be incorrect Check if the DNS settings are configured correctly The DNS server may be down Ask the network administrator Operating Instructions 219...

Page 220: ...address of the camera If there is reply from the camera the connection is normal If there is no reply check the connection with the following methods using a computer connected to the same network as the camera If the firewall settings on the PC are enabled temporarily disable them before performing settings on the camera Start the Panasonic IP Setting Software confirm the camera s IP address and ...

Page 221: ...in the Don t Use Proxy For These Addresses box When the camera and the PC are connected in the different subnet Is the IP address of the default gateway set for the camera correct Is the name currently used to access the camera different from the name registered for the Viewnetcam com service Access the camera again with the registered name 192 Did you access http while using the HTTPS function To...

Page 222: ...cam com service Is the global address of camera or router notified to the Viewnetcam com service server Log into the My Account page of Viewnetcam com website http www viewnetcam com to check the information of the registered camera If the global address is not displayed for the IP address access the camera and register the user information for the Viewnetcam com service on the DDNS tab on the Net...

Page 223: ...ess http while using the HTTPS function To use the HTTPS function access https It is also necessary to enter the port number 182 Cannot access the camera from a mobile terminal Is the URL correct Or is cam missing at the end of the URL Check if the URL is entered correctly When accessing the camera from a mobile terminal it is necessary to enter cam at the end of the URL that is used for the camer...

Page 224: ...rnet Explorer Refer to the following web page for precautions and verification information to be noted for each version of Internet Explorer http security panasonic com pss security support The Install the viewer software message is displayed on the blue screen and live images are not displayed Does the PC have the viewer software installed Install the viewer software from the provided CD ROM with...

Page 225: ...r The Internet Options window will be displayed 2 When using Internet Explorer 10 0 Click the Settings button in the Browsing history section on the General tab and then select Every time I visit the webpage for Check for newer versions of stored pages in the Temporary Internet Files tab on the Website Data Settings window When using Internet Explorer 7 0 Internet Explorer 8 0 or Internet Explorer...

Page 226: ...on of Brightness 9 Images are displayed washed out Is the brightness setting set at an appropriate level Click the Normal button of Brightness 9 Flicker appears on the screen When flicker occurs frequently select Indoor scene for Light control mode 104 The camera does not move onto the preset position exactly When the camera position is moved from the preset position after turning on the power of ...

Page 227: ...memory card Cannot transmit audio to the camera Are the microphone and the speaker connected correctly and firmly Confirm that they are connected correctly and firmly Installation Guide Is the viewer software installed on the PC Confirm that the viewer software Network Camera View 4S is installed 3 Audio is not output from other products such as a network disk recorder or PC software package Some ...

Page 228: ...f Internet Explorer The Internet Options window will be displayed 2 Click the Delete Files button in the Temporary Internet Files section on the General tab The firewall function of the anti virus software may be filtering the port of the camera Exclude the port number of the camera from the list of the port numbers to be filtered by the anti virus software No indicator lights Is Off selected for ...

Page 229: ...er to the latest version If updating the driver does not solve the problem adjust the hardware acceleration as follows The following are descriptions for when Windows XP is installed on the PC in use 1 Right click on the desktop and select Properties from the displayed pop up menu 2 Select Settings from Display Properties and then click the Advanced button 3 Click the Troubleshoot tab and disable ...

Page 230: ...n to communicate ԙ Symptom Cause solution Reference pages The following message is displayed on the information bar Pop up blocked To see this pop up or additional options click here Internet Explorer 7 or Internet Explorer 8 Click the information bar and select Always Allow Pop ups from This Site The dialog window saying Allow pop ups from this site will be displayed Click the Yes button The foll...

Page 231: ... be displayed Click the Install button on the displayed Security Warning window An unnecessary status bar or scroll bar is displayed on the pop up window Click Internet Options under Tools of the menu bar of Internet Explorer and then click the Security tab Click Internet in the Select a zone to view or change security settings section Then click the Custom level button to open the Security Settin...

Page 232: ...e failed to transmit to the FTP server by the FTP periodic image transmission function Ex img_13010101230000 jpg Image captured at the alarm occurrence Ex img_1301010123000001 jpg Image saved manually Ex img_1301010123000001 jpg Video saved at the alarm occurrence Approx 2 MB per file Ex 10000001_131224193826_A mp4 Video that was started to be recorded on December 24 2013 19 38 26 Video saved manu...

Page 233: ...Operating Instructions 233 Notes ...

Page 234: ...234 Operating Instructions Notes ...

Page 235: ...Operating Instructions 235 Notes ...

Page 236: ...o Riverfront Plaza Newark NJ 07102 5490 Panasonic Canada Inc 5770 Ambler Drive Mississauga Ontario L4W 2T3 Canada 905 624 5010 www panasonic ca For Europe and other countries http panasonic net Importer s name and address to follow EU rules Panasonic Testing Centre Panasonic Marketing Europe GmbH Winsbergring 15 22525 Hamburg Germany Panasonic System Networks Co Ltd 2013 PGQP1367XA C0313 2055 ...

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