78
Client Software-Related problems
Symptom
Possible cause/Possible solution
Reference
page
A client software
WV-ASM970 cannot login to
the WV-ASC970 after 2
nd
time.
Check whether the client network group is same as the
server's one that is configured in Admin Console's CPU
screen.
WV-ASC970
Admin
Console
User's Guide
Redundant-Related problems
Symptom
Possible cause/Possible solution
Reference
page
The Active WV-ASC970
reboots frequently.
Check whether the RS232C port for the redundant commu-
nication conflicts the use of RS232C alarm. They cannot
share the same RS232C port.
P. 31
WV-ASM970 Admin Console Configuration-Related problems
Symptom
Possible cause/Possible solution
Reference
page
The WV-ASC970 does not
work as expected when the
system administrator
updates the Admin data-
base.
Check whether the updated items belong to the global
database. If yes, put the global database and reboot the
WV-ASC970.
WV-ASC970
Admin
Console
User's Guide
DVR Disk Configuration Menu-Related problems
Symptom
Possible cause/Possible solution
Reference
page
The WV-CU950 or
WV-ASM970 cannot exit
from the DVR Disk
Configuration menu once
entered. Because the DVR
forces a network user to
logout and the exit opera-
tion is ignored.
Exit by the front panel operation of the DVR.
–
Event Operation – Related problems
Symptom
Possible cause/Possible solution
Reference
page
The event operation does
not work as Admin Console
setting.
Click the RESET button on Reset tab of Admin Console's
CPU Units menu to reboot the Server PC.
–