Panasonic WH-SDC09C3E8 Service Manual Download Page 1 | Manualshive

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© Panasonic HA Air-Conditioning (M) Sdn. Bhd. 2010.
Unauthorized copying and distribution is a violation of law.

Order No. PHAAM1010086C2

Indoor Unit

Outdoor Unit

WH-SDC09C3E8
WH-SDC12C9E8
WH-SDC14C9E8
WH-SDC16C9E8

WH-UD09CE8
WH-UD12CE8
WH-UD14CE8
WH-UD16CE8

PRECAUTION OF LOW TEMPERATURE

In order to avoid frostbite, be assured of no refrigerant leakage during the installation or repairing of refrigerant circuit.

WARNING

This service information is designed for experienced repair technicians only and is not designed for use by the general public.
It does not contain warnings or cautions to advise non-technical individuals of potential dangers in attempting to service a product.
Products powered by electricity should be serviced or repaired only by experienced professional technicians. Any attempt to
service or repair the product or products dealt with in this service information by anyone else could result in serious injury or death.

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Summary of Contents for WH-SDC09C3E8

Page 1: ...tion or repairing of refrigerant circuit WARNING This service information is designed for experienced repair technicians only and is not designed for use by the general public It does not contain warnings or cautions to advise non technical individuals of potential dangers in attempting to service a product Products powered by electricity should be serviced or repaired only by experienced professi...

Page 2: ...2 12 14Solar Operation Optional 62 12 15External Room Thermostat Control Optional 66 12 16Two Ways Valve Control 67 13 Protection Control 68 13 1 Protection Control for All Operations 68 13 2 Protection Control for Heating Operation 70 13 3 Protection Control for Cooling Operation 70 14 Servicing Mode 71 14 1 Test Run 71 14 2 Proper Pump Down Procedure 71 14 3 How to Adjust Water Flow Rate 71 14 4...

Page 3: ...ctrical circuit capacity is not enough or defect found in electrical work it will cause electrical shock or fire 10 This equipment must be properly earthed Earth line must not be connected to gas pipe water pipe earth of lightning rod and telephone Otherwise it may cause electric shock in case equipment breakdown or insulation breakdown 11 Do not use joint cable for indoor outdoor connection cable...

Page 4: ...or unit air inlet and aluminium fin It may cause injury 5 Select an installation location which is easy for maintenance 6 Pb free solder has a higher melting point than standard solder typically the melting point is 50 F 70 F 30 C 40 C higher Please use a high temperature solder iron In case of the soldering iron with temperature control please set it to 700 20 F 370 10 C Pb free solder will tend ...

Page 5: ...7 16 Dimension Depth mm inch 320 12 19 32 Net Weight kg lbs 109 240 Liquid mm inch 9 52 3 8 Pipe Diameter Gas mm inch 15 88 5 8 Standard Length m ft 7 23 0 Pipe Length Range m ft 3 9 8 40 131 2 I D O D Height Difference m ft 30 98 4 Additional Gas Amount g m oz ft 50 0 5 Refrigeration Charge Less m ft 30 98 4 Type Hermetic Motor Motor Type Brushless 4 poles Compressor Rated Output kW 4 30 Type Pro...

Page 6: ...ht kg lbs 51 113 Liquid mm inch 9 52 3 8 Refrigerant Pipe Diameter Gas mm inch 15 88 5 8 Inlet mm inch 28 1 3 32 Water Pipe Diameter Outlet mm inch 28 1 3 32 Water Drain Hose Inner Diameter mm inch 15 00 19 32 Motor Type Capacitor Run Induction Motor 5 μF No of Speed 3 Pump Input Power W 180 Type Brazed Plate No of Plates 80 Size W x H x L mm 130 93 325 Hot Water Coil Water Flow Rate l min m 3 h C...

Page 7: ... 320 12 19 32 Net Weight kg lbs 109 240 Liquid mm inch 9 52 3 8 Pipe Diameter Gas mm inch 15 88 5 8 Standard Length m ft 7 23 0 Pipe Length Range m ft 3 9 8 40 131 2 I D O D Height Difference m ft 30 98 4 Additional Gas Amount g m oz ft 50 0 5 Refrigeration Charge Less m ft 30 98 4 Type Hermetic Motor Motor Type Brushless 4 poles Compressor Rated Output kW 4 30 Type Propeller Fan Material PP Motor...

Page 8: ...m inch 9 52 3 8 Refrigerant Pipe Diameter Gas mm inch 15 88 5 8 Inlet mm inch 28 1 3 32 Water Pipe Diameter Outlet mm inch 28 1 3 32 Water Drain Hose Inner Diameter mm inch 15 00 19 32 Motor Type Capacitor Run Induction Motor 5 μF No of Speed 3 Pump Input Power W 180 Type Brazed Plate No of Plates 80 Size H x W x L mm 130 93 325 Hot Water Coil Water Flow Rate l min m 3 h Cooling 28 7 1 7 Heating 3...

Page 9: ... 320 12 19 32 Net Weight kg lbs 109 240 Liquid mm inch 9 52 3 8 Pipe Diameter Gas mm inch 15 88 5 8 Standard Length m ft 7 23 0 Pipe Length Range m ft 3 9 8 40 131 2 I D O D Height Difference m ft 30 98 4 Additional Gas Amount g m oz ft 50 0 5 Refrigeration Charge Less m ft 30 98 4 Type Hermetic Motor Motor Type Brushless 4 poles Compressor Rated Output kW 4 30 Type Propeller Fan Material PP Motor...

Page 10: ...mm inch 9 52 3 8 Refrigerant Pipe Diameter Gas mm inch 15 88 5 8 Inlet mm inch 28 1 3 32 Water Pipe Diameter Outlet mm inch 28 1 3 32 Water Drain Hose Inner Diameter mm inch 15 00 19 32 Motor Type Capacitor Run Induction Motor 5 μF No of Speed 3 Pump Input Power W 180 Type Brazed Plate No of Plates 80 Size H x W x L mm 130 93 325 Hot Water Coil Water Flow Rate l min m 3 h Cooling 33 0 2 0 Heating ...

Page 11: ...h 320 12 19 32 Net Weight kg lbs 109 240 Liquid mm inch 9 52 3 8 Pipe Diameter Gas mm inch 15 88 5 8 Standard Length m ft 7 23 0 Pipe Length Range m ft 3 9 8 40 131 2 I D O D Height Difference m ft 30 98 4 Additional Gas Amount g m oz ft 50 0 5 Refrigeration Charge Less m ft 30 98 4 Type Hermetic Motor Motor Type Brushless 4 poles Compressor Rated Output kW 4 30 Type Propeller Fan Material PP Moto...

Page 12: ...mm inch 9 52 3 8 Refrigerant Pipe Diameter Gas mm inch 15 88 5 8 Inlet mm inch 28 1 3 32 Water Pipe Diameter Outlet mm inch 28 1 3 32 Water Drain Hose Inner Diameter mm inch 15 00 19 32 Motor Type Capacitor Run Induction Motor 5 μF No of Speed 3 Pump Input Power W 180 Type Brazed Plate No of Plates 80 Size H x W x L mm 130 93 325 Hot Water Coil Water Flow Rate l min m 3 h Cooling 35 0 2 1 Heating ...

Page 13: ...s leakage protection Prevent compressor reverse cycle Inner protector to protect compressor Serviceability Improvement Breakdown Self Diagnosis function System Status Check Buttons for servicing purpose System Pumpdown Button for servicing purpose Front maintenance design for outdoor unit Operation Condition Indoor Outdoor Water outlet temperature C Ambient temperature C Maximum 20 43 COOLING Mini...

Page 14: ...14 4 Location of Controls and Components 4 1 Indoor Unit 4 1 1 Location of Control ...

Page 15: ...15 ...

Page 16: ...16 ...

Page 17: ...17 4 1 2 Weekly Timer Setting ...

Page 18: ...18 4 1 3 Setting Up the Special Functions ...

Page 19: ...19 4 1 4 Main Components 4 2 Outdoor Unit ...

Page 20: ...20 5 Dimensions 5 1 Indoor Unit ...

Page 21: ...21 5 2 Outdoor Unit ...

Page 22: ... Elevation m Min Piping Length m Max Piping Length m Additional Refrigerant g m UD09CE8 5 8 3 8 7 30 30 3 40 50 UD12CE8 5 8 3 8 7 30 30 3 40 50 UD14CE8 5 8 3 8 7 30 30 3 40 50 UD16CE8 5 8 3 8 7 30 30 3 40 50 If piping length is over common length additional refrigerant should be added as shown in the table ...

Page 23: ...23 ...

Page 24: ...24 7 Block Diagram 7 1 WH UD09CE8 ...

Page 25: ...25 7 2 WH UD12CE8 WH UD14CE8 WH UD16CE8 ...

Page 26: ...26 8 Wiring Connection Diagram 8 1 Indoor Unit 8 1 1 WH SDC09C3E8 ...

Page 27: ...27 8 1 2 WH SDC12C9E8 WH SDC14C9E8 WH SDC16C9E8 ...

Page 28: ...28 8 2 Outdoor Unit ...

Page 29: ...29 9 Electronic Circuit Diagram 9 1 Indoor Unit 9 1 1 WH SDC09C3E8 ...

Page 30: ...30 9 1 2 WH SDC12C9E8 WH SDC14C9E8 WH SDC16C9E8 ...

Page 31: ...31 9 2 Outdoor Unit ...

Page 32: ...32 10 Printed Circuit Board 10 1 Indoor Unit 10 1 1 Main Printed Circuit Board ...

Page 33: ...33 10 1 2 Solar Printed Circuit Board Optional ...

Page 34: ...34 10 2 Outdoor Unit 10 2 1 Main Printed Circuit Board ...

Page 35: ...35 10 2 2 Noise Filter Printed Circuit Board ...

Page 36: ...areful that heat radiation from the condenser is not obstructed Avoid location where ambient temperature is below 20 C Keep the spaces indicated by arrows from wall ceiling fence or other obstacles Do not place any obstacles which may cause a short circuit of the discharged air If outdoor unit installed near sea region with high content of sulphur or oilly location e g machinery oil etc it lifespa...

Page 37: ...s and the length of the said cable must be shorter than 10 meter Fail to do so may lead to abnormal operation to the system 2 Engage the slots on the indoor unit to the hooks of installation plate 1 Ensure the hooks are properly seated on the installation plate by moving it left and right 3 Fix the screws 5 to the holes on the hooks of installation plate 6 as illustrated below 11 3 3 2 Water Pipin...

Page 38: ... SDC14C9E8 UD14CE8 SDC16C9E8 UD16CE8 Rp 1 117 6 N m Do not over tighten over tightening cause water leakage 11 3 3 3 Indoor Unit Refrigerant Pipe Installation 1 Please make flare after inserting flare nut located at joint portion of tube assembly onto the copper pipe In case of using long piping 2 Do not use pipe wrench to open refrigerant piping Flare nut may be broken and cause leakage Use prope...

Page 39: ...ion 60245 IEC 57 or heavier or similarly double insulation sheathed cable note Two way Valve shall be CE marking compliance component Maximum load for the valve is 3VA 5 Three Way Valve shall be spring and electronic type Valve s cable shall be 3 x min 0 5 mm2 of type designation 60245 IEC 57 or heavier or similarly double insulation sheathed cable note Shall be CE marking compliance component It ...

Page 40: ...le shall be 2 x min 0 5 mm2 of double insulation PVC sheathed or rubber sheathed cable Strongly recommended install with maximum length of 10 meter only Terminal screw Tightening torque N cm kgf cm M4 157 196 16 20 M5 196 245 20 25 ...

Page 41: ...75kW for SDC12C9E8 UD12CE8 SDC14C9E8 UD14CE8 SDC16C9E8 UD16CE8 at the interface point between the user s supply and the public system It is the responsibility of the installer or user of the equipment to ensure by the consultation with the distribution network operator if necessary that the equipment is connected only to a supply with short circuit power Ssc greater than or equal to 575kW The equi...

Page 42: ...52mm 3 8 42 N m Do not over tighten over tightening cause gas leakage Connecting the Piping to Outdoor Unit Decide piping length and then cut by using pipe cutter Remove burrs from cut edge Make flare after inserting the flare nut locate at valve onto the copper pipe Align center of piping to valves and then tighten with torque wrench to the specified torque as stated in the table Local pipes can ...

Page 43: ... Then evacuate the air approximately ten minutes 4 Close the Low side valve of the charging set and turn off the vacuum pump Make sure that the needle in the gauge does not move after approximately five minutes Note BE SURE TO FOLLOW THIS PROCEDURE IN ORDER TO AVOID REFRIGERANT GAS LEAKAGE 5 Disconnect the charging hose from the vacuum pump and from the service port of the 3 way valve 6 Tighten th...

Page 44: ...tective bushing provided in accessories to protect cables from sharp edges 5 Once all wiring work has been completed tie the cables and cord together with the binding strap so that they do not touch other parts such as the compressor and bare copper pipes 6 Install back the control board cover 11 4 4 1 Wire Stripping and Connecting Requirement Same as indoor requirement For details please refer th...

Page 45: ...ng piping is in the room where dew may form please increase the insulation by using POLY E FOAM with thickness 6 mm or above 11 4 6 Disposal of Outdoor Unit Drain Water If a drain elbow is used the unit should be placed on a stand which is taller than 50 mm If the unit is used in an area where temperature falls below 0 C for 2 or 3 days in succession it is recommended not to use a drain elbow for ...

Page 46: ... base value for temperature shifting processes These shifting processes are depending on the Air to Water Heatpump settings and the operation environment The final shifted value will be used as internal water setting temperature and it is updated continuously whenever the electrical power is supplied to the unit 12 1 2 Heating Operation 12 1 2 1 Thermostat control Compressor is OFF when Water Outl...

Page 47: ...itch and fix to room side 2 Heatpump operate follow normal cooling operation 3 Backup heater DOES NOT operate during cool mode 4 Solar 3 way valve operates follow solar operation specification 5 2 ways valve control o 2 ways valve is closed Cool Mode Operation Time Chart ...

Page 48: ...er Outlet set temperature is set to Maximum 55 C at tank mode i Case 1 THERMO OFF TEMP 1 THERMO OFF TEMP Water set temperature 2 C 2 Tank temperature THERMO OFF TEMP for continuous 3 minutes heatpump OFF and water pump OFF THERMO ON TEMP 1 THERMO ON TEMP Water set temperature 3 C 2 When detect tank temperature THERMO ON TEMP water pump ON for 3 minute then heatpump ON Pump ON when Tank temperature...

Page 49: ...pump ON back when water outlet temperature Tank temp when heatpump thermo off 3 C 3 Heatpump only ON back after water outlet temperature Heatpump THERMO ON TEMP water pump ON for 3 minutes Booster heater control 1 Booster heater turn On and OFF follow normal operation 2 Booster heater turn ON condition o During startup time initialization Booster heater turn ON after DELAY TIMER o When tank temper...

Page 50: ...50 Solar Priority is Set Solar Priority is Not Set ...

Page 51: ... heating operation Under solar priority set condition Always detect the tank temperature after heating heat up interval Switch only to tank heat up interval and start counting tank heat up timer when tank temperature THERMO ON TEMP AND solar 3WV OFF Under solar priority not set condition Always detect the tank temperature after heating heat up interval Switch only to tank heat up interval and star...

Page 52: ...MO ON TEMP 1 THERMO ON TEMP Heatpump tank target temperature 3 C 2 After Heating heat up interval always detect tank temperature Switch to next tank heat up interval when tank temperature THERMO ON TEMP and solar 3 way valve OFF 3 Backup heater control a During heating heat up interval o Follow normal backup heater control operation b During tank heat up interval o Backup heater OFF during this in...

Page 53: ...53 Heat Tank Heating No Priority Solar Priority Set ...

Page 54: ...54 Heat Tank Heating No Priority Solar Priority Not Set ...

Page 55: ...nit Where by the internal water setting temperature is determined automatically depending on the outdoor temperature The colder outdoor temperatures will result in warmer water and vice versa The user has the possibility to shift up or down the target water temperature by control panel setting Change in setting water outlet temperature is updated every 30 minutes ...

Page 56: ...lve control o 3 ways valve switch and fix to room side 2 Heatpump operate follow normal heating operation 3 Backup heater operate follow normal operation 4 Solar 3 way valve operates follow solar operation specification 5 2 ways valve control o 2 ways valve opens ...

Page 57: ...ET Switch pressed for less than 5secs immediately enter water temperature shift setting mode Once enter this setting mode SETTING display is ON This setting mode is used to easily shift the target water outlet temperature 12 1 10 Outdoor Fan Motor Operation Outdoor fan motor is adjusted according to operation condition It starts when compressor starts operation and it stops 30 seconds after compre...

Page 58: ...ump will remain ON when compressor OFF due to thermostat OFF 12 3 Pump Down Operation Purpose Ensure the pump down operation when relocating or disposing of the unit The pump down operation will extract all refrigerant from the piping into the outdoor unit 1 Make sure the OFF ON control panel LED is OFF no operation 2 Press the Pump Down button to start the pump down operation 3 No low pressure pr...

Page 59: ...tem will start checking flow switch status ON OFF 2 If the flow switch ON for 10 seconds the system will check on the water inlet temperature for 10 seconds If the water inlet temperature not exceeds 80 C the water pump shall be continuously running with normal mode If the water inlet temperature exceeds 80 C for continuously 10 seconds the water pump will be OFF immediately 3 After water pump OFF...

Page 60: ...go into force mode automatic Heater need to operate during deice operation o Heater Stop Condition a When outdoor set temperature outdoor set temperature 2 C for continuous 15 secs OR b When water out temp water set temperature 2 C for continuous 15 secs OR c Heater switch is Off OR d Heatpump thermo off or OFF condition 2 Force Heater Mode o Heater On condition a After water pump operate 9 mins b...

Page 61: ...nterval DELAY TIMER can be set by control panel 12 11 Three Way Valve Control Purpose 3 ways valve is used to change flow direction of hot water from heatpump between heating side and tank side Control contents 1 3 ways valve switch Off o During 3 ways valve switch Off time the hot water will provide heat capacity to heating side 2 3 ways valve switch On o During 3 ways valve switch On time the ho...

Page 62: ...When tank connection is NOT set at SETTING mode solar operation is disabled When Pump A from solar pump station is detected On through connection Y3 and Y4 then the Solar pump 3 Way Valve is requested ON refer to figure below 12 14 2 Solar Operation Control When solar priority is SET 1 Operation condition o Solar pump operates if all of the following conditions are fulfilled i Power On regardless ...

Page 63: ...PROM 1 70 C iv Heatpump thermo OFF in tank mode OR Heatpump operate to room side during operation ON and tank mode selected 2 Stop condition o Solar pump stops operating when i No power supply to unit OR ii There is NO operation request from solar pump station OR iii Tank hot water temp is above solar off upper limit temp EEPROM 2 77 C iv Heatpump thermo ON and operate to tank side during operatio...

Page 64: ...64 Solar Priority Not Set Heat Tank Mode Heating Priority Set ...

Page 65: ...65 Tank Mode Solar Priority Set Solar Priority Not Set ...

Page 66: ...l Temp Short Circuit ON Open Circuit OFF Siemen REV200 thermostat must fix to default mode or heat mode selection Wire Connection and thermo characteristic of Siemen RAA20 Setting L Y1 H Heat Thermo L Y2 C Cool Thermo Set Temp Actual Temp Open Circuit OFF Short Circuit ON Set Temp Actual Temp Short Circuit ON Open Circuit OFF Control Content External room thermostat control activate only when romo...

Page 67: ...ing panel Control contents 1 When indoor running in heat mode OPEN the 2 ways valve 2 When indoor running in cool mode CLOSE the 2 ways valve 3 Stop condition a During stop mode fix 2 ways valve in close condition During pump down mode fix 2 ways valve in close condition During force mode open 2 ways valve Recommended Parts SFA 21 18 Siemens ...

Page 68: ...l 1 When the IPM temperature rises to 95 C compressor will stop immediately 2 Compressor will restart delay 3 minutes when the IPM temperature decreases to 90 C If this condition repeats continuously 3 times within 30 minutes system will stop operation and OFF ON control panel LED will blink F22 error occurs B DC Peak Current Control 1 When the current to IPM exceeds set value of 40 1 5 0 A UD09CE...

Page 69: ... compressor on for 5 minutes Detection conditions When abnormal high voltage detection 5V or when open circuit detection 0V for 5 seconds continuously After detection When abnormality is detected continue 5 seconds unit stop operation OFF ON control panel LED will blink H64 error occurs 13 1 9 Outside Temperature Current Control 13 1 10 Crank Case Heater Control Purpose For compressor protection d...

Page 70: ...Outdoor Air Temperature Control The Compressor operating frequency is regulated in accordance to the outdoor air temperature as shown in the diagram below This control will begin 1 minute after the compressor starts Compressor frequency will adjust base on outdoor air temperature 13 3 2 Freeze Prevention Control 1 1 When indoor heat exchanger temperature is lower than 0 C continuously for 10 secon...

Page 71: ...Liquid Side 4 After 3 minutes fully close 3 way valve Gas Side 5 Press the OFF ON switch on control panel to stop PUMP DOWN mode 6 Remove the refrigerant piping 14 3 How to Adjust Water Flow Rate Before adjust the water flow rate make sure that the total water volume in the installation is 30 litres minimum UD09CE and 50 litres minimum UD12CE UD14CE UD16CE The water flow rate can be adjusted with ...

Page 72: ...checking finish o In case the water keeps drained out from the unit switch off the system and then contact your local authorized dealer 3 Indoor unit control board area Thorough visual inspection of the control board and look for defects i e loose connection melting of wire insulator and etc 4 RCCB Ensure the RCCB set to ON condition before check RCCB Turn on the power supply to the indoor unit Th...

Page 73: ...r of step a b 7 External water filter field supply Clean the external water filter in regularly basic o External water filter is located inside the tube connector which is before water inlet connector of indoor unit indicated with WATER IN Refer to figure below o Use spanner to detach the tube connector nut o Take out the filter carefully so that not deforms it shape o Use tap water only to wash t...

Page 74: ...no electrical problems before inspecting the refrigeration cycle Such problems include insufficient insulation problem with the power source malfunction of a compressor and a fan The normal pressure of the refrigeration cycle depends on various conditions the standard values for them are shown in the table on the right ...

Page 75: ...ressure Electric current during operation Low Pressure High Pressure Electric current during operation Water leakage or insufficient water flow rate in the system Excessive amount of refrigerant Inefficient compression Insufficient refrigerant gas leakage Outdoor heat exchange deficiency Clogged expansion valve or Strainer Carry out the measurements of pressure electric current and temperature fif...

Page 76: ...IC memory To check the error code 1 When an abnormality occurs system will stop operation and OFF ON control panel LED will blink 2 Error code of the abnormality will display on the control panel timer display LCD 3 To determine the abnormality description the error code table needs to be referred To display past last error code 1 Turn ON power supply 2 Press and hold the CHECK button for more tha...

Page 77: ...gh pressure sensor Water pump or water leakage Clogged expansion valve or strainer Excess refrigerant Outdoor PCB H99 Indoor heat exchanger freeze prevention Indoor heat exchanger Refrigerant shortage F12 Pressure switch activate 4 times occurrence within 20 minutes Pressure switch F14 Outdoor compressor abnormal revolution 4 times occurrence within 20 minutes Outdoor compressor F15 Outdoor fan mo...

Page 78: ...cted F43 Outdoor defrost sensor abnormality Continue for 5 sec Outdoor defrost sensor defective or disconnected F45 Indoor water outlet temperature sensor abnormality Continue for 5 sec Water outlet temperature sensor defective or disconnected F46 Outdoor Current Transformer open circuit Insufficient refrigerant Outdoor PCB Compressor low F95 Cooling high pressure overload protection Outdoor high ...

Page 79: ...ration of cooling and heating the capability rank of indoor checked by the outdoor is used to determine connection capability rank abnormality Malfunction Caused 1 Wrong model interconnected 2 Wrong indoor unit or outdoor unit PCB main used 3 Faulty indoor unit or outdoor unit PCB main Abnormality Judgment Continue for 90 seconds ...

Page 80: ...During startup and operation of cooling and heating the temperatures detected by the compressor tank temperature sensor are used to determine sensor error Malfunction Caused 1 Faulty connector connection 2 Faulty sensor 3 Faulty outdoor unit PCB main Abnormality Judgment Continue for 5 seconds ...

Page 81: ... During startup and operation of cooling and heating the temperatures detected by the indoor refrigerant liquid temperature sensor are used to determine sensor error Malfunction Caused 1 Faulty connector connection 2 Faulty sensor 3 Faulty indoor unit PCB main Abnormality Judgment Continue for 5 seconds ...

Page 82: ...ove 26 C is detected by the outdoor pipe temperature sensor Malfunction Caused 1 Dust accumulation on the outdoor unit heat exchanger 2 Air short circuit at outdoor unit 3 2 way valve partially closed 4 Faulty outdoor unit fan motor 5 Refrigerant shortage refrigerant leakage 6 Clogged expansion valve or strainer 7 Faulty outdoor pipe temperature sensor 8 Faulty outdoor unit main PCB main ...

Page 83: ...etected by the indoor water flow switch is used to determine water flow error Malfunction Caused 1 Faulty water pump 2 Water leak in system 3 Faulty connector connection 4 Faulty water flow switch 5 Faulty indoor unit PCB main Abnormality Judgment Continue for 10 seconds but no judgment for 9 minutes after compressor startup restart ...

Page 84: ...n Conditions During operation of cooling and heating when the outdoor high pressure sensor output signal is 0Vdc or 5Vdc Malfunction Caused 1 Faulty connector connection 2 Faulty sensor 3 Faulty outdoor unit PCB main Abnormality Judgment Continue 4 times in 20 minutes ...

Page 85: ...ndoor backup heater when no power supplies to indoor backup heater or OLP open circuit Malfunction Caused 1 Faulty power supply connector connection 2 Faulty connector connection 3 Faulty indoor backup heater overload protector OLP 4 Faulty indoor unit PCB main Abnormality Judgment Continue for 60 seconds ...

Page 86: ...onditions When tank connection is set to ON the temperatures detected by the tank temperature sensor are used to determine sensor error Malfunction Caused 1 Faulty connector connection 2 Faulty sensor 3 Faulty indoor unit PCB main Abnormality Judgment Continue for 5 seconds ...

Page 87: ...ation Abnormality H76 Malfunction Decision Conditions During standby and operation of cooling and heating indoor control panel error occur Malfunction Caused 1 Faulty connector connection 2 Faulty control panel 3 Faulty indoor unit PCB main ...

Page 88: ...s normal Malfunction Caused 1 Faulty outdoor unit PCB main 2 Faulty indoor unit PCB main 3 Indoor outdoor signal transmission error due to wrong wiring 4 Indoor outdoor signal transmission error due to breaking of wire in the connection wires between the indoor and outdoor units 5 Indoor outdoor signal transmission error due to disturbed power supply waveform Abnormality Judgment Continue for 1 mi...

Page 89: ...on Conditions During operation of tank booster heater and tank booster heater OLP open circuit Malfunction Caused 1 Faulty connector connection 2 Faulty tank booster heater overload protector OLP 3 Faulty indoor unit PCB main Abnormality Judgment Continue for 60 seconds ...

Page 90: ...tween Indoor and Outdoor H95 Malfunction Decision Conditions The supply power is detected for its requirement by the indoor outdoor transmission Malfunction Caused 1 Insufficient power supply 2 Faulty outdoor unit PCB noise filter main ...

Page 91: ...ssure 4 0MPa and above is detected by outdoor high pressure sensor Malfunction Caused 1 Faulty water pump 2 Insufficient water flow rate in system 3 Water leak in system 4 2 3 way closed 5 Clogged expansion valve or strainer 6 Excessive refrigerant 7 Faulty outdoor high pressure sensor 8 Faulty outdoor unit PCB main ...

Page 92: ...door refrigerant liquid temperature 0 C Malfunction Caused 1 Faulty water pump 2 Insufficient water flow rate in system 3 Water leak in system 4 2 way valve partially closed 5 Clogged expansion valve or strainer 6 Refrigerant shortage refrigerant leakage 7 Faulty indoor refrigerant liquid temperature sensor 8 Faulty indoor unit PCB main ...

Page 93: ...lfunction Caused 1 Dust accumulation on the outdoor unit heat exchanger 2 Air short circuit at outdoor unit 3 Faulty water pump 4 Insufficient water flow rate in system 5 Water leak in system 6 2 3 way valve closed 7 Clogged expansion valve or strainer 8 Excessive refrigerant 9 Faulty outdoor high pressure sensor and switch 10 Faulty outdoor unit PCB Abnormality Judgment Continue 4 times in 20 min...

Page 94: ...compressor rotation failure is detected by checking the compressor running condition through the position detection circuit Malfunction Caused 1 Compressor terminal disconnect 2 Faulty outdoor unit PCB main 3 Faulty compressor Abnormality Judgment Continue 4 times in 20 minutes ...

Page 95: ... fan motor feedback of rotation 2550rpm or 50rpm Malfunction Caused 1 Operation stop due to short circuit inside the fan motor winding 2 Operation stop due to breaking of wire inside the fan motor 3 Operation stop due to breaking of fan motor lead wires 4 Operation stop due to fan motor Hall IC malfunction 5 Operation error due to faulty outdoor unit PCB Abnormality Judgment Continue 2 times in 30...

Page 96: ...itions During operation of cooling and heating when outdoor current above 10 6A is detected by the current transformer CT in the outdoor unit PCB Malfunction Caused 1 Excessive refrigerant 2 Faulty outdoor unit PCB main Abnormality Judgment Continue 3 times in 20 minutes ...

Page 97: ...ve 112 C is detected by the compressor tank temperature sensor Malfunction Caused 1 Faulty compressor tank temperature sensor 2 2 3 way valve closed 3 Refrigerant shortage refrigerant leakage 4 Clogged expansion valve or strainer 5 Faulty outdoor unit PCB main 6 Faulty compressor Abnormality Judgment Continue 4 times in 30 minutes ...

Page 98: ...onditions During operation of cooling and heating when temperature 95 C is detected by the outdoor IPM temperature sensor Malfunction Caused 1 Faulty outdoor unit fan motor 2 Faulty outdoor unit PCB main Abnormality Judgment Continue 3 times in 30 minutes ...

Page 99: ...of cooling and heating when outdoor DC current is above 40 1 5 0A for UD07 09CE OR 44 7 5 0A for UD12 16CE is detected by the IPM DC Peak sensing circuitry in the outdoor unit PCB main Malfunction Caused 1 Faulty outdoor unit PCB main 2 Faulty compressor Abnormality Judgment Continue for 7 times ...

Page 100: ...let temperature indoor refrigerant liquid temperature 5 C 4 During operation of heating indoor refrigerant liquid temperature water inlet temperature 5 C Malfunction Caused 1 Faulty water inlet or indoor refrigerant liquid temperature sensors 2 2 3 way valve closed 3 Refrigerant shortage refrigerant leakage 4 Clogged expansion valve or strainer 5 Faulty outdoor unit PCB main 6 Poor compression of ...

Page 101: ... temperature of thermostat ON indoor unit 0 C 2 During cooling operation when the indoor pipe temperature of thermostat ON indoor unit 45 C Malfunction Caused 1 Faulty sensor 2 Faulty connector connection 3 Faulty outdoor unit PCB noise filter main 4 Faulty four way valve Abnormality Judgment Continue 4 times in 30 minutes ...

Page 102: ...l F27 Malfunction Decision Conditions During compressor stop and outdoor high pressure switch is remain opened Malfunction Caused 1 Faulty connector connection 2 Faulty switch 3 Faulty outdoor unit PCB main Abnormality Judgment Continue for 1 minute ...

Page 103: ... During startup and operation of cooling and heating the temperatures detected by the outdoor air temperature sensor are used to determine sensor error Malfunction Caused 1 Faulty connector connection 2 Faulty sensor 3 Faulty outdoor unit PCB main Abnormality Judgment Continue for 5 seconds ...

Page 104: ...s During startup and operation of cooling and heating the temperatures detected by the indoor water inlet temperature sensor are used to determine sensor error Malfunction Caused 1 Faulty connector connection 2 Faulty sensor 3 Faulty indoor unit PCB main Abnormality Judgment Continue for 5 seconds ...

Page 105: ... During startup and operation of cooling and heating the temperatures detected by the outdoor discharge pipe temperature sensor are used to determine sensor error Malfunction Caused 1 Faulty connector connection 2 Faulty sensor 3 Faulty outdoor unit PCB main Abnormality Judgment Continue for 5 seconds ...

Page 106: ...ng operation of cooling and heating when the PFC protection circuitry in the outdoor unit PCB main senses abnormal high DC voltage level Malfunction Caused 1 Power supply surge 2 Compressor windings not uniform 3 Faulty outdoor unit PCB main Abnormality Judgment Continue 4 times in 10 minutes ...

Page 107: ... During startup and operation of cooling and heating the temperatures detected by the outdoor pipe temperature sensor are used to determine sensor error Malfunction Caused 1 Faulty connector connection 2 Faulty sensor 3 Faulty outdoor unit PCB main Abnormality Judgment Continue for 5 seconds ...

Page 108: ... During startup and operation of cooling and heating the temperatures detected by the outdoor defrost temperature sensor are used to determine sensor error Malfunction Caused 1 Faulty connector connection 2 Faulty sensor 3 Faulty outdoor unit PCB main Abnormality Judgment Continue for 5 seconds ...

Page 109: ... During startup and operation of cooling and heating the temperatures detected by the indoor water outlet temperature sensor are used to determine sensor errors Malfunction Caused 1 Faulty connector connection 2 Faulty sensor 3 Faulty indoor unit PCB main Abnormality Judgment Continue for 5 seconds ...

Page 110: ...r CT open circuit is detected by checking the compressor running frequency rated frequency and CT detected input current 0 65A for continuously 20 seconds Malfunction Caused 1 CT defective 2 Faulty outdoor unit PCB main 3 Compressor defective low compression Abnormality Judgment Continue 3 times in 20 minutes ...

Page 111: ... above is detected by outdoor high pressure sensor Malfunction Caused 1 Dust accumulation in the outdoor unit heat exchanger 2 Air short circuit at outdoor unit 3 2 way valve closed 4 Faulty outdoor unit fan motor 5 Clogged expansion valve or strainer 6 Excessive refrigerant 7 Faulty outdoor high pressure sensor 8 Faulty outdoor unit PCB main ...

Page 112: ...w for take out front plate Before removing the front plate of indoor unit always switch off all power supply i e indoor unit power supply heater power supply and boiler tank power supply 1 Remove the 2 mounting screws which located at bottom of the front plate and 1 mounting screw at the front of the plate 2 Gently pull the lower section of the front plate towards you to remove the front plate fro...

Page 113: ...113 17 3 To Remove Pressure Gauge 17 4 To Remove Control Panel ...

Page 114: ...114 17 5 To Remove RCCB 17 6 To Remove Transformer and Electronic Controller Board ...

Page 115: ...115 17 7 To Remove Pressure Relief Valve Flow Switch Water Pump and Bottle Complete When reinstall the water pipe use grease or water at the joining ...

Page 116: ...116 When reinstall the water pipe use grease or water at the joining When reinstall the water pipe use grease or water at the joining ...

Page 117: ...acteristics 18 1 1 WH SDC09C3E8 WH UD09CE8 Heating Characteristics at Different Outdoor Air Temperature Condition Outdoor air temperature 7 C DBT 6 C WBT Indoor water inlet temperature 30 C Indoor water outlet temperature 35 C Piping length 7m ...

Page 118: ...118 Cooling Characteristics at Different Outdoor Air Temperature Condition Outdoor air temperature 35 C DBT C WBT Indoor water inlet temperature 12 C Indoor water outlet temperature 7 C Piping length 7m ...

Page 119: ...119 Heating Characteristics at Different Piping Length Condition Outdoor air temperature 7 C DBT 6 C WBT Indoor water inlet temperature 30 C Indoor water outlet temperature 35 C Piping length 7m ...

Page 120: ...120 Cooling Characteristics at Different Piping Length Condition Outdoor air temperature 35 C DBT C WBT Indoor water inlet temperature 12 C Indoor water outlet temperature 7 C Piping length 7m ...

Page 121: ...12C9E8 WH UD12CE8 Heating Characteristics at Different Outdoor Air Temperature Condition Outdoor air temperature 7 C DBT 6 C WBT Indoor water inlet temperature 30 C Indoor water outlet temperature 35 C Piping length 7m ...

Page 122: ...122 Cooling Characteristics at Different Outdoor Air Temperature Condition Outdoor air temperature 35 C DBT C WBT Indoor water inlet temperature 12 C Indoor water outlet temperature 7 C Piping length 7m ...

Page 123: ...123 Heating Characteristics at Different Piping Length Condition Outdoor air temperature 7 C DBT 6 C WBT Indoor water inlet temperature 30 C Indoor water outlet temperature 35 C Piping length 7m ...

Page 124: ...124 Cooling Characteristics at Different Piping Length Condition Outdoor air temperature 35 C DBT C WBT Indoor water inlet temperature 12 C Indoor water outlet temperature 7 C Piping length 7m ...

Page 125: ...14C9E8 WH UD14CE8 Heating Characteristics at Different Outdoor Air Temperature Condition Outdoor air temperature 7 C DBT 6 C WBT Indoor water inlet temperature 30 C Indoor water outlet temperature 35 C Piping length 7m ...

Page 126: ...126 Cooling Characteristics at Different Outdoor Air Temperature Condition Outdoor air temperature 35 C DBT C WBT Indoor water inlet temperature 12 C Indoor water outlet temperature 7 C Piping length 7m ...

Page 127: ...127 Heating Characteristics at Different Piping Length Condition Outdoor air temperature 7 C DBT 6 C WBT Indoor water inlet temperature 30 C Indoor water outlet temperature 35 C Piping length 7m ...

Page 128: ...128 Cooling Characteristics at Different Piping Length Condition Outdoor air temperature 35 C DBT C WBT Indoor water inlet temperature 12 C Indoor water outlet temperature 7 C Piping length 7m ...

Page 129: ...16C9E8 WH UD16CE8 Heating Characteristics at Different Outdoor Air Temperature Condition Outdoor air temperature 7 C DBT 6 C WBT Indoor water inlet temperature 30 C Indoor water outlet temperature 35 C Piping length 7m ...

Page 130: ...130 Cooling Characteristics at Different Outdoor Air Temperature Condition Outdoor air temperature 35 C DBT C WBT Indoor water inlet temperature 12 C Indoor water outlet temperature 7 C Piping length 7m ...

Page 131: ...131 Heating Characteristics at Different Piping Length Condition Outdoor air temperature 7 C DBT 6 C WBT Indoor water inlet temperature 30 C Indoor water outlet temperature 35 C Piping length 7m ...

Page 132: ...132 Cooling Characteristics at Different Piping Length Condition Outdoor air temperature 35 C DBT C WBT Indoor water inlet temperature 12 C Indoor water outlet temperature 7 C Piping length 7m ...

Page 133: ...ting Capacity kW IP Power Input kW LWC Leaving Water Condenser Temperature C Tamb Ambient Temperature C 18 2 3 WH SDC14C9E8 WH UD14CE8 LWC 30 35 40 45 50 55 Tamb HC IP HC IP HC IP HC IP HC IP HC IP 15 9 90 3 91 9 50 4 05 9 00 4 19 8 60 4 33 7 90 4 45 7 30 4 56 7 11 10 3 73 10 70 4 08 10 20 4 43 9 80 4 78 9 10 4 76 8 50 4 74 2 12 90 3 51 12 40 3 73 11 90 3 95 11 40 4 17 10 40 4 29 9 50 4 40 7 14 00...

Page 134: ...7 65 1 30 8 85 1 50 9 62 1 63 25 7 45 1 59 9 20 2 30 10 00 2 68 10 51 2 85 35 7 00 2 25 10 00 3 55 11 50 4 40 12 20 4 80 43 5 80 2 59 7 60 3 95 9 05 5 01 10 08 5 47 TC Cooling Capacity kW IP Power Input kW IWC Inlet Water Condenser Temperature C LWC Leaving Water Condenser Temperature C Tamb Ambient Temperature C 18 4 Hydraulic Pump Performance ...

Page 135: ...Replacement Parts List 19 1 WH SDC09C3E8 WH SDC12C9E8 WH SDC14C9E8 WH SDC16C9E8 Note The above exploded view is for the purpose of parts disassembly and replacement The non numbered parts are not kept as standard service parts ...

Page 136: ...C5115 O 21 TERMINAL BOARD ASS Y 1 CWA28K1240 25 TERMINAL BOARD ASS Y 1 CWA28K1229 26 TERMINAL BOARD ASS Y 1 CWA28K1230 27 ELECTRO MAGNETIC SWITCH 1 K6C1AYY00004 O 28 TERMINAL BOARD ASS Y 1 CWA28K1231 29a RESIDUAL CURRENT CIRCUIT BREAKER 1 2 CWA181008 29 RESIDUAL CURRENT CIRCUIT BREAKER 1 CWA181005 O 30 TRANSFORMER COMPLETE 1 CWA40C1075 O 31 SENSOR COMPLETE 1 CWA50C2762 O 32 REMOTE CONTROL COMPLETE...

Page 137: ...137 19 2 WH UD09CE8 WH UD12CE8 WH UD14CE8 WH UD16CE8 ...

Page 138: ...138 ...

Page 139: ...139 Note The above exploded view is for the purpose of parts disassembly and replacement The non numbered parts are not kept as standard service parts ...

Page 140: ... 1 CWA50C2576 27 SENSOR COMP TOP 1 CWA50C2629 27a SENSOR COMP DEF 1 CWA50C2577 28 CABINET REAR PLATE 1 CWE02C1059 29 CONTROL BOARD CASING 1 CWH10K1133 31 TERMINAL BOARD ASS Y 1 CWA28K1214 38 ELECTRONIC CONTROLLER NOISE FILTER 1 CWA745822 O 44 ELECTRONIC CONTROLLER MAIN 1 CWA73C5074R CWA73C5075R CWA73C5076R CWA73C5077R O 46 REACTOR 3 G0C293J00001 48 TERMINAL COVER 1 CWH171039A 49 NUT FOR TERMINAL C...

Page 141: ...RO MAGNETIC SWITCH 1 K6C2AGA00002 72 ELECTRO MAGNETIC SWITCH 1 K6C4E8A00001 73 REACTOR 3 G0C153J00009 74 PTC THERMISTORS 1 D4DDG1010001 Note All parts are supplied from PHAAM Malaysia Vendor Code 00029488 O marked parts are recommended to be kept in stock PHAAM Printed in Malaysia SYYW1010 00 ...

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