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6. Error Fault Codes

ERROR CODE

ERROR/PROTECTION TRIGGERED

RECOMMENDATIONS

F12

Pressure switch triggered

Contact your local Panasonic installer, quoting fault code

F14

Compressor abnormal

Contact your local Panasonic installer, quoting fault code

F15

Incorrect speed of the outdoor unit fan

Check there are NO obstruction of FAN in outdoor unit (leaves, sticks or snow). Switch 
off power before attempting to remove any obstruction. Fans can start without warning. 

F16

Protection against excessive total operating current

Contact your local Panasonic installer, quoting fault code

F20

Compressor overheating guard

Contact your local Panasonic installer, quoting fault code

F22

Power transistor module overheating guard

Contact your local Panasonic installer, quoting fault code

F23

Direct current peaks in the outdoor unit

Contact your local Panasonic installer, quoting fault code

F24

Problems in the cooling circuit

Contact your local Panasonic installer, quoting fault code

F25

Problem switching between heating and cooling

Contact your local Panasonic installer, quoting fault code

F27

Pressure switch 

Contact your local Panasonic installer, quoting fault code

F36

Outside temperature sensor

Contact your local Panasonic installer, quoting fault code

F37

Return temperature sensor in indoor unit

Contact your local Panasonic installer, quoting fault code

F40

Hot gas temperature sensor in the outdoor unit

Contact your local Panasonic installer, quoting fault code

F41

PFC circuit 

Contact your local Panasonic installer, quoting fault code

F42

Temperature sensor of the heat exchanger in the outdoor unit 

Contact your local Panasonic installer, quoting fault code

F43

Outdoor unit defrosting temperature sensor 

Contact your local Panasonic installer, quoting fault code

F45

Supply temperature sensor in indoor unit

Contact your local Panasonic installer, quoting fault code

F46

Current converter open in outdoor unit 

Contact your local Panasonic installer, quoting fault code

F95

Cooling high pressure guard in outdoor unit

Contact your local Panasonic installer, quoting fault code

H12

Unsuitable output between the indoor and outdoor unit 

Contact your local Panasonic installer, quoting fault code

H15

Compressor temperature sensor

Contact your local Panasonic installer, quoting fault code

H20

Water pump abnormal

Reset once if reoccurring contact your local Panasonic installer, quoting fault code

H23

Liquid temperature sensor

Contact your local Panasonic installer, quoting fault code

H42

Compressor low pressure

Contact your local Panasonic installer, quoting fault code

H62 *

Water-side flow rate cut-out

Check & Clean in line filter. Remove air within the pipework. Reset the system. If 
fault occurs repeatedly (4 or more times in 24hrs) contact your local Panasonic 
installer quoting fault code.

H64

High-pressure sensor 

Contact your local Panasonic installer, quoting fault code

H65

Defrost circulation error

Reset once if reoccurring contact your local Panasonic installer, quoting fault code

H70 *

OLP additional electric heater for heat pump

This error code can be reset via controller. System will appear to be running normally. 
You must contact your local Panasonic installer, quoting fault code for a full reset.

H72

Hot water tank temperature sensor

Contact your local Panasonic installer, quoting fault code

H76 *

Communication error between remote and HP

Reset error. Switch off (power) for 2 minutes. Wait 1 minute. If still present contact 
your local Panasonic installer, quoting fault code

H90

Communication errors between indoor and outdoor unit

Reset error. Ensure all isolators are switched on. Contact your local Panasonic 
installer, quoting fault code

H91 *

OLP electric immersion heater for hot-water tank

Check thermostat on cylinder is not set too high. Reset error. If reoccurring contact 
your local Panasonic installer quoting fault code.

H95

Indoor/outdoor unit incorrectly connected

Contact your local Panasonic installer, quoting fault code

H98

High pressure guard in outdoor unit

Contact your local Panasonic installer, quoting fault code

H99

Antifreeze protection for indoor unit heat exchanger

Contact your local Panasonic installer, quoting fault code

Indicator ONLY - DHW is stored at above +60 ºC – 
“WARNING HOT”

No action required

* Errors experienced following initial installation. 

10

UK_MANUAL_B.indd   10

29/07/15   12:18

Summary of Contents for WH-ADC Series

Page 1: ... GUIDE FOR BI BLOC MONOBLOC ALL IN ONE WH ADC___G__ WH SDC___F__ WH SXC___F__ WH SHF___F__ WH MDC___F__ WH MHF___F__ AQUAREA USER GUIDE FOR BI BLOC MONOBLOC AND ALL IN ONE SYSTEMS UK_MANUAL_B indd 1 29 07 15 12 17 ...

Page 2: ...ners or scouring powder Service to units should be carried out by Qualified Personnel only Control Panel Do not let the control panel get wet Do not press the buttons on the control panel with hard pointed objects Otherwise it may cause damage 1 Safety precautions 2 2 Overview of ASHP system supplied 3 3 Control panel function 5 4 Operating Instructions of System 5 5 Troubleshooting 9 6 Error Faul...

Page 3: ...e also connected to house management system using KNX Modbus or Zig Bee interfaces 2 Aquarea Air High efficient radiators for heating and cooling Optional High efficient radiators working with water at 35 C No need for two kits if both floor heating and radiators are required As the product is efficient it opens the possibility to also provide cooling while still meeting construction requirements ...

Page 4: ...en the fan is turning to start the process of changing this low temperature to a high temperature using a compression cycle once the compression cycle is carried out the heat is transferred to the heating or hot water depending on requirements Monobloc Panasonic supply 2 types of heat pumps firstly a Monobloc system in this system the hot water produced to feed the heating and hot water is produce...

Page 5: ...e 3 Water inlet temperature 4 Water tank temperature Press the CANCEL button or wait 30 seconds to quit Status mode Service button Engineer use only Button for enabling the additional electric heater for the heat pump The additional electric heater can only be used if this button is pushed Note If this button is not pressed the additional electric heater for the heat pump is only used for Defrosti...

Page 6: ...N or OFF To turn ON or OFF the heat pump cooling operation To enjoy quiet environment This operation reduces heat pump unit noise In this condition it may cause decrease in heating capacity To enable the backup heater The backup heater will only operate when the setting conditions are fulfilled To disabled the Heater operation manually press the respective button again REMOTE CONTROL PREPARATION S...

Page 7: ...t operation to be carried out If HEAT or HEAT TANK is selected you are able to change the shift temperature with the UP or DOWN bottom Press the SET button to confirm Program 1 The selected day is identified with the symbol After 2 seconds the display will move to the next program 8 Repeat the steps 4 to 7 starting with the OFF ON button to set additional commands 2 to 6 if required 9 If no button...

Page 8: ...value measured by precise equipment In normal operation the and buttons are not in use Holiday mode By setting the day s in holiday mode it promotes energy saving while you are on holiday and enables the system to resume at the preset temperature after your holiday Ensure that the system is OFF before setting The system will resume operation automatically at 00 00 am after the holiday The day the ...

Page 9: ...ater in the cylinder is above 60 ºC only if controlled by A2W heat pump The operation LED blinks and error code appear on remote control display Turn the unit off and reveal the error code to authorised dealer Timer operation cancel when error code occur Force Heater Mode Button In case of a failure of the heat pump system but still power to the unit the electric heaters can be activated to provid...

Page 10: ...uoting fault code H12 Unsuitable output between the indoor and outdoor unit Contact your local Panasonic installer quoting fault code H15 Compressor temperature sensor Contact your local Panasonic installer quoting fault code H20 Water pump abnormal Reset once if reoccurring contact your local Panasonic installer quoting fault code H23 Liquid temperature sensor Contact your local Panasonic install...

Page 11: ...onic installer for more details 8 Technical Support Contact details Please call your installer as the first point of call indicating the fault or fault code otherwise please call Panasonic Technical Support 01344 853 393 for assistance Your warranty card details will be required 9 Recycling of Units After the end of the product s service life it must be disposed of appropriately The respective env...

Page 12: ...products the specifications of this catalogue are valid barring typographic errors and may be subject to minor modifications by the manufacturer without prior warning in order to improve the product The total or partial reproduction of this catalogue is prohibited without the express authorisation of Panasonic UK Ltd Contact Details Telephone 01344 853182 uk aircon eu panasonic com Address Panason...

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