56
FAQs
Before requesting service or assistance, please follow these simple guides to resolve the problem.
If the problem still persists, please contact your local Panasonic dealer for assistance.
White spots or shadow
images (noise)
Check the position, direction, and
connection of the aerial.
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Neither image nor
sound is produced
Is the TV in “AV mode”?
Is the mains lead plugged into the socket outlet?
Is the TV turned On?
Check Picture Menu (p. 30) and volume.
Check the connection between the display
unit and the tuner box. (p. 12 and p. 13)
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An error message appears
Follow the message’s instructions.
If the problem persists, contact your local
Panasonic dealer.
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“VIERA Link” function
does not work and an error
message appears
Confi rm the connection.
Turn the connected equipment on and then
switch the TV on. (p. 44)
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Permanently lit spots on screen
Due to production process involved in this technology
this may result in some pixels which are permanently lit
or unlit. This is not a malfunction.
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Contrast is reduced
Contrast is lowered in the following conditions without
any user operation for a few minutes:
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no signal in AV mode
selected locked programme
selected invalid programme
displayed menu
Thumbnail or still picture in SD Card mode
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Problem
Actions
Chaotic image, noisy
Change the setting of “P-NR” in the Picture Menu (to remove
noise). (p. 30)
Check nearby electrical products (car, motorcycle, fluorescent lamp).
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No image can be displayed
Is “Colour” or “Contrast” in the Picture Menu set to the minimum?
(p. 30)
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Blurry or distorted image
(no sound or low volume)
Reset channel. (p. 39)
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Unusual image is displayed
Remove the mains plug of the tuner box from the wall socket and
connect it again to turn it on.
If the problem persists, perform “Shipping Condition” (p. 39)
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“Shop” appears on screen at
switch on
“Shop” was selected in “Auto Tuning” (p. 18).
Reset all settings in “Shipping Condition” (p. 39), then select
“Home” in “Auto Tuning” (p. 18).
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Screen
