16
Useful Information
Installing Software
2
Perform the “First-time Operation” (
è
page 6).
NOTE
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The date and time, and the time zone may not be correct. Be sure to set them correctly.
3
Perform Windows Update.
4
<Only for model with TPM> Clear TPM.
A
Flick from the middle of the Start screen to the top.
B
Touch [Run] under “Windows System”, input [tpm.msc] and touch [OK].
C
Touch [Clear TPM ...] under “Actions” on the right of the “TPM Manager on Local Com-
puter” screen.
D
Touch [Restart] of the “Manage the TPM security hardware” screen.
The computer will restart.
E
When “TPM configuration change was requested to ...” is displayed, press
F12
.
F
Touch the Desktop tile, and when “TPM is ready” appears, touch [Close].
n
Flash memory Recovery
If the problem persists after performing “Remove everything and reinstall Windows”, follow the
instructions below.
Preparation
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<Only for model with TPM> Connect the external keyboard.
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Remove all peripherals.
1
Start the Setup Utility.
A
Display “Charm” and touch - [Change PC settings] - [Update and recovery] - [Recovery].
B
Touch [Restart now] under “Advanced startup”.
C
Touch [Troubleshoot] - [Advanced options] - [UEFI Firmware Settings] - [Restart].
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If the password is requested, enter the Supervisor Password.
2
Write down all of the contents of the Setup Utility and touch [Exit] and
double-touch [Load Default Values].
At the confirmation message, touch [Yes].
3
Check the [UEFI Boot] setting of the Setup Utility.
When installing Windows 8.1: [Enabled]
4
Touch [Exit] and double-touch [Save Values and Reboot].
At the confirmation message, touch [Yes].
Computer will restart.
5 Press (Rotation lock) button while [Panasonic] boot screen is dis-
played.
The Setup Utility starts up.
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If the password is requested, enter the Supervisor Password.
6
Touch [Exit] and double-touch [Recovery Partition].
7
Touch [Next].
8
Touch [YES].
9
At the License Agreement screen, touch [Yes, I agree to the provisions
above and wish to continue!] and touch [Next].
10 Touch [Next].
If the option is displayed, select the setting and touch [Next].
