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Troubleshooting
Touch Screen
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The Calibration Utility can only be run with Admin rights
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The Calibration Utility saves the calibration points in the Windows XP Registry
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The end user must run the Calibration Utility periodically to maintain proper functionality
Symptom:
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Cursor Jumps when in use
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Cursor is erratic
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Cursor moves in different direction
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Cursor does not track correctly
Confirm:
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Use a drawing program such as MS Paint to confirm
cursor behavior
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The Calibration Utility test can also confirm the
behavior of the cursor
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The end user has not changed the touch screen
parameters immediately prior to the issue occurring