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Troubleshooting
WWAN
•
PRLs are updated often. It is recommended that you updated your preferred roaming list periodically
•
There are instances when an account has been disabled for one reason or another and needs to be “reset”
•
Make sure that the modem has been correctly provisioned: allow roaming, allow internet access, etc
Symptom:
•
Wireless modem does not connect to wireless network
•
Wireless Modem has intermittent connection to the
wireless network
Check for:
•
Make sure that the wireless modem has been activated
by using the Carrier’s Connection Manager or contact
your Carrier Account Representative
•
Contact your Carrier Account Representative to have
the modem “reset” on the Network
•
Download the latest PRL (Preferred Roaming List) or
contact your Carrier Account Representative to “push”
an updated PRL to your modem over the network
Panasonic
Press F2 for Setup
Panasonic
Press F2 for Setup