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Troubleshooting
WWAN
•
It is not uncommon for the Wireless Switch to be placed in the OFF position without the end user realizing it
•
The Wireless Switch Utility should also be checked to be user the modem is enabled
•
If there is no WWAN entry in the BIOS menu the modem is not installed, has failed or is not installed correctly
Symptom
:
•
Installation of the Wireless Connection Software fails
•
Wireless Connection Software does not “see” the
modem
Check for:
•
Device Manager has an entry for Sierra Wireless
Modem under Modems, Network Adapters, and COM
Ports
•
Wireless Switch is on. If it is in the ON Position, move
it back and forth from the OFF position to the ON
position (wait a few seconds in between each action)
and listen for the audible beep of a USB device being
connected and recognized by the system
•
The modem is installed proper and shows in the BIOS
Setup Utility
Panasonic
Press F2 for Setup
Panasonic
Press F2 for Setup