Panasonic Toughbook CF-H1ADBBZCM Reference Manual Download Page 81 | Manualshive

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81

Troubleshooting (Advanced)

Wireless Communication

Cannot connect to a network.

Wireless switch

z

Set the device ([Wireless LAN] / [Bluetooth] / [Wireless WAN]) to [Enabled] in
the [Advanced - Wireless Configuration] menu of the Setup Utility (

z

Disable the Wireless Connection Disable Utility (

)

z

Restart the computer.

Access point is not detected.

z

Shorten the distance between the computer and the access point, and try the
detection again.

z

Confirm the following settings:
• [Wireless LAN] in the [Advanced - Wireless Configuration] menu of the Setup

Utility

Confirm that [Wireless LAN] is set to [Enabled]. (

Wireless switch
• Wireless Switch Utility

Confirm that Wireless LAN is ON.(

z

This computer uses channels 1 through 11

when using IEEE802.11b/g. Check

the channel being used by the access point.

*1

In the case of wireless communications, the frequency band being used can be divided
into segments, so that different communications can be conducted on each band seg-
ment. A “Channel” refers to the individual frequency bandwidth divisions.

Connecting Peripherals

An error occurs while installing the
driver.

z

When you install a driver of card or peripheral device, make sure that the driver
is compatible with the operating system. If it is not compatible, malfunction may
occur. For information about the driver, contact the manufacturer of the periph-
eral device.

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Summary of Contents for Toughbook CF-H1ADBBZCM

Page 1: ...1 Reference Manual Personal Computer Model No CF H1 Series We recommend that this Reference Manual be printed ...

Page 2: ...computer How ever making appropriate measures is recommended to reduce the risk of virus and other attacks Windows Update You can update to the latest patches and service packs for Windows with the following menus Start All Programs Windows Update Do not apply Driver Updates even if a message to update a driver appears If a driver update is required con tact your technical support office Terms and...

Page 3: ...tartup sound and click OK If high frequency sound occurs while using the computer This symptom is mitigated by changing the settings for the USB power saving function Set USB selective suspend setting to Enabled A Click Start Control Panel System and Maintenance Power Options B Click Change plan settings of the current power plan C In Change settings for the plan click Change advanced power settin...

Page 4: ...er pen z Place the mouse pointer on the object then press A3 button Only for model without Barcode Reader NOTE z The operation by touching the screen does not work in the Setup Utility z When inputting on the Command Prompt screen apply the keyboard input mode to Tablet PC Input Panel You can not input correctly with the Writing Pad Model with Barcode Reader z If you do not use the digitizer pen w...

Page 5: ...f the digitizer pen clean z Is your finger clean z Do not touch the screen outside of the LCD display area The input area is defined by the LCD display screen Touching the screen outside of the display area may result malfunc tions or damage to the screen z Do not apply excessive force to the screen Do not lift the computer while holding the LCD screen or allow the screen to be twisted Do not plac...

Page 6: ...arks one by one 3 Click OK Touchscreen Calibration z To calibrate the touchscreen do not use the digitizer pen included Use your finger or other objects z Perform the calibration for the orientation to be used 1 Click Start Control Panel Hardware and sound Touch Settings 2 Press Ctrl and click Calibrate 3 Using your finger or other object touch of the 4 target one by one and then click Fin ished 4...

Page 7: ...Camera Button Take still pictures Î page 33 RFID Reader Button Read the data from RFID tags Î page 34 1 1 Barcode Reader Button Read the barcode Î page 35 2 Application Buttons Start the registered function or application Î page 12 Security Button Works as Ctrl Alt Del RFID Application Buttons RFID Camera Security Barcode RFID Application Buttons Barcode RFID Camera Security ...

Page 8: ...ttons NOTE z The Hardware buttons work when the Windows screen is displayed z The Hardware buttons may not work immediately after Windows is started up or the Windows logon screen or the Welcome screen is displayed ...

Page 9: ...the operation Battery B You can check the remaining battery charge and battery operating time Battery operating time is for reference The operation time may increase and or decrease by the state of the computer This is not a malfunction Brightness C You can change the LCD brightness The brightness can be changed by clicking the desired position of the bar The brightness for battery operation and A...

Page 10: ...isplay the message to remind cleaning Some of following conditions can be selected z Periodically When the defined time has passed since the last cleaning was performed z At the time of log on When you log on to Windows z When the battery is exchanged When you change the battery z Undocked When you undock this computer from the Cradle RFID J For saving power add a check mark when you do not use th...

Page 11: ...select Launch Application input the label to Label box and select a file you wish to execute z You can also select files with extensions pdf jpeg wma etc other than exe z When you select a file with extension exe you can specify the parameter into Program parameter z To disable the application make the text box blank Application Button Settings M Application Button Settings Î page 12 3 Click OK to...

Page 12: ...1 Click Start All Programs Panasonic Applica tion Button Setting Utility You can also start up Application Button Setting Utility form Panasonic Dashboard Î page 9 2 Make the settings You can register the execute files of the applications NOTE z Only for model with Barcode Reader Button A3 is not displayed Application Buttons ...

Page 13: ...t setting click Restore Default When you select Launch an Application input the label to Label box and select a file you wish to execute z You can also select files with extensions pdf jpeg wma etc other than exe z When you select a file with extension exe you can specify the parameter into Program parameter z To disable the application select none 2 Click OK Model without Barcode Reader Model wit...

Page 14: ...tion area and click Exit Panasonic Hand Writing and then restart Panasonic Hand Writing z Panasonic Hand Writing may not work properly if another application software is active In this case close the applica tion software and try handwriting again 1 Double click on the notification area Alternatively you can click Start All Programs Panasonic Panasonic Hand Writing NOTE z Select the image size bef...

Page 15: ... Click Start Control Panel mobile PC Change screen orientation z While the display is rotated Do not use the Extended Desktop The touchscreen or digitizer may not work properly Do not set the resolution larger than that of the internal LCD The computer s performance is slightly lowered z When the display is rotated the motion video may not be displayed correctly or the sound may be distorted Retur...

Page 16: ...in the Setup Utility is not requested at resuming You can use the Windows password for security in sleep or hibernation In the default setting you are requested to enter the Windows password when the computer resumes z Do not enter sleep or hibernation in the conditions below otherwise the data or file may be corrupted sleep or hibernation may not work or malfunction may occur in the computer or t...

Page 17: ...Change what the power buttons do z While the computer is entering sleep or hibernation do not touch the computer For example do not Touch the screen hardware buttons or power switch Use an external mouse or other peripheral devices Connect or disconnect the AC adaptor Set to or remove from the Cradle Wait until the power indicator blinks green sleep or goes off hibernation z It may take 1 or 2 min...

Page 18: ...tch Use an external mouse or other peripheral devices Connect or disconnect the AC adaptor Shut down or restart Windows Enter sleep or hibernation Wait approximately 1 minute Set to or remove from the Cradle z If the computer enters sleep while a USB keyboard or mouse is connected via Cradle touching the USB keyboard keys or mouse will resume the computer NOTE z After resuming from sleep or hibern...

Page 19: ...Save changes z The setting for hibernation may change unexpectedly when you change the setting for sleep Confirm that the time to enter hibernation is 1 080 minutes default setting or longer below Hibernation 1 After the step 2 of Sleep setting above click Change advanced power settings 2 Double click Sleep and double click Hibernate after 3 Click the item and select the setting 4 Click OK Changin...

Page 20: ...such as reducing the time entered in the Turn off the display setting z Reduce LCD brightness by using Panasonic Dashboard Reducing internal LCD brightness will reduce power consumption z Turn off the computer when it is not in use You can also turn off only the wireless LAN wireless WAN only for model with wireless WAN or Bluetooth power z Disconnect external devices USB devices external mice etc...

Page 21: ... Confirm New Password and press Enter 6 In Setup Notice press Enter 7 Press F10 and then select Yes and press Enter CAUTION z Do not forget your password If you forget your Supervisor Password you will not be able to use your computer Con tact Panasonic Technical Support z When running the Setup Utility do not leave and go away from your computer even for a short time since other people may set or...

Page 22: ...when the hard disk is returned to the original computer 1 Select Enabled in Hard Disk Lock in the Security menu of the Setup Utility Î page 66 CAUTION z For the data being read written on the original computer the Setup Utility settings must be the same as when the hard disk was removed z You cannot use the hard disk lock function without setting the Supervisor Password Set the Supervisor Password...

Page 23: ...ttery cover with the battery pack already inserted You can check the battery level by blinking times Except for the operations stated above In high temperature mode the battery pack is discharging the power to 80 1 of normal temperature mode Î page 26 Do not remove the battery pack since the power is not supplied even if you connect the AC adaptor in this status If remove the battery pack the comp...

Page 24: ...4 second The battery cover is open You can remove the battery pack in this case When blinking approx every 0 5 second The battery cover is open If you remove the battery pack in this case the power supply is cut off and the computer is shut down Close the battery cover immediately Blinking orange The battery cannot be charged temporarily due to the following reasons Its internal temperature is out...

Page 25: ...attery indicator remains red The indicator lights orange and the display shows 99 for a long time Low battery warning appears soon after a short time of use This can occur when the computer is in sleep for a long time without power supply from the AC adaptor z The battery display may not be the same as that of notification area This is not a malfunction Checking the Remaining Battery Charge Normal...

Page 26: ...er switching from Normal Temperature to High Temperature or vice versa the remaining battery capacity will not be displayed correctly until the battery pack is completely discharged or fully charged z In the Auto mode Once the computer has automatically switched from the normal temperature mode to the high temperature mode the computer will not switch back to the normal temperature mode until the ...

Page 27: ...the battery level is low z The computer enters hibernation Charge the battery Connect the AC adaptor or replace the battery to start up the computer z Connect the AC adaptor immediately If you do not have the AC adaptor close the application and turn off the computer then confirm that the power indicator is off z If you have a fully charged spare battery turn off the computer replace the battery a...

Page 28: ...ows click Yes The battery recalibration starts After the battery pack is fully charged discharging starts When the discharging is completed the power goes off automatically After the battery recalibration is finished normal charging starts NOTE z The temperature range should be 10 C to 30 C 50 F to 86 F z The battery recalibration may take a long time due to the large battery capacity This is not ...

Page 29: ...ith your computer Checking the battery pack that can be replaced removed Remove replace the battery pack under the right conditions according to the chart below because if the computer is mistak enly shut down this may cause data to be lost and the computer to malfunction Replacing the Battery Pack When the com puter is ON or in Sleep Hibernation When the AC adaptor is not connected Only one batte...

Page 30: ...dicator Î page 29 2 Pull the tab to remove the battery pack 3 Insert the new battery pack until it securely fits the connec tor 4 Close the battery cover A Close the battery cover B Slide the battery cover until it clicks CAUTION z Make sure the battery cover is securely locked otherwise the battery pack may fall when you carry the computer 1 2 1 2 ...

Page 31: ...tion area and click More power options 2 Click Create a power plan click the basic plan and input the name of power plan 3 Click Next 4 Change the settings and click Create z To change the settings or to make more detailed settings above Changing the Power Plan Setting 1 Click or on the notification area and click More power options 2 Click the power plan other than the power plan to be deleted 3 ...

Page 32: ...device Follow the on screen instructions or refer to the instruction man ual of the USB device z You may need to install the driver again when connecting the device to another port z If the computer enters sleep while a USB keyboard or mouse is connected to the computer touching the USB key board keys or mouse will not resume the computer z When a USB device is connected sleep and hibernation may ...

Page 33: ...layed 3 Press the Camera button A to take a picture A picture is displayed in the window z Save the picture A Click Save and specify the destination to save and file name then click OK z Copy the picture to clipboard A Click Copy to Clipboard z Delete the picture A Click Delete and then click Yes 4 Click Close to close the picture window A Camera lens rear side ...

Page 34: ...cally used with specialized applications For further information ask the system administrator 1 Aim the RFID Reader A at the center of RFID tag 2 Press the RFID button B The application which supports the RFID authentication is run or read data is displayed NOTE z Operation distance depends on RFID tag B A A B ...

Page 35: ...9 Code93 Code128 GS1 128 DataMatrix DutchPost GS1Composite I2 of 5 JapanPost Maxicode MSI Code PDF417 MicroPDF417 Planet Plessey Code Postnet QR Code GS1 Databar Telepen TLC39 UPC EAN 1 Aim the Barcode Reader A at the barcode 2 Press one of the Barcode Reader buttons B The LED lights red to indicate the reading position Reading Barcodes B A A B When reading a barcode on a horizontal surface When r...

Page 36: ... light z The reader can still read a barcode even if the barcode is not in the center of the red LED light However if a part of the barcode lies outside the LED light the barcode cannot be read Make sure the entire barcode is inside the LED light If the reading window is dirty gently wipe the reading window with a cloth or a cotton swab moistened with water Do not allow materials that can easily s...

Page 37: ...u can slide your finger from both sides z When the fingerprint sensor does not enroll or authenticate your fingerprint properly You slid your finger too fast or too slow Your finger was soiled or it has a scar on the surface Your finger was wet or extremely dry Your fingerprint does not have sufficient data for personal identification For further information refer to Fingerprint Reader Î page 83 C...

Page 38: ... Module to increase the secu rity level of your computer To access the online manual This manual describes Step 2 3 and the initial part of Step 4 For further information refer to the UPEK Protector Suite QL Help menu z Click Start All Programs Protector Suite QL Help Overview Recommended Installation Procedure Performed by the Computer Administrator Step 1 Performed by each user Step 4 User Finge...

Page 39: ...ction 1 TPM Installation Refer to the Installation manual of Trusted Platform Module TPM z Click Start input c util drivers tpm readme pdf in Start search and press Enter 2 Fingerprint Utility Installation A Log on to Windows as an Administrator B Close all other programs C Click Start input c util drivers fngprint autorun exe in Start Search and press Enter D Click Next Installation starts Follow...

Page 40: ...display Enrollment to the hard disk All enrolled fingerprints are stored on the hard disk Hardware protection of the user data is not possible but multiple users can enroll their fingerprints z When the Finish screen appears read the description carefully z User Enrollment wizard starts Follow the on screen instructions NOTE z Enroll at least 2 fingers Even if one of them is injured you can use an...

Page 41: ...the Cradle 1 Register the Supervisor Password You have to register the Supervisor Password to proceed to the next step If you have already registered the Supervisor Password you can skip this step and move on to step 2 If you have not done this have enrolled your fingerprint using Protector Suite QL and have already made Power on Security effective after step B your fingerprint authentication will...

Page 42: ...e periodically in a safe location such as removable disk to avoid data loss resulting from some accidents We recommend you to store the file in a removable disk or network drive because the benefit of Fingerprint authentication security can be reduced if you keep the file in the internal hard disk drive The backup password described below is necessary for bypassing the Fingerprint authentication W...

Page 43: ...eated on the fly using java script Web forms which looks as one form e g login field password field but internally created with 2 independent forms There can be auto submit problems with web forms which do not have Submit button All forms that you cannot submit with Enter will be entered by Password Bank but not submitted z Password Bank 1 limitations The following Windows applications cannot be s...

Page 44: ...thorized access NOTE z The data enrolled in the fingerprint sensor is not image data You cannot restore fingerprint image data from the data enrolled in the fingerprint sensor 1 Disable Power on Security Performed by the Computer Administrator A Click Start All Programs Protector Suite QL Control Center The Fingerprint Control Center screen appears B Click Settings and click Power on Security C Re...

Page 45: ...ick Start All Programs Protector Suite QL Control Center B Click Settings and click Power on Security C Select the fingerprint and click Remove Surely remove all of the fingerprints 3 Uninstall Protector Suite Performed by the Computer Administrator A Log on to Windows as an Administrator B Close all programs C Click Start Control Panel Uninstall a program D Double click Protector Suite and select...

Page 46: ... cancel fingerprint dialog and you will be prompted for a password If you do not use Advanced Security enter your Windows log on password Otherwise enter your Advanced Security backup password CAUTION z If you used Advanced Security without a backup password There is no way to backup your data If biometrics authorization does not work there is no way to backup your data C Deleting the passport Use...

Page 47: ...to the Cradle 1 Turn off the computer z Do not use sleep or hibernation function 2 Connect the AC adaptor to the DC IN jack on the Cradle 3 Insert the computer to the Cradle from the top facing the LCD panel to your side CAUTION z Hot or warm docking undocking is not possible with the Cradle z If connector contacts become dirty brush off the dirt Wipe off the water if attached Contact failure may ...

Page 48: ...ver for ultra mobile We recommend you to switch the output destination by pressing A1 button z When you use the external display only set the suitable number of colors resolution or refresh rate separately from when you use the internal LCD only or when you use the simultaneous display When you switch the display from the internal LCD to the external display the resolution of the external display ...

Page 49: ...on or high refresh rate Connecting disconnecting an external display during computer operations Switch the display by using one of following steps Do not use other method Using A1 button 1 Press A1 button 1 Each time you press the button Internal LCD Simultaneous display External display 1 You can change the setting of application buttons Î page 12 Using Graphic Properties If you cannot select the...

Page 50: ... cannot switch the display by pressing A1 button z To switch left primary device and right secondary device once return the display to notebook only Follow the steps below A Right click the desktop and click Graphics Options B Click Output To Notebook C Right click the desktop and click Graphics Options D Click Output To Extended Desktop and click Monitor Notebook the external display will be set ...

Page 51: ... z Do not use sleep or hibernation function 2 Connect the AC adaptor to the DC IN jack A on the Cradle 3 Set the computer to the Cradle 4 Connect the LAN port B and the network sys tem server HUB etc by using a LAN cable 5 Turn on the computer Connecting LAN B A ...

Page 52: ...ows you to enable or disable wireless devices from a pop up menu in the notification area In the default setting all wireless devices are enabled The Wireless Switch Utility icon The icon appears in the notification area when the computer is turned ON It shows the status of wireless devices Indicates that the wireless devices are enabled Indicates that the wireless devices are off Indicates that t...

Page 53: ...ireless LAN wireless WAN connection when a LAN cable is connected to the Cradle and your computer is set to the Cradle You need to install the Wireless Connection Disable Utility to use this function Installing the utility 1 Log on to Windows as an administrator 2 Click Start and input c util wdisable setup exe in Start Search and press Enter 3 Follow the on screen instructions to install the Wire...

Page 54: ...lity does not monitor the LAN port status the Wireless Switch Utility has not been started or LAN is disabled in the device manager Menu Right clicking the utility icon in the notification area opens a menu as follows Clicking the menu item causes the following utility action Monitoring LAN Cable ON Enables the Wireless Connection Disable Utility to monitor the LAN port and disables wire less conn...

Page 55: ...is used near by z To use wireless LAN set Wireless LAN to Enabled default in the Advanced Wireless Configuration menu of the Setup Utility Î page 64 Before using a wireless LAN turn the wireless LAN communication on Turning on off the wireless LAN communication 1 Click or on the notification area and click Network and Sharing Center 2 Click Manage network connections 3 Right click Wireless Network...

Page 56: ...o connect to the wireless LAN access point When Successfully connected to XXXX is displayed the wireless LAN setting is complete z Save this network Add a check mark to save the password settings etc z Start this connection automatically Add a check mark so the computer automatically detects the access point and connects to the Internet 5 Click Close NOTE z The settings depend on the network envir...

Page 57: ...Start Computer System properties Device Manager z A standard user needs to enter an administrator password B Double click Network adapters and double click Intel R WiFi Link 5100 AGN C Click Advanced and then select Wireless Mode in Property D Select the settings in Value e g 5 802 11a g E Click OK If you enable or disable 802 11a using the pop up menu of Wireless Switch Utility the setting in Dev...

Page 58: ...t Bluetooth to Enabled default in the Advanced Wireless Configuration menu of the Setup Utility Î page 64 z The transmission rate will be lower when a microwave oven is used near by To turn on off Bluetooth Î page 52 Disabling Enabling Wireless Communication To check the Bluetooth communication status Î page 52 To check the wireless communication status To access the online manual 1 Click Start Al...

Page 59: ... z To hide the loupe window click the Hide button B Alternatively you can click any part out of the loupe window or press and hold Alt and right click z To change the loupe window size drag the bottom right corner C The size range you can enlarge shrink depends on the screen s resolution NOTE z The magnified text or image in the loupe window is fixed at the moment that the part is magnified e g at...

Page 60: ...o use in combination with the key s selected in step B above z When using the keyboard A Click Keyboard B Click the text box and then press the key used for the shortcut e g Alt Z Ctrl Alt Z etc NOTE When using shortcut function set the computer to the Cradle and connect an external keyboard to the Cradle Window shape Select the shape of the loupe window Autorun You can turn on off autorun of the ...

Page 61: ...rd is displayed input your password When you start the Setup Utility with Supervisor Password z You can make the settings of all items of the Setup Utility When you start the Setup Utility with User Password z Note the following In the Advanced and Boot menus you cannot make the settings of all items In the Security menu you can change only the User Password when User Password Protection is set to...

Page 62: ... Language English Japanese Product Information Computer information cannot be changed Model No Serial No System Information Processor Type Processor Speed Memory Size Available Memory Hard Disk BIOS Information BIOS Embedded Controller Accumulative Operating Time Access Level ...

Page 63: ...e information appears on the internal LCD even though the External Monitor is selected External Monitor Internal LCD Battery Charging Indicator On Continuous Flashing Environment Normal Temperature High Temperature Auto Battery 1 Current Status Only when Environment is set to Auto Depending on the battery status either Normal Tempera ture or High Tem perature is displayed Battery 2 Current Status ...

Page 64: ...chnology Disabled Enabled Intel R Virtualization Technology Disabled Enabled Peripheral Configuration Legacy USB Support Disabled Enabled Camera Disabled Enabled XWireless Configuration Enter the sub menu 1 XSerial Port Configuration Used to configure the GPS and Barcode Reader Enter the sub menu 2 Wireless LAN Disabled Enabled Wireless WAN Only for model with Wireless WAN Disabled Enabled Bluetoo...

Page 65: ...tions with the original boot device that existed before at the position When you select Disabled in the following menu the disabled Boot Option is ignored and the boot device in the next Boot Option operates USB Floppy Disk 3 Hard Disk USB Hard Disk USB CD DVD Drive Disabled 3 Use the Panasonic USB floppy disk drive optional CF VFDU03U NOTE z To boot from the following devices make the settings as...

Page 66: ... not dis played on Panasonic boot screen However F2 and Del will work even if the message is not displayed Disabled Enabled Password on Boot Disabled Enabled 4 Set Supervisor Password Enter the sub menu Hard Disk Lock Can be changed only when Set Supervisor Password is set Disabled Enabled User Password Protection No Protection Protected Set User Password Can be changed only when Set Supervisor Pa...

Page 67: ...he system without saving the changes Save Options Save Current Values Save the changes for all Setup options Load Previous Values Load previous values for all Setup options Load Default Values Load default values for all Setup options Boot Override Device Information To select a boot device which operates only in the next boot ing ...

Page 68: ... the Cradle z CPU Systems check CPU z RAM XXX MB check Memory z HDD XXX GB check Hard Disk z Video check Video Controller z Sound 1 z Wireless LAN z Wireless WAN 2 z Bluetooth z GPS 3 z Touchscreen 1 When the diagnostic utility is running a loud beep will sound The beep will not sound if mute is using Windows 2 Only for model with wireless WAN 3 Only for model with GPS z When the video diagnostic ...

Page 69: ...n on or restart the computer and press F2 or Del while Panasonic boot screen is dis played The Setup Utility starts up z If the password is requested enter the Supervisor Password z If you are using the computer after changing the settings from the status at the time of purchase we recommend that you make a note of the settings that are changed 3 Press F9 At the confirmation message select Yes and...

Page 70: ... Not running diagnostic check Alternating blue and yellow Currently running diagnostic check The interval of the alternating colors differs depending on the type of diagnostic check currently running During memory diagnostic check the display may freeze for a long period of time Wait until the process is complete Green No problems discovered Red Problems discovered NOTE z Using the following proce...

Page 71: ...ich hardware component is displayed as red and contact Panasonic Technical Support If the display is green and the message Check Result TEST PASSED is displayed the computer s hardware is operating normally Continue using the computer as it is If the computer still does not operate properly reinstall the software OPERATING INSTRUCTIONS Reinstalling Software 7 After the diagnostic check is complete...

Page 72: ...e AC adaptor and do not remove it until restoration is complete Preparation z Prepare the following items The Product Recovery DVD ROM for Windows Vista included Panasonic USB CD DVD drive optional refer to recent catalogs and other sources for information about the products available Set the computer to the Cradle and connect an external keyboard to the Cradle z Remove all peripherals except for ...

Page 73: ...sage select Yes and press Enter z The computer will restart 5 When Panasonic boot screen displays press and hold F2 or Del z If Enter Password is displayed during the following procedure input the Supervisor Password or the User Password 6 Set the Product Recovery DVD ROM into the CD DVD drive 7 Select the Exit menu then select your CD DVD drive in Boot Override 8 Press Enter z The computer will r...

Page 74: ...he keyboard z Connect the AC adaptor and do not remove it until hard disk data erase is complete 1 Turn off the computer and connect the CD DVD drive to the USB port 2 Turn on the computer and press and hold F2 or Del while Panasonic boot screen is dis played The Setup Utility starts up z If the password is requested enter the Supervisor Password 3 Press F9 z At the confirmation message select Yes...

Page 75: ...ollowing procedures input the Supervisor Password or the User Password 7 Click Erase the whole data on the Hard Disk for security and click Next 8 At the confirmation message click YES 9 Click Continue 10 Click Continue again 11 Click YES Erasing the hard disk data starts 12 After erasing is completed remove the Product Recovery DVD ROM and click OK ...

Page 76: ...e settings to the default values and then change the settings as necessary z If the problem persists the internal clock battery may need to be replaced Contact Panasonic Technical Support System CMOS Checksum Error Invalid Year System date restored to 01 01 2008 The date and time settings are not correct z Start the Setup Utility and set the correct date and time z If the problem persists the inte...

Page 77: ...ws support no migwiz c windows support no tools Russian c windows support ru migwiz c windows support ru tools Spanish c windows support es migwiz c windows support es tools Swedish c windows support sv migwiz c windows support sv tools Turkish c windows support tr migwiz c windows support tr tools Arabic c windows support ar migwiz c windows support ar tools Bulgarian c windows support bg migwiz ...

Page 78: ... support pt migwiz c windows support pt tools Portuguese Brazilian c windows support xc migwiz c windows support xc tools Romanian c windows support ro migwiz c windows support ro tools Serbian c windows support st migwiz c windows support st tools Slovak c windows support sk migwiz c windows support sk tools Slovenian c windows support sl migwiz c windows support sl tools Thai c windows support t...

Page 79: ...leep or hibernation automatically z Disconnect peripheral devices z If you connect to a network using wireless LAN function perform access point settings Î page 56 z If you do not use wireless LAN function turn off wireless LAN function Î page 55 If you use wireless LAN function refer to To enter sleep or hibernation Î page 17 to enter sleep on hibernation z Check that the software which constantl...

Page 80: ...and symbols z Use the character map Click Start All Programs Accessories Sys tem Tools Character Map Network Cannot connect to network z Set LAN Î page 51 Cannot check the computer s MAC address z Follow the steps below A Click Start All Programs Accessories Command Prompt B Input getmac fo list v and press Enter z Insert a space between fo and list and between list and v C Wireless LAN s MAC addr...

Page 81: ...et to Enabled Î page 64 Wireless switch Wireless Switch Utility Confirm that Wireless LAN is ON Î page 52 z This computer uses channels 1 through 11 1 when using IEEE802 11b g Check the channel being used by the access point 1 In the case of wireless communications the frequency band being used can be divided into segments so that different communications can be conducted on each band seg ment A C...

Page 82: ...the computer to turn off this device to save power in Power Manage ment This item may be unavailable for some types of devices USB floppy disk drive does not work as a boot drive z You can use only the Panasonic CF VFDU03U USB floppy disk drive optional z Set Legacy USB Support to Enabled in the Advanced menu of the Setup Utility Î page 64 z Set Boot Option 1 in Boot menu of the Setup Utility to U...

Page 83: ...Start All Programs Protector Suite QL Fingerprint Tutorial z The sensor enrolls or authenticates no fingerprint or performs authentication poorly despite the correct way of finger sliding when your finger is in any of the conditions stated below Rough skin or injured finger with a cut or a skin inflammation Extremely dry Soiled with mud or oil Fingerprint has been worn and has faded Wet with water...

Page 84: ...puter by using your Windows log on password To access File Safe File Safe can be always accessed by using the File Safe backup password Other functions Replace Repair the sensor then follow the instructions in section Replacing sensor Î page 85 Some limited functions e g deleting passport is available without a func tional sensor In case of deleted operation it is necessary to cancel the fin gerpr...

Page 85: ...ent fingerprint In this case we recommend either to wait until your finger is usable again e g the injury heals or to delete the pass port Use Delete wizard and then reenroll new fingerprints Please note that in the latter case all your stored secret data passwords File Safe encryption keys will be lost To perform the delete operation it is neces sary to cancel the fingerprint verification operati...

Page 86: ... using Protector Suite QL If you acciden tally uninstalled Protector Suite QL you have to reinstall it If passport data was not removed during uninstallation everything will work automatically including File Safe If the passport data was removed during uninstallation the File Safe will recognize that the installation was changed and will offer to use the backup password instead Accessing File Safe...

Page 87: ...ings again Note that the processing speed depends on the application software so this procedure may not make Windows faster z If you installed a resident software after purchase turn off the residence z Some moving files become slow if Aero turns off Disable the popup menu and Input Panel Tab A Open the Input Panel and click Tools Options Opening B Remove the check mark of Show the Input Panel tab...

Page 88: ... standard user needs to enter an administrator password z As long as it is activated the PC Information Viewer will appear in front of all other screens z Depending on your network environment it may take sometime to start up PC Information Viewer 1 Click Start All Programs Panasonic PC Information Viewer PC Information Viewer 2 Select the item to display the detailed information To save the infor...

Page 89: ...necting the computer and keyboard to the Cradle you can save a copy of the screen as an image file by using the keyboard The default key combination to copy is Ctrl Alt F7 You can change it in the following proce dure A Log on to Windows as an administrator B Click Start All Programs Panasonic PC Information Viewer C Right click Screen Copy and click Properties Shortcut D Move the cursor to Shortc...

Page 90: ...t Corpo ration of the United States and or other countries Intel Core and PROSet are either registered trademarks or trademarks of Intel Corporation Adobe the Adobe logo and Adobe Reader are either registered trademarks or trademarks of Adobe Systems Incorpo rated in the United States and or other countries Bluetooth is a trademark owned by Bluetooth SIG Inc U S A and licensed to Panasonic Corpora...

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