21
Replacing sensor.
If you need to replace a non-functioning
fi
ngerprint
reader, follow this procedure:
Enrollment to the hard disk:
If enrollment to hard disk is used, “Protector Suite QL”
has not stored any data on the device and therefore
has no problem to continue after you replaced the
sensor. However, in case you use the Power-on
security (Preboot Authentication), you may need to use
the “Enroll or Edit Fingerprints” wizard to update the
related data.
Enrollment to the device:
If
the
fi
ngerprint have been enrolled to the device, a
new passport will be required. Follow the procedure in
the section “Starting Over”.
Lost Advanced
Security backup
password.
To change the “Advanced Security” backup password,
go to the “Enroll or Edit Fingerprints” wizard and swipe
your
fi
nger and go through the Fingerprint enrollment.
On the Advanced Security page you can change the
backup password.
Protector Suite
QL reinstallation.
During Protector Suite QL uninstallation, you can
select whether to delete the Protector Suite Data -
including passports.
If you want to reinstall the product, select button to
leave the Protector Suite QL data on the computer.
After the new installation, you will be able to use your
data again.
If the Protector Suite QL was uninstalled including the
passports, then in case of enrollment to device the
fi
ngerprints will still be stored in the device and the
user can use them reenrollment.
<Model with
Windows XP>
Lost “My
Safe” backup
password.
“My Safe” backup password cannot be changed
directly. It is necessary to create a new “My Safe”.
You have to:
A
Unlock “My Safe”.
B
Copy the data from “My Safe” to some other folder.
C
Delete “My Safe” from “My Safe” settings.
D
Create a new “My Safe” and de
fi
ne the new “My
Safe” backup password.
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Summary of Contents for Toughbook CF-74JDMBD2M
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