99
Troubleshooting (Advanced)
Refer to the following instructions when a problem occurs. If the remedies indicated in the chart do not solve the problem,
contact Panasonic Technical Support. For a software problem, refer to the instruction manual of the software.
• To check the computer’s usage status (
Shut Down
Cannot shut down or restart Windows.
Remove USB devices.
It may take 1 or 2 minutes to shut down.
Display
The screen does not become bright
even if pressing
Fn
+
F2
.
The brightness is set low to avoid malfunction where surrounding temperature
is high. Use it in an environment of between 5°C and 35°C.
Takes time to display [Power Options]
screen.
With the following steps, confirm whether [Copy of Panasonic Power Manage-
ment] created when the Power Saving Utility is made has become 100 and
more or not.
A
Click
or
on the notification area and click [More power options].
B
Click [Show additional plans].
When more than one [Copy of Panasonic Power Management] is displayed,
click [Change plan settings] in the power plan to be deleted and click [Delete
this plan] to delete.
Sleep or Hibernation
Cannot enter sleep or hibernation.
Remove USB devices temporarily. If the problem persists, restart the computer.
It may take 1 or 2 minutes to enter sleep or hibernation.
The computer may not enter sleep when the computer is communicating via
modem.
The computer does not enter sleep or hibernation immediately after resuming.
Wait approximately 1 minute.
Cannot enter sleep or hibernation
automatically.
Disconnect peripheral devices.
If you connect to a network using wireless LAN function, select the profile and
connect to the access point (
).
If you do not use wireless LAN function, turn off wireless LAN function (
Make sure that you are not using any software that regularly accesses the hard
disk.
