4.1 Troubleshooting
User Manual
139
When I try to make an outside (CO) line
call, I hear a reorder tone, or the display
shows "
Restricted
".
•
The telephone is locked.
Unlock your telephone. (
Preventing Other People from Using Your
Telephone (Extension Lock), 2.1.1 Locking
Other Extensions (Remote Extension Lock))
•
Toll restriction is activated.
Consult your manager or dealer.
•
An account code is required.
(
Using Your Calling Privileges at Another
Extension (Walking COS), Using an Account
Code (Account Code Entry) in 1.2.1 Basic
Calling)
I cannot make an outside (CO) line call
using a One-touch Dialing button or
Speed Dialing.
•
An outside (CO) line access number was not
stored with the phone number.
An outside (CO) line access number is
required for outside (CO) line calls. (
Basic Calling, 3.1.3 Customizing the Buttons)
During a conversation with an outside
party, the call was disconnected.
•
The specified time limit has run out.
(
1.4.1 Transferring a Call (Call Transfer),
1.4.5 Talking to Multiple Parties (Conference))
Consult your dealer about extending the
time limit, if necessary.
The Redial feature does not function.
•
The stored number is more than 64 digits
long, or is an extension number.
(
Redialing can only be used with outside
(CO) line numbers of 64 digits or less.
I cannot access computer services,
telephone banking, etc.
•
A tone signal is required and your outside
(CO) line is set to "Pulse".
(
Your Calling Privileges at Another Extension
(Walking COS))
Change the dialing mode.
Computer or fax machine
communication was interrupted.
•
An indication tone may have interrupted
communication.
(
Line against Notification Tones (Data Line
Security))
Set your line to not receive signaling tones.
Problem
Remedy