Troubleshooting
99
Information Codes
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NOTE
1. After identifying the problem and verifying the recommended action, if the information Codes
keep reoccurring or for help on Information Codes that appear on your machine but are not
listed above, please contact your local Panasonic Authorized Dealer.
456
•
Unit received a confidential document or was
requested to be polled of a confidential document
under any of following conditions.
1. Not enough space in memory to receive the
confidential document.
2. Confidential Mailbox is full.
3. While printing received document(s).
•
Unit was requested to relay a document.
1. Print a File List and check the contents.
2. Wait until unit finishes printing.
--
494
Communication error occurred while receiving.
Check with the other party.
--
495
Telephone line disconnected.
Check with the other party.
--
501/502 Communication error occurred using the internal V.34
Modem.
Check with the other party.
--
540/541
542
543/544
Communication error occurred while transmitting.
1. Reload the document(s) and send again.
2. Check with the other party.
--
550
Telephone line disconnected.
Check with the other party.
--
554/555 Communication error occurred while receiving.
Check with the other party.
--
570
A Remote Diagnostic or Firmware Update command
was received, while the Remote Diagnostic
parameters are not set.
Check the settings of the Fax Parameters No.
51 and 52.
580
Sub-Address transmission to a unit that has no Sub-
Address function.
Check the remote station.
--
581
Sub-Address Password transmission to a unit that has
no Password Sub-Address function.
Check the remote station.
--
623
No document loaded on the ADF.
Reload the document(s) and send again.
--
630
Redial was not successful due to a busy line.
Reload the document(s) and send again.
--
631
During dialing,
STOP
was pressed.
Reload the document(s) and send again.
--
634
Redial was not successful due to no response from
the called station or wrong number dialed.
Note
: If busy tone was not detected, the machine
will only redial once.
Check the telephone number and send again.
--
638
Power failure occurred during the communication.
Check the power cord and plug.
870
Memory overflow occurred while storing document(s)
into memory for transmission.
Transmit document(s) without storing into
memory.
Info.
Code
Meaning
Action
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