Panasonic NCP500, Operating Manual

Page: 197 / 218

Problem Remedy
A reorder tone is audible or "Restricted" is
displayed. •
The telephone is locked.
Unlock your telephone. ( 1.3.24 Extension
Dial Lock, 2.1.5 Remote Extension Dial Lock)
•
Toll restriction is activated.
Consult your manager or dealer.
•
An account code is required. ( 1.3.2 Account
Code Entry, 1.3.67 Verification Code Entry,
1.3.73 Walking COS)
I cannot make an outside call using the
One-touch Dialing button or speed dialing. •
A line access number was not stored.
A line access number is required for outside calls.
( 1.2.1 Making Calls, 3.1.4 Customizing the
Buttons)
I cannot remember the feature numbers. •
If the feature numbers have been changed from
the default values, write the new feature numbers in
the table in "4.2.1 Feature Number Table".
•
Ask your dealer to change the feature numbers for
easier use.
While talking to an outside party, the line
is disconnected.
•
The time limit has run out. ( 1.3.11 Call
Transfer, 1.3.16 Conference, Unattended)
Consult your dealer to extend the time limit, if
necessary.
Redialing does not function. •
The stored number was more than 32 digits or an
extension number.
( 1.3.58 Redial, Last
Number)
I cannot have a conversation using the
Bluetooth headset. •
Make sure that the headset is properly registered
to the module.
•
Make sure that the headset is properly charged
according to the manual of the headset.
•
Remove the wired headset from the headset jack.
Priority is given to the wired headset when both are
connected.
I cannot register, de-register, or confirm
the ID of the Bluetooth headset. •
Make sure that the module is properly installed in
the IP-PT/DPT.
The PC and fax machine communication
failed. •
An indication tone may have interrupted
communication.
( 1.3.17 Data Line Security)
I do not want to show my telephone
number to the calling or called party’s
telephone. •
( 1.3.53 Private Network Features—CLIR (Calling
Line Identification Restriction), 1.3.55 Private Network
Features—COLR (Connected Line Identification
Restriction))
I want to show my telephone number to the
calling or called party’s telephone. •
( 1.3.52 Private Network Features—CLIP (Calling
Line Identification Presentation), 1.3.54 Private
Network Features—COLP (Connected Line
Identification Presentation), 1.5.3 Private Network
Features—Displaying Your Telephone Number on the
Called Party’s Telephone)
Document Version 2009-11 Operating Manual 197
4.1.1 Troubleshooting