Troubleshooting - 33
Fault Checklist
Problem
Cause
Detergent and foam
There is no foam or
hardly any foam.
The amount of foam varies, depending on the
-
temperature, level and softness of the water.
You may have put powdered detergent directly into the
-
drum; you must put it in the detergent drawer.
You may not be using enough detergent.
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You may be using a reduced-foam type of detergent.
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Heavily soiled laundry and larger loads of laundry may
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reduce the amount of foam.
There is a lot of foam.
The amount of foam varies, depending on the
-
temperature, level and softness of the water.
You may have used too much detergent.
-
The type of detergent you are using may cause excess
-
foam.
Fabric softener
overflows.
The softener may have exceeded the MAX level for the
-
detergent drawer. (See page 11.)
You may have spilt the liquid by closing the detergent
-
drawer too strongly.
After the wash has
finished, powdered
detergent residue
remains.
You may have put powdered detergent directly into the
-
drum; you must put it in the detergent drawer.
Noise
There is an unusual
noise or vibration.
There may be metal items in the drum.
-
The anchor bolts may not have been removed. (See page
-
38.)
The appliance may be on a sloping or unstable surface.
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If none of the above is the cause, contact your local
Customer Communication Centre.
There is noise when
the water drains out.
This is normal; it is noise created by the operation of the
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drain pump.
The fan makes noise.
This is normal; the fan is cooling off the electric parts.
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NA-140VZ4_English.indb 33
2012-12-27 17:59:03
