Troubleshooting - 27
Fault Checklist
Problem
Cause
W
ashing machine
Buttons do not work.
The programme, temperature, preset time, or Extra Rinse
-
function settings cannot be changed while washing is in
progress.
Child lock may be activated. (See page 22.)
-
Door does not open.
Door lock may be activated. (See page 13.)
-
The water temperature or level may be too high. (See
-
page 13.)
Unusual odour
Rubber parts may give off a smell when you start using
-
the appliance, but the smell will go away over time.
You can wash the drum by running the 90°C programme.
(See page 24.)
W
ash
No water going into
the appliance.
The water tap might be turned off.
-
The water-supply hose may be frozen. (See page 26.)
-
The water supply may be disrupted.
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The water-supply filter may be clogged. (See page 26.)
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There is only a small
amount of water.
If you have paused the washing and then restart it, the
-
appliance may drain out some water.
Do NOT pour water in through the door.
Water builds up
during the washing.
This is normal; water is automatically supplied if the
-
amount of water has decreased. For heavy loads, the
water may fill up repeatedly.
Rinse/Spin
No water flows into
the appliance during
the rinsing process.
Before rinsing, the appliance spins to drain out remaining
-
water. The water will fill up after that.
Rinsing begins
before the spin
process finishes.
After washing, excess foam may remain, so the water is
-
drained out and refilled to wash it away. This feature is
called foam detection.
During spin-dry,
the drum stops and
rotates several times.
This is normal; the appliance has detected an unbalanced
-
load and is trying to correct it.
Foam and water
remain in the door or
door seal.
Although some foam and water might remain depending
-
upon the state of the laundry and the amount of detergent
used, the performance of the rinse cycle is unaffected.
Spin cycle repeatedly
starts and stops.
This is normal; intermittent spinning of the tub helps the
-
spin process to operate quietly.
The laundry may be too light. If so, add one or two bath
-
towels.
The laundry is still
wet after the spinning
finishes.
An unbalanced load is not corrected automatically.
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If the laundry is too light, add one or two bath towels.
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If the laundry gets tangled up, untangle it.
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NA-107VC4_EU.indb 27
2012-2-1 9:56:38
