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Panasonic KX-VC1600SX, User Manual

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Panasonic KX-VC1600SX User Manual Download Page 109

Display Unit Information

You can view the setting information for the unit.

1.

Select 

"System Info."

 and press 

[ENTER]

.

•

The unit information screen is displayed
(Page 87).

2.

Press 

[BACK]

.

•

The system setting screen is displayed.

Checking Enhanced Features

You can check which features have been activated due
to software enhancement (Page 128).

1.

Select 

"Enhancement"

 and press 

[ENTER]

.

•

The enhanced feature confirmation screen is
displayed.

Note

•

For details about 

"Activated Features"

,

refer to Page 128.

2.

Press 

[BACK]

.

•

The system setting screen is displayed.

Performing a Network Test

You can confirm whether a network connection can be
established with a particular IP address.

Note

•

You cannot perform a network test from the
contact list screen or the call history screen.

1.

Select 

"Network Test"

 and press 

[ENTER]

.

•

The network test screen is displayed.

2.

Enter an IP address.

Note

•

If the IP address contains 1 or 2 digit
numbers, enter these numbers as they are.
Do not enter like [.001].
Example: The IP address is [192.168.0.1].

–

Correct entry: [192.168.0.1]

–

Wrong entry: [192.168.000.001]

3.

Press 

[R]

.

•

The network test starts. After the network test is
finished, if the network test was successful or
timed out, the details of the results are
displayed. If the network test failed, a message
indicating the failure is displayed.

4.

Press 

[BACK]

.

•

The system setting screen is displayed.

Performing Self Diagnosis

You can check how your image will be displayed and
how your voice will be heard to the other party before
starting a video conference call, using your own display
and speakers.

Note

•

Self diagnosis can be performed even when a
headset is connected.

Document Version  2015-03  

User Manual

109

Contacts and Settings

Summary of Contents for KX-VC1600SX

Page 1: ... this product and save this manual for future use KX VC1300 KX VC1600 Software File Version 4 15 or later Document Version 2015 03 In this manual HD Visual Communication is abbreviated as HDVC In this manual the suffix of each model number e g KX VCA001XX is omitted unless necessary KX VC1300SX KX VC1600SX HD Visual Communication Unit ...

Page 2: ... Microphone together stereo output may be unavailable depending on the connection configuration Page 27 Page 29 Home Electronics style Remote Control Operation and Simple Easy to Understand Graphical User Interface You can make settings and perform operations using familiar remote control operations and a simple easy to understand interface Stabilised Communication Quality In periods of network co...

Page 3: ...s the Main Site Selectable Video Source By connecting your computer or video camera to the unit you can show your computer s screen or video camera image to video conference call participants Page 72 Encrypted Communication Packets sent for video conference calls can be encrypted to prevent packet leaks tampering or eavesdropping KX VC Series NAT Traversal Service KX VC Series NAT Traversal Servic...

Page 4: ...ctivation Keys By using an activation key sold separately you can upgrade the features of the unit Page 17 This allows enrollment in the KX VC Series NAT Traversal Service and if using the KX VC1600 multiple connections with up to 10 parties simultaneously Remote Video Camera Operation via Remote Control You can move your own video camera up down left and right as well as zoom in and out Page 75 Y...

Page 5: ...Source Software Parts of this product use Open Source Software supplied based on the conditions of the Free Software Foundation s GPLs and or LGPLs and other conditions Relevant conditions apply to this software Therefore please read license information about GPLs and LGPLs and License Info of system settings of this product before using this product Also some software parts of this product are li...

Page 6: ...tions of the Software and documentation are owned by RADVISION and are protected by United States copyright laws other applicable copyright laws and international treaty provisions RADVISION and its suppliers retain all rights not expressly granted 6 User Manual Document Version 2015 03 Introduction ...

Page 7: ...arting a Video Conference 46 Making a Video Conference Call 46 Calling Using One Touch Connection Numbers From the Home Screen 46 Calling from the Contact List 2 party Conference 47 Calling Using Profile Multiple party Video Conference Calls 49 Calling by Entering an Address Directly 51 Calling from the Call History 53 Answering a Video Conference Call 56 Connecting to an MCU 58 During Video Confe...

Page 8: ...l Site Information 94 Changing System Settings Performing System Maintenance 96 Setting the Unit Name 99 Setting the Date and Time 99 Making Network Settings 99 Making Connection Settings 100 Setting the MCU 102 Setting One touch Connection Numbers 104 Making Screen Standby Settings 104 Making Sound Settings 104 Setting the MIC Position 105 Making Remote Control Settings 107 Changing Video Camera ...

Page 9: ...raversal Service Setup Procedure 131 Connect to the Internet 133 Obtain a Registration Key 133 To check the MPR ID using the unit 133 To obtain a Registration Key using a computer 134 To display the Registration Key again using a computer 135 Miscellaneous 139 Changing the Remote Control Batteries 139 Cleaning the Unit 140 Input 141 Inputting Letters and Numbers 141 Additional Information 154 Trou...

Page 10: ...sures This equipment is compliant with Class A of CISPR 32 In a residential environment this equipment may cause radio interference CAUTION Before attempting to connect or operate this product please read the label on the bottom Be sure to use the specified type of batteries only Ensure that batteries are installed with correct polarity Incorrectly installed batteries can burst or leak resulting i...

Page 11: ...us has been damaged in any way such as power supply cord or plug is damaged liquid has been spilled or objects have fallen into the apparatus the apparatus has been exposed to rain or moisture does not operate normally or has been dropped Document Version 2015 03 User Manual 11 For Your Safety ...

Page 12: ...microphone Cards might become unusable 8 Do not bring the device near items that emit electromagnetic waves or that are magnetised high frequency sewing machines electric welders magnets etc Doing so may result in static noise or damage 9 Keep the device at least 10 cm 4 in away from all walls If placed against a wall the device may not be able to ventilate properly which may lead to a system malf...

Page 13: ... Disclosure over the Network To ensure the security of private conversations only connect the unit to a secure network To prevent unauthorised access only connect the unit to a network that is properly managed Make sure all computers connected to the unit employ up to date security measures To prevent illegal access from the Internet activate a Firewall Privacy and Right of Publicity By installing...

Page 14: ...should not be mixed with general household waste For proper treatment recovery and recycling of old products and used batteries please take them to applicable collection points in accordance with your national legislation and the Directives 2002 96 EC and 2006 66 EC By disposing of these products and batteries correctly you will help to save valuable resources and prevent any potential negative ef...

Page 15: ...s These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is li...

Page 16: ...ords may vary depending on the country area of use Please use whichever is appropriate for the country area Optional Accessory The following products are available as optional accessories Proprietary main video camera Proprietary main video camera 12x optical 10x digital zoom Pan tilt function supported Proprietary main video camera 3x optical 4x digital zoom Pan tilt function supported Model No G...

Page 17: ...Product Name Activation Key Type Target Model Description KX VCS701 Activation Key Card NAT Traversal 1 Year NAT Traversal 1 Year KX VC1300 KX VC1600 Extends the service period of KX VC Series NAT Traversal Service KX VCS703 Activation Key Card NAT Traversal 3 Year NAT Traversal 3 Years KX VC1300 KX VC1600 Extends the service period of KX VC Series NAT Traversal Service KX VCS304 Activation Key Ca...

Page 18: ...h the display or speakers If a headset is connected how audio is sent to the other party differs depending on the type of devices connected as follows Connected Device Audio Sent to Other Party Boundary Microphone Audio is picked up only by the headset microphone Audio is not picked up by the Boundary Microphones General purpose microphone Both the general purpose microphones and the headset micro...

Page 19: ... jack Page 27 Used to connect general purpose microphones not for the Boundary Microphone Audio Out L R jack Used to connect an amplifier or active speaker Page 31 Also used to connect the speakers of a display without an HDMI terminal for audio output Page 32 Component terminal KX VC1600 only Page 32 Used to connect to the display with a component video cable Functional Earth terminal Used to con...

Page 20: ... 26 Connect the main video camera with an HDMI cable HDMI1 terminal Page 26 Used to connect to the display with an HDMI cable HDMI2 terminal Page 26 Used to connect to the display with an HDMI cable HDMI3 terminal KX VC1600 only Page 26 Used to connect to the display or a video recorder with an HDMI cable Used to switch the displayed image between your image and recorded video DC IN Page 27 Connec...

Page 21: ...r control the PT Pan Tilt of a video camera and select items Press to make or manually answer video conference calls Page 46 Page 56 Press to select the feature assigned to each colour Available features are displayed in the guide area Page 38 Press to adjust the volume during a video conference call Press to increase and to decrease the volume Page 68 Press to mute the microphone during a video c...

Page 22: ... the previous screen Press to confirm the selected item or entered information Press to end a video conference call Press to display the camera control screen Page 76 Press for zoom control zoom in out of the video camera either at your end or the other party s end Page 75 22 User Manual Document Version 2015 03 Preparation ...

Page 23: ...ay is suspended and the status LED turns off Screen standby mode ends when the remote control is operated or when a video conference call is received Notice If screen standby mode ends and no image is visible check to see if the display or video camera s power saving settings are enabled Check each device s manual for more information about its power saving settings Note You can change the length ...

Page 24: ... It takes about 7 seconds to return from screen standby mode The length of time may vary depending on the type of display you are using 24 User Manual Document Version 2015 03 Preparation ...

Page 25: ...al and Component terminal connect to displays that have the same resolution Page 123 Cables Prepare the following commercially available cables HDMI cable Category 2 high speed recommended Note Use cables with the HDMI logo certified HDMI cables for HDMI connection Using non certified cables may adversely affect operation Use HDMI cables with secure connectors LAN cable 100BASE TX full duplex Cate...

Page 26: ... recording Page 123 If your display is not compatible with HDMI use a component cable Since sound signals are not transmitted when using a component cable connect an amplifier active speaker or use the display s speakers If game mode can be selected in the display s settings set game mode It may improve voice delay 3 Connect a microphone Digital Boundary Microphone optional Connect the Digital Bou...

Page 27: ...ocumentation for each device 5 Connect the power cord to the AC adaptor Use only the power cord included with the unit 6 Insert the AC adaptor s DC cord G into the DC IN terminal on the back of the unit Use only the AC adaptor included with the unit Wrap the DC cord around the hook to prevent it from being disconnected 7 Plug in the power cord into the power outlet Choose an outlet that is conveni...

Page 28: ...r picked up The range of each microphone the radius of the circle with a microphone at the centre varies according to the level of surrounding and the number of microphones being used Place microphones accordingly referring to the following table Noise level Micro phone A quiet room 40 dBsplA A regular room 45 dBsplA A noisy room 50 dBsplA 1 approx 3 m approx 9 8 ft approx 2 2 m approx 7 2 ft appr...

Page 29: ...e not using Digital Boundary Microphones and an Analogue Boundary Microphone together If a headset is connected audio from the headset microphone is given priority and audio from Analogue Boundary Microphones is no longer picked up The range of the microphone the radius of the circle with a microphone at the centre varies according to the level of surrounding noise Place the microphone accordingly...

Page 30: ... when a headset is connected KX VC1600 only For 3 conductor stereo mini plugs only Sub Video Camera Connection This section describes how to connect a sub video camera You can transmit images taken with the sub video camera to all parties 1 Connect the sub video camera Connect the sub video camera to the Sub Camera terminal on the back of the unit using an HDMI cable Note You can connect disconnec...

Page 31: ...ct an amplifier active speaker 1 Connect the amplifier active speaker to the Audio Out L R jack on the back of the unit using a stereo pin plug cable Note Connect the amplifier active speaker correctly as follows Left channel L Right channel R For more details about the amplifier or active speaker refer to the documentation for the corresponding device Layout example Place the speakers either side...

Page 32: ...the back of the unit using a component cable Note To use the display s speakers to output audio connect the display to the Audio Out L R jack Page 19 on the back of the unit using a stereo pin plug cable If displays are connected using both the HDMI terminal and Component terminal connect to displays that have the same resolution 32 User Manual Document Version 2015 03 Preparation ...

Page 33: ...on Example Diagram when using the Internet KX VC Series NAT Traversal Service Compatible with LAN1 Router Router Router LAN1 Internet KX VC Series NAT Traversal Service Document Version 2015 03 User Manual 33 Preparation ...

Page 34: ...only Intranet LAN2 LAN1 Router Router KX VC Series NAT Traversal Service Internet Router Note When using a dual network LAN1 and LAN2 Use LAN1 when using KX VC Series NAT Traversal Service The default gateway is in LAN1 NAT or DHCP can be used only in LAN1 34 User Manual Document Version 2015 03 Preparation ...

Page 35: ...Preparing the Remote Control Inserting Batteries 1 Open the cover 2 Insert batteries R6 AA dry cell minus side first then close the cover Document Version 2015 03 User Manual 35 Preparation ...

Page 36: ...ess the Power button on the front of the unit or on the remote control for more than 1 second Both can turn the power on or off When the power is turned on the Power LED starts flashing green Then the Power LED becomes green the Status LED starts flashing blue slowly and the Home screen is displayed When the power is turned off the Power LED becomes red 1 36 User Manual Document Version 2015 03 Pr...

Page 37: ... Mode The connection mode local site name Terminal ID and maximum bandwidth IP NAT Traversal Mode The connection mode local site name Terminal ID LAN1 IP address LAN2 IP address KX VC1600 only maximum bandwidth encryption status indication icons and Static NAT status indication icons if using the Static NAT feature Note When selecting a local site Page 94 the selected local site s information is d...

Page 38: ...3 is set to ON H 323 is set to ON and Encryption H 323 is set to OFF Static NAT Status Indication Icon Icon Status of Settings When using IP mode Static NAT is set to ON Group Site Displays the name group name assigned to One Touch Connection number 1 through 5 If the name is too long to display it will be shortened and ended with Remote Control ID Displays the remote control ID of the unit when i...

Page 39: ...in by pressing FULL SCREEN on the remote control Menu Screen Idle Screen Displayed when MENU is pressed on the remote control Displays operations you can perform and settings you can change A B C Menu List Displays the various functions you can use and settings available to change Guide Displays operations you can perform with the remote control when performing features or changing settings Admini...

Page 40: ...nnection number is displayed Video Image Displays the other party s video your own video or video from the secondary video input such as a computer display or a sub video camera Subscreen Depending on the screen layout your own video or the other party s video is displayed here Duration Displays the duration of the current video conference call Note 99h59m is displayed for the duration even if the...

Page 41: ...ot displayed while the combined computer video feed screen is being displayed Other Site s Audio Indication Displayed on the Main Site when Other Site s Audio is set to Mute during a multiple party video conference call using the built in MCU Page 67 Page 91 Dialling Indication Displayed when a call is incoming at another site such as when a site is added during a call or when a call is made Page ...

Page 42: ...mber of characters that can be entered for user name and domain name are the same as for SIP user name and SIP domain name The following characters can be used for input such as entering addresses in the contact list or directly entering the address of the party to call When using SIP alphanumeric characters symbols _ up to 189 characters When using H 323 alphanumeric characters symbols _ up to 18...

Page 43: ...inese 3 Press ENTER 4 Press G 5 Use to select Yes and press ENTER The connection mode setting screen is displayed 6 Press ENTER use to select the desired connection mode and then press ENTER again Note Calls cannot be made with other parties whose connection mode is different from yours NAT Traversal Mode or IP NAT Traversal Mode can be used only after activating KX VC Series NAT Traversal Service...

Page 44: ...ess Subnet mask or Default Gateway contains 1 or 2 digits numbers enter these numbers as they are Do not enter like 001 Example The IP address is 192 168 0 1 Correct entry 192 168 0 1 Wrong entry 192 168 000 001 DNS Server Use to select whether the IP address information for the DNS servers Primary DNS Server Secondary DNS Server will be obtained automatically from a DHCP server or will be set man...

Page 45: ...tic restart Note If the IP address or subnet mask contains an invalid value a message will appear requiring you to enter a valid IP address or subnet mask A multicast address or broadcast address cannot be used for the IP address Document Version 2015 03 User Manual 45 Preparation ...

Page 46: ...ot call the party by entering an address directly or by using the call history If a video conference call is received during another video conference call a dialogue box is displayed to confirm whether to answer the incoming video conference call Use to select Yes or No and press ENTER Select Yes to answer the video conference call Select No to stop receiving the incoming video conference call and...

Page 47: ... in the other party s contact list In such cases when the other party tries to call you by selecting a registered IP address from their contact list the call will not be connected For details contact your network administrator 1 Press MENU The Menu screen is displayed 1 4 5 2 3 2 Select Contact List using and press ENTER The contact list screen is displayed The entries are grouped in the index tab...

Page 48: ...b assigned to that button as shown below Numeric button 1 2 3 4 5 6 7 8 9 0 Index Tab ABC DEF GHI JKL MNO PQRS TUV WXYZ 0 9 Note If the display is sorted by speed dial number in step 2 you can click a speed dial number 1 through 600 to select it 4 Press START to start the call 5 When you want to end the call press END The Home screen is displayed 48 User Manual Document Version 2015 03 Starting a ...

Page 49: ...nd press ENTER The profile list screen is displayed 3 Select the profile you want to use to make a call using 4 Press START to start the call 5 When you want to end the call press END For ending a multiple party video conference call refer to Disconnecting Parties During Video Conference Call Page 62 Note You can make a video conference call by changing the party of the selected profile before sta...

Page 50: ...layed 3 Select the party using then press ENTER Selecting an item will add or remove the mark for the item in the selection column The contacts with a mark will be called 4 Press START to start the call A dialogue box to confirm the start of a call is displayed 5 Use to select Yes and press ENTER 50 User Manual Document Version 2015 03 Starting a Video Conference ...

Page 51: ...to input Connection mode 1 to Connection mode 9 and press ENTER 4 Use to select the connection mode IP Mode SIP IP Mode H 323 NAT Traversal Mode 5 Use to select the site Site 1 to Site 9 6 When using IP mode enter the IP address or host name SIP URI or SIP user name H 323 extension H 323 name or MCU s conference room number IP address When using NAT Traversal mode enter the connection number 7 dig...

Page 52: ... 42 for details about the characters that can be input for address entry Enter a standards compliant value For details contact your network administrator To initiate a video conference call by entering an MCU s conference room number IP address SIP Server and Gatekeeper must be set to OFF Page 118 Page 120 If the other party is using the KX VC300 KX VC600 with a software version older than 3 00 no...

Page 53: ... 51 that information is displayed instead of the contact name That information is displayed even if a matching entry exists in the contact list Even when a profile is used to make a video conference call the call will appear in the outgoing call history You can then make a video conference call with a profile from the outgoing call history If consecutive video conference calls are made to the same...

Page 54: ...creen by pressing G When calling using a profile the Profile ID PID is displayed In the incoming call history if a party is not registered in your contact list the address information received from the party is displayed In the outgoing call history if a party is registered in your contact list the contact name is displayed However when calling by entering an IP address or host name SIP URI or SIP...

Page 55: ...as non compliance with the relevant standards In this case contact your network administrator 3 Select the party you want to call using Note If you press ENTER the call history details screen is displayed When not selecting a local site Page 94 the values of the basic settings are displayed for Local site name Bandwidth displays the mediated bandwidth for connected sites Depending on the other par...

Page 56: ...ce call is incoming there will be an incoming call ring and a dialogue box is displayed When the caller is registered in the contact list the caller s site is displayed When the caller is not registered the caller s IP address connection number or other caller information that is received is displayed Note If the other party uses the same SIP domain name as you only the SIP user name and not the S...

Page 57: ...More than one incoming call is set to ON in Call set up Use to select Yes or No and press ENTER When Yes is selected you can answer a video conference call When No is selected you can stop receiving a video conference call and continue making a video conference call When Automatic Answer is Set When a video conference call is incoming the call will be automatically answered after one ring and tran...

Page 58: ...on specifications e g resolution and available functions e g content sharing differ depending on the MCU you connect to For details contact your dealer The procedure for connecting to an MCU differs depending on the MCU For details contact your dealer Audio sent to the other party is monaural While you are displaying a sub video camera s image you cannot send a still image from the sub video camer...

Page 59: ... occur You can operate the other party s device using tone signals with the KX VC1600 KX VC1300 HDVC MPCS 1 1 Enter a tone signal 0 9 or The input field A is displayed A Note The input field can only contain up to 16 characters If you input 17 characters the first character input will not be displayed in the input field but all tone signals will be sent The input field is not displayed until a ton...

Page 60: ...gue box is not displayed and the manual dial screen is displayed instead For sites that are in a video conference call that was made using profile calling with entry restriction set to ON in the profile settings the dialogue box is not displayed and the profile used to make the call is selected 3 Use to select the dialling method Profile or Manual Dial When selecting profile The profile setting se...

Page 61: ... to select the contact list or call history and then press ENTER Use to select the contact you want to refer to For the contact list you can use or the numeric buttons of the remote control to select the displayed tab Page 48 For the call history press G to switch between the incoming call history and the outgoing call history Press ENTER 4 Press START Note If your own site becomes a Sub Site do n...

Page 62: ... dialogue box to select the party you want to disconnect is displayed Note In step 1 pressing MENU using to select Disconnect and then pressing ENTER will still display the dialogue box 2 Select the party whom you want to disconnect using and press ENTER The selected party is disconnected Disconnecting a multi party conference Sub Site only 1 Press END The video conference call is disconnected 62 ...

Page 63: ... image is displayed full screen and your own image is displayed in the upper right subscreen PwithP Layout 3 The other party s image and your own image are displayed Side by side Layout 4 Your own image is displayed full screen 1 Example 1 display 2 party video conference without content sharing Main Site Single stream communication LAYOUT The other party The other party The other party LAYOUT You...

Page 64: ...ties joining a video conference call CP1 to CP10 Changes to the selected layout Layout according to the number of sites when Auto is selected Number of Sites Layout Number 2 CP1 3 4 CP4 5 6 CP6 7 8 CP8 9 10 CP10 Layout patterns that can be selected during a video conference call Layout Number Layout Configuration CP1 1 CP2 1 2 CP4 1 2 3 4 64 User Manual Document Version 2015 03 During Video Confer...

Page 65: ...2 CP2 24 CP4 26 CP6 28 CP8 20 CP10 Note If DTMF layout change in MCU Settings is set to OFF operations cannot be performed from a Sub Site Page 103 When the layout is changed from a Sub Site all sites layouts are also changed When the layout of the Main Site automatically changes when Screen Layout of MCU Settings is set to Auto Page 102 or when Screen mode set is set to Auto on the communication ...

Page 66: ...lume during a call will be automatically set as the main display Voice Activation 2 Your own site s image is fixed as the main display and the party caller with the loudest volume during a call will be set to display priority 2 Local Site Displays your own site Site 1 to Site 9 Displays the selected site as the main display Note When sharing a computer s screen or sub camera image on one screen th...

Page 67: ... Site only You can set whether the audio of the other party during a video conference call will be combined with the audio of the Main Site or if it will be muted 1 Press MENU The communication menu screen is displayed 2 Use to select Other Site s Audio and press ENTER The other party s audio setting dialogue box is displayed 3 Use to select Mix or Mute and press ENTER Mix default Audio is output ...

Page 68: ...arty s voice Pressing will decrease the volume of the other party s voice After about 3 seconds the volume level bar disappears Note You can set the volume level of a video conference call before starting the call Page 105 After ending a video conference call the volume level returns to the volume level set before starting the call You cannot adjust the display s volume 68 User Manual Document Ver...

Page 69: ...eived video conference call Page 102 Muting the Microphone Operation with the Remote Control 1 Press MIC MUTE An icon appears in the status display area of the screen Page 37 and the LED light on the Boundary Microphone becomes red Make sure the colour of the LED changes Pressing MIC MUTE again will unmute the microphone The LED light on the Boundary Microphone becomes green Make sure the colour o...

Page 70: ...olour of the LED changes Note When multiple Digital Boundary Microphones are connected pressing the MIC Mute button of one Digital Boundary Microphone will mute all Digital Boundary Microphones When using Digital Boundary Microphones and an Analogue Boundary Microphone together pressing the MIC Mute button on one Boundary Microphone will mute all Boundary Microphones If a headset is connected the ...

Page 71: ...eduction is enabled Pressing Y again will display Whisper Mode OFF and noise reduction is disabled Note Noise reduction is available only when Digital Boundary Microphones are connected You can set whether to enable noise reduction for a video conference call before starting the call Page 102 After a video conference call is finished the noise reduction setting returns to the value set before star...

Page 72: ...C or CAMERA SUB during a video conference call For dual stream communication You can send the image of your video camera and the image of your computer s screen or a sub video camera at the same time to the other party You can view the other party and check shared data at the same time Note If dual stream communication is disabled in the communication settings Page 101 or if a device that does not...

Page 73: ...1 HDMI2 Site 3 Site 4 CAMERA MAIN PC CAMERA SUB Your Own Site With contents sharing With contents sharing Other Video Sources Other Video Sources Other Video Sources Other Video Sources LAYOUT LAYOUT LAYOUT Other Video Sources Other Video Sources Other Video Sources Other Video Sources Other Video Sources Other Video Sources Site 2 Site 1 Site 3 Site 4 Site 2 Site 1 LAYOUT LAYOUT LAYOUT Site 3 Sit...

Page 74: ...ge their screen layout to one that displays your screen For dual stream communication While sharing the contents of a computer s screen or the sub camera image the other party can also share their contents Note that in this case the images for the contents of all sites will change to the last shared image While the Home screen idle screen is displayed pressing PC or CAMERA SUB will display the con...

Page 75: ...r parties is using the KX VC400 KX VC500 KX VC300 KX VC600 with a software version older than 2 30 not including 2 30 you will not be able to control any of the other party s video cameras You will only be able to control your own video camera In order for other parties to be able to control your video camera you must set CAM ctrl from remote site s in your settings to ON by default it is set to O...

Page 76: ...yed Operation from the video camera menu 1 Press CAM CTRL The site selection dialogue box is displayed Note After the site selection dialogue box is displayed if no operations are performed within approximately 3 seconds the dialogue box will disappear 3 1 2 3 2 Use to select the site to display and press ENTER The camera control screen is displayed 76 User Manual Document Version 2015 03 Controll...

Page 77: ...s in succession To return to the video conference call screen press BACK Note You can press FULL SCREEN on the remote control to display hide the guide area You can specify in the administrator menu Page 125 whether the entire guide area is hidden or only a portion of it In the following cases you will not be able to control a video camera even if you press CAM CTRL While displaying the unit infor...

Page 78: ...unctions For details contact your dealer The features that can be used may be limited depending on your video camera model e g A video camera with only a zoom feature 1 Press HOME The Home screen is displayed Note If you are registering presets for the sub video camera press CAMERA SUB 5 3 6 5 7 2 1 8 4 2 Press CAM CTRL The camera control screen for your own video camera is displayed 3 Press G The...

Page 79: ...om out Pan the video camera left right Tilt the video camera up down 6 Press G A dialogue box to confirm the saving of settings is displayed 7 Use to select Yes and press ENTER The preset screen is displayed Note To continue making settings repeat steps 4 7 8 Press HOME The Home screen is displayed Note Preset registration information for a video camera is saved in that video camera If a video cam...

Page 80: ...ng a video conference call 1 Press CAM CTRL The site selection dialogue box is displayed Note After the site selection dialogue box is displayed if no operations are performed within approximately 3 seconds the dialogue box will disappear 2 1 3 2 Use to select Local Site and press ENTER The camera control screen is displayed 3 Press a numeric button 1 9 to select the preset number that you want to...

Page 81: ...on your video camera model For details about compatible video camera models contact your dealer 1 Press CAM CTRL The site selection dialogue box is displayed Note After the site selection dialogue box is displayed if no operations are performed within approximately 3 seconds the dialogue box will disappear 1 2 4 3 2 Use to select Local Site and press ENTER The camera control screen is displayed Do...

Page 82: ...ing on your video camera model While you are configuring settings on the camera menu screen other parties cannot control your video camera Brightness screen Brightness Mode Press ENTER and use to select Auto or Manual Note When Manual is selected you can adjust the brightness by pressing the buttons on the remote control B Dark R Light 82 User Manual Document Version 2015 03 Controlling a Video Ca...

Page 83: ...procedure 1 Press ENTER If the white balance had been set before by selecting Calibrate that previously set state will be recalled 2 Turn a piece of white paper toward the video camera 3 Press G Focus screen Use to select the following items for input Focus Position Press ENTER and use to select Center or Sides Wide Focus Mode Press ENTER and use to select Auto or Manual Note When Manual is select...

Page 84: ... a part of the video image and displays it in the four corners of the screen Magnifier Press ENTER and use to select ON or OFF Note If you want to use the magnifier function perform the following procedure 1 Select ON and press ENTER Your own image is displayed in full screen and a magnified image of your own is displayed in the upper right subscreen 84 User Manual Document Version 2015 03 Control...

Page 85: ...OOM to zoom in and press ZOOM to zoom out To change the screen layout If you want to change the position of the magnified image on the screen press Y Each time you press Y the position of the magnified image will change in the following order upper right lower right lower left upper left Example When the dotted line part is magnified and displayed in the upper left subscreen 3 To return to the mag...

Page 86: ...ayed A mark is displayed next to any network or peripheral devices connection that is not in normal operation or not connected 2 1 2 Press BACK The display returns to the screen in use before the connections status screen was viewed 86 User Manual Document Version 2015 03 D i s p l a y i n g t h e C o n n e c t i o n S t a t u s Displaying the Connection Status ...

Page 87: ...f communication encryption ON OFF Best effort is displayed under Encryption The first and second pages display information for your own site and the third page only during a video conference call displays information for the other party s site During a multiple party video conference call pressing G on the third page will display the site selection dialogue box where the displayed site can be chan...

Page 88: ...h during a video conference call adjusts to that of the party that has set the lowest bandwidth for the maximum bandwidth setting among all participating parties Video conferences cannot use more bandwidth than the maximum bandwidth setting set by your dealer For details contact your dealer Connection mode Press ENTER and use to select the connection mode call type IP Mode SIP IP Mode H 323 or NAT...

Page 89: ...rmation 1 Press MENU The Menu screen is displayed 2 Use to select Contact List and press ENTER The contact list screen is displayed 3 Use to select the contact you want to edit You can use or the numeric buttons of the remote control to select the displayed tab Page 48 4 Press ENTER The contact list details screen is displayed 5 Press G The contact list edit screen is displayed 6 Use to select the...

Page 90: ...se to select the single party entry you want to add as a contact and press B The contact list registration screen is displayed 4 Use to select the necessary items and input information 5 Press G A dialogue box to confirm the saving of settings is displayed 6 Use to select Yes and press ENTER The outgoing or incoming call history screen is displayed depending on which of the screens you displayed i...

Page 91: ... is displayed as display priority 2 Local Site Displays your own site Site 1 to Site 20 Displays the image of the selected connection as the main display Site name display Select whether to display site names during a multiple party connection ON default Display site names OFF Do not display site names Other Site s Audio Select whether to forcibly mute the audio of other parties during a multiple ...

Page 92: ...is displayed 9 Use to select Yes and press ENTER The profile list screen is displayed 10 Press HOME The Home screen is displayed Note To continue entering another contact press B and repeat steps 3 9 Up to 20 connections can be registered but the number of usable connections will be automatically selected from the top after invalid settings Not Registered Connection mode Call type are excluded Edi...

Page 93: ...cal site screen Page 124 Registering a Local Site 1 Press MENU The Menu screen is displayed 2 Use to select Select local site and press ENTER The select local site screen is displayed 3 Use to select Not Registered and press B The local site settings screen is displayed 4 Use to select the following items for input Add Local Site Press ENTER and use to select a creation method Add New default Crea...

Page 94: ...t restarts automatically Note When changing the connection mode the time required for a restart may depend on network conditions Restarting the unit once more will return the local site to the basic settings the first line of the local site selection settings To keep the selection after restarting set Same setting after restart to ON Page 126 System settings and administrator menu settings can be ...

Page 95: ...6 Press HOME The Home screen is displayed Document Version 2015 03 User Manual 95 Contacts and Settings ...

Page 96: ...ved data is lost When No is selected you can continue entering the data 1 Press MENU The Menu screen is displayed 2 Use to select Settings and press ENTER The system settings screen is displayed System Setting Screen List A System Settings Sets the device s name Page 99 B Set Date Time Sets the date and time Page 99 C Network Settings Sets the network settings Page 99 D Call set up Sets items used...

Page 97: ...nference call starts Page 104 I MIC Setting Sets the positioning for proprietary digital boundary microphones Page 105 J Remote Ctrl ID Sets IDs for the remote control and the main unit Page 107 Previous page Following page B R K Camera Settings Sets the camera at your own site Page 108 L Language Setting Sets the display language Page 108 Previous page Following page B R Document Version 2015 03 ...

Page 98: ...o being sent to other parties from your own site Page 109 Previous page Following page B R R License Info You can display information about licences and open source software Page 110 S EULA You can display information about the licence agreement Page 110 T Remote access Performs the operations so that dealers can carry out maintenance remotely Page 110 3 Use to select an item to set and press ENTE...

Page 99: ...t page and press B to move to the previous page IP Address Use to select whether the IP address information for this unit IP Address Subnet mask Default Gateway will be obtained automatically from a DHCP server or will be set manually Auto default Obtain the IP address information automatically Manual Set the IP address information manually Note Even if you have selected Auto you still may not be ...

Page 100: ...f ON is not set for LAN 2 Routing Settings will not be displayed Once LAN 2 is set to ON press G to save the settings and close the setting screen Then select Network Settings and set the routing Routing settings for LAN2 KX VC1600 only 5 Use to select Routing Settings and press ENTER The routing list screen is displayed 6 Use to select Not Registered 7 Press B The routing settings screen is displ...

Page 101: ...abled ON default Enables dual stream communication OFF Disables dual stream communication Encode rate Press ENTER and use to select the encoding rate ratio for the main stream and sub stream Main 30 Sub 70 Prioritise the sub stream during calls Main 50 Sub 50 default Use the same priorities during calls Main 70 Sub 30 Prioritise the main stream during calls Encryption SIP Use to select whether to ...

Page 102: ...nables noise reduction OFF default Disables noise reduction Server Port Press ENTER and use to select the port to use when connecting using NAT Traversal Mode Default default A normally used port will be automatically selected Alternate Set when communication cannot be performed normally Note Displayed when Connection mode is set to NAT Traversal Mode or IP NAT Traversal Mode 3 Press G A dialogue ...

Page 103: ...ing remote control operations ON default Allow Sub Sites to perform operations using the remote control OFF Do not allow operations by Sub Sites using the remote control Note When ON is set content sharing can be controlled using the PC CAMERA SUB and CAMERA MAIN buttons as well as the numeric keypad 10 Start sharing 11 Stop sharing DTMF layout change Use to select whether other parties can use re...

Page 104: ... want to register and press ENTER The one touch connection number settings screen is displayed 5 Press G A dialogue box to confirm the saving of settings is displayed 6 Use to select Yes and press ENTER The system settings screen is displayed Making Screen Standby Settings When the remote control is not operated or a video conference call is not received for a specified length of time the unit ent...

Page 105: ...tion automatically 1 Select MIC Setting and press ENTER The auto settings screen is displayed Note If the manual settings screen is displayed press B to return to the auto settings screen 2 Press G A dialogue box to confirm the saving of settings is displayed 3 Use to select Yes and press ENTER The system settings screen is displayed Note Depending on how many Digital Boundary Microphones are conn...

Page 106: ...peaker Speaker Display R ch L ch MIC 1 R ch L ch MIC 2 R ch L ch MIC 3 MIC 1 Center stereo MIC 2 Center stereo MIC 3 Center stereo When setting Digital Boundary Microphones parallel with the display Connector Main video camera Speaker Speaker Display R ch L ch MIC 1 MIC 2 MIC 3 MIC 1 Right side MIC 2 Center Mono MIC 3 Left side When setting Digital Boundary Microphones as follows Main video camera...

Page 107: ...rent from the one specified on the Home screen a warning is displayed Follow the procedures on the screen to change the remote control ID When OFF is selected even if the unit receives a signal from a remote control that has an ID different from the one specified no warning is displayed on the Home screen Note If multiple remote controls with assigned IDs are being used close together it is recomm...

Page 108: ...nit will receive commands from the remote control ON The FIX camera will receive commands from the remote control OFF default The unit will receive commands from the remote control Note If a FIX camera is not connected or depending on the model of the FIX camera the unit will receive commands from the remote control even if ON is selected 3 Press G A dialogue box to confirm the saving of settings ...

Page 109: ... history screen 1 Select Network Test and press ENTER The network test screen is displayed 2 Enter an IP address Note If the IP address contains 1 or 2 digit numbers enter these numbers as they are Do not enter like 001 Example The IP address is 192 168 0 1 Correct entry 192 168 0 1 Wrong entry 192 168 000 001 3 Press R The network test starts After the network test is finished if the network test...

Page 110: ... and Open Source Software 1 Select License Info and press ENTER The licence information display screen is displayed Press R to move to the next page and press B to move to the previous page 2 Press BACK The system setting screen is displayed Displaying the End User Licence Agreement You can display information about the End User Licence Agreement 1 Select EULA and press ENTER The End User Licence ...

Page 111: ...you can answer a video conference call while any unsaved data is lost When No is selected you can continue entering the data 1 Press MENU The Menu screen is displayed 2 Use to select Settings and press ENTER The system settings screen is displayed 3 Press to display the fourth page 4 Use to select Admin login and press ENTER The login screen is displayed 5 Use to select Password then enter the adm...

Page 112: ...f encrypted communications and users etc Page 115 C Update Settings Performs the settings for confirming the latest version before performing a software update Page 116 D Connection mode Sets the mode for communicating with the other party Page 116 E NAT Settings Sets NAT information Page 117 Previous page Following page B R F Call Type Settings Sets the communication types used by the unit Page 1...

Page 113: ...e set to display screens such as the network settings screen Page 125 O Select local site set Sets local site settings Page 126 P Export data Exports information from the address book etc Page 126 Q Import data Imports exported data from a USB memory device Page 127 Previous page Following page B R R Enhancement Activates registration keys used for enhancing the features of the device Page 128 S S...

Page 114: ...m enhanced software Page 130 7 Use to select the items for input and press ENTER The selected screen is displayed Perform settings following the descriptions of each screen A through U 8 Press HOME The Home screen is displayed 114 User Manual Document Version 2015 03 Contacts and Settings ...

Page 115: ... an encryption key is not set for SIP communication you cannot enable encryption When using encrypted communication with the KX VC Series NAT Traversal Service set SIP communication encryption using this setting When using IP NAT traversal mode use the same encryption settings as for SIP communication in IP mode or NAT traversal mode Be aware that if encryption is disabled eavesdropping might be p...

Page 116: ...tings and press ENTER The update settings screen is displayed 2 Use to select the following items for input Proxy Server Address Enter the IP address of the proxy server If the IP address contains 1 or 2 digit numbers enter these numbers as they are Do not enter like 001 Example The IP address is 192 168 0 1 Correct entry 192 168 0 1 Wrong entry 192 168 000 001 Proxy Server Port Enter the proxy se...

Page 117: ...page If the settings have been changed press G before changing to a different screen to save the settings NAT Press ENTER and use to select Dynamic default or Static Static NAT Use to select ON or OFF default Note To select ON H 460 must be set to OFF on the H 323 settings screen Page 120 When ON is selected the IP address of the WAN side will be displayed for the unit information on the Home scre...

Page 118: ...s ENTER and use to select IP Mode SIP default IP Mode H 323 or NAT Traversal Mode Note The communication type selected here will be reflected onto the device s settings such as its displayed contents and default connection mode values for making calls 3 Press G A dialogue box to confirm the saving of settings is displayed 4 Use to select Yes and press ENTER The administrator menu screen is display...

Page 119: ...ly be set when Digest Authentication is set to ON While being entered the characters of the authentication password are displayed but once the settings are saved all the characters will be displayed as asterisks and you will no longer be able to check the authentication password on the screen Record the authentication password beforehand and store it in a safe location When the authentication pass...

Page 120: ...ation Use to select whether to enable authentication ON Enables authentication OFF default Disables authentication Authentication ID Enter an authentication ID 1 60 characters alphanumeric space symbols Page 141 comma double quotation mark cannot be entered Authentication Password Enter an authentication password 0 60 characters alphanumeric space symbols Page 141 comma double quotation mark canno...

Page 121: ... 323 Video System H 323 Audio System Use to select the item that you want to change and press ENTER Checkmarks are added or removed Codecs without a checkmark are disabled By default all are enabled Note The H 264 Baseline Profile PktMode0 codec for H 323 Video System and the G 722 codec for H 323 Audio System cannot be selected The H 264 Baseline Profile PktMode0 codec for SIP Video System and th...

Page 122: ...ontents Content Other PwithP Displays your own site s shared contents with camera image of the other party s site as a picture in picture Content Local PwithP Displays your own site s shared contents and camera image as a picture in picture Content Other SideBySide Displays your own site s shared contents with camera image of the other party s site arranged side by side Content Local SideBySide Di...

Page 123: ... a resolution of 1080p 1080i 720p cannot be used Analog compo video output KX VC1600 only Press ENTER and use to select settings for analogue component output Same as HDMI 1 Outputs an analogue component signal that is the same image as for HDMI1 Same as HDMI 2 Outputs an analogue component signal that is the same image as for HDMI2 Max Resolution KX VC1600 only Press ENTER and use to select 1080i...

Page 124: ... select audio output for during a video conference call HDMI1 default Outputs your own site s audio to HDMI1 HDMI2 Outputs your own site s audio to HDMI2 OFF Your own site s audio is not output to HDMI Note In the image output settings when Video Output is set to HDMI 1 HDMI2 is not displayed Page 122 Output local site sound Press ENTER and use to select whether your own site s audio is output to ...

Page 125: ... the contact list cannot be added edited or deleted Edit Profile Use to select ON default or OFF If you select OFF items in the profile cannot be added edited or deleted 3 Press G A dialogue box to confirm the saving of settings is displayed 4 Use to select Yes and press ENTER The administrator menu screen is displayed Making HDMI Settings 1 Select HDMI Settings and press ENTER The HDMI settings s...

Page 126: ...ialogue box to confirm the saving of settings is displayed 4 Use to select Yes and press ENTER The administrator menu screen is displayed Exporting Data The call log operation log and contacts list can be saved on a USB memory device The saved operation log can be used to specify the cause when problems occur For details contact your dealer Note A mass storage class FAT16 or FAT32 format compatibl...

Page 127: ...ted with multiple partitions USB memory devices are not guaranteed to fully operate For details contact your dealer To re connect a USB memory device make sure to fully remove the USB memory device before connecting it again You can import a startup screen to change the default startup screen 1 Prepare the USB memory device that contains the data that will be imported The file names of the files t...

Page 128: ...isplayed in Activated Features as follows 4 Point Built in MCU The function of the built in MCU to expand the number of connections from 6 sites default to 10 sites is enabled KX VC1600 only None No features have been activated 2 Press G The registration key input screen is displayed 3 Enter the 16 digit registration key 4 Press G A dialogue box to confirm the saving of settings and system restart...

Page 129: ...talled To complete the update the system will automatically restart Before restart a message will be displayed as detailed below The message displayed before the restart After the restart the system will start up with the latest software Note Contact your dealer for more information on obtaining the latest firmware and User Manual If the checking downloading or installing of a software update fail...

Page 130: ... 1 Select System Initialize and press ENTER A dialogue box confirming whether you want to start the system initialisation is displayed 2 Use to select Yes and press ENTER The system will automatically restart to complete the system initialisation Note After initialisation all system settings previously made and information stored in the contact list profile local site and call history are cleared ...

Page 131: ...etails see Checking Enhanced Features Page 109 To continue using this service after the trial service period has ended you must purchase an activation key to extend the service period The length of the service period depends on the card For details about the card contact your dealer For details about the procedure for extending the service period see Extending the Service Period Page 136 Security ...

Page 132: ...he unit 5 Video conference call over KX VC Series NAT Traversal Service 6 Extend the Service Period of KX VC Series NAT Traversal Service Page 136 using a computer Note Operations in Obtain a Registration Key Page 133 and Extending the Service Period Page 136 must be performed by your dealer For details contact your dealer 132 User Manual Document Version 2015 03 Using the KX VC Series NAT Travers...

Page 133: ...Back in Part Names and Usage Page 18 Note Operation cannot be guaranteed in the following cases You are using a router other than one tested by Panasonic Multiple HD Visual Communication Units are connected to one router The HD Visual Communication Unit is connected directly to the Internet and not through a router Obtain a Registration Key In this procedure you will use a computer to access the K...

Page 134: ... the language from the drop down list in the upper right of the screen 2 Enter the characters displayed in the image and then click Apply The function selection screen is displayed Note The fields are case sensitive 3 Click Apply new next to HDVC The new application screen is displayed 4 Fill in the following items MPR ID Activation Key No Registration ID 5 Click Next The Terms of Use screen is di...

Page 135: ...tion Key again using a computer Page 135 9 Click Menu The function selection screen is displayed To display the Registration Key again using a computer If you misplace the Registration Key information you can display it again by following the procedure below 1 From a computer access the KX VC Series NAT Traversal Service registration page https www tsunagarunet com hdcom main The login screen is d...

Page 136: ...ervice period the service period is extended by 1 year Jan 1 Mar 1 Service Period 3 months Whole day April 1 Until midnight April 2 Whole day April 2 the following year Until midnight April 3 Extended by 1 year Service Period 1 year and 3 months Duration 1 year If the service period is extended within 6 months following the expiration of a service period the service period begins at the time the e...

Page 137: ...ick Accept The extension confirmation screen is displayed 7 Click Register The extension completion screen is displayed Note To register another activation key click Register New and repeat steps 4 to 7 The total amount of the service period that can be registered using activation keys at one time is 6 years which includes the amount of time remaining in the currently active service period An acti...

Page 138: ...NTER The enhanced feature confirmation screen is displayed Check the field KX VC Series NAT Traversal Service and confirm that the service period has been extended 14 Press HOME The Home screen is displayed 138 User Manual Document Version 2015 03 Using the KX VC Series NAT Traversal Service ...

Page 139: ...ries For users in Taiwan only 1 Open the cover 2 Take out the R6 AA batteries 3 Insert new batteries R6 AA dry cell minus side first then close the cover Document Version 2015 03 User Manual 139 M i s c e l l a n e o u s Miscellaneous ...

Page 140: ...with a neutral household cleaning agent using a well wrung damp cloth Then wipe down the unit with a dry soft cloth Do not use the following when cleaning the unit They may cause unit discolouration or damage Petroleum Scouring powder Alcohol Thinner Benzine Wax Hot water Powder soap If using a chemically treated cleaning cloth be sure to follow all accompanying directions and warnings 140 User Ma...

Page 141: ...e input depends on which language is selected through system settings Press the indicated button repeatedly to cycle through the characters and numbers assigned to that button until the character you want to input is displayed If you want to input another character using the same button press to move the input cursor to the right Document Version 2015 03 User Manual 141 I n p u t Input ...

Page 142: ...mber Mode 1 1 1 1 1 1 ABCabc2 AÀÁÂÃÄÅ ÆBCÇaàá âãäåæbcç 2 aàáâãäåæ bcçAÀÁ ÃÄÅÆBC Ç2 2 DEFdef 3 3 GHIghi4 4 JKLjkl5 5 MNOmno6 6 PQRSpqr s7 7 TUVtuv8 8 WXYZwxy z9 9 0 Space 0 _ 1 abcABC2 defDEF3 ghiGHI4 jklJKL5 JKLjkl5 jklJKL5 mnoMNO6 pqrsPQR S7 tuvTUV8 wxyzWXY Z9 0 Space 0 Space 0 Space 0 Space 0 Space _ _ _ _ _ _ DEÈÉÊËF deèéêëf3 deèéêëfD EÈÉÊËF3 GHIÍghií4 ghiíGHIÍ4 MNÑOÒÓ ÔÕÖØŒ mnñoòóô õöøœ6 mnño...

Page 143: ...1 1 AÁBCaáb c2 AÀÁÂÃÄÅ ÆBCÇaàá âãäåæbcç 2 aàáâãäåæ bcçAÀÁ ÃÄÅÆBC Ç2 2 DEÉFdeé f 3 3 GHIÍghií4 4 JKLjkl5 5 MNÑOÓm nñoó6 6 PQRSpqr s7 7 TUÚÜVtu úüv8 8 WXYZwxy z9 9 0 Space 0 _ 1 aábcAÁB C2 deéfDEÉ F3 ghiíGHIÍ4 jklJKL5 JKLjkl5 jklJKL5 mnñoóMN ÑOÓ6 pqrsPQR S7 tuúüvTUÚ ÜV8 wxyzWXY Z9 0 Space 0 Space 0 Space 0 Space 0 Space _ _ _ _ _ _ DEÈÉÊËF deèéêëf3 deèéêëfD EÈÉÊËF3 GHIÍghií4 ghiíGHIÍ4 MNÑOÒÓ ÔÕÖØŒ ...

Page 144: ... Çaáâãàbc ç2 AÀÁÂÃÄÅ ÆBCÇaàá âãäåæbcç 2 aàáâãäåæ bcçAÀÁÂ ÃÄÅÆBC Ç2 2 DEÉÊFde éêf3 3 GHIÍghií4 4 JKLjkl5 5 MNOÓÔÕ mnoóôõ6 6 PQRSpqr s7 7 TUÚÜVtuú üv8 8 WXYZwxy z9 9 0 Space 0 _ 1 aáâãàbcç AÁÂÃÀBC Ç2 deéêfDEÉ ÊF3 ghiíGHIÍ4 jklJKL5 JKLjkl5 jklJKL5 mnoóôõM NOÓÔÕ6 pqrsPQR S7 tuúüvTUÚ ÜV8 wxyzWXY Z9 0 Space 0 Space 0 Space 0 Space 0 Space _ _ _ _ _ _ DEÈÉÊËF deèéêëf3 deèéêëfD EÈÉÊËF3 GHIÍghií4 ghiíGHIÍ4...

Page 145: ...rsPQRS7 tuvTUV8 wxyzWXYZ9 0 Normal space _ Button Katakana Mode Full Width Uppercase preferred Mode Lowercase preferred Mode Number Mode Normal アイウエオァ ィ ゥ ェ ォ カキクケコ サシスセソ タチツテ トッ ナニヌネノ ハヒフヘホ マミムメモ ヤユヨャュ ョ ラリルレロ ワヲンヮ Full width space Voicing mark Half voicing mark 1 2 3 4 5 6 7 8 9 0 _ Latin Mode Normal Document Version 2015 03 User Manual 145 Input ...

Page 146: ...ту6 6 ФХЦЧфхцч7 7 ШЩЪЫшщъ ы8 8 ЬЭЮЯьэюя9 9 0 Space ҐЄІЇЎ ґєіїў 0 _ 1 абвгАБВГ2 деёжзДЕЁЖ З3 ийклИЙКЛ4 мнопМНОП5 рстуРСТУ6 фхцчФХЦЧ7 шщъыШЩЪ Ы8 ьэюяЬЭЮЯ9 0 Space ґєіїў ҐЄІЇЎ _ 1 AÁÂÃÀBCÇ aáâãàbcç2 DEÉÊFdeéê f3 GHIÍghií4 JKLjkl5 MNOÓÔÕm noóôõ6 TUÚÜVtuúü v8 0 Space 1 ghiíGHIÍ4 jklJKL5 mnoóôõM NOÓÔÕ6 pqrsPQRS7 tuúüvTUÚÜ V8 0 Space _ aáâãàbcç AÁÂÃÀBCÇ2 deéêfDEÉÊ F3 PQRSpqrs7 WXYZwxy z9 wxyzWXY Z9 _ _ 1...

Page 147: ... Character 1 Western Europe Mode Extended Character 2 Eastern Europe Mode 1 1 1 1 AÀÁÂÃÄÅ ÆBCÇaàá âãäåæbcç 2 aàáâãäåæ bcçAÀÁ ÃÄÅÆBC Ç2 JKLjkl5 jklJKL5 0 Space 0 Space 0 Space 0 Space _ _ _ _ DEÈÉÊËF deèéêëf3 deèéêëfD EÈÉÊËF3 GHIÍghií4 ghiíGHIÍ4 MNÑOÒÓ ÔÕÖØŒ mnñoòóô õöøœ6 mnñoòóôõ öøœMNÑ OÒÓÔÕÖ ØŒ6 Document Version 2015 03 User Manual 147 Input ...

Page 148: ...UVtuv8 WXYZ wxyz9 0 _ 1 abcAB C2 defDEF3 ghiGHI4 jklJKL5 mnoMNO6 pqrsPQRS7 tuvTUV8 wxyzWXYZ 9 0 _ Button Uppercase preferred Mode Number Mode 1 2 3 4 5 6 7 8 9 0 _ Lowercase preferred Mode Normal space Normal space Latin Mode 148 User Manual Document Version 2015 03 Input ...

Page 149: ... 1 1 1 1 1 AÄBCaäb c2 AÀÁÂÃÄÅ ÆBCÇaàá âãäåæbcç 2 aàáâãäåæ bcçAÀÁ ÃÄÅÆBC Ç2 2 DEFdef 3 3 GHIghi4 4 JKLjkl5 5 MNOÖmn oö6 6 PQRSßpq rsß7 7 TUÜVtuüv 8 8 WXYZwxy z9 9 0 Space 0 _ 1 aäbcAÄB C2 defDEF3 ghiGHI4 jklJKL5 JKLjkl5 jklJKL5 mnoöMNO Ö6 pqrsßPQR Sß7 tuüvTUÜV 8 wxyzWXY Z9 0 Space 0 Space 0 Space 0 Space 0 Space _ _ _ _ _ _ DEÈÉÊËF deèéêëf3 deèéêëfD EÈÉÊËF3 GHIÍghií4 ghiíGHIÍ4 MNÑOÒÓ ÔÕÖØŒ mnñoòóô...

Page 150: ... ç2 AÀÁÂÃÄÅ ÆBCÇaàá âãäåæbcç 2 aàáâãäåæ bcçAÀÁ ÃÄÅÆBC Ç2 2 DEÈÉÊËF deèéêëf 3 3 GHIÎÏghiîï 4 4 JKLjkl5 5 MNOÔŒ mnoôœ6 6 PQRSpqr s7 7 TUÙÛÜVt uùûüv8 8 WXYZwxy z9 9 0 Space 0 _ 1 aàâæbcçA ÀÂÆBCÇ2 deèéêëfD EÈÉÊËF3 ghiîïGHIÎÏ 4 jklJKL5 JKLjkl5 jklJKL5 mnoôœM NOÔŒ6 pqrsPQR S7 tuùûüvTU ÙÛÜV8 wxyzWXY Z9 0 Space 0 Space 0 Space 0 Space 0 Space _ _ _ _ _ _ DEÈÉÊËF deèéêëf3 deèéêëfD EÈÉÊËF3 GHIÍghií4 ghiíGH...

Page 151: ...1 1 AÀBCaàb c2 AÀÁÂÃÄÅ ÆBCÇaàá âãäåæbcç 2 aàáâãäåæ bcçAÀÁ ÃÄÅÆBC Ç2 2 DEÈÉFde èéf 3 3 GHIÌghiì4 4 JKLjkl5 5 MNOÒÓm noòó6 6 PQRSpqr s7 7 TUÙVtuùv 8 8 WXYZwxy z9 9 0 Space 0 _ 1 aàbcAÀB C2 deèéfDEÈ ÉF3 ghiìGHIÌ4 jklJKL5 JKLjkl5 jklJKL5 mnoòóMN OÒÓ6 pqrsPQR S7 tuùvTUÙV 8 wxyzWXY Z9 0 Space 0 Space 0 Space 0 Space 0 Space _ _ _ _ _ _ DEÈÉÊËF deèéêëf3 deèéêëfD EÈÉÊËF3 GHIÍghií4 ghiíGHIÍ4 MNÑOÒÓ ÔÕÖØŒ ...

Page 152: ...bc2 AÀÁÂÃÄÅ ÆBCÇaàá âãäåæbcç 2 aàáâãäåæ bcçAÀÁÂ ÃÄÅÆBC Ç2 2 DEÈÉËFd eèéëf 3 3 GHIÍÏghiíï 4 4 JKLjkl5 5 MNOÓÖm noóö6 6 PQRSpqr s7 7 TUÚÜVtuú üv8 8 WXIJYZw xijyz9 9 0 Space 0 _ 1 aáäbcAÁÄ BC2 deèéëfDE ÈÉËF3 ghiíïGHIÍÏ 4 jklJKL5 JKLjkl5 jklJKL5 mnoóöMN OÓÖ6 pqrsPQR S7 tuúüvTUÚ ÜV8 wxijyzWX IJYZ9 0 Space 0 Space 0 Space 0 Space 0 Space _ _ _ _ _ _ DEÈÉÊËF deèéêëf3 deèéêëfD EÈÉÊËF3 GHIÍghií4 ghiíGHIÍ4 ...

Page 153: ...n an input mode other than Katakana mode or number mode is selected lowercase preferred mode uppercase preferred mode The current input mode is displayed in the guide area Example Latin mode and lowercase preferred mode currently selected Deleting an Input Character Press Y to delete an input character The character deleted depends on the position of the cursor If the cursor is to the right of the...

Page 154: ... administrator can set the length of time until the unit enters screen standby mode Page 104 When connecting a device equipped with HDCP High bandwidth Digital Content Protection only a blue or blue black screen may be displayed If an image is not correctly displayed do not connect an HDCP equipped device The area at the edges of the screen is not displaying properly The display is not set to show...

Page 155: ...restart it The Home screen is displayed Check the remote control ID of the unit Page 37 Note If the remote control ID is not displayed on the Home screen contact your dealer 2 Press and hold and at the same time 3 Within 2 seconds after you release the buttons press the number 1 to 3 corresponding to the ID displayed on the Home screen Note If the remote control is still unresponsive after perform...

Page 156: ...er party s unit Page 108 Ask the other party to set CAM ctrl from remote site s to ON on their unit You are trying to use a function that is not supported by the other party s video camera For example you tried to use the pan function with a video camera that supports only the zoom function Check whether the other party s video camera supports the function you are trying to use When the other part...

Page 157: ...the SIP settings if you still cannot connect to the other party contact your network administrator The ID and password for digest authentication are incorrect Check that the values specified for Authentication ID and Authentication Password are correct Page 119 The SIP Transport Protocol setting is different from the other party s Set the SIP Transport Protocol setting so that it is the same as th...

Page 158: ...es set for LAN1 and LAN2 in the Unit Information on the Home screen Page 37 If the addresses are using the same network address contact your network administrator The image is distorted The settings of the hub or router are different to those of the unit Contact your dealer Packet loss is occurring The network is congested Check the display of the network status indication Page 40 If the icon show...

Page 159: ...ophones are muted at the start of a received video conference call Confirm the settings Page 102 The microphone is being obstructed During the video conference call do not block the microphone with your hand or other object You are too far from a microphone Speak close to a microphone More than 5 Digital Boundary Microphones are connected in cascade Connect no more than 4 Digital Boundary Micropho...

Page 160: ...hat the Boundary Microphone is properly connected to the unit Page 26 The orientation of the image and sound do not match the voice of a person on a side of the screen comes from the opposite side s speaker etc The speakers are not properly positioned Position speakers on either side of the display and check that the left right wiring is correct If you place the display at the front of the room an...

Page 161: ...er party Page 101 Page 101 Page 115 Call Failed due to wrong encryption key Please contact your installer The encryption key settings do not match those of the other party in a video conference call Ensure your encryption key setting matches the other party s Page 116 Check the Main Camera connection A cable or cord is not properly connected Check that all cables to the unit are connected properly...

Page 162: ...ected Check that all cables to the unit are connected properly Page 30 The sub video camera is not turned on Turn on the sub video camera Sub Camera source is not compatible A cable or cord is not properly connected Check that all cables to the unit are connected properly Page 30 The signal input from the sub video camera is invalid A valid signal cannot be received from the connected sub video ca...

Page 163: ...ice or unexpected error The other party s device uses an unsupported codec Have the other party check their settings Received remote control ID n1 The unit current setting is n2 Press Home button using the correct remote control or setup remote control as follows 1 Press and at the same time 2 Within 2 seconds press n2 3 Press Home to finish this message will disappear If this message will not dis...

Page 164: ...ress contains an invalid value Enter the IP address correctly The correct format is XXX XXX XXX XXX dotted format decimal notation If the IP address contains 1 or 2 digit numbers enter these numbers as they are Do not enter like 001 Example The IP address is 192 168 0 1 Correct entry 192 168 0 1 Wrong entry 192 168 000 001 Multicast or broadcast addresses cannot be used Invalid Secondary DNS Serve...

Page 165: ...erence system the video conference call was disconnected for an unknown reason Wait a while and then try making the video conference call again If video conference calls get disconnected repeatedly contact your dealer Feature is not available with current connection The other party cannot display the computer s screen because their display does not support the selected resolution Change the resolu...

Page 166: ...he format XXX XXX XXX XXX decimal values separated by periods For values of only 1 or 2 digits enter these numbers as they are Do not enter like 001 Example The IP address is 192 168 0 1 Correct entry 192 168 0 1 Wrong entry 192 168 000 001 Multicast or broadcast addresses cannot be used Failed to save data You are using a USB memory device that is not compatible with the unit Use a USB memory dev...

Page 167: ...ncorrect In the upper right of the login screen select your preferred language from the drop down list Page 134 I cannot log in to the device application screen The characters displayed in the image were not entered correctly Check that the capitalization of characters is correct and then try entering them again Check that you have not entered any unused characters and then try entering them again...

Page 168: ...Packet filtering or port forwarding is enabled on the router Disable these features on the router For details refer to your router s documentation I extended the service period but the Terminal ID is not displayed on the Home screen You did not restart the unit after registering on the KX VC Series NAT Traversal Service registration page Restarting the unit is necessary to apply the registration i...

Page 169: ...r Note When transmission between the unit and the router is interrupted because the LAN cable is connected incorrectly it may take up to 10 minutes before the Terminal ID is displayed and video conference calls can be made after reconnecting the LAN cable Service will expire soon Please purchase and register new Activation Key Card to avoid interruption of NAT Traversal Service Expiration date cou...

Page 170: ... temporarily unavailable We are very sorry for any inconvenience An error has occurred on the NAT Traversal Service server Wait a while and then try connecting again If you still cannot connect contact your dealer 170 User Manual Document Version 2015 03 Additional Information ...

Page 171: ...ra Control H 281 Zoom Pan Tilt Preset Dual Stream Method H 239 H 323 BFCP SIP No of Displays 3 displays 2 displays Supported Resolution and Frame Rate Main Maximum 1080p 30 frames sec Sub 1080p 30 frames sec Encryption SRTP AES 128 bit H 235 AES 128 bit Other H 460 Communication Bandwidth 256 kbps 18 Mbps Video Compatible Resolutions 1 176 144p 352 240p 352 288p 512 288p 640 480p 704 480p 768 432p...

Page 172: ...ot used No of Simultaneous Connections 6 Expandable to 10 4 Contents Sharing PC RGB HDMI Sub video camera HDMI Sub USB Memory Device Updating Software Import Configuration Data Contact List Profile Startup screen Export Configuration Data Contact List Profile Network Protocol TCP IP UDP IP DHCP DNS HTTP HTTPS TELNET NTP Network Functions Packet resending ARQ Forward Error Correction FEC Adaptive R...

Page 173: ... Operating Humidity 10 90 non condensing 1 Varies according to device settings and the status of the network 2 HDCP is not supported 3 For 3 conductor stereo mini plugs only 4 Simultaneous voice audio output for HDMI1 HDMI2 is not supported Document Version 2015 03 User Manual 173 Specifications ...

Page 174: ...plifier Active Speaker 31 Computer 30 Sub Video Camera 30 Connection Status viewing 86 Connection setting 100 Contacts adding 88 Contacts deleting 89 Contacts editing 89 Controlling a Video Camera 75 D Date and Time setting 99 Device Connection 25 E Encryption setting 115 F For Your Safety 10 G GUI setting 124 H Headset 30 I Initial Settings 43 Inputting Letters and Numbers 141 K KX VCS304 Activat...

Page 175: ...f Diagnosis performing 109 Software Update setting 116 Sound setting 104 Specifications system 171 Sub Site 3 Sub Video Camera 30 System Initialisation performing 130 T Troubleshooting 154 U Unit Information viewing 87 109 Unit Name setting 99 V Volume adjusting 68 Document Version 2015 03 User Manual 175 Index ...

Page 176: ...prohibited without the written consent of Panasonic System Networks Co Ltd Panasonic System Networks Co Ltd 2014 PD1114KK2035 1 62 4 chome Minoshima Hakata ku Fukuoka 812 8531 Japan http www panasonic com Authorised Representative in EU Panasonic Testing Centre Panasonic Marketing Europe GmbH Panasonic System Networks Co Ltd Fukuoka Japan Winsbergring 15 22525 Hamburg Germany ...

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