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Panasonic KX-UTG300, Operating Instructions Manual

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Panasonic KX-UTG300 Operating Instructions Manual Download Page 7

Resetting the Unit ...........................................................................................................78

Restarting the Unit ..........................................................................................................78

Cleaning the Unit ............................................................................................................78

Open Source Software ...........................................................................80
Appendix .................................................................................................95

Specifications ..................................................................................................................95

Troubleshooting ..............................................................................................................97

Common Issues and Solutions .......................................................................................97

Error Messages ............................................................................................................101

Revision History ............................................................................................................102

Software File Version 02.110 .......................................................................................102

Software File Version 03.111 .......................................................................................102

Index............................................................................................................104

Document Version  2014-11  

Operating Instructions

7

Table of Contents

Summary of Contents for KX-UTG300

Page 1: ...u for purchasing this Panasonic product Please read this manual carefully before using this product and save this manual for future use KX UTG300 Software File Version 03 111 or later Document Version 2014 11 Operating Instructions Model No ...

Page 2: ...Electric Hook Switch EHS Headsets This unit supports EHS headsets Page 66 Compatible with Bluetooth Wireless Headsets This unit supports Bluetooth wireless headsets Page 66 Outline This manual describes information about the installation and operation of the unit Related Documentation Getting Started Briefly describes basic information about the installation of the unit Administrator Guide Describ...

Page 3: ...e the property of their respective owners When you ship the product Carefully pack and send it prepaid adequately insured and preferably in the original carton Attach a postage paid letter detailing the symptom to the outside of the carton DO NOT send the product to the Executive or Regional Sales offices They are NOT equipped to make repairs Product Service Panasonic factory service centers for t...

Page 4: ... the bottom of the unit You should note the serial number and MAC address of this unit in the space provided and retain this manual as a permanent record of your purchase to aid in identification in the event of theft MODEL NO SERIAL NO DATE OF PURCHASE NAME OF DEALER DEALER S ADDRESS DEALER S TEL NO MAC ADDRESS 4 Operating Instructions Document Version 2014 11 Introduction ...

Page 5: ... Calls 24 Recording Calls 25 Recording a Call 25 Playing Back a Recorded Call 25 Holding a Call 26 Receiving a Second Call Answering Call Waiting 26 Talking to Two Parties Alternately Call Splitting 27 Transferring a Call Call Transfer 27 To Transfer with a Flexible Button 27 To Transfer with Flexible Buttons on the KX UTA336 27 Mute 28 Conference Call 29 Making a Conference Call 29 Making a Confe...

Page 6: ...42 Accessing the Settings 42 Available Settings 42 Settings Details 47 Basic Phone Settings 47 Basic Call Features 51 Information Display 52 Status Message 52 Network Settings 52 Application Settings 57 Network Test 58 Change Level 58 Reset 58 Restart 58 Entering Characters 59 Screen Saver 61 Importing Screen Saver Images 61 Adjusting the Screen Saver Wait Time 61 Web User Interface Programming 62...

Page 7: ...e Software 80 Appendix 95 Specifications 95 Troubleshooting 97 Common Issues and Solutions 97 Error Messages 101 Revision History 102 Software File Version 02 110 102 Software File Version 03 111 102 Index 104 Document Version 2014 11 Operating Instructions 7 Table of Contents ...

Page 8: ... following cases When passing on or disposing of the unit When lending the unit When having the unit repaired Make sure the unit is serviced by only a certified technician When user information is sent from the unit to a PC or other external device the confidentiality of that information becomes the responsibility of the customer Before disposing of the PC or other external device ensure that data...

Page 9: ...warranty information please contact Panasonic National Service Center 1615 Dundee Avenue Dock G Elgin IL 60120 1 847 888 7000 Connection to party line service is subject to state tariffs Contact the state public utility commission public service commission or corporation commission for information If your home has specially wired alarm equipment connected to the telephone line ensure the installat...

Page 10: ...th Hearing Aid T Coil TIA 1083 Telephone handsets identified with this logo have reduced noise and interference when used with T Coil equipped hearing aids and cochlear implants 10 Operating Instructions Document Version 2014 11 Important Information ...

Page 11: ... 00209 005 Part No 371 00473 005 1 For extra orders for the accessories call toll free 1 800 332 5368 Note The illustrations may differ from the appearance of the actual product Optional Accessories AC Adaptor DSA 42D 48 2 480063 P N 381 00398 005 Wall Mount Kit KX A433 Add on key module KX UTA336 Document Version 2014 11 Operating Instructions 11 Before Operating the Telephone ...

Page 12: ...d MESSAGE Used to access your voice mailbox VOLUME Used to adjust the volume FORWARD DO NOT DISTURB Used to set Call Forwarding or Do Not Disturb on your extension Navigator Key Used to select desired items ENTER Used to assign the selected item HOME Used to return the display to the home screen SP PHONE Speakerphone Used for performing hands free operations When the SP PHONE is used its lamp turn...

Page 13: ...is used its lamp turns red REDIAL Used to redial the last dialed number HOLD Used to put a call on hold Left Side View Right Side View A B Add on Key Module Slot Cover Remove the Add on key module slot cover when connecting an Add on key module to the unit USB Port Connect a USB headset or other USB device Document Version 2014 11 Operating Instructions 13 Before Operating the Telephone ...

Page 14: ...Bottom View C D E F B A DC Jack LAN Port PC Port EHS Jack Headset Jack Handset Jack 14 Operating Instructions Document Version 2014 11 Before Operating the Telephone ...

Page 15: ...uching them Icon Description Access the Phone screen Page 20 Access the Flexible button screen Page 33 Access the phonebook Page 39 Access the call log Page 21 Access the user setting menus Page 42 Access the paging screen Page 22 Access the service screen Page 32 Access Instant Messaging and Presence Page 36 Page Buttons Indicates how many pages are available for the Home screen and which page is...

Page 16: ...re displayed for functions that can be used depending on the screen displayed and the state of the unit If More is displayed you can touch it to display other available soft buttons See Page 18 for a list of commonly used soft buttons Icons Status Icons Status icons indicate the status of the unit and are displayed at the top of the screen in the status bar Icon Description Displayed when the ring...

Page 17: ...er Displayed when the line is on a call Displayed when the line has an incoming call Displayed when there is a held call recalling Indicates that DND Do not Disturb settings are active for the line Indicates that call forwarding settings are active for the line Indicates that auto answer settings are active for the line Displayed next to lines that have new messages Page 30 Indicates that there wa...

Page 18: ...nformation Call Log Icons Call log icons indicate the type of call displayed in the call log Icon Description Indicates a missed call Indicates a placed call Indicates a received call Soft Button List The following is a list of commonly used soft buttons Button Description Back Return to the previous screen Call Log Access the call log Page 21 Phonebook Access the phonebook Page 39 Cancel Cancel t...

Page 19: ...m a blind transfer Page 27 Save Save the information shown on the display Page 24 Page 39 Send Make a call Page 21 Edit Edit the information shown on the display Page 24 Page 39 Prefer Assign the preferred number to dial among multiple registered phone numbers in the same phonebook entry when making a call using the phonebook Page 39 FlexibleBtn Access the Flexible button screen Resume Resume a ca...

Page 20: ... when you are in hands free mode Hands free Mode In hands free mode you can talk and hear the other party in a conversation without using the handset This mode is useful for performing other tasks during a conversation such as writing Enabling hands free mode You can enable hands free mode in one of the following ways In stand by mode press SP PHONE During a conversation while using the handset pr...

Page 21: ...Go off hook 4 To end the call go on hook Note In step 2 if multiple phone numbers are stored for the entry you can touch Details and then select the phone number to call Searching by name 1 On the Home screen select 2 Touch Search 3 Enter the name max 20 characters you want to search for The entries that match your search are displayed 4 Press or to select the desired entry 5 Go off hook 6 To end ...

Page 22: ...s One touch Dialing buttons and BLF buttons see Flexible Buttons Page 33 Intercom If the SIP server supports the Intercom feature you can use it to make intercom announcements to other phones For details consult your administrator or dealer Multicast Paging Push To Talk Multicast paging enables you to send a one way announcement to a preconfigured page group To use multicast paging the Enable Mult...

Page 23: ... enabled for Rejecting Calls You can reject a received call at your unit or set the unit to reject certain calls Rejecting receiving calls 1 When receiving a call touch Reject Rejecting anonymous calls You can set the unit to reject calls when the unit receives a call without a phone number To reject anonymous calls the Block Anonymous Call setting must be enabled through Web user interface progra...

Page 24: ...or to select the entry with the phone number you want to reject 4 Touch Save 5 Press or to select Call Block and then press ENTER 6 Touch Yes Note You cannot perform this operation in Placed Calls or on placed calls in All Calls Editing a stored phone number 1 On the Home screen select 2 Press or to select Basic Phone Settings and then press ENTER 3 Press or to select Call Block and then press ENT...

Page 25: ...when the remaining storage size for recording is 10 minutes or less The recorded call is saved as a WAV file in the following folder path MAC address of the unit Recording The maximum file size for a recorded call is 4 GB The format of filenames are YYYYMMDDHHMMSS Line N DN SIP URL wav For example 20140320135020 Line1 6040 wav HHMMSS 24 hour format DN SIP URL DN of call remote side If a recorded c...

Page 26: ...ll by disconnecting or holding the current call In order to be able to receive a second call during a call settings must be configured via the configuration file programming and Web User Interface Programming For details consult your administrator or dealer To disconnect the current call and then talk to the new party 1 Go on hook while hearing the call waiting tone 2 Go off hook To hold the curre...

Page 27: ...nscreened transfers are supported on your phone system step 3 can be omitted For details consult your administrator or dealer To do a blind transfer 1 Touch Blind during a conversation 2 Call the party you want to transfer the call to 3 Go on hook To Transfer with a Flexible Button 1 Touch FlexibleBtn during a conversation 2 Touch the desired flexible button 3 Press or to select Transfer and then ...

Page 28: ... KX UTA336 Page 34 Mute You can mute your voice during a conversation While the mute feature is turned on you will be able to hear the other party but the other party will not be able to hear you The built in microphone handset and headset are all muted when the mute feature is turned on To mute unmute 1 Press MUTE 28 Operating Instructions Document Version 2014 11 Feature Operations ...

Page 29: ... the call button of the first call and then touch Join to begin the conference call Note Incoming calls can only be joined to make a conference call if they are not part of another local conference call In order to be able to receive a second call during a call settings must be configured via the configuration file programming and Web User Interface Programming For details consult your administrat...

Page 30: ...ls and Missed Calls logs is displayed for missed calls For details about making calls from the call log see Dialing by Using Call Logs Page 21 Erasing All Call Logs in a Log Category 1 On the Home screen select 2 Press or to select the log category and then press ENTER 3 Touch Clear List and then touch Yes All call logs for the selected category will be erased Exporting Call Logs to a USB flash dr...

Page 31: ...ct 2 Press or to select the desired line button and then press FORWARD DO NOT DISTURB 3 Press or to select the type of FWD or DND setting to apply 4 Configure the settings as necessary Page 51 Optional Group Features The unit supports the optional ACD Automatic Call Distribution Call Pickup Direct Call Pickup Call Park and Call Retrieve optional group features If the SIP server supports these feat...

Page 32: ...ee Page 17 for information on the statuses of shared lines Services The Services function enables you to access interactive services such as stock and weather information and phone related services such as Enterprise phonebook The Application Settings Page 57 must be configured in order to use Services For information about the required settings and available services consult your administrator or...

Page 33: ...to return to the previous screen C Touch to display other flexible button pages The following types of flexible buttons are available One Touch Calls the party or accesses a feature assigned to the button See One touch Dialing Page 22 BLF Busy Lamp Field Calls the extension assigned to the button During a conversation a BLF button can be used to transfer calls to the assigned extension To Transfer...

Page 34: ...ert Indicates a call with BLF flexible button is parked Using Flexible Buttons with the KX UTA336 The optional KX UTA336 allows 36 additional flexible buttons 3 pages of 12 to be used with the unit The available flexible buttons Page 33 and their icons Page 33 are the same as for the unit A C B D No Description A Shows the available flexible buttons 34 Operating Instructions Document Version 2014 ...

Page 35: ...able and which page is currently selected A maximum of 3 pages are available C Press or to change the displayed page D Press these buttons to select the corresponding flexible buttons Document Version 2014 11 Operating Instructions 35 Feature Operations ...

Page 36: ...r name C Enter the password D Select when secure connections are required Logging in for the first time 1 On the Home screen select 2 Touch the desired field and enter the server address user name and password If a secure connection is required select Use SSL 3 Touch Login The IM P screen is displayed Logging in subsequent times 1 On the Home screen select The login screen is displayed with the co...

Page 37: ...lect Contacts Contacts are IM P users registered to your IM P account who you can send messages to or call Addition editing or deletion of contacts cannot be performed on the unit and must be performed on the SIP server For more information consult your administrator or dealer Contact Type Description All Contacts Contains a list of all the contacts registered to the unit Groups Contains a list of...

Page 38: ... select the contact and then touch Chat 3 Enter the message max 128 characters and then touch Send Calling Contacts You can use IM P to make calls with your contacts Calling Contacts 1 On the IM P screen press or to select the contact type If Groups is selected select the group after selecting the contact type 2 Press or to select the contact and then touch Call Making Conference Calls You can use...

Page 39: ... step If you selected a placed call Go to step 5 If you did not select a placed call Press or to select Phonebook and then press ENTER 5 Enter a name max 24 characters 6 Press or to select the phone number type A to E or Ringtone 7 Do one of the following depending on your selection in the previous step If you selected a phone number type Enter the phone number max 32 digits If you selected Ringto...

Page 40: ... exported Local Phonebook The phonebook stored on the unit is referred to as Local Phonebook If other types of phonebooks such as LDAP phonebook are available use the steps below to access the local phonebook 1 On the Home screen select 2 Press or to select Local Phonebook and then press ENTER LDAP Phonebook LDAP phonebook is a phonebook linked with an LDAP server If your unit is configured to use...

Page 41: ... 5 Touch Call Searching for an Enterprise Phonebook Entry 1 On the Home screen select 2 Press or to select Directories and then press ENTER 3 Press or to select the desired directory and then press ENTER 4 Touch Search Document Version 2014 11 Operating Instructions 41 Customizing the Telephone ...

Page 42: ...t user level or change the user level in Change Level see Page 58 Basic Phone Settings Menu Item Setting Access Level 1 Ref U A Date and Time Date ü ü Page 47 Date Template ü ü Page 47 Time ü ü Page 47 Use 12 hour Format ü ü Page 47 Ringtone ü ü Page 48 Language ü ü Page 48 Brightness ü ü Page 48 Hotline Enable Hotline ü ü Page 48 Phone Number ü ü Page 48 Delay Time 0 10s ü ü Page 48 Call Block ü ...

Page 43: ... 51 FWD All Number ü ü Page 51 Enable FWD Busy ü ü Page 51 FWD Busy Number ü ü Page 51 Enable FWD No Ans ü ü Page 51 FWD No Ans Number ü ü Page 51 FWD No Ans Ring Count ü ü Page 51 Block Anonymous Call ü ü Page 51 1 The access levels are abbreviated as follows U User A Admin A check mark indicates that the setting is available for that access level Information Display Displays a variety of informa...

Page 44: ...3 Enable IPv6 Privacy ü ü Page 53 IPv6 Address ü ü Page 53 IPv6 Prefix Length ü ü Page 53 IPv6 Default Gateway ü ü Page 53 IPv6 Auto DNS ü ü Page 53 IPv6 DNS1 ü ü Page 53 IPv6 DNS2 ü ü Page 54 LLDP Settings Enable LLDP ü Page 54 LLDP MED Interval Timer 5 3600s ü Page 54 CDP Settings Enable CDP ü Page 54 CDP Interval Timer 5 3600s ü Page 54 VLAN Settings Enable IP Phone VLAN ü Page 54 IP Phone VLAN...

Page 45: ...5 Updated Device Certificate ü Page 55 Updated Device Key ü Page 55 Updated Server Root CA 1 ü Page 55 Updated Server Root CA 2 ü Page 55 Updated Server Root CA 3 ü Page 55 Speed Duplex LAN Port ü Page 55 PC Port ü Page 55 Embedded Web ü ü Page 56 Port Mirroring ü ü Page 56 HTTP Authentication User ID ü Page 56 Password ü Page 56 Provisioning Enable Provisioning ü Page 56 Provision Server ü Page 5...

Page 46: ...g Access Level 1 Ref U A Enable Application ü ü Page 57 Application Server ü ü Page 57 Service URL ü ü Page 57 User ID ü ü Page 57 User Password ü ü Page 57 1 The access levels are abbreviated as follows U User A Admin A check mark indicates that the setting is available for that access level Network Test Menu Item Setting Access Level 1 Ref U A IP Address ü ü Page 58 IPv6 Address ü ü Page 58 1 Th...

Page 47: ...8 1 The access levels are abbreviated as follows U User A Admin A check mark indicates that the setting is available for that access level Restart The unit can be restarted as necessary See Page 58 for more information Settings Details Basic Phone Settings Date and Time Setting Description Value Range Default Date Set the date 2013 01 02 Date Template Set the date format mm dd dd mm dd mm yyyy dd ...

Page 48: ...t ringtone to each line If you select Automatic the ringtone assigned through Web user interface programming Page 62 will be used Touch Play to listen to the highlighted ringtone Automatic Silence Ringtone 1 Ringtone 9 Automatic Note Ringtones can also be assigned to individual entries in the phonebook list Page 39 Language Setting Description Value Range Default Language Select the language to us...

Page 49: ...t 1 Press or to select the blocked telephone number to edit 2 Touch Edit 3 Edit the number as necessary and then touch Save To delete 1 Press or to select the blocked telephone number to delete 2 Touch Delete 3 Touch Yes Display Lock Setting Description Value Range Default Display Lock Lock access to your call log and phonebook list by entering your extension PIN Personal Identification Number On ...

Page 50: ...CO mode is enabled is displayed in the status bar at the top of the screen Screen Saver Setting Description Value Range Default Wait Time 0 10min Period of idle time in minutes before the screen saver is displayed 0 10 0 Bluetooth Setting Description Value Range Default Enable Bluetooth Enable or disable Bluetooth for use with Bluetooth devices On Off Off USB Setting Description Value Range Defaul...

Page 51: ...able forwarding of all incoming calls to a specified destination On Off Off FWD All Number Specify the number to forward calls to when Enable FWD All is enabled 1 32 digits Enable FWD Busy Enable or disable forwarding of incoming calls to a specified destination when you are on a call On Off Off FWD Busy Number Specify the number to forward calls to when Enable FWD Busy is enabled 1 32 digits Enab...

Page 52: ...Prefix Length IPv6 Default Gateway IPv6 DNS1 IPv6 DNS2 IP Phone VLAN ID PC VLAN ID IEEE802 1X Status Display Lock 1 KEM refers to the KX UTA336 Add on Key Module in this manual Status Message Setting Description Value Range Default Status Message View a list of status messages for the unit Press and to display the various messages Network Settings IMPORTANT We recommend configuring these settings ...

Page 53: ...t enabled you can specify the secondary DNS server IP address Leave blank if a secondary DNS server is not used xxx xxx xxx xxx IPv6 Enable IPv6 DHCP Enable or disable DHCP for IPv6 Yes No Yes Allow Auto Configuration Enable or disable auto configuration for IPv6 Yes No Yes Enable IPv6 Privacy Enable or disable privacy for IPv6 Yes No No IPv6 Address If DHCP is not enabled you must specify the IP ...

Page 54: ...nt Discovery CDP Settings Setting Description Value Range Default Enable CDP Enable or disable CDP Yes No No CDP Interval Timer 5 3600s Specify the CDP interval timer 5 3600 seconds 30 VLAN Settings Setting Description Value Range Default Enable IP Phone VLAN Enable or disable VLAN Virtual LAN settings Yes No No IP Phone VLAN ID Specify the VLAN ID NULL 0 4094 2 Enable PC VLAN Enable or disable PC...

Page 55: ... Device Key Built in Device Root CA Touch Details for more information Built in Server Root CA Touch Details for more information Updated Device Certificate 1 Touch Details for more information Updated Device Key 1 Updated Server Root CA 1 1 Touch Details for more information Updated Server Root CA 2 1 Touch Details for more information Updated Server Root CA 3 1 Touch Details for more information...

Page 56: ...ff 1 This setting may not be displayed depending on the configuration file programming settings Port Mirroring Setting Description Value Range Default Port Mirroring Enable or disable port mirroring On Off Off HTTP Authentication Setting Description Value Range Default User ID Enter the authentication ID 1 127 characters Password Enter the authentication password 1 127 characters Provisioning Sett...

Page 57: ...ble or disable DHCP Option 159 Yes No Yes Enable Option 66 Enable or disable DHCP Option 66 Yes No Yes DHCPv6 Options Enable Sub Option 1 Enable or disable Sub Option 1 Yes No Yes Multicast Paging Setting Description Value Range Default Paging DND Enable or disable paging DND On Off Off Application Settings Setting Description Value Range Default Enable Application Enable or disable application se...

Page 58: ... displayed at the top of the screen and change the user level by entering a user ID and password The available settings differ depending on the user level Setting Description Value Range Default User ID Enter the user ID 6 16 Password Enter the user password 6 16 Reset Setting Description Value Range Default Exclude Private Settings Reset all settings excluding private settings Page 78 Private set...

Page 59: ...signed to each key see Character Table for the ABC input method Page 60 Deleting characters Touch Backspace to delete the last character entered d e s k d e s Backspace Note You can touch and hold Backspace to delete all entered characters at once Modifying entered text Use and to move the cursor to where you want to modify the text Then modify the text as follows Touch Backspace to delete the cha...

Page 60: ...and symbols including the numeric keypad Enters the character or symbol of the corresponding key Back space key Deletes the character in front of the cursor Arrow keys Moves the cursor up down left and right Enter key Performs the action equivalent to touching the highlighted item Shift key Used in combination with other keys or to switch between uppercase and lowercase letters Space bar Inserts a...

Page 61: ...ort Screen Saver Pictures and then touch Import Note You can also change the screen saver by importing images using Web user interface programming For more information consult your administrator or dealer Up to 5 images can be imported If more than 1 image is imported the screen saver image changes every 3 seconds The images must be in the PNG file format have a size of 800 480 pixels and be saved...

Page 62: ...ime settings 1 Page 47 Default outgoing line Call rejection phone numbers 1 Page 49 Block caller ID Block anonymous calls Do Not Disturb 1 Page 51 Call forward 1 Page 51 Flexible button settings Page 33 One Touch BLF etc Key click tone Extension PIN Phonebook import and export Page 40 URL dialing Page 21 Recording calls Page 25 1 These settings can also be configured directly through the unit Noti...

Page 63: ...attach the stand be sure to place a soft cloth under the display Failure to do so may result in damage to the display 1 Insert the catches 1 of the stand into hooks located in the unit 2 Gently push the stand in the direction indicated until it locks into place The stand will be mounted in the high position A Removing the Stand 1 Hold the stand with both hands 2 Gently rotate the stand in the dire...

Page 64: ...t the stand in the direction indicated while pushing the PUSH mark with both hands as shown until it locks into the low position 2 B Adjusting from Low to High Position 64 Operating Instructions Document Version 2014 11 Installation and Setup ...

Page 65: ...t the stand in the direction indicated while pushing the PUSH mark with both hands as shown until it locks into the high position 1 A Document Version 2014 11 Operating Instructions 65 Installation and Setup ...

Page 66: ...eadset Ensure that the headset cord has slack and is not pulled tight during use to prevent damage to the connectors Cords used to connect devices to the EHS jack or headset jack must be less than 3 m 9 8 ft in length Only 1 USB headset can be connected to the unit at a time Notice The following headsets can be used with this unit Not all operations with the headsets can be guaranteed EHS headsets...

Page 67: ... PoE Class 2 standard When connecting a PC Only a PC can be connected to the PC port Other SIP phones or network devices such as routers or switching hubs cannot be connected The PC port does not support PoE for connected devices When connecting cables and the AC adaptor Ensure that the Ethernet cables and the AC adaptor cord are clamped to prevent damage to the connectors When registering a Bluet...

Page 68: ...Connections for Handset 68 Operating Instructions Document Version 2014 11 Installation and Setup ...

Page 69: ...ible buttons for the unit See Page 33 for more information A maximum of 2 KX UTA336 Add on key modules can be connected to the unit Notice An AC adaptor must be used to supply power when the KX UTA336 Add on key module is installed to the unit 1 Remove any devices or cords connected to the USB port 2 Remove the Add on key module slot cover A A 3 Connect the KX UTA336 A to the unit B by inserting t...

Page 70: ...4 Secure the KX UTA336 to the KX UTG300 by inserting the 2 screws supplied with the KX UTA336 into the rear of the KX UTG300 70 Operating Instructions Document Version 2014 11 Installation and Setup ...

Page 71: ...ws washers and wall mounting adaptor When driving the screws into the wall be careful to avoid touching any metal laths wire laths or metal plates in the wall When this unit is no longer in use make sure to detach it from the wall CAUTION Make sure the cables are securely fastened to the wall Notice If you place the display face down when you attach the wall mounting adaptor be sure to place a sof...

Page 72: ...he cables to the unit and run the cables through the wall mounting adaptor as shown in the illustration below For details about connecting the cables see Connections Page 66 Note The cables can also be run from the bottom of the unit 40 mm 137 64 in or less Ethernet cables AC adaptor 72 Operating Instructions Document Version 2014 11 Installation and Setup ...

Page 73: ... unit on the wall 83mm 31 4in 100mm 315 16in Washer Drive the screw to this point Note You can find a wall mounting template at the end of this manual For information about locking the handset see Hooking the Handset Page 74 Document Version 2014 11 Operating Instructions 73 Installation and Setup ...

Page 74: ...versation 1 Hook the handset over the top edge of the unit To Lock the Handset Hook when the Unit is Wall Mounted 1 Remove the handset hook from the slot 2 Turn it upside down 3 Slide the handset hook back into the slot until it locks 74 Operating Instructions Document Version 2014 11 Installation and Setup ...

Page 75: ...4 Handset is safely hooked when it is in the cradle Document Version 2014 11 Operating Instructions 75 Installation and Setup ...

Page 76: ... Press or to select Bluetooth and then press ENTER 4 Press or to select the Bluetooth headset touch Delete and then touch Yes Switching from your Bluetooth headset to the handset during a call 1 Lift the handset off of its cradle Operating Distance Please keep units containing Bluetooth modules 3 m or more apart from each other Also if a Bluetooth headset is in use near a telephone containing a Bl...

Page 77: ...B Keyboards A USB keyboard can be connected to the unit in order to enter text See Page 60 for information on using USB keyboards Note Only 1 USB keyboard can be connected to the unit USB Flash Drives A USB flash drive can be connected to the unit in order to do the following Record calls Page 25 Play back recorded calls Page 25 Export call logs Page 30 Export the console log Page 50 Import screen...

Page 78: ...NTER 3 Touch Yes To cancel touch No Cleaning the Unit Clean the unit periodically by wiping it with a soft and dry cloth When cleaning the unit observe the following precautions When cleaning the display Wipe the display with only the following types of materials A soft and dry cloth A soft cloth with a very small quantity of neutral detergent or ethyl alcohol Do not press or rub the display with ...

Page 79: ...ng powder Alcohol Paint thinner Benzene Wax Hot water Powdered soap When using chemical cleansers follow the instructions on the label carefully Document Version 2014 11 Operating Instructions 79 Installation and Setup ...

Page 80: ...LDERS BE LIABLE FOR ANY CLAIM DAMAGES OR OTHER LIABILITY WHETHER IN AN ACTION OF CONTRACT TORT OR OTHERWISE ARISING FROM OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE LibTomCrypt and LibTomMath are written by Tom St Denis and are Public Domain sshpty c is taken from OpenSSH 3 5p1 Copyright c 1995 Tatu Ylonen ylo cs hut fi Espoo Finland All rights reserved A...

Page 81: ...of conditions and the following disclaimer in the documentation and or other materials provided with the distribution Neither the name of Google Inc nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARR...

Page 82: ...pyright notice and this permission notice appear in supporting documentation and that the name of M I T not be used in advertising or publicity pertaining to distribution of the software without specific written prior permission M I T makes no representations about the suitability of this software for any purpose It is provided as is without express or implied warranty expat 1 95 2 Copyright c 199...

Page 83: ...ten permission For written permission please contact openssl core openssl org 5 Products derived from this software may not be called OpenSSL nor may OpenSSL appear in their names without prior written permission of the OpenSSL Project 6 Redistributions of any form whatsoever must retain the following acknowledgment This product includes software developed by the OpenSSL Project for use in the Ope...

Page 84: ...is product includes cryptographic software written by Eric Young eay cryptsoft com The word cryptographic can be left out if the rouines from the library being used are not cryptographic related 4 If you include any Windows specific code or a derivative thereof from the apps directory application code you must include an acknowledgement This product includes software written by Tim Hudson tjh cryp...

Page 85: ...gram whether gratis or for a fee you must give the recipients all the rights that you have You must make sure that they too receive or can get the source code And you must show them these terms so they know their rights We protect your rights with two steps 1 copyright the software and 2 offer you this license which gives you legal permission to copy distribute and or modify the software Also for ...

Page 86: ... charge to all third parties under the terms of this License c If the modified program normally reads commands interactively when run you must cause it when started running for such interactive use in the most ordinary way to print or display an announcement including an appropriate copyright notice and a notice that there is no warranty or else saying that you provide a warranty and that users ma...

Page 87: ...ffering equivalent access to copy the source code from the same place counts as distribution of the source code even though third parties are not compelled to copy the source along with the object code 4 You may not copy modify sublicense or distribute the Program except as expressly provided under this License Any attempt otherwise to copy modify sublicense or distribute the Program is void and w...

Page 88: ...es not thus excluded In such case this License incorporates the limitation as if written in the body of this License 9 The Free Software Foundation may publish revised and or new versions of the General Public License from time to time Such new versions will be similar in spirit to the present version but may differ in detail to address new problems or concerns Each version is given a distinguishi...

Page 89: ...e or at your option any later version This program is distributed in the hope that it will be useful but WITHOUT ANY WARRANTY without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE See the GNU General Public License for more details You should have received a copy of the GNU General Public License along with this program if not write to the Free Software Foundatio...

Page 90: ... USE OR PERFORMANCE OF THIS SOFTWARE Part 2 Networks Associates Technology Inc copyright notice BSD Copyright c 2001 2003 Networks Associates Technology Inc All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Redistributions of source code must retain the above copyright notice this list of ...

Page 91: ...icrosystems Inc copyright notice BSD Copyright 2003 Sun Microsystems Inc 4150 Network Circle Santa Clara California 95054 U S A All rights reserved Use is subject to license terms below This distribution may include materials developed by third parties Sun Sun Microsystems the Sun logo and Solaris are trademarks or registered trademarks of Sun Microsystems Inc in the U S and other countries Redist...

Page 92: ...Y WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Part 6 Cisco BUPTNIC copyright notice BSD Copyright c 2004 Cisco Inc and Information Network Center of Beijing University of Posts and Telecommunications All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are me...

Page 93: ...ARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Part 8 Apple Inc copyright notice BSD Copyright c 2007 Apple Inc All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the above copyright notice this list of conditions and the following disclai...

Page 94: ...ior written permission THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE COPYRIGHT HOLDERS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGE...

Page 95: ...N 2 RJ45 USB Port 1 USB 2 0 Host Headset Jack 1 RJ9 EHS Jack 1 RJ11 Bluetooth 1 Bluetooth wireless technology 2 0 Dimensions Width Depth Height handset on cradle stand attached High position 267 mm 170 mm 180 mm 10 5 in 6 69 in 7 09 in Low position 267 mm 187 mm 155 mm 10 5 in 7 36 in 6 10 in Weight with handset handset cord and stand 1271 g 2 80 lb PoE IEEE 802 3af Class 2 standard compliant Powe...

Page 96: ...Item Specifications Operating Environment 0 C to 40 C 32 F to 104 F 96 Operating Instructions Document Version 2014 11 Appendix ...

Page 97: ...connection settings are incorrect Consult your administrator to confirm that your settings are correct If the problem persists consult your dealer Page 42 An error has occurred Restart the unit Page 78 is displayed on the screen Registration to the SIP server has been lost Consult your administrator or dealer I cannot hear a dial tone Confirm that the LAN cable is properly connected Page 66 I cann...

Page 98: ... or dealer I cannot make long distance calls Your telephone service does not allow you to make long distance calls Make sure that you have subscribed to your telephone company s long distance service The unit does not ring when a call is received The ringer volume is turned off Press on the VOLUME key Page 20 While talking to an outside party the line is disconnected Your phone system service may ...

Page 99: ...lex speakerphone sound may cut out occasionally during calls For best performance the other party should use a full duplex speakerphone Just after a call begins the unit may not have yet adjusted itself to the call s environment Just after a call begins take turns with the other party talking to each other The unit will adjust itself in accordance with the call environment so that both you and the...

Page 100: ...devices has been exceeded Only 1 USB headset 1 USB hub 1 USB keyboard and 1 USB flash drive can be connected to the unit at a time Page 76 The keyboard I connected does not work The USB keyboard is not connected correctly Check whether the keyboard is connected correctly If it is not connected correctly disconnect it and then connect it again Page 13 Some of the keys on the USB keyboard do not wor...

Page 101: ...are not matched The unit s network settings are incorrect Consult your system administrator or dealer Default Gateway is not matched with the IP Address and Subnet Mask IP Address Invalid Value Maximum save count limit reached A new entry for the phonebook or call block list cannot be stored because the phonebook or call block list is full Erase unneeded entries Page 40 Document Version 2014 11 Op...

Page 102: ...age 60 USB Keyboards Page 77 USB Flash Drives Page 77 To disable the touch screen Page 78 To enable the touch screen Page 78 Changed Contents Removing a Party from the Conference Page 29 Ending a Conference Call Page 29 Entering Characters Page 59 USB Devices Page 100 Software File Version 03 111 New Contents Making a Conference Call from Incoming Calls Page 29 Status Message Page 52 Change Level ...

Page 103: ...Changed Contents Recording Calls Page 25 Screen Saver Page 61 Document Version 2014 11 Operating Instructions 103 Appendix ...

Page 104: ...om view 14 Front View 12 Left view 13 Right side view 13 D Date setting 47 Date and Time setting 47 Date Template setting 47 DC jack 14 Delay Time 0 10s setting 49 DHCP Options setting 57 Dialing 21 Display 12 Display Lock setting 49 Do Not Disturb 31 E ECO Mode setting 50 EHS headsets 66 EHS jack 14 Electronic Hook Switch EHS 66 Embedded Web setting 56 Enable 802 1x setting 54 Enable Application ...

Page 105: ...mer 5 3600s setting 54 Local Phonebook 40 M Maintenance 78 Making calls 21 Calling 21 MESSAGE button 12 Message Ringer Lamp 12 Messages checking 30 Missed calls 30 Multicast Paging 22 Multicast Paging setting 57 Multicast Paging Icons 22 Mute 28 MUTE button 13 N Navigator Key 12 Network setting 53 Network Test 58 Network Test setting 58 O One touch Dialing 22 One Touch flexible button 33 Optional ...

Page 106: ...ng 64 Attaching 63 Removing 63 Status bar 15 Status Icons 16 Status Message 52 Status Message setting 52 T Time setting 47 Transfer 27 TRANSFER button 13 Troubleshooting 97 U USB setting 50 USB devices 76 USB flash drives 77 USB headsets 77 USB hubs 77 USB keyboards 77 USB port 13 Use 12 hour Format setting 48 User ID setting 56 57 58 User Password setting 57 User settings 42 V VLAN Settings setti...

Page 107: ...E 1 Drive the screws into the wall as indicated 2 Hook the unit onto the screw heads Note Make sure to set the print size to correspond with the size of this page If the dimensions of the paper output still deviate slightly from the measurements indicated here use the measurements indicated here ...

Page 108: ... Communications Company of North America and may be reproduced for internal use only All other reproduction in whole or in part is prohibited without the written consent of Panasonic System Communications Company of North America PNQX6602XA CC0414MJ2114 Two Riverfront Plaza Newark NJ 07102 5490 http www panasonic com sip ...

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