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Optional Group Features
The unit supports the optional ACD (Automatic Call
Distribution), Call Pickup, Direct Call Pickup, Call Park,
and Call Retrieve optional group features. If the SIP
server supports these features, the following icons will
be displayed in the Phone screen depending on the
status of the groups. Consult your administrator or
dealer for more information.
Icon
Description
Indicates there is a parked call.
Indicates that the line is signing in to
an ACD group.
Indicates that the line is signing out of
an ACD group.
Indicates that ACD is available for the
line.
Indicates that ACD is not available for
the line.
Indicates that ACD for the line is in
wrap up mode.
SCA (Shared Call
Appearance)
SCA (Shared Call appearance) or shared line is a
feature that allows multiple units to use a shared line.
This is an optional feature and may not be supported on
your phone system. For more information consult
consult your administrator or dealer.
Note
•
See Page 16 for information on the statuses of
shared lines.
Services
The Services function enables you to access interactive
services, such as stock and weather information, and
phone related services, such as Enterprise phonebook.
The Application Settings (Page 43) must be
configured in order to use Services. For information
about the required settings and available services,
consult your administrator or dealer.
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Operating Instructions
Document Version 2014-11
Feature Operations