Panasonic KX-TVA50, Feature Manual

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2.2 System Features
40 Feature Manual
2.2.46 Trunk Service (Universal Port) (APT/DPT Integration Only)
Description
Allows VPS call handling features to behave differently depending on the PBX trunk that the calls are
received on.
A VPS service can be assigned to each trunk, including: Voice Mail Service, Automated Attendant
Service, Interview Service, and Custom Service. Custom Service is the most flexible of all the
services because it allows access to the other services by pressing one key.
Note
For caller convenience, we recommend programming all trunks to use Custom Service as the
Incoming Call Service (refer to 2.2.16 Custom Service).
Programming Manual References
2.3 Port/Trunk Service
2.2.47 Voice Mail Service
Description
Is a message recording service that allows callers to leave messages for subscribers. They can dial
mailbox numbers directly or "spell" the name of the desired party using the dial keys on their
telephones (refer to 2.2.18 Dialing by Name). Once the caller has dialed an appropriate number, the
VPS transfers the caller to the party.
Callers will reach Voice Mail Service when:
a)
The Incoming Call Service of a trunk or port is set to "Voice Mail" (refer to"Incoming Call
Service" in 2.3.1 Service Group in the Programming Manual).
b)
The Service of Holiday Service is set to "Voice Mail" (refer to"Service" in 2.4.2 Holiday
Settings in the Programming Manual).
c)
They press [#6] (Voice Mail Service Access Command) during a call.
d)
A Custom Service or Personal Custom Service option is set to transfer callers to Automated
Attendant Service (refer to 2.1.8 Personal Custom Service or 2.4.4 Custom Service in the
Programming Manual).
e)
A subscriber transfers the caller to Voice Mail Service.
Programming Manual References
2.3 Port/Trunk Service