Problem
Cause/solution
I cannot make a call using
the landline.
R
The dialling mode may be set incorrectly. Change the setting
(page 14).
R
You dialled a call restricted number (page 43).
R
The key lock feature is turned on. Turn it off (page 24).
I cannot use a mobile line
or a landline.
R
The unit can be used to talk on 2 lines at the same time (for
example, 2 mobile lines, or the landline and 1 mobile line).
Caller ID
Problem
Cause/solution
Caller information is not
displayed.
R
You must subscribe to a Caller ID service. Contact your
service provider/telephone company for details.
R
If your unit is connected to any additional telephone
equipment, remove and plug the unit directly into the wall jack.
R
If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
R
Other telephone equipment may be interfering with this unit.
Disconnect the other equipment and try again.
Caller information is slow
to display.
R
Depending on your service provider/telephone company, the
unit may display the caller’s information at the 2nd ring or later.
Set the first ring to
“
Off
”
(page 35).
R
Move closer to the base unit.
Time on the unit has
shifted.
R
Incorrect time information from incoming Caller ID changes the
time. Set the time adjustment to
“
Manual
”
(off) (page 35).
Using Bluetooth devices
Problem
Cause/solution
I cannot copy phonebook
entries from a mobile phone.
R
Confirm that the mobile phone supports Bluetooth
wireless technology.
R
Confirm that the mobile phone supports the Phone Book
Access Profile (PBAP) or Object Push Profile (OPP)
specification.
R
If the mobile phone is already connected to another
Bluetooth device such as a Bluetooth headset, turn it off
or disconnect it from the mobile phone.
R
Someone is using a mobile line or headset. Try again
later.
R
Turn the mobile phone off, then turn it on and try again.
R
If an entry is already stored in the unit’s phonebook, the
entry cannot be copied even by selecting another
category.
I cannot have a conversation
using the headset.
R
Confirm that the Bluetooth wireless headset supports the
HeadSet Profile (HSP) specification.
R
Your Bluetooth headset is not paired. Pair it (page 50).
R
Turn your headset off, then turn it on and try again.
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Useful Information
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