Problem
Cause/solution
I cannot make or answer cellular
calls with the handset or base
unit.
R
Depending on the cellular phone’s compatibility, you may not be
able to make or answer cellular calls even if the cellular phone
is connected to the base unit.
R
Make sure that the CELL indicator lights up and the cellular
phone is connected to the base unit (page 20).
R
If someone is talking on a cellular call or using the headset, you
cannot use the cellular feature. There can be only one active
Bluetooth connection at a time.
R
The cellular phone is being used separately from your system.
I can make and answer cellular
calls but cannot hear a sound.
R
The Bluetooth technology on your cellular phone may not be
functioning normally. Turn off and on your cellular phone.
R
Disconnect and reconnect the base unit AC adaptor and try
again.
I cannot switch cellular calls from
the unit to the cellular phone.
R
Your cellular phone may not support this feature. Refer to the
operating instructions of your cellular phone.
I cannot make a call using the
landline.
R
The dialing mode may be set incorrectly. Change the setting
(page 16).
I cannot make long distance calls.
R
Make sure that you have long distance service.
Caller ID/Talking Caller ID
Problem
Cause/solution
Caller information is not displayed.
R
You must subscribe to Caller ID service. Contact your service
provider/telephone company for details.
R
If your unit is connected to any additional telephone equipment
such as a Caller ID box or cordless telephone line jack, plug the
unit directly into the wall jack.
R
If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
R
The name display service for landline calls may not be available
in some areas. Contact your service provider/telephone
company for details.
R
Other telephone equipment may be interfering with this unit.
Disconnect the other equipment and try again.
Caller information is displayed or
announced late.
R
Depending on your service provider/telephone company, the
unit may display or announce the caller’s information at the 2nd
ring or later.
R
Move closer to the base unit.
For assistance, please visit http://www.panasonic.com/help
67
Useful Information
TG954x(en)_0528_ver011.pdf 67
2013/05/28 11:09:55
