Panasonic KX-TG8032AL Operating Instructions Manual Download | Manualshive

Page: 48 / 60

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Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect the base unit’s
AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the
handset.

General use

Problem

Cause/solution

The handset does not
turn on even after
installing charged
batteries.

R

Place the handset on the base unit or charger to turn on the
handset.

The unit does not work.

R

Make sure the batteries are installed correctly (page 9).

R

Fully charge the batteries (page 10).

R

Check the connections (page 9).

R

Unplug the base unit’s AC adaptor to reset the unit and turn off
the handset. Reconnect the adaptor, turn on the handset and
try again.

R

The handset has not been registered to the base unit. Register
the handset (page 30).

The handset display is
blank or dark.

R

The handset is in screen saver mode (page 14). Activate the
handset display again by:
– pressing

MFN

or

MEN

when on a call.

– pressing

M

N

at all other times.

R

“

LCD in charging

”

is set to

“

Off

”

while on charge. Change

the setting (page 25).

R

The handset is not turned on. Turn the power on (page 14).

I cannot hear a dial tone.

R

Make sure that you are using the supplied telephone line cord.
Your old telephone line cord may have a different wiring
configuration.

R

The base unit’s AC adaptor or telephone line cord is not
connected. Check the connections.

R

Disconnect the base unit from the telephone line and connect
the line to a known working telephone. If the working telephone
operates properly, contact our service personnel to have the
unit repaired. If the working telephone does not operate
properly, contact your service provider/telephone company.

Programmable settings

Problem

Cause/solution

The display is in a
language I cannot read.

R

Change the display language (page 14).

While programming, the
display returns to standby
mode.

R

A call matching an entry in the call barred list is being received.
Wait and try again later.

48

Useful Information

TG80xxAL_NZ(en)_1021_ver001-2.pd48 48

2011/10/21 15:09:44

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Summary of Contents for KX-TG8032AL

Page 1: ... purchasing a Panasonic product Please read these operating instructions before using the unit and save them for future reference This unit is compatible with Caller ID You must subscribe to the appropriate service offered by your service provider telephone company Please access our online customer survey http panasonic net pcc tel q TG80xxAL_NZ en _1021_ver001 2 pd1 1 2011 10 21 15 09 41 ...

Page 2: ...ttings 23 Special programming 27 Registering a unit 30 One touch eco mode 30 Caller ID Service Using Caller ID service 32 Caller list 33 Answering System Answering system 35 Turning the answering system on off 35 Greeting message 35 Listening to messages using the base unit 36 Listening to messages using the handset 36 Remote operation 38 Answering system settings 39 Voice Mail Service Voice mail ...

Page 3: ...tity KX TG8032 KX TG8033 A AC adaptor for base unit and charger PNLV226AL 1 2 B Telephone line cord for Australia 1 1 1 C Telephone line cord for New Zealand 1 1 D Rechargeable batteries 2 2 4 E Handset cover 3 1 2 F Belt clip 1 2 G Charger 1 H DECT repeater 1 1 I AC adaptor for DECT repeater PQLV219AL 1 1 1 The telephone line cord comes connected with the telephone plug 2 See page 4 for replaceme...

Page 4: ...andset Headset KX TCA89 RP TCA400 RP TCA430 1 Replacement batteries may have a different capacity from that of the supplied batteries Expanding your phone system Handset optional KX TGA806AZ You can expand your phone system by registering optional handsets 6 max to a single base unit R Optional handsets may be a different colour from that of the supplied handsets 4 Introduction TG80xxAL_NZ en _102...

Page 5: ...nt R Do not allow the AC adaptor or telephone line cord to be excessively pulled bent or placed under heavy objects R It is advised not to use the equipment at a refuelling point Users are reminded to observe restrictions on the use of radio equipment in fuel depots chemical plants or where blasting operations are in progress Operating safeguards R Unplug the product from power outlets before clea...

Page 6: ...To minimise the possibility of lightning damage when you know that a thunderstorm is coming we recommend that you Unplug the telephone line cord from the phone socket Unplug the AC adaptor from the AC power outlet R No 000 for Australia 111 for New Zealand and or other calls can be made from this device during a mains power failure R The earpiece on the handset is magnetised and may retain small m...

Page 7: ...oice quality depends on the local environmental conditions R If the reception for a base unit location is not satisfactory move the base unit to another location for better reception Environment R Keep the product away from electrical noise generating devices such as fluorescent lamps and motors R The product should be kept free from excessive smoke dust high temperature and vibration R The produc...

Page 8: ...0 GHz R RF transmission power Approx 10 mW average power per channel R Power source 220 240 V AC 50 60 Hz R Power consumption Base unit Standby Approx 0 5 W Maximum Approx 2 4 W Charger Standby Approx 0 1 W Maximum Approx 1 8 W DECT repeater Standby Approx 1 0 W Maximum Approx 1 8 W R Operating conditions 0 C 40 C 20 80 relative air humidity dry Note R Design and specifications are subject to chan...

Page 9: ...is required if you have DSL ADSL service n Base unit for New Zealand Hook Click Press plug firmly Use only the supplied telephone line cord Correct Wrong 220 240 V AC 50 60 Hz To single line telephone socket DSL ADSL filter Click DSL ADSL filter not supplied is required if you have DSL ADSL service n Charger 220 240 V AC 50 60 Hz Hooks Battery installation R USE ONLY Ni MH batteries AAA R03 size R...

Page 10: ...ed R The unit is not designed to be used with rotary pulse dialling services R The unit s answering system will not answer incoming calls on your FaxAbility number for New Zealand Note for battery installation R Use the supplied rechargeable batteries For replacement we recommend using the Panasonic rechargeable batteries noted on page 4 6 R Wipe the battery ends with a dry cloth R Avoid touching ...

Page 11: ...nd ambient environment R Even after the batteries are fully charged the handset can be left on the base unit or charger without any ill effect on the batteries R The battery level may not be displayed correctly after you replace the batteries In this case place the handset on the base unit or charger and let it charge for at least 7 hours Controls Base unit D A B C E G I J H F Message counter M N ...

Page 12: ...ay Navigator key MDN MCN MFN or MEN Scroll through various lists and items Volume MDN or MCN Adjust the receiver or speaker volume while talking MFN Caller list View the caller list MEN Redial View the redial list R As all multiple items cannot be displayed on screen at the same time you can quickly search the desired item to move screens by pressing MEN or MFN instead of scrolling down or up line...

Page 13: ... system is being used by another handset or the base unit 1 Caller ID subscribers only 2 Voice mail subscribers only Base unit display items Item Meaning Answering system answers calls with a greeting message and caller messages are not recorded Selecting Greeting Only page 40 Handset soft key icons Icon Action Returns to the previous screen or outside call Displays the menu Accepts the current se...

Page 14: ...dark when on a call or turns off completely after 1 minute of inactivity if the handset is not on the base unit or charger Activate the handset display again by pressing MFN or MEN when on a call pressing M N at all other times Turning the power on off Power on Press M N for about 1 second Power off Press M N for about 2 seconds Initial settings n Direct command code Programmable settings can be a...

Page 15: ...corded message list phonebook list caller list and redial list Select the desired setting Multi Items Multiple entries all menu icons are shown on one screen at a time Single Item An entry a menu icon is shown on one screen in large characters at a time The default setting is Multi Items Using soft key Temporarily switching the display mode You can temporarily switch the display mode by pressing s...

Page 16: ...g distance service When storing a calling card access number and or PIN in the phonebook a pause is also needed page 21 Example If you need to dial the line access number 0 when making outside calls with a PBX 1 0 a 2 Dial the phone number a M N Note R A 3 second pause is inserted each time is pressed Repeat as needed to create longer pauses Answering calls When a call is being received the ringer...

Page 17: ...ge the recall flash time see page 26 Handset equalizer This feature clarifies the voice of the person you are talking to producing a more natural sounding voice that is easier to hear and understand 1 Press while talking 2 MbN Equalizer a 3 MbN Select the desired setting 4 Press to exit Note R When this feature is turned on is displayed while talking R Depending on the condition and quality of you...

Page 18: ...nce supplied batteries during power back up mode When the batteries are fully charged operating time of the handset in power back up mode varies depending on usage Continuous use of the handset in power back up mode 2 hours max Continuous use of the handset other than a handset in power back up mode 3 hours max Not in use in power back up mode 3 hours max Note R Actual battery performance depends ...

Page 19: ...2 or more handsets are registered You should leave one handset on the base unit for supplying the power and use another handset for making calls For the operation please see Finding and calling from a phonebook entry page 20 Answering calls during a power failure n When only 1 handset is registered 1 When the unit rings keep the handset on the base unit and press M N or M N R Speakerphone is turne...

Page 20: ...egory ringer tone feature is available for Caller ID subscribers page 33 Changing category names 1 left soft key a 2 MbN Category a 3 MbN Select the desired category a 4 MbN Category Name a 5 Edit the name 10 characters max page 45 a a M N Finding and calling from a phonebook entry Scrolling through all entries 1 left soft key 2 MbN Select the desired entry R You can scroll through the phonebook e...

Page 21: ...t to the dial key number If you select this dial key you can overwrite the previous assignment 4 a M N Making a call using a speed dial key 1 Press and hold the desired speed dial key 1 to 9 R You can view other speed dial assignments by pressing MCN or MDN 2 M N Cancelling a speed dial assignment 1 Press and hold the desired speed dial key 1 to 9 a 2 MbN Yes a a M N Chain dial This feature allows...

Page 22: ...the handset you want to send the phonebook entry to a R When an entry has been copied Completed is displayed R To continue copying another entry MbN Yes a aMbN Select the desired entry a 4 M N Copying all entries 1 left soft key a 2 MbN Copy All a 3 MbN Select the handset you want to send the phonebook entry to a R When all entries have been copied Completed is displayed 4 M N 22 Phonebook TG80xxA...

Page 23: ...e soft key 101 2 Select the desired setting a R This step may vary depending on the feature being programmed R To exit the operation press M N Note R In the following table indicates the default settings R In the following table indicates the reference page number R Display menu order and sub menu may vary depending on your model Display the menu tree and direct command code table Main menu Caller...

Page 24: ...1 Once 2 Daily 0 Off 720 27 Time Adjustment 1 3 1 Caller ID 0 Manual 226 Main menu Intercom Operation Code Paging the desired unit 274 42 Main menu Ringer Setup Sub menu 1 Sub menu 2 Settings Code Ringer Volume Handset 4 0 6 Off 6 6 160 16 Base Unit 1 0 6 Off 6 3 G160 Ringtone 5 6 Handset Ringtone 1 161 Night Mode On Off 1 On 0 Off 238 27 Start End 23 00 06 00 237 28 Ring Delay 1 30 sec 2 60 sec 3...

Page 25: ...ry 1 9 241 28 Time Settings Set Date Time 1 101 15 Alarm 1 Once 2 Daily 0 Off 720 27 Time Adjustment 1 3 1 Caller ID 0 Manual 226 Handset Name 104 28 Caller Barred 1 217 28 Eco Setup Transmission Power 1 1 Normal 2 Low 725 30 Display Setup Wallpaper 7 Wallpaper1 181 Display Colour 1 2 Colour1 2 Colour1 182 Display Mode 1 Multi Items 0 Single Item 192 15 Key Backlight 1 On 0 Off 276 LCD in charging...

Page 26: ...djust the date and time each time caller information including date and time is received To turn this feature on select Caller ID To turn this feature off select Manual Caller ID subscribers only To use this feature set the date and time first page 15 4 Ringer volume cannot be turned off for alarm intercom calls and paging 5 If you select one of the melody ringer tones the ringer tone continues to...

Page 27: ...arm sounds once at the set time Daily An alarm sounds daily at the set time Go to step 4 3 Enter the desired date and month a 4 Set the desired time a 5 MbN Select the desired alarm tone a R We recommend selecting a different ringer tone from the one used for outside calls 6 a M N R When the alarm is set is displayed Note R To stop the alarm press M N or place the handset on the base unit or charg...

Page 28: ...tegories in step 2 as follows Press 1 to 9 a Changing the handset name Each handset can be given a customised name Bob Kitchen etc This is useful when you make intercom calls between handsets You can also select whether or not the handset name is displayed in standby mode The default setting is No If you select Yes without entering any handset name Handset 1 to Handset 6 is displayed 1 middle soft...

Page 29: ...890 1 middle soft key 255 2 Enter an area code 5 digits max a a M N Note for New Zealand R The use of this feature can prevent a National Call from being dialled E g in the case of the South Island the 03 will be omitted and will therefore prevent a National Call to other areas of the South Island Setting call restriction You can restrict selected handsets from dialling certain numbers You can ass...

Page 30: ...n to stop then repeat this step R The next step must be completed within 90 seconds 3 Handset a Wait until Base PIN is displayed a Enter the base unit PIN default 0000 a R If you forget your PIN contact an authorised service centre R When the handset has been registered successfully is displayed Note R While registering Base in registering is displayed on all registered handsets R When you purchas...

Page 31: ...arily displayed and goes off from the handset display Note R When there is another cordless phone nearby and it is in use the base unit transmission power may not be reduced R Activating one touch eco mode reduces the range of the base unit in standby mode R If you set the repeater mode to On page 44 One touch eco mode is cancelled Eco Setup is not shown in the display menu page 25 31 Programming ...

Page 32: ... the oldest R If the unit cannot receive caller information the following is displayed Out of Area The caller dials from an area which does not provide a Caller ID service Private Caller The caller requests not to send caller information R If the unit is connected to a PBX system caller information may not be properly received Contact your PBX supplier Missed calls If a call is not answered the un...

Page 33: ...t categories of callers When adding an entry to the phonebook you can assign it to the desired category page 20 When a call is received from a caller assigned to a category the ringer you selected for that category rings after caller information is displayed If you select Default Ringer the unit uses the ringer tone you selected on page 25 when calls from this category are received The default set...

Page 34: ...e desired entry a 3 a Edit the number R Press dial key 0 to 9 to add to delete 4 M N Erasing selected caller information 1 MFN 2 MbN Select the desired entry 3 a MbN Yes a a M N Erasing all caller information 1 MFN 2 a MbN Yes a a M N Storing caller information to the phonebook 1 MFN 2 MbN Select the desired entry a a 3 MbN Phonebook a 4 To store the name continue from step 2 Adding entries page 2...

Page 35: ... answering system is turned on If you use the pre recorded greeting message the unit automatically switches to another pre recorded greeting message asking callers to call again later If you recorded your own greeting message the same message is still announced to callers even though their messages are not recorded Turning the answering system on off The answering system is preset to on Base unit ...

Page 36: ...ge 1 middle soft key 304 2 a M N Playing back the greeting message 1 middle soft key 303 2 M N Listening to messages using the base unit When new messages have been recorded MEN on the base unit flashes Press MEN R If new messages have been recorded the base unit plays back new messages R If there are no new messages the base unit plays back all messages Operating the answering system during playb...

Page 37: ...ng message 8 Turn answering system on Pause message 3 9 or Stop recording Stop playback Key Operation 0 Turn answering system off 4 4 Erase currently playing message 5 Erase all messages 6 Reset to a pre recorded greeting message 1 If pressed within the first 5 seconds of a message the previous message is played except when playing back from the message list 2 When you play a message from the mess...

Page 38: ...essary or control the unit using remote commands page 38 4 When finished hang up Voice guidance During remote operation the unit s voice guidance starts and prompts you to press 1 to perform a specific operation or press 2 to listen to more available operations Note R If you do not press any dial keys within 10 seconds after a voice guidance prompt the unit disconnects your call Remote commands Yo...

Page 39: ... on your unit This will allow the voice mail to receive any messages R To use the unit s answering machine rather than the voice mail service provided by your service provider telephone company please contact your service provider telephone company to have it removed or deactivated permanently or temporarily Alternatively you can leave this service connected and change the Number of Rings to a sho...

Page 40: ...ting Only which sets the unit to announce a greeting message to callers but not record messages Select Greeting Only in step 2 on Caller s recording time page 40 Note R When you select Greeting Only If you do not record your own message the unit will play the pre recorded greeting only message asking callers to call again later If you use your own message record the greeting only message asking ca...

Page 41: ...o answer the phone or when your line is busy Messages are recorded by your service provider telephone company not your telephone When you have new messages is displayed on the handset if message indication service is available Please contact your service provider telephone company for details of this service Important R If still remains on the display even after you have listened to new messages t...

Page 42: ...ing calls conference calls Outside calls can be transferred or a conference call with an outside party can be made between 2 handsets 1 During an outside call press to put the call on hold 2 MbN Select the desired unit a 3 Wait for the paged party to answer R If the paged party does not answer press to return to the outside call 4 To complete the transfer Press M N R The outside call is being rout...

Page 43: ...her telephone equipment R Keep an appropriate distance from the base unit to maximise the range of your phone system Find the appropriate location by checking the indicator If the indicator lights red or amber re position this unit in a place where the indicator lights green Base unit Handset DECT repeater DECT repeater range Base unit range Controls B A C indicator indicator ID indicator MPROGRAM...

Page 44: ...let Do not connect the AC adaptor to a ceiling mounted AC outlet as the weight of the adaptor may cause it to become disconnected R The unit can support a maximum of 3 handsets at a time Setting the repeater mode This repeater is pre registered to the base unit and the default setting of repeater mode is On You do not need to change this setting for initial use 1 middle soft key 138 2 MbN Select t...

Page 45: ... cursor to the next space then press the appropriate dial key If you do not press any dial key within 5 seconds after entering a character the character is fixed and the cursor moves to the next space Character entry modes The available character entry modes are Alphabet ABC Numeric 0 9 Greek Extended 1 Extended 2 and Cyrillic When in these entry modes except Numeric you can select which character...

Page 46: ...lowing are used for both uppercase and lowercase Extended 2 character table R The following are used for both uppercase and lowercase Cyrillic character table 46 Useful Information TG80xxAL_NZ en _1021_ver001 2 pd46 46 2011 10 21 15 09 44 ...

Page 47: ...ain Failed R Phonebook copy failed page 22 Confirm the other handset the receiver is in standby mode and try again Incomplete R The receiver s phonebook memory is full Erase the unwanted phonebook entries from the other handset the receiver and try again Memory Full R The phonebook memory is full Erase unwanted entries page 21 R Message memory is full Erase unwanted messages page 36 37 R The call ...

Page 48: ...g MFN or MEN when on a call pressing M N at all other times R LCD in charging is set to Off while on charge Change the setting page 25 R The handset is not turned on Turn the power on page 14 I cannot hear a dial tone R Make sure that you are using the supplied telephone line cord Your old telephone line cord may have a different wiring configuration R The base unit s AC adaptor or telephone line ...

Page 49: ...ct AC adaptor to the base unit R The handset is not registered to the base unit Register it page 30 R Activating one touch eco mode reduces the range of the base unit in standby mode If required turn eco mode off page 30 Noise is heard sound cuts in and out R You are using the handset or base unit in an area with high electrical interference Re position the base unit and use the handset away from ...

Page 50: ...mpany for details R If your unit is connected to any additional telephone equipment remove and plug the unit directly into the wall socket R If you use a DSL ADSL service we recommend connecting a filter contact your DSL ADSL service provider to the telephone line between the base unit and the telephone line socket Contact your DSL ADSL provider for details for Australia R If you use a DSL ADSL Je...

Page 51: ...ne company not your telephone Change the unit s number of rings setting or contact your service provider telephone company page 39 My own greeting message cannot be properly heard R Record your own greeting message again page 36 I cannot operate the answering system R Someone is using the unit Wait for the other user to finish R A caller is leaving a message Wait for the caller to finish R The han...

Page 52: ...n after releasing MPROGRAMN deregistration failed Deregisterthe unit again Re register 1 DECT repeater Unplug the AC adaptor 2 Base unit Press and hold M N for about 5 second until the registration tone sounds R The next step must be completed within 90 seconds 3 DECT repeater Connect the AC adaptor then wait until the indicator and indicator light green 4 Base unit To stop the registration tone p...

Page 53: ...least 3 days After the handset base unit are completely dry reconnect the AC adaptor and telephone line cord Insert the batteries and charge fully before use If the unit does not work properly contact an authorised service centre Caution R To avoid permanent damage do not use a microwave oven to speed up the drying process Belt clip n To attach n To remove 53 Useful Information TG80xxAL_NZ en _102...

Page 54: ...e strong enough to support the weight of the unit n Base unit Screws Not supplied 49 mm Hook n Charger 25 mm Screws Not supplied Hooks Wall mounting template n Base unit 49 mm n Charger 25 mm 54 Useful Information TG80xxAL_NZ en _1021_ver001 2 pd54 54 2011 10 21 15 09 44 ...

Page 55: ...FERED AS AN BENEFIT AND DOES NOT AFFECT YOUR LEGAL 1 Pick up and delivery 2 Batteries 3 Repairs when the product has not been used in accordance with the Operating Instructions Manual or has been modified 4 Normal maintenance and cleaning as required in the product s Operating Instructions Manual 5 Service calls to a Correct the set up of the product b Instruct you how to use the product c Replace...

Page 56: ...ype 12 D Date and time 15 Direct command code 23 Display Colour 25 Contrast 25 Display mode 15 Language 14 LCD backlight 25 Wallpaper 25 E Eco mode 30 Equalizer 17 Error messages 47 H Handset Deregistration 30 Locator 42 Name 28 Registration 30 Hold 17 I Incoming call barring 28 Intercom 42 K Key lock 17 Keytones 25 M Making calls 16 Missed calls 32 Mute 17 N Night mode 27 P Pause 16 Phonebook 20 ...

Page 57: ...57 Notes TG80xxAL_NZ en _1021_ver001 2 pd57 57 2011 10 21 15 09 44 ...

Page 58: ...58 Notes TG80xxAL_NZ en _1021_ver001 2 pd58 58 2011 10 21 15 09 44 ...

Page 59: ...59 Notes TG80xxAL_NZ en _1021_ver001 2 pd59 59 2011 10 21 15 09 44 ...

Page 60: ... or website www panasonic com au For New Zealand Customer Care Centre Tel No 09 272 0178 or website www panasonic co nz N52 Sales Department 1 Innovation Road Macquarie Park NSW 2113 Australia 350 Te Irirangi Drive East Tamaki Private Bag 14911 Panmure Auckland New Zealand Phone 09 272 0100 Fax 09 272 0137 1 62 4 chome Minoshima Hakata ku Fukuoka 812 8531 Japan Panasonic System Networks Co Ltd 201...

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