Making/answering calls, intercom
Problem
Cause/solution
is displayed.
R
The handset is too far from the base unit. Move closer.
R
The base unit’s AC adaptor is not properly connected.
Reconnect AC adaptor to the base unit.
R
The handset is not registered to the base unit. Register it
(page 27).
Noise is heard, sound cuts in and out.
R
You are using the base unit or handset in an area with high
electrical interference. Re-position the base unit and use the
handset away from sources of interference.
R
Move closer to the base unit.
R
If you use a DSL/ADSL service, we recommend connecting
a DSL/ADSL filter between the base unit and the telephone
line jack. Contact your DSL/ADSL provider for details.
The handset does not ring.
R
The ringer volume is turned off. Adjust the ringer volume
(page 14).
R
Night mode is turned on. Turn it off (page 25).
The base unit does not ring.
R
The ringer volume is turned off. Adjust the ringer volume
(page 14).
I cannot make a call.
R
The dialing mode may be set incorrectly. Change the setting
(page 12).
R
The handset is too far from the base unit. Move closer and
try again.
I cannot make long distance calls.
R
Make sure that you have long distance service.
Call Display/Talking Call Display
Problem
Cause/solution
Caller information is not displayed.
R
You must subscribe to Call Display service. Contact your
service provider/telephone company for details.
R
If your unit is connected to any additional telephone
equipment such as a Call Display box or cordless telephone
line jack, plug the unit directly into the wall jack.
R
If you use a DSL/ADSL service, we recommend connecting
a DSL/ADSL filter between the base unit and the telephone
line jack. Contact your DSL/ADSL provider for details.
R
The name display service may not be available in some
areas. Contact your service provider/telephone company for
details.
R
Other telephone equipment may be interfering with this unit.
Disconnect the other equipment and try again.
Caller information is displayed or
announced late.
R
Depending on your service provider/telephone company, the
unit may display or announce the caller’s information at the
2nd ring or later.
R
Move closer to the base unit.
44
Useful Information
Summary of Contents for KX-TG6671C
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