Panasonic KX-TG6671C Operating Instructions Manual Download Page 43 | Manualshive

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Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC
adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then
insert the batteries into the handset again.

General use

Problem

Cause/solution

The handset does not turn on even
after installing charged batteries.

R

Place the handset on the charger to turn on the handset.

The unit does not work.

R

Make sure the batteries are installed correctly (page 8).

R

Fully charge the batteries (page 9).

R

Check the connections (page 8).

R

Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.

R

The handset has not been registered to the base unit.
Register the handset (page 27).

I cannot hear a dial tone.

R

The base unit’s AC adaptor or telephone line cord is not
connected. Check the connections.

R

Disconnect the base unit from the telephone line and
connect the line to a known working telephone. If the
working telephone operates properly, contact our service
personnel to have the unit repaired. If the working telephone
does not operate properly, contact your service provider/
telephone company.

The indicator on the handset flashes
slowly.

R

New messages have been recorded. Listen to the new
messages (page 33).

R

New Voice Mail messages have been recorded. Listen to
the new Voice Mail messages (page 37).

Programmable settings

Problem

Cause/solution

The display is in a language I cannot
read.

R

Change the display language (page 12).

I cannot register a handset to a base
unit.

R

The maximum number of handsets (6) is already registered
to the base unit. Cancel unused handset registrations from
the base unit (page 27).

Battery recharge

Problem

Cause/solution

The handset beeps and/or flashes.

R

Battery charge is low. Fully charge the batteries (page 9).

I fully charged the batteries, but
–

still flashes,

–

is displayed, or

– the operating time seems to be

shorter.

R

Clean the battery ends (

,

) and the charge contacts

with a dry cloth and charge again.

R

It is time to replace the batteries (page 8).

43

Useful Information

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Summary of Contents for KX-TG6671C

Page 1: ...ed on page 8 Thank you for purchasing a Panasonic product Please read these operating instructions before using the unit and save them for future reference This unit is compatible with Call Display You must subscribe to the appropriate service offered by your service provider telephone company For assistance please call 1 800 561 5505 or visit us at www panasonic ca ...

Page 2: ...ming Programmable settings 20 Special programming 25 Registering a unit 26 Call Display Service Using Call Display service 28 Caller list 30 Answering System Answering system 32 Turning the answering system on off 32 Greeting message 32 Listening to messages using the base unit 33 Listening to messages using the handset 33 Remote operation 34 Answering system settings 35 Voice Mail Service Voice M...

Page 3: ...upplied accessories No Accessory item Part number Quantity KX TG6671 KX TG6672 KX TG6673 A AC adaptor PNLV226 2 3 4 B Telephone line cord 1 1 1 C Desk stand Wall mounting adaptor 1 1 1 1 D Corded handset 1 1 1 E Corded handset cord 1 1 1 F Rechargeable batteries 2 2 4 6 G Handset cover 3 1 2 3 H Belt clip 1 2 3 I Charger 1 2 3 1 The desk stand wall mounting adaptor comes attached to the base unit ...

Page 4: ...handset Headset RP TCA94 RP TCA95 KX TCA400 KX TCA430 1 Replacement batteries may have a different capacity from that of the supplied batteries Expanding your phone system Optional handset feature overview You can expand your phone system by registering optional handsets 6 max to a single base unit R Optional handsets may be a different colour from that of the supplied handsets Feature KX TGA660C ...

Page 5: ...al R Consult the manufacturer of any personal medical devices such as pacemakers or hearing aids to determine if they are adequately shielded from external RF radio frequency energy The product operates in the frequency range of 1 92 GHz to 1 93 GHz and the RF transmission power is 115 mW max R Do not use the product in health care facilities if any regulations posted in the area instruct you not ...

Page 6: ...ception Environment R Keep the product away from electrical noise generating devices such as fluorescent lamps and motors R The product should be kept free from excessive smoke dust high temperature and vibration R The product should not be exposed to direct sunlight R Do not place heavy objects on top of the product R When you leave the product unused for a long period of time unplug the product ...

Page 7: ...C 60 Hz R Power consumption Base unit Standby Approx 0 9 W Maximum Approx 1 5 W Charger Standby Approx 0 1 W Maximum Approx 2 0 W R Operating conditions 0 C 40 C 32 F 104 F 20 80 relative air humidity dry Note R Design and specifications are subject to change without notice R The illustrations in these instructions may vary slightly from the actual product 7 Important Information ...

Page 8: ...DSL ADSL filter not supplied is required if you have DSL ADSL service A A B B R The words UP DESK should be facing up n Charger 120 V AC 60 Hz Hooks Battery installation R USE ONLY Ni MH batteries AAA R03 size R Do NOT use Alkaline Manganese Ni Cd batteries R Confirm correct polarities Rechargeable Ni MH ONLY R When the language selection is displayed see page 12 8 Getting Started ...

Page 9: ... page 4 5 R Wipe the battery ends with a dry cloth R Avoid touching the battery ends or the unit contacts Note for battery charging R It is normal for the handset to feel warm during charging R Clean the charge contacts of the handset and charger with a soft and dry cloth once a month Clean more often if the unit is exposed to grease dust or high humidity Battery level Icon Battery level High Medi...

Page 10: ...ANSWER ON OFFN ANSWER ON OFF indicator MLOCATORN MINTERCOMN M N PLAY Message indicator MHOLDN MREDIALN MPAUSEN MFLASHN MCALL WAITN M N SP PHONE Speakerphone SP PHONE indicator n Control type Soft keys The base unit features 3 soft keys By pressing a soft key you can select the feature shown directly above it on the display Navigator key MDN MCN M N or M N Scroll through various lists and items VOL...

Page 11: ... the redial list Belt clip n To attach n To remove Display Base unit display items Item Meaning Ringer volume is off page 14 PRIV Privacy mode is on page 16 In use Answering system is being used by a handset Line in use Someone is using the line Answering system answers calls with a greeting message and caller messages are not recorded Selecting Greeting only page 36 Handset display items Item Mea...

Page 12: ...ation for your unit Base unit MnN EXIT Handset MOFFN Date and time Handset 1 MMENUN 101 2 Enter the current month date and year by selecting 2 digits for each Example July 15 2011 07 15 11 3 MOKN 4 Enter the current hour and minute 12 hour clock format by selecting 2 digits for each Example 9 30 09 30 5 MAM PMN Select AM or PM 6 MSAVEN a MOFFN Note R When English is selected as the display languag...

Page 13: ... To correct a digit press MCLEARN 2 Press M N or MCALLN 3 When you finish talking press MOFFN or place the handset on the charger Using the speakerphone 1 Dial the phone number and press M N R Speak alternately with the other party 2 When you finish talking press MOFFN Note R For best performance use the speakerphone in a quiet environment R To switch back to the receiver press M N M N Making a ca...

Page 14: ...inging for an incoming call Press MDN or MCN repeatedly to select the desired volume R Base unit To turn the ringer off press and hold MCN until the unit beeps n Programming the volume beforehand 1 MMENUN 160 2 MbN Select the desired volume a MSAVEN 3 Proceed with the operation for your unit Base unit MnN EXIT Handset MOFFN Temporary ringer off Base unit Handset While the unit is ringing for a cal...

Page 15: ... Waiting tone Base unit Handset 1 Press MCALL WAITN to answer the 2nd call 2 To switch between calls press MCALL WAITN Note R Please contact your service provider telephone company for details and availability of this service in your area Temporary tone dialing for rotary pulse service users You can temporarily switch the dialing mode to tone when you need to access touch tone services for example...

Page 16: ... maximum of 4 parties including 1 outside party can join a conversation using 3 extensions 4 way conference Privacy mode When the privacy mode is On the unit prevents other users from joining your conversations with outside callers To allow other users to join your conversations call share leave this feature off The default setting is Off Handset 1 MMENUN 194 2 MbN Select On or Off 3 MSAVEN a MOFF...

Page 17: ...acter 7 P Q R S 7 p q r s 7 8 T U V 8 t u v 8 9 W X Y Z 9 w x y z 9 0 0 R To enter another character that is located on the same dial key first press MEN to move the cursor to the next space R If you do not press any dial key within 5 seconds after entering a character the character is fixed and the cursor moves to the next space R in the above table represents a single space Erasing the character...

Page 18: ...Handset M N Editing entries Handset 1 Find the desired entry page 18 a MEDITN 2 Edit the name if necessary 16 characters max page 17 a MOKN 3 Edit the phone number if necessary 24 digits max a MOKN 4 MbN Select the desired group page 17 a MSELECTN 2 times 5 MOFFN Erasing entries Erasing an entry Base unit Handset 1 Find the desired entry page 18 2 MERASEN soft key a MbN Yes a MSELECTN 3 Proceed wi...

Page 19: ...tton you selected has a phone number already assigned to it To overwrite with the currently selected phone number go to step 3 To select another button press MBACKN then repeat this step 3 MSELECTN a MnN EXIT Note R In step 2 you can also press MMENUN a Speed Dial a MSELECTN a MbN Select the desired speed dial button a MSELECTN R If a speed dial button has already been assigned is displayed next t...

Page 20: ... EXIT on the base unit or MOFFN on the handset n Using the direct command code 1 MMENUN a Enter the desired code Example Press MMENUN 110 2 Select the desired setting a MSAVEN R This step may vary depending on the feature being programmed R To exit the operation press MnN EXIT on the base unit or MOFFN on the handset Note R In the following table indicates the default settings R In the following t...

Page 21: ...net address where you can download the operating instructions or get further information for this product using your computer Handset Main menu Caller list Operation Code Viewing the caller list 213 30 Main menu Answering device Sub menu 1 Sub menu 2 Settings Code Play new msg msg message 323 33 Play all msg 324 33 Erase all msg 1 325 34 Greeting Record greeting 1 302 32 Check greeting 303 33 Pre ...

Page 22: ...itial setting Sub menu 1 Sub menu 2 Settings Code Ringer setting Ringer volume 4 Handset 0 6 Off 6 6 160 14 Ringer tone 5 6 7 Handset 1 5 Tone 1 5 Tone 1 6 0 Melody 1 5 161 Night mode On Off 1 On 0 Off 238 25 Night mode Start End 11 00 PM 06 00 AM 237 25 Set date time Date and time 1 101 12 Alarm 1 Once 2 Daily 0 Off 720 25 Time adjustment 1 3 1 Caller ID auto 0 Manual 226 Talking Caller ID Talkin...

Page 23: ...194 16 Registration Register handset 130 27 Deregistration 2 131 27 Change language Display Handset 1 English 2 Français 110 12 Voice prompt 1 1 English 2 Français 112 12 Main menu Customer support 12 Operation Code Displaying customer support Web address 680 1 If you program these settings using one of the handsets you do not need to program the same item using another handset 2 This menu is not ...

Page 24: ...off if you prefer not to hear key tones while you are dialing or pressing any keys including confirmation tones and error tones 9 If you subscribe to a Call Display service and want to view the caller s information after lifting up the handset to answer a call turn off this feature 10 The flash time depends on your telephone exchange or host PBX Contact your PBX supplier if necessary 11 Generally ...

Page 25: ...andset Important R Set the date and time beforehand page 12 R We recommend turning the base unit ringer off page 14 in addition to turning the night mode on R If you have set the alarm the alarm sounds even if the night mode is turned on Turning night mode on off Handset 1 MMENUN 238 2 MbN Select the desired setting a MSAVEN R If you select Off press MOFFN to exit 3 Enter the desired hour and minu...

Page 26: ...to be blocked R To edit the number press MEDITN repeatedly until the phone number is shown in the 10 digit format 3 MSAVEN 4 MbN Call block a MSELECTN 5 MbN Yes a MSELECTN 6 Edit the phone number if necessary 24 digits max 7 MSAVEN a MOFFN n By entering phone numbers 1 MMENUN 217 a MADDN 2 Enter the phone number 24 digits max R To erase a digit press MCLEARN 3 MSAVEN a MOFFN Blocking incoming call...

Page 27: ... seconds 3 Handset Press MOKN then wait until a long beep sounds Note R While registering Base in registering is displayed on all registered handsets R When you purchase an additional handset refer to the additional handset s installation manual for registration Deregistering a handset A handset can cancel its own registration to the base unit or other handsets registered to the same base unit Thi...

Page 28: ...is feature lets you know who is calling without looking at the display To use this feature you must subscribe to a Call Display service of your service provider telephone company turn this feature on page 22 When caller information is received the handsets and base unit announce the caller s name or phone number received from your service provider telephone company following every ring R Name pron...

Page 29: ...rs the waiting call while keeping the 1st call on hold Displayed option Function Hold Holds the waiting call The caller will hear the prerecorded hold message played by your service provider telephone company Announce The caller will hear the pre recorded busy message played by your service provider telephone company for example We are not available now and will then be disconnected Forward Forwar...

Page 30: ... number in the caller list by adding the long distance code 1 or removing its area code Base unit Handset 1 Proceed with the operation for your unit Base unit MCIDN Handset MFN CID 2 MbN Select the desired entry 3 Press MEDITN repeatedly until the phone number is shown in the desired format A B C 1 Area code Local phone number Example 1 555 321 5555 Local phone number Example 321 5555 Area code Lo...

Page 31: ...e R If you stored caller information to the phonebook using the base unit the entry is automatically assigned to group 1 Handset 1 MFN CID 2 MbN Select the desired entry R To edit the number press MEDITN repeatedly until the phone number is shown in the desired format 3 MSAVEN 4 MbN Phonebook a MSELECTN 5 Continue from step 2 Editing entries page 18 31 Call Display Service ...

Page 32: ...essage is still announced to callers even though their messages are not recorded Turning the answering system on off Base unit Press MANSWER ON OFFN to turn on off the answering system Handset 1 To turn on MMENUN 327 To turn off MMENUN 328 2 MOFFN Note for base unit and handset R When the answering system is turned on the ANSWER ON OFF indicator on the base unit lights up Call screening Base unit ...

Page 33: ...the answering system during playback Key Operation MDN or MCN Adjust the speaker volume Key Operation M N Repeat message 1 M N Skip message MPAUSEN Pause message To resume playback press M N MnN STOP Stop playback MERASEN Erase currently playing message 1 If pressed within the first 5 seconds of a message the previous message is played Calling back Call Display subscribers only If caller informati...

Page 34: ...it Call a MSELECTN 3 Press MEDITN repeatedly until the phone number is shown in the desired format page 30 a M N Erasing all messages 1 MMENUN 325 2 MbN Yes a MSELECTN a MOFFN Remote operation Using a touch tone phone you can call your phone number from outside and access the unit to listen to messages or change answering system settings The unit s voice guidance prompts you to press certain dial ...

Page 35: ... to 7 rings or Toll saver The default setting is 4 rings Toll saver The unit s answering system answers at the end of the 2nd ring when new messages have been recorded or at the end of the 5th ring when there are no new messages If you call your phone from outside to listen to new messages page 34 you know that there are no new messages when the phone rings for the 3rd time You can then hang up wi...

Page 36: ...eting only If you do not record your own message the unit will play the pre recorded greeting only message asking callers to call again later If you use your own message record the greeting only message asking callers to call again later page 32 Message alert You can select whether or not the message indicator on the handset flashes slowly when new messages are recorded The default setting is On I...

Page 37: ...ephone company for the required pause time Example 1 222 333 4444 VM access number Pauses Password PPPP 8888 To erase the Voice Mail access number Handset 1 MMENUN 331 2 Press and hold MCLEARN until all digits are erased a MSAVEN a MOFFN Voice Mail VM tone detection Base unit Handset Your service provider telephone company sends special signals sometimes called Voice Mail tones or stutter tones to...

Page 38: ...llow the pre recorded instructions 3 When finished press MOFFN Note for base unit and handset R If the base unit and handset still indicate there are new messages even after you have listened to all new messages turn it off by pressing and holding until the base unit or handset beeps R If your Voice Mail service uses Voice Mail tones and a message is over 3 minutes long the unit may not indicate n...

Page 39: ... 2 When you finish talking press MOFFN Handset locator You can locate a misplaced handset by paging it 1 Base unit Press MLOCATORN R All registered handsets beep for 1 minute 2 To stop paging Base unit Press MLOCATORN Handset Press M N then press MOFFN Transferring calls conference calls Outside calls can be transferred or a conference call with an outside party can be made between the base unit a...

Page 40: ...N R To leave the conference press MOFFN The other 2 parties can continue the conversation R To put the outside call on hold MMENUN a MbN Hold a MSELECTN To resume the conference MMENUN a MbN Conference a MSELECTN Answering a transferred call Base unit Lift the corded handset or press M N to answer the page Handset Press M N to answer the page 40 Intercom Locator ...

Page 41: ... the words UP WALL are facing up B Tuck the telephone line cord inside the wall mounting adaptor C Connect the AC adaptor cord and telephone line cord 1 3 2 3 Insert the lower tabs of the adaptor into the unit s bottom slots A then insert by pushing down the levers of the adaptor into the upper slots B R The words UP WALL should be facing up A A B B 4 Mount the unit on a wall then slide down to se...

Page 42: ...t you are using is too far from the base unit Move closer and try again Check tel line R The supplied telephone line cord has not been connected yet or not connected properly Check the connections page 8 Error R Recording was too short Try again Invalid R There is no handset registered to the base unit matching the handset number you entered R The handset is not registered to the base unit Registe...

Page 43: ... the line to a known working telephone If the working telephone operates properly contact our service personnel to have the unit repaired If the working telephone does not operate properly contact your service provider telephone company The indicator on the handset flashes slowly R New messages have been recorded Listen to the new messages page 33 R New Voice Mail messages have been recorded Liste...

Page 44: ...ly Change the setting page 12 R The handset is too far from the base unit Move closer and try again I cannot make long distance calls R Make sure that you have long distance service Call Display Talking Call Display Problem Cause solution Caller information is not displayed R You must subscribe to Call Display service Contact your service provider telephone company for details R If your unit is co...

Page 45: ...ter subscribing you may need to contact your service provider telephone company again to activate this specific service even if you already subscribed to both Call Display and Visual Call Waiting services Answering system Problem Cause solution The unit does not record new messages R The answering system is turned off Turn it on page 32 R The message memory is full Erase unwanted messages page 33 ...

Page 46: ...ries from the handset and leave to dry for at least 3 days After the base unit handset are completely dry reconnect the AC adaptor and telephone line cord Insert the batteries and charge fully before use If the unit does not work properly contact an authorized service centre Caution R To avoid permanent damage do not use a microwave oven to speed up the drying process 46 Useful Information ...

Page 47: ...his unit found on the bottom of the unit NOTICE Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device Privacy of communications may not be ensured when using this telephone Some cordless telephones operate at frequencies that may cause inter...

Page 48: ...adjustments misadjustment of consumer controls improper maintenance improper batteries power line surge lightning damage modification introduction of sand humidity or liquids commercial use such as hotel office restaurant or other business or rental use of the product or service by anyone other than a Authorized Servicer or damage that is attributable to acts of God Rechargeable batteries are warr...

Page 49: ... support 21 23 D Date and time 12 Dialing mode 12 Direct command code 20 Display Contrast 21 23 Language 12 E Eco mode 9 Equalizer 15 Error messages 42 F Flash 15 23 G Groups 17 28 H Handset Deregistration 27 Locator 39 Name 25 Registration 27 Hold 14 I Intercom 39 K Key tone 23 L Line mode 23 M Making calls 13 Missed calls 28 Mute 15 N Night mode 25 P Pause 13 Phonebook 17 Power failure 9 Privacy...

Page 50: ...50 Notes ...

Page 51: ...51 Notes ...

Page 52: ...with any repair under warranty Serial No Date of purchase found on the bottom of the base unit Name and address of dealer Attach your purchase receipt here 5770 Ambler Drive Mississauga Ontario L4W 2T3 Panasonic System Networks Co Ltd 2011 Printed in Malaysia TG6671C TG6671C PNQX3147ZA TT0611MG0 ...

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