Panasonic KX-TG4131 Operating Instructions Manual Download | Manualshive

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Useful Information

40

For assistance, please visit http://www.panasonic.com/help

Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect the base unit’s
AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset,
and then insert the batteries into the handset again.

General use

Programmable settings

Problem

Cause/solution

The handset does not turn on
even after installing charged
batteries.

L

Place the handset on the base unit or charger to turn on
the handset.

The unit does not work.

L

Make sure the batteries are installed correctly (page 9).

L

Fully charge the batteries (page 9).

L

Check the connections (page 9).

L

Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.

L

The handset has not been registered to the base unit.
Register the handset (page 25).

I cannot hear a dial tone.

L

The base unit’s AC adaptor or telephone line cord is not
connected. Check the connections.

L

Disconnect the base unit from the telephone line and
connect the line to a known working telephone. If the
working telephone operates properly, contact our service
personnel to have the unit repaired. If the working
telephone does not operate properly, contact your service
provider/

telephone company.

The indicator on the handset
flashes slowly.

L

New messages have been recorded. Listen to the new
messages (page 30).

L

New voice mail messages have been recorded. Listen to
the new voice mail messages (page 34).

Problem

Cause/solution

The display is in a language I
cannot read.

L

Change the display language (page 13).

I cannot register a handset to a
base unit.

L

The maximum number of handsets (6) is already
registered to the base unit. Cancel unused handset
registrations from the base unit (page 25).

TG413x(e).book Page 40 Friday, September 24, 2010 8:45 AM

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Summary of Contents for KX-TG4131

Page 1: ...ompany For assistance visit our Web site http www panasonic com help for customers in the U S A or Puerto Rico Before initial use see Getting Started on page 9 Consulte Guía Rápida Española página 46 Please register your product http www panasonic com prodreg Operating Instructions Digital Cordless Answering System Model shown is KX TG4132 Model No KX TG4132 KX TG4133 KX TG4134 TG413x e book Page ...

Page 2: ...ing a unit 25 Caller ID Service Using Caller ID service 26 Caller list 27 Answering System Answering system 29 Turning the answering system on off 29 Greeting message 29 Listening to messages using the base unit 30 Listening to messages using the handset 30 Remote operation 31 Answering system settings 32 Voice Mail Service Voice mail service 34 Intercom Locator Intercom 36 Handset locator 36 Tran...

Page 3: ... TG4134 KX TG4131 KX TGA410 4 As an ENERGY STAR Partner Panasonic has determined that this product meets the ENERGY STAR guidelines for energy efficiency ENERGY STAR is a U S registered mark No Accessory item Order number Quantity KX TG4132 KX TG4133 KX TG4134 1 AC adaptor PNLV226Z 2 3 4 2 Telephone line cord PQJA10075Z 1 1 1 3 Rechargeable batteries HHR 4DPA 4 6 8 4 Wall mounting adaptor PQKL1008...

Page 4: ...tem to include areas where reception was previously not available Up to 2 range extenders can be registered to the base unit This product can be purchased online Please visit our Web site http www panasonic com RangeExtender Accessory item Order number Rechargeable batteries HHR 4DPA 1 L To order please call 1 800 332 5368 or visit http www panasonic com batterystore Battery type Nickel metal hydr...

Page 5: ...gle base unit L Optional handsets may be a different color from that of the supplied handsets 1 You can make a call using a speed dial key on the handset as well as the base unit if your Feature KX TGA410 KX TGA660 KX TGA659 Handset Display size 1 8 inches 1 8 inches 1 9 inches Button size Large Large Extra large Speed dial 1 r TG413x e book Page 5 Friday September 24 2010 8 45 AM unit has the spe...

Page 6: ...ill liquids detergents cleansers etc onto the telephone line cord plug or allow it to become wet at all This may cause a fire If the telephone line cord plug becomes wet immediately pull it from the telephone wall jack and do not use Medical L Consult the manufacturer of any personal medical devices such as pacemakers or hearing aids to determine if they are adequately shielded from external RF ra...

Page 7: ... noise free communications place your base unit at a convenient high and central location with no obstructions between the handset and base unit in an indoor environment away from electronic appliances such as TVs radios personal computers wireless devices or other phones facing away from radio frequency transmitters such as external antennas of mobile phone cell stations Avoid putting the base un...

Page 8: ...from the memory before you dispose of transfer or return the product Notice Specifications Standard DECT 6 0 Digital Enhanced Cordless Telecommunications 6 0 Frequency range 1 92 GHz to 1 93 GHz RF transmission power 115 mW max Power source 120 V AC 60 Hz Power consumption Base unit Standby Approx 0 7 W Maximum Approx 3 8 W Charger Standby Approx 0 1 W Maximum Approx 2 6 W Operating conditions 0 C...

Page 9: ...stallation L USE ONLY Ni MH batteries AAA R03 size L Do NOT use Alkaline Manganese Ni Cd batteries L Confirm correct polarities S T Battery charge Charge for about 7 hours DSL ADSL filter Hook Hooks Click Press plug firmly 120 V AC 60 Hz To single line telephone jack RJ11C Click Correct Wrong 120 V AC 60 Hz Hooks L When the date and time setting is displayed see page 12 Rechargeable Ni MH ONLY TG4...

Page 10: ...oted on page 4 6 L Wipe the battery ends S T with a dry cloth L Avoid touching the battery ends S T or the unit contacts Note for battery charge L It is normal for the handset to feel warm during charging L Clean the charge contacts of the handset base unit and charger with a soft and dry cloth once a month Clean more often if the unit is exposed to grease dust or high humidity Battery level Panas...

Page 11: ...pport when you cradle the handset between your shoulder and ear C Speaker D C TALK E s SP PHONE Speakerphone F Dial keypad TONE G Receiver H Display I OFF J FLASH CALL WAIT K Microphone L Charge contacts Control type A Soft keys The handset features 3 soft keys By pressing a soft key you can select the feature shown directly above it on the display B Navigator key V or Scroll through various lists...

Page 12: ... hold L When flashing rapidly An incoming call is now being received i Eco mode is on page 11 Equalizer is set page 16 s Speakerphone is on page 14 Ringer volume is off page 20 Silent mode is on page 23 Call sharing mode is off page 21 E Alarm is on page 23 m Handset number Battery level Blocked call page 24 Clarity booster is on page 16 In use Answering system is being used by another handset or ...

Page 13: ...ime again Display language You can select either English or Español as the display language The default setting is English 1 MENU 11 2 r Select the desired setting 3 SAVE s OFF Voice guidance language You can select either English or Español as the voice guidance language of the answering system The default setting is English 1 MENU 112 2 r Select the desired setting 3 SAVE s OFF Dialing mode If y...

Page 14: ... PBX long distance service users A pause is sometimes required when making calls using a PBX or long distance service When storing a calling card access number and or PIN in the phonebook a pause is also needed page 18 Example If you need to dial the line access number 9 when making outside calls with a PBX 1 9 s PAUSE 2 Dial the phone number s C Note L A 3 5 second pause is inserted each time PAU...

Page 15: ... you to use the special features of your host PBX such as transferring an extension call or accessing optional telephone services Note L To change the flash time see page 21 For call waiting or Call Waiting Caller ID service users To use call waiting you must first subscribe to call waiting from your service provider telephone company This feature allows you to receive calls while you are already ...

Page 16: ... on is displayed while talking L Depending on the condition and quality of your telephone line this feature may emphasize existing line noise If it becomes difficult to hear turn this feature off L This feature is not available while using the speakerphone Call share You can join an existing outside call To join the conversation press C when the other handset is on an outside call Note L A maximum...

Page 17: ...first press to move the cursor to the next space L If you do not press any dial key within 5 seconds after entering a character the character is fixed and the cursor moves to the next space L in the above table represents a single space Erasing the character or number Press or s CLEAR L Press and hold CLEAR to erase all characters or numbers Groups Groups can help you find entries in the phonebook...

Page 18: ... 24 digits max s OK 4 r Select the desired group page 17 s SELECT 5 SELECT s OFF Erasing entries Erasing an entry 1 Find the desired entry page 18 2 ERASE 3 r Yes s SELECT s OFF Erasing all entries 1 C s MENU 2 r Erase all s SELECT 3 r Yes s SELECT 4 r Yes s SELECT 5 OFF Chain dial This feature allows you to dial phone numbers in the phonebook while you are on a call This feature can be used for e...

Page 19: ...etting s SAVE L This step may vary depending on the feature being programmed L To exit the operation press OFF Note L In the following table indicates the default settings L In the following table indicates the reference page number L Display menu order may vary depending on your model Display the menu tree and direct command code table Main menu Caller list Code 213 page 27 Main menu e Answering ...

Page 20: ... tone 5 6 7 Handset 1 5 Tone 1 5 Tone 1 6 0 Melody 1 5 161 Silent mode On Off 1 On 0 Off 238 23 Silent mode Start End 11 00 PM 06 00 AM 237 Set date time Date and time 1 101 12 Alarm 1 Once 2 Daily 0 Off 720 23 Time adjustment 1 3 1 Caller ID auto 0 Manual 226 Talking Caller ID Handset 1 On 0 Off 162 26 Base unit 1 1 On 0 Off 162 Handset name 104 23 Call block 1 217 24 Block w o num 8 Block calls ...

Page 21: ... If you select a melody you cannot distinguish lines by their ringers 6 If you select one of the melody ringer tones the ringer tone continues to play for several seconds even if the caller has already hung up You may either hear a dial tone or no one on the line when you answer the call 7 The preset melodies in this product are used with permission of 2009 Copyrights Vision Inc 8 This menu is not...

Page 22: ...one exchange or host PBX Contact your PBX supplier if necessary The setting should stay at 700 ms unless pressing FLASH fails to pick up the waiting call 12Generally the line mode setting should not be changed This setting automatically maintains receiver volume at the proper level depending on the current telephone line condition Set the line mode to A if telephone line condition is not good 13Th...

Page 23: ...t Important L Set the date and time beforehand page 12 L We recommend turning the base unit ringer off page 15 in addition to turning the silent mode on L If you have set the alarm the alarm sounds even if the silent mode is turned on Turning silent mode on off 1 MENU 238 2 r Select On or Off s SAVE L If you select Off press OFF to exit 3 Enter the desired hour and minute you wish to start this fe...

Page 24: ... the caller list or by entering the numbers directly Important L We recommend storing 10 digits including an area code If only 7 digits are stored all numbers that have the same last 7 digits will be blocked From the caller list 1 CID 2 r Select the entry to be blocked L To edit the number press EDIT repeatedly until the phone number is shown in the 10 digit format 3 SAVE 4 r Call block s SELECT 5...

Page 25: ...tart ringing press the same button to stop Then repeat this step L The next step must be completed within 90 seconds 3 Handset Press OK then wait until a long beep sounds Note L While registering Base in registering is displayed on all registered handsets L When you purchase an additional handset refer to the additional handset s installation manual for registration Deregistering a handset A hands...

Page 26: ...d in the caller list Talking Caller ID This feature lets you know who is calling without looking at the display To use this feature you must subscribe to a Caller ID service of your service provider telephone company turn this feature on page 20 When caller information is received the handsets and base unit announce the caller s name or phone number received from your service provider telephone co...

Page 27: ...ode 1 1 CID 2 r Select the desired entry 3 Press EDIT repeatedly until the phone number is shown in the desired format 4 C Caller ID number auto edit feature Once you call back an edited number the handset which was used to call back remembers the area code and format of the edited number The next time someone calls from the same area code caller information is customized by the handset as follows...

Page 28: ...sing selected caller information 1 CID 2 r Select the desired entry 3 ERASE s r Yes s SELECT s OFF Erasing all caller information 1 CID 2 ERASE s r Yes s SELECT s OFF Storing caller information to the phonebook 1 CID 2 r Select the desired entry L To edit the number press EDIT repeatedly until the phone number is shown in the desired format 3 SAVE 4 r Phonebook s SELECT 5 Continue from step 2 Edit...

Page 29: ...reeting message the same message is still announced to callers even though their messages are not recorded Turning the answering system on off Press ANSWER ON OFF to turn on off the answering system 1 To turn on MENU 327 To turn off MENU 328 2 OFF Note for base unit and handset L When the answering system is turned on The ANSWER ON OFF indicator on the base unit lights up The message counter on th...

Page 30: ...dicator on the base unit flashes Press 6 L If new messages have been recorded the base unit plays back new messages L If there are no new messages the base unit plays back all messages Operating the answering system during playback 1 If pressed within the first 5 seconds of a message the previous message is played Erasing all messages Press ERASE 2 times while the unit is not in use Listening to m...

Page 31: ...s certain dial keys to perform different operations Remote access code A 3 digit remote access code must be entered when operating the answering system remotely This code prevents unauthorized parties from listening to your messages remotely The default setting is 111 Important L To prevent unauthorized access to this product we recommend that you regularly change the remote code 1 MENU 3 6 2 Ente...

Page 32: ...panish voice guidance only Turning on the answering system remotely If the answering system is off you can turn it on remotely 1 Dial your phone number from a touch tone phone 2 Let the phone ring 15 times L A long beep is heard 3 Enter your remote access code within 10 seconds after the long beep L The greeting message is played back L You can either hang up or enter your remote access code again...

Page 33: ...ephone company before changing this setting Change the number of rings of the voice mail service so that the answering system can answer the call first To do so contact your service provider telephone company Caller s recording time You can change the maximum message recording time allowed for each caller The default setting is 3 min 1 MENU 3 5 2 r Select the desired setting s SAVE s OFF Selecting...

Page 34: ...ord press PAUSE to add pauses page 14 between the access number and the password as necessary Contact your service provider telephone company for the required pause time Example To erase the voice mail access number 1 MENU 331 2 Press and hold CLEAR until all digits are erased s SAVE s OFF Voice mail VM tone detection Your service provider telephone company sends special signals sometimes called v...

Page 35: ...te L If the handset still indicates there are new messages even after you have listened to all new messages turn it off by pressing and holding until the handset beeps L If your voice mail service uses voice mail tones and a message is over 3 minutes long the handset may not indicate new messages L If your voice mail service uses voice mail tones the tones are heard from any phone connected to the...

Page 36: ...op paging Base unit Press LOCATOR Handset Press OFF Transferring calls conference calls Outside calls can be transferred or a conference call with an outside party can be made between 2 handsets 1 During an outside call press INT to put the call on hold 2 r Select the desired unit s SELECT 3 Wait for the paged party to answer L If the paged party does not answer press C to return to the outside ca...

Page 37: ... hole in the wall mounting adaptor in the direction of the arrow 2 Tuck the telephone line cord inside the wall mounting adaptor A Connect the AC adaptor cord and telephone line cord B 3 Insert the hooks on the wall mounting adaptor into holes 1 and 2 on the base unit 4 Adjust the adaptor to hold the base unit then push it in the direction of the arrow until it clicks into place Hooks A B AC adapt...

Page 38: ...emove the wall mounting adaptor While pushing down the release levers A remove the adaptor B Charger Drive the screws not supplied into the wall 83 mm 31 4 inches or 102 mm 4 inches AC adaptor cord 2 1 83 mm 3 1 4 inches 102 mm 4 inches 2 1 Wall phone plate B A A Hooks 25 4 mm 1 inch Screws TG413x e book Page 38 Friday September 24 2010 8 45 AM ...

Page 39: ...pany for your access L You have not stored the voice mail access number Store the number page 34 Check tel line L The supplied telephone line cord has not been connected yet or not connected properly Check the connections page 9 Error L Recording was too short Try again Invalid L There is no handset registered to the base unit matching the handset number you entered L The handset is not registered...

Page 40: ...stered to the base unit Register the handset page 25 I cannot hear a dial tone L The base unit s AC adaptor or telephone line cord is not connected Check the connections L Disconnect the base unit from the telephone line and connect the line to a known working telephone If the working telephone operates properly contact our service personnel to have the unit repaired If the working telephone does ...

Page 41: ...5 Noise is heard sound cuts in and out L You are using the handset or base unit in an area with high electrical interference Re position the base unit and use the handset away from sources of interference L Move closer to the base unit L If you use a DSL ADSL service we recommend connecting a DSL ADSL filter between the base unit and the telephone line jack Contact your DSL ADSL provider for detai...

Page 42: ...mation is displayed or announced late L Depending on your service provider telephone company the unit may display or announce the caller s information at the 2nd ring or later L Move closer to the base unit The caller list incoming phone numbers are not edited automatically L The Caller ID number auto edit feature is turned off Turn it on and try again page 21 L You need to call back the edited nu...

Page 43: ... A caller is leaving a message Wait for the caller to finish L The handset is too far from the base unit Move closer I cannot operate the answering system remotely L The remote access code is not set Set the remote access code page 31 L You are entering the wrong remote access code If you have forgotten your remote access code enter the remote access code setting to check your current code page 31...

Page 44: ...operation of the equipment If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service If trouble is experienced with this equipment for repair or warranty information please contact a Factory Service Center or other Authorized Servicer If the equipment is causing harm to the telephone network the telephone co...

Page 45: ...onnected Consult the dealer or an experienced radio TV technician for help Some cordless telephones operate at frequencies that may cause interference to nearby TVs and VCRs To minimize or prevent such interference the base of the cordless telephone should not be placed near or on top of a TV or VCR If interference is experienced move the cordless telephone further away from the TV or VCR This wil...

Page 46: ...Guía Rápida Española 46 Para obtener ayuda visite http www panasonic com help solo en inglés Guía Rápida Española TG413x e book Page 46 Friday September 24 2010 8 45 AM ...

Page 47: ...Guía Rápida Española 47 Para obtener ayuda visite http www panasonic com help solo en inglés TG413x e book Page 47 Friday September 24 2010 8 45 AM ...

Page 48: ...Guía Rápida Española 48 Para obtener ayuda visite http www panasonic com help solo en inglés TG413x e book Page 48 Friday September 24 2010 8 45 AM ...

Page 49: ...Guía Rápida Española 49 Para obtener ayuda visite http www panasonic com help solo en inglés TG413x e book Page 49 Friday September 24 2010 8 45 AM ...

Page 50: ...turday Sunday 10 am to 7 pm EST TTY users hearing or speech impaired users can call 1 877 833 8855 TTY users hearing or speech impaired users can call 1 866 605 1277 Purchase Parts Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at http www pstc panasonic com or send your request by E mail to npcparts us panasonic com You may also contact us directly at...

Page 51: ...ased and serviced in the United States or Puerto Rico This Limited Warranty is extended only to the original purchaser and only covers products purchased as new For assistance in the continental United States and Puerto Rico in obtaining repairs please ship the product prepaid to PSTC Panasonic Exchange Center 4900 George McVay Drive Suite B Door 12 McAllen TX 78503 panacare us panasonic com When ...

Page 52: ... messages cost of having someone remove or re install an installed unit if applicable travel to and from the servicer The items listed are not exclusive but are for illustration only ALL EXPRESS AND IMPLIED WARRANTIES INCLUDING THE WARRANTY OF MERCHANTABILITY ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY Some states do not allow the exclusion or limitation of incidental or consequential damage...

Page 53: ...ol type 11 Customer support 21 D Date and time 12 Dialing mode 13 Direct commands 19 Display Contrast 20 Language 13 E Eco mode 11 Equalizer 16 Error messages 39 F Flash 15 21 G Groups 17 H Handset Deregistration 25 Locator 36 Name 23 Registration 25 Hold 15 I Intercom 36 K Key tone 21 L Line mode 21 M Making calls 14 Missed calls 26 Mute 15 P Pause 14 Phonebook 17 Power failure 10 R Redialing 14 ...

Page 54: ...Notes 54 TG413x e book Page 54 Friday September 24 2010 8 45 AM ...

Page 55: ...Notes 55 TG413x e book Page 55 Friday September 24 2010 8 45 AM ...

Page 56: ...or to the base unit 2 Check if telephone line cord is connected 3 Use rechargeable Ni MH batteries Alkaline Manganese Ni Cd batteries CANNOT be used 4 Read troubleshooting page in the Operating Instructions If your product is not working properly IMPORTANT Visit our Web site http www panasonic com help L FAQ and troubleshooting hints are available Attach your purchase receipt here One Panasonic Wa...

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