BT IMAGE 2000 User Manual Download

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Image 2000 multifunctional fax,
copier, scanner, colour printer
and telephone

User guide

Summary of Contents for IMAGE 2000

Page 1: ...Image 2000 multifunctional fax copier scanner colour printer and telephone User guide ...

Page 2: ...an at a glance guide to your Image 2000 fax machine Date of purchase Place of purchase Serial number on base of unit Purchase price Proof of purchase is required for warranty purposes so please keep your receipt For your records ...

Page 3: ...phone and fax numbers Keypad Use to dial numbers and to enter names and numbers in the memory Paper support Supports paper in the paper holder Document feeder support Extend to support documents held in the automatic document feeder For additional support attach the document support extension Release buttons Press to open the front panel in order to free a document jam or change the ink cartridge ...

Page 4: ...ax numbers DIRECTORY RECEIVE MODE SET UP R P REDIAL button redials phone and fax numbers Moves the cursor through the display Shown as throughout this guide Use to confirm settings START button press to begin sending or copying a document STOP button press to stop faxing or copying Also takes you back to standby during programming FAXBACK button automatically retrieves a document from a fax machin...

Page 5: ...p 5 Using the telephone fax and copier 14 Making telephone calls 14 One touch name and numbers 15 Directory names and numbers 20 Sending and receiving faxes 24 Copying documents 45 Additional features 47 Connecting an answering machine to your Image 2000 53 Connecting to a PC for faxing scanning and printing 55 Connecting to a switchboard 56 Help 58 Technical specification 66 Technical information...

Page 6: ...ing We advise you to disconnect your Image 2000 during electrical storms as there is a slight chance it could be damaged If a fault occurs during the 12 month warranty period due to accidental or wilful damage including lightning and electrical damage BT will not replace or repair the equipment free of charge If any damage of this nature occurs please claim against your home insurance Customer Hel...

Page 7: ... handset and the other end into the socket on the base of the fax 2 Plug the telephone line cord into the fax 3 Plug the other end of the telephone line cord into the telephone socket If you do not have a modern style socket call Freefone 0800 800 150 and ask for a BT engineer to come and fit the correct socket This is a chargeable service Handset cord Handset Underside of the fax Telephone line c...

Page 8: ...enient 13 amp mains power socket Once connected to the mains your Image 2000 will beep and the display shows WARMING UP PLEASE WAIT A MOMENT before changing to show OUT OF PAPER and FILL PAPER HOLDER 6 Connection to a PC 6 Setting up When running Windows 95 or above your PC may prompt you to install the necessary software Please follow the instructions in the Unimessage user guide Power cable base...

Page 9: ...ved into the load position and the display shows TICK TO FINISH Open the front cover by pressing the two release buttons either side of the Image 2000 SET UP STOP To help prevent paper jams and misfeeds flick your thumb across the bottom edge of each stack of paper before you insert it into the machine paper tray lever 7 Setting up Release button Release button Special papers Please note that care...

Page 10: ...ed will be printed in blue this is to remind you have a colour cartridge installed You are advised too change to a black cartridge when not printing colour from your PC as it will reduce the life of your colour cartridge Moulding Insert the print cartridge into holder Push the print cartridge back until it clicks into place If it moves loosely in the carrier it is not locked into place Close the f...

Page 11: ...y shows H Press the 6 button until the display shows N When you have entered your name press the button to confirm The display shows ENTER ID FAX NO Use the keypad to enter your fax number You can enter up to 20 digits When you have entered your fax number press the button to confirm The display shows CALL BACK TEL NUMBER Press the STOP button to return to standby Use the button to move forward th...

Page 12: ...ATION Press the button to display ENTER SENDER ID Press the button until the display shows CALL BACK TEL NUMBER Press the button Display shows any previously entered call back number Use the keypad to enter your call back telephone number It can be up to 32 digits Press the button to confirm Display shows SET DATE AND TIME Press the STOP button to return to standby Setting up 10 STOP SET UP Use th...

Page 13: ... 2000 displays the date and time in the following order DayDay MonthMonth YearYear HourHour MinuteMinute using the 24 hour clock for the time For example to set 25 minutes past 4 in the afternoon on 20 February 1998 enter 20 02 98 1625 11 Setting up Batch time Setting a batch time lets you send a group of faxes to the same number at the same time each day This is pre set to 18 00 hrs but you can c...

Page 14: ...office time to start Press the button Display shows ANSWER MODE MANUAL Press the button to display the answer mode you want outside office hours Press the button to confirm the displayed option Whatever mode you set for your Image 2000 during office hours it will switch to this mode outside office hours Press the STOP button to return to standby Office time You can set the time you start work and ...

Page 15: ...ing stops your Image 2000 will assume it is a fax call and prepare to receive a fax To change the number of rings before the call is answered see page 50 ANS FAX In ANS FAX mode your Image 2000 can operate with an answering machine This means that you can receive voice messages and faxes All calls are answered automatically by the answering machine and your outgoing message is played Callers can l...

Page 16: ...When you dial you can hear whether the number is ringing or engaged If the call is answered pick up the handset and begin talking Replace the handset to end the call To redial the last number Lift the handset or press the button Press the REDIAL button Display shows the number as it is dialled Using the telephone fax and copier Using the telephone fax and copier When using on hook dialling make su...

Page 17: ...ess the ONE TOUCH button you want Display shows the one touch button number and ENTER NAME You can now enter a name If a name has been previously entered the display shows EDIT NAME See page To edit one touch names and numbers You can enter a name of up to 20 characters For example to enter the name JOHN Press the 5 button until the display shows J Press the 6 button until the display shows O Pres...

Page 18: ...nes which comply with the international fax standards Using the telephone fax and copier 16 Press the button to confirm your entry Display clears then shows ENTER FAX NO Enter the fax number associated with the name you have just added Press the button to confirm Display shows ENTER TEL NO Enter the telephone number Press the button to confirm Display shows ENTER SUBADDRESS Enter the subaddress nu...

Page 19: ...d the display shows the name the one touch button number and EDIT NAME Use the keypad to change the name Press the button to confirm the change Display shows the fax number and EDIT FAX NO Use the keypad to change the number Press the button to confirm the change Display shows the telephone number and EDIT TEL NO Use the keypad to change the number Press the button to confirm the change Display sh...

Page 20: ...ress the button to delete the name Press the button to confirm Press the STOP button to return to standby One touch memory label Keep a reminder of the names stored in the ONE TOUCH memory on the label Remove the plastic cover and the memory label and write in the names alongside the relevant buttons then replace the label and plastic cover Using a pencil makes it easy to make any changes to the l...

Page 21: ... 15 seconds or if your phone is engaged You will get comprehensive instructions when you subscribe to the service To divert your calls Lift the handset Press the CALL DIVERSION button Display shows 21 Follow the spoken instructions Replace the handset To cancel Call Diversion Lift the handset Press the CALL DIVERSION button Display shows 21 and confirms cancellation Replace the handset Call charge...

Page 22: ...with their associated fax and telephone numbers The names can be easily displayed for dialling if you are making a phone call the phone number is automatically selected If you insert a document for faxing the fax number is automatically selected To store names and numbers in the directory Press the SET UP button until the display shows DIRECTORY SET UP Press the button Display shows ADD A NEW ENTR...

Page 23: ...matically revert to standby and any changes you have made are NOT saved To return to standby at any time press the STOP button until the display show the time and date Only entries that have been confirmed by pressing the button are stored in the memory If you want to go on to the next stage without entering a number just press without entering any digits Sub addresses and passwords In addition to...

Page 24: ... J then use the button to scroll through other stored names beginning with J until JOHN is shown in the display When the name you want is shown either lift the handset and press the START button or if sending a fax just press the START button The number is dialled automatically If a document has been inserted in the document feeder your Image 2000 will automatically select stored fax numbers If no...

Page 25: ...s EDIT FAX NUMBER Use the keypad to change the number Press the button to confirm the change Display shows EDIT TEL NUMBER Use the keypad to change the number Press the button to confirm the change Display shows EDIT SUBADDRESS Use the key pad to change the sub address number Press the button to confirm the change Display shows the password and EDIT PASSWORD Use the keypad to change the number Pre...

Page 26: ...confirm The name and all numbers are deleted Either press the STOP button to return to standby or press the button to delete another entry Sending and receiving faxes Your Image 2000 lets you set its functions to suit the way you work The most commonly preferred settings are pre selected as default You can alter or choose new settings as desired Do not try to send or copy documents which are still...

Page 27: ...alled and document sent Upon connection the display shows REMOTE ID and the number of the receiving machine After the last page has been sent the display shows CALL COMPLETE and you hear a beep One touch dialling Load the document Press the ONE TOUCH button you want Display shows the name stored Press the START button The fax number is dialled and document sent Upon connection the display shows RE...

Page 28: ...ay shows LINE MONITOR OFF Press the button to change the display to ON Press the button Display shows RINGER VOLUME SET UP Press the STOP button to return to standby Directory dialling Load the document Press the DIRECTORY button Press the or buttons to scroll through the names or use the keypad until the display shows the name you want Press the START button The fax number is dialled and document...

Page 29: ...t the document to be faxed If necessary adjust the contrast and resolution Press the SET UP button until the display shows DELAYED SEND SET UP Press the button Display shows SEND AT BATCH TIME Press the button to display SEND AT FIXED TIME Press the button to confirm the FIXED TIME option Display shows ENTER SEND TIME Using the keypad enter the date and time at which you want the fax to be sent Pr...

Page 30: ...button until you display the file you want to delete e g a delayed send file is shown as 011 DELAYED SEND 2P 011 is the file number 2P is the number of pages Press the button Display shows FILE XXX DOCUMENT TICK TO PRINT NEXT Press the button until the display shows FILE XXX DELETE TICK TO DELETE NEXT If you are not sure which file you want to delete select FILE XXX DETAILS TICK TO PRINT NEXT This...

Page 31: ...e display to ON Press the button Display shows 0000 ENTER PASSWORD Enter a four digit password or leave as 0000 if you do not want to enter a private password Press the button Display shows MEMORY RECEIVE ON and the password you have entered is shown briefly All faxes will now be received into the memory and you will need to know the password to print them out If there is no paper the fax will be ...

Page 32: ...e password allowing faxes to be received into the memory The memory receive must first be switched off and then switched back on as shown in To receive faxes into the memory on the previous page Printing stored faxes If there are faxes held in the memory the display shows FAXES IN MEMORY XX the number of faxes stored If this is not displayed press the or buttons until it is shown All stored faxes ...

Page 33: ... memory You can delete a fax without printing Press the SET UP button until the display shows FILE MANAGEMENT Press the button Display shows MEMORY FREE XX NEXT Press the button Display shows details of the first document stored e g 001 MEM RECEIVE 4P 001 is the file number and 4p means the document is four pages long Press the button to display the file you want to delete Press the button Display...

Page 34: ... and ACCESS CODE XXXX and then changes to ENTER DESTINATION You can now enter the fax number you want your faxes forwarded to Press the button to confirm the number Display shows PRINT TRANSFER FILE You can now choose whether you want copies of the faxes printed stored or deleted by your Image 2000 Press the button to display the available options PRINT STORE and DELETE Press the button to confirm...

Page 35: ...rs Each destination number can be up to 20 digits long To store numbers under a group dial memory Press the SET UP button until the display shows GROUP SET UP Press the button Display shows GROUP 1 Press the or buttons to display the group memory you want 1 2 or 3 Press the button Display shows ENTER DESTINATION 01 Enter the name or fax numbers you want by using the one touch buttons directory or ...

Page 36: ...ches 50 or press the STOP button to return to standby To delete a number in the group memory Press the SET UP button until the display shows GROUP SET UP Press the button Display shows GROUP 1 Press the or buttons to display the group memory you want 1 2 or 3 Press the button Display shows EDIT EXISTING GROUP Press the button Display shows ADD AN ENTRY Press the button to display DELETE AN ENTRY P...

Page 37: ...to 50 using the broadcast feature You can use this feature to send faxes to everybody in your pre programmed group or you can enter other fax numbers manually Using Broadcast documents are first stored in the Image 2000 s memory You can program as many broadcasts as you want until all the available memory has been used You can choose the date and time that the documents are sent To set up a broadc...

Page 38: ...ing immediately or use the keypad to enter the date and time you want Press the button to confirm The display shows RESOLUTION CONTRAST You can now start the broadcast by pressing START or you can change the resolution and contrast settings first by pressing the button and then using the and buttons to display and select the settings you want The document is now scanned into the memory and the dis...

Page 39: ...2000 can hold only one document at a time on the BULLETIN BOARD If a document has already been stored your Image 2000 asks you if you want to replace it delete it or retain it Use the button to display the options A document on the bulletin board is not protected and can be polled by anybody polling your number Load the document Press the SET UP button until the display shows POLLING SET UP SET UP...

Page 40: ...efore pressing the FAXBACK button Turn around POLLING You can set your Image 2000 so that it will automatically poll any machine it sends to With turn around polling on when the sending operation is complete and before the call is terminated your Image 2000 asks the called machine if it has any documents on its bulletin board If it has they will be received by your Image 2000 The factory setting f...

Page 41: ...S Press the button to display ADD MORE ENTRIES or FINISH Select ADD MORE ENTRIES if you want to add another group or manual entries Select FINISH when you have entered all the names and numbers you want Press the button to confirm If you select MANUAL ENTRIES Display shows ENTER NAME NUMBER 01 01 indicates it is the first entry Use the keypad to enter numbers or the one touch buttons or the direct...

Page 42: ...ay go over onto a second sheet CUT OVER LENGTH In this mode faxes are printed full size but if the page length of an incoming fax is longer than the paper you are printing on your Image 2000 will not print anything that is over the set length of the page To change the incoming fax size Press the SET UP button until the display shows USER SET UP Press the button Display shows SET USER INFORMATION P...

Page 43: ...TOP Print outs Your Image 2000 can print out activity reports confirmation reports a list of names and numbers stored in memory a list of settings and a list of functions Activity report This is a report which lists the details of the fax calls you have made and received The report details the date time number of pages duration of call the number dialled for faxes you send the sender s ID for faxe...

Page 44: ...Press the button to confirm the setting you want Press the STOP button to return to standby To manually print out an activity report This gives you a list of all the calls made and received since the calls log memory was last cleared by the machine Press the SET UP button until the display shows PRINT OUTS REPORTS Press the button Display shows ACTIVITY REPORT Press the button The activity report ...

Page 45: ...he button Display shows SET USER INFORMATION Press the buttons until the display shows SET UP FAX FUNCTIONS Press the button Display shows ACTIVITY REPORT Press the buttons until the display shows CONFIRMATION REPORT Press the button Display shows TX REPORT ERROR ONLY TX send Press the button to display the available options ERROR ONLY ALWAYS NO REPORT When the setting you want is displayed press ...

Page 46: ...available CONFIRM SEND CONFIRM RECEPTION Press the to confirm the option you want Display shows the time number of pages and the result of the last call Press the button again if you also want a print out Press the STOP button to return to standby To print a list of the names and numbers stored in your Image 2000 s one touch memory and directory Press the SET UP button until the display shows PRIN...

Page 47: ...age 2000 can be used as a plain paper copier To copy a document You can load up to 20 pages in the document feeder Place the document to be copied face down in the document feeder Press the START button Display shows NUMBER OF COPIES 01 RESOLUTION FINE this is the default setting To change the Resolution press the SET UP button to display the available options NORMAL FINE SUPER FINE PHOTO For an e...

Page 48: ...nd copier Replacement cartridges are available via the phone number displayed on your machine Item code 871089 To replace the print cartridge see Help p58 Remember to make sure there is enough paper in your Image 2000 s paper tray ...

Page 49: ...res photographs or drawings which contain colours or varying shades of grey To change the resolution for individual faxes Insert the document to be sent Press the SET UP until the display shows SET RESOLUTION Press the button Display shows NORMAL Press the button to display the available options NORMAL FINE SUPERFINE PHOTO When the setting you require is shown in the display press the button to co...

Page 50: ...andby Contrast You can choose different contrast settings to compensate for light or dark original documents which you want to fax or copy The available settings are NORMAL when sending all clearly printed documents DARK when sending dark original documents LIGHT when sending light original documents To set the contrast for individual faxes and photocopies Insert the document to be sent or copied ...

Page 51: ...the print quality Your Image 2000 has two modes for print quality NORMAL and HIGH QUALITY The machine is pre set to print in NORMAL mode and this produces good quality printouts adequate for most cases However if you need improved definition especially if you are printing very small text or finely detailed documents you may want to choose the HIGH QUALITY setting To change the print quality settin...

Page 52: ...X ring response This is the ring response when your Image 2000 is used with an answering machine To ensure that your Image 2000 works with an answering machine the answering machine must always answer a call before the Image 2000 Therefore the number of rings set on the answer machine must be fewer than those set on your Image 2000 If the answering machine is switched off your Image 2000 will answ...

Page 53: ...answer fax calls Additional features Use the keypad to enter the number of rings you want between 1 and 9 Press the button to confirm the setting Press the STOP button to return to standby In ANS FAX mode your Image 2000 s ring response should be set to at least 2 rings more than your answering machine Adjusting the ring time TEL FAX mode When your Image 2000 is set to TEL FAX mode it answers all ...

Page 54: ...ME Press the STOP button to return to standby SET UP STOP Adjusting the ringer volume You can adjust the volume of the tone ringer to suit your environment It has four settings low medium and high and off The default setting is medium To change the ringer volume Press the SET UP button until the display shows USER SET UP Press the button Display shows SET USER INFORMATION Press the button to displ...

Page 55: ... Answer machine line cord Using the recall button If you have an ordinary telephone extension to a switchboard PBX you would normally use the RECALL button to put a call on hold and transfer it to another extension The RECALL button can also be used in conjunction with BT Select Services You can programme the recall button to provide either Earth or Timed Break recall It is preset to Timed Break a...

Page 56: ... receive faxes from abroad you may find that you need to shorten your message further To change the fax detector The fax detector is pre set to A If the Image 2000 is failing to take faxes off the answer machine or you want to use a longer outgoing message you can change to fax detector B Press the SET UP button until the display shows ANSWER MACHINE SET UP Press the button Display shows SET FAX D...

Page 57: ... confirm the displayed option Press the STOP button to return to standby SET UP STOP Connecting to a PC for faxing scanning and printing Your Image 2000 acts as a full colour printer fax machine and scans documents into your PC Software installation and use has been designed to be quick and easy Loading your software and using your PC for faxing scanning and printing See the Unimessage user guide ...

Page 58: ...s SET USER INFORMATION Press the button until the display shows SET LINE PARAMETERS Press the button Display shows AUTO ANSWER RESPONSE Press the button to display DIRECT LINE or PBX Press the button Press the button to display PBX Press the button Display shows SET ACCESS CODE PBX mode is now set and you can now enter a line access code if required You can also set the recall mode 56 Additional f...

Page 59: ...ECALL If you need to set an access code choose SET ACCESS CODE otherwise choose SET RECALL Press the button to set the displayed option If you chose SET ACCESS CODE the display shows ENTER ACCESS CODE Use the keypad to enter the code up to 3 digits Press the button to confirm Display shows ACCESS KEY FOR XXX XXX is the code you have entered This means that the code is stored under the button You c...

Page 60: ...ing item numbers Black 871331 Colour 871330 You can interchange between colour and black cartridges as required If the cartridge you are taking out is not empty you can store it in the spare ink cartridge holder provided A black ink cartridge will have a white top whilst a colour ink cartridge will have a blue top To replace a print cartridge Press the SET UP button until the display shows REPLACE...

Page 61: ...ly remove the tape covering the printhead Be sure to remove all the tape Push the cartridge back until it clicks into place If it moves loosely in the carrier it is not located correctly Close the front cover and press the button Display shows CARTRIDGE NEW Press the button to display the available options NEW and OLD If the cartridge is a new cartridge choose NEW if it is part used choose OLD Pre...

Page 62: ...MENT JAM Open the front cover by pressing the two release buttons on either side of the machine Pull the front panel forward Remove the jammed paper Shut the cover Push the paper load lever away from you to open the sheet feeder and remove loose sheets Pull out the jammed paper After removing the jammed paper re load the sheet feeder Hold the left paper guide and move it to the right to match the ...

Page 63: ...ess cover white plastic and carefully remove the jammed paper Close the access cover and front cover Replace the handset and reconnect the mains lead Push the paper load lever away from you to open the sheet feeder and remove loose sheets Removed the jammed paper as shown above After removing the jammed paper re load the sheet feeder and move the paper guides to the size of the paper Pull the pape...

Page 64: ...ion so the colours do no mix Allow the copper coloured area to dry Reinstall the print cartridge If the problem is still present clean the print cartridge carrier contacts inside the machine To dissolve any dried ink hold the damp cloth against the nozzles for about three seconds Gently blot and wipe dry Cleaning the cartridge carrier contacts and deflector Remove the print cartridge See replacing...

Page 65: ... sheet of paper If the copy is not clear check the glass again If copies are still not clear call the Customer Helpline Service on 0845 600 0053 Help Printer cartridge holder The spare printer cartridge holder provides a convenient place to store an extra black or colour print cartridge and prevents an opened cartridge from drying out To store a print cartridge in the spare printer cartridge holde...

Page 66: ...munications failure between pages 04 Poor received document quality at far end due to line conditions 05 Sending stopped due to problem with far end 06 Compatibility problems between machines STOP Stop button pressed Receiving Error Meaning code 11 Failure during call set up negotiations prior to receiving first page 12 Out of paper paper jam or out of ribbon 13 Communications failure between page...

Page 67: ...ommend that you call 0845 600 0053 for advice on authorised repair agents BT sponsors two schemes which you can join if you are bothered by unwanted faxes and phone calls Fax Preference Scheme BT is a sponsor of the Fax Preference Service FPS a scheme to enable customers to reduce unwanted faxes The main feature of the FPS is that whilst it helps reduce the volume of unsolicited faxes it still all...

Page 68: ...eight 12 Power consumption Desktop Transceiver CIS Contact image sensor Ink Jet 5ms line 6 sec A4 page MH MR MMR Scanning section NORMAL mode 8 x 3 85 line mm FINE mode 8 x 7 71 line mm SUPERFINE mode 8 x 15 4 line mm PHOTO mode 64 grey scales Printer section 300 x 300dpi A5 A4 Letter Legal 70 90mm 210mm Pre cut plain 373 W x 308 D x 221mm H 5 2 6kg including handset cartridge Standby 12W Tx 23W R...

Page 69: ...intial or secondary proceed indication automatic dialling facilities automatic storage of the last number dialled automatic repeat attempt facilities auto answer auto clear from the call originating end call progress monitor modem fax switch simple telephone series connection facility answer machine interface answer machine Image 2001 only dialling 999 Emergency Services Any other usage will inval...

Page 70: ... or modernisation of the network taking place in the normal course of events may result in the apparatus being connected to a network service with which it is not designed to be compatible Failure of the apparatus to work under these circumstances may not be the responsibility of the network operator Connecting to switchboards Your Image 2000 is approved only for use with a compatible switchboard ...

Page 71: ... fax 27 Deleting a one touch entry 18 directory entries 24 a stored fax 31 a group memory 34 Dialling with without handset 15 one touch numbers 17 Directory button 2 storing names and numbers 20 dialling names and numbers 22 26 editing 23 deleting 24 Directory dialling 22 Display 2 Distinctive ring 52 Document jam 60 Faxback 2 38 Fax detector 54 Fax error codes 64 Fax size 40 Forwarding faxes to a...

Page 72: ...y 49 Print cartridge holder 63 Recall 2 53 Receive button 2 modes 13 Receive faxes 12 29 Redial 2 14 27 Release button 1 6 REN 59 RX TX 24 Resolution 47 Ring response 50 Ring time 51 Safety warning 4 67 68 Scanning 55 Sender ID 9 Sending faxes 24 25 Set up 5 Silence detector 55 Size of incoming fax 40 Start 2 Stop 2 Storing numbers 15 33 documents 31 Sub addresses 16 21 38 Switchboards 56 68 Techn...

Page 73: ...ation forms any part of any contract TouchtoneTM is a registered trade mark of British Telecommunications plc in the UK British Telecommunications plc 1996 Registered Office 81 Newgate Street London EC1A 7AJ Registered in England No 1800000 Printed in Taiwan Issue No 1 6 98 3 Designed by The Art Design Partnership Limited APPROVED for connection to telecommunication systems specified in the instru...

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