Panasonic KX-TCD960E-B Operating Instructions Manual Download Page 106

Page: 106 / 112

106

Problem

While recording a greeting
message, the unit starts to ring
and stops recording.

During playback, the unit starts
to ring and stops playback.

You cannot record your
telephone conversation with the
handset.

Remedy

•

To answer the call, press

(Digital

speakerphone) (KX-TCD970E-B only), or
press

(Talk). The recording stops

halfway. Start from the beginning after
hanging up.

•

To answer the call, press

(Digital

speakerphone) (KX-TCD970E-B only), or
press

(Talk).

To resume playback, press

(New

message) after hanging up.

•

The conversation cannot be recorded
when the answering system is in use
(recording a message, playing back a
message, etc.).

Before Requesting Help

General

Problem

The unit does not work.

Remedy

•

Check the settings (p. 14–19).

•

Charge the battery fully (p. 16).

•

Clean the charge contacts and charge
again (p. 17).

•

The handset has been cancelled or the
handset has not been registered.
Register the handset number (p. 76, 96).

•

Unplug the AC adaptor and turn the
power OFF to reset. Reconnect the AC
adaptor, turn the power ON. Then try
again.

•

Re-install the handset battery and try
again.

KX-TCD970E(E)(102~112) 98.10.8 3:27 PM Page 106

Summary of Contents for KX-TCD960E-B

Page 1: ... use Digital Cordless Answering System Model No KX TCD970E B KX TCD960E B Operating Instructions KX TCD970E B KX TCD960E B This equipment is not designed for making emergency telephony calls when the power fails Alternative arrangements should be made for access to emergency services ...

Page 2: ...ng the base unit 17 Answering Recording Machine 18 Recording and playback of ICM 19 DTMF tone remote control system 20 Memo recording feature 21 Monitoring a telephone call 22 LCD call counter to indicate received messages 23 Vox facility detection of caller s hanging up 24 Selecting the number of rings 1 7 AUTO 25 Auto disconnect 26 Total recording time including the greeting message is about 15 ...

Page 3: ...cordless telephones becomes more widespread users may experience a reduction in the quality of service obtainable from this apparatus 999 or 112 can be dialled on the apparatus for the purposes of making outgoing calls to the BT Emergency 999 or 112 Service WARNING The apparatus may be unable to make emergency 999 or 112 telephone calls under certain conditions e g Radio interference caused by ano...

Page 4: ...ptor p 14 Order No KX TCA11E Telephone Line Cord p 14 Order No PQJA87S Battery p 14 Order No HHR P101E KX TCA10CE Handset Cover p 14 Order No PQYNTCD950E Handset Clip p 19 Order No PQKE10071Z1 one one one one one For your future reference Serial No Date of purchase found on the bottom of the unit Name and address of dealer ...

Page 5: ... 16 Operating Distance Noise Elimination Calls are transmitted between the base unit and the handset using wireless radio waves For maximum distance and noise free operation the recommended base unit location is Raise the antenna Away from electrical appliances such as a TV radio personal computer or another telephone In a HIGH and CENTRAL location with no obstructions such as walls ...

Page 6: ...g Phone Numbers in Memory 34 Dialling a Stored Number 36 Intercom 37 Transferring a Call Using the Intercom KX TCD970E B only 38 Special Features 39 Setting the Key Lock 39 How to Use the Pause Button For Analogue PBX Line Long Distance Service Users 40 Temporary Tone Dialling For Rotary or Pulse Service Users 43 Using the Recall Feature 43 Summary of Programming Features 44 Setting the Password 4...

Page 7: ... 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5 Transferring a Call Using the Intercom KX TCD970E B only 87 Intercom between Handsets 88 Transferring a Call from One Handset to Another 89 Conference 90 Setting the Call Waiting Tone 91 For Optional Multi KX TCD970E B KX TCD960E B Users 92 Operating More than One Base Unit 92 Registering at More than One Base Unit 96 Accessing the Base Unit 98 For Option...

Page 8: ...on Recall Button p 43 Cancel Button p 29 Volume Button p 20 29 p 29 40 Redial Pause Button Antenna p 5 15 Charge Indicator p 16 In Use Indicator p 76 96 KX TCD970E B Base unit KX TCD970 1 2 3 4 7 5 8 0 6 9 SELECT ABC DEF GHI JKL MNO PQRS TUV WXYZ ERASE GREETING ANSWER ON p 61 Repeat Rew Button p 61 Skip FF Button p 20 61 Stop Button Button p 87 SELECT p 61 Memo Button p 60 New Message Button Butto...

Page 9: ...p FF Button p 61 Memo Button MIC Microphone p 20 61 Display p 11 Charge Contacts p 17 Antenna p 5 15 Charge Indicator p 16 Locator Intercom Button p 37 76 86 96 In Use Indicator p 76 96 Button p 87 SELECT Button and Indicator p 59 ANSWER ON Button p 20 GREETING Button p 62 ERASE KX TCD960E B Base unit The illustrations used in this manual are the KX TCD970E B ...

Page 10: ...TUV WXYZ 1 2 3 4 5 6 7 8 0 9 Intercom Button p 18 37 Redial Pause Button p 27 28 40 Charge Contacts p 17 Program Button p 18 35 Display p 12 Talk Button p 26 Recall Button p 43 Tone Button p 43 Cancel Button p 26 35 INT Auto Button p 35 Power Ringer Button p 17 ...

Page 11: ...t 9 levels 0 8 while using the answering system p 20 60 8 levels 1 8 while using the speakerphone KX TCD970E B only p 29 12 messages have been recorded When the number of messages Ex 64 messages flashes rapidly memory is full Erase some or all of the messages p 62 The recording time is set to greeting only p 24 When is pressed to page another handset or answer a page from another handset the hands...

Page 12: ...r the length of the call or dialled telephone number display by programming p 48 The paging and paged handset numbers are displayed Ex Handset 1 is paging handset 2 The length of the intercom call between the handsets or the base unit is displayed p 37 88 When you press Talk is displayed The call prohibition mode is set to ON p 49 To cancel the mode see page 49 When dialling the dialled phone numb...

Page 13: ...e unit is in the intercom mode p 37 86 88 The handset is being paged from another unit The unit is making or answering a call An outside call is received The unit is in the direct call mode p 52 The unit is in the call prohibition mode p 49 The unit is in the programming mode p 18 35 The present battery strength is displayed p 16 Redial Pause is pressed during dialling or while storing a phone num...

Page 14: ...t cover If the rechargeable battery is not inserted correctly the handset will not work Connections 1 Plug in the AC adaptor cord and the telephone line cord to the bottom of the unit Cord Black Cord Red 8V 9V Fasten the cords to prevent them from being disconnected Hooks 8V 9V AC Adaptor KX TCA11E Telephone Line Cord 8V 9V ...

Page 15: ...the base unit If connected improperly the base unit will not work and damage may occur The AC adaptor must remain connected at all times It is normal for the adaptor to feel warm during use To connect a standard telephone on the same line see page 101 CONNECTION OF POWER SUPPLY This apparatus is intended for use when powered by the KX TCA11E Using other power supplies will invalidate any approval ...

Page 16: ...strength on the display The battery strength is as shown in the chart below Display prompt Battery strength The battery is fully charged The battery strength is medium The battery strength is low The battery needs to be charged Recharge When flashes or the unit beeps every 15 seconds recharge the battery Flashing Charge Indicator Battery information After your Panasonic battery is fully charged Op...

Page 17: ...attery cannot be overcharged See Important Notice Concerning the Correct Use and Charging of a Ni MH Battery on page 109 Turning the Power ON Press Power Ringer briefly The current connected base unit number is displayed You can select displaying either the base unit number handset number or no display by programming p 80 The handset is in the stand by mode I 8888888888 88 Ex The base unit number ...

Page 18: ...nit password The factory preset of the base unit password is 0000 If you have changed the base unit password p 47 enter the new password 4 Press The current setting is displayed 5 To select PULSE press OR To select TONE press 6 When finished press Program A confirmation tone sounds and go out To cancel during programming press Program then start from step 1 1 2 1 3 INT 3 3 3 I I 3 I 2 Be sure that...

Page 19: ...tone 3 Dial a number you are familiar with 4 If the call is successful you are connected to a tone exchange Therefore leave the dialling mode as TONE 5 If the call is not successful you are connected to a pulse exchange Therefore set the dialling mode to PULSE Installing the Handset Clip If necessary you can attach the handset clip so you can hang the handset on your belt or pocket To remove the h...

Page 20: ...ave more time for recording new messages 1 Press and hold for about 2 seconds to record your greeting A long beep sounds 2 After the long beep talk clearly about 20 cm away from the MIC microphone The base unit display shows the elapsed recording time 3 When finished press Stop To check the recorded greeting press briefly To change the message repeat from step 1 GREETING GREETING To record a greet...

Page 21: ... a call is received depending on the caller s recording time p 24 To check the pre recorded greeting press briefly A pre recorded greeting will be played as below When the recording time is set to 1 minute or unlimited Hello we are not available now Please leave your name message and phone number after the beep We will return your call When the recording time is set to greeting only Hello no one i...

Page 22: ...y press page 23 To set the remote code press page 64 To select the number of rings press page 24 To select the caller s recording time press page 24 To set the greeting monitor function press page 25 To set the VOX SENS function press page 25 The base unit display shows numbers or characters related to the adjustment or setting 7 4 3 2 1 0 When finished press Program A confirmation tone sounds To ...

Page 23: ...r Ex To set 9 30 enter 0930 The entered number is displayed on the base unit 5 Press to select AM or PM Press repeatedly to set the day The unit announces the day 6 When finished press Program The unit announces the time day The clock starts working 0 INT To check the time day Press Program Intercom The current time day is heard When finished press Program 0 INT If a power failure occurs the adjus...

Page 24: ... with the greeting message and then hang up The unit will not record any messages 1 Press Program then Intercom 2 Press 3 Press The current setting is displayed on the base unit 4 Press a dialling button to to set the number of rings 0 Selects AUTO A is displayed 1 7 The unit will answer after the selected number of rings 5 When finished press Program 7 0 2 INT Selecting the Number of Rings You ma...

Page 25: ...inues to operate after a caller hangs up or there are long pauses between or after messages set to 2 LOW 1 Press Program then Intercom 2 Press 3 Press The current setting 1 or 2 is displayed on the base unit 4 To set to 2 ON press OR To set to 1 OFF press The setting is displayed 5 When finished press Program 1 2 4 INT Setting the Greeting Monitor Function When your greeting message is being playe...

Page 26: ...ut 7 seconds after dialling the last digit p 48 3 To hang up press Talk or place the handset on the base unit goes out The length of the call will remain on the display for about 5 seconds Ex The length of the call is displayed I234567 8 0 0 0 I 2 3 Making Calls Talk Button Cancel Button Redial Pause Button Display Press Power Ringer briefly to turn the power ON With the Handset ...

Page 27: ...last digit p 48 To dial after confirming the entered number I234567 8 I234567 8 0 0 0 I 2 3 If flashes and an alarm tone sounds after pressing to make a call move closer to the base unit Then try again If busy tones sound after pressing to make a call the base unit speakerphone KX TCD970E B only or another handset p 76 is in use To redial the last number dialled on the handset Press Talk then pres...

Page 28: ...the numbers by pressing Redial Pause To return to the stand by mode press Cancel firmly 2 After confirming the number on the display press Talk The unit automatically dials the phone number Selected item 8765432 I 8765432 I To clear all numbers in the redial memory press Program Then press and Program 9 I234567 8 Redial item 1 I23456 Redial item 2 I234 Redial item 10 Talk Button Cancel Button Redi...

Page 29: ...e MIC microphone 4 To hang up press Digital speakerphone The indicator light goes out To adjust the speaker volume 8 levels To increase press Volume To decrease press Volume To redial the last number dialled on the base unit Press Digital speakerphone Redial Pause Redial Pause Button MIC Volume Button Digital Speakerphone Button and Indicator Cancel Button The base unit speakerphone cannot be used...

Page 30: ...peakerphone The digital speakerphone enhances your telephone conversation For best performance please note the following Use the speakerphone in a quiet room Talk alternately with the caller If the caller complains that your voice is hard to hear press Volume to decrease the speaker volume If the other party s voice from the speaker cuts in out during a conversation press Volume to decrease the sp...

Page 31: ...unit press Talk The display starts showing the length of the call OR If on the base unit just lift up 2 To hang up press Talk or place the handset on the base unit The length of the call remains on the display for about 5 seconds Talk Button With the Base Unit 1 Press Digital speakerphone 2 Talk into the MIC 3 To hang up press Digital speakerphone MIC Digital Speakerphone Button ...

Page 32: ...is 2 1 Press Program is displayed 2 Press The current handset receiver volume is displayed 3 Press a button to to select the receiver volume The selected receiver volume is displayed 4 When finished press Program A confirmation tone sounds goes out 3 1 6 6 2 You can perform this programming during a conversation In step 4 a confirmation tone will not sound while in the talk mode 32 Program Button ...

Page 33: ...he selected ringer volume is displayed and rings 4 When finished press Program A confirmation tone sounds 6 1 2 22 3 On the base unit You can program the base unit ringer volume 3 levels according to your needs The lowest setting is 1 and the highest setting is 3 The factory preset is 2 1 Press Program then Intercom and are displayed 2 Press twice The current base unit ringer volume is displayed 3...

Page 34: ... sure that the power is ON p 17 and you are in the stand by mode Talk Button Cancel Button Memory Station Numbers Auto Button Display Power Ringer Button Program Button Redial Pause Button Memory sticker Use the included memory sticker as a name or phone number index for automatic dialling Attach the sticker to the unit or in a convenient place 1 2 3 4 5 6 7 8 9 0 ...

Page 35: ...e digit press Cancel briefly To erase all of the digits press Cancel firmly 5 When finished press Program A confirmation tone sounds goes out and the number is stored in the memory station 9 0 i i i23 45 I To erase a stored number 1 Press Program 2 Press Auto 3 Press the memory station number to for the phone number to be erased 4 Press Cancel 5 When finished press Program 9 0 If a pause is requir...

Page 36: ...stored number is dialled 9 0 i234567 To dial after confirming the phone number 1 Press Auto 2 Press the memory station number to OR Press Auto repeatedly to find the number you want to dial To return to the stand by mode press Cancel firmly 3 Press Talk The stored number is dialled 9 0 i234567 i i234567 i234567 OR ...

Page 37: ...om 0 INT A 2 way intercom is available between the handset and the base unit Paging the base unit from the handset 1 Base unit Press Locator Intercom The handset rings for 1 minute and flashes To stop paging press Locator Intercom again 2 Handset Press Talk to answer 3 Base unit Talk into the MIC 4 Handset or base unit To end the intercom press Talk or Locator Intercom Paging the handset from the ...

Page 38: ...nit user does not answer press Intercom 2 Base unit Press Locator Intercom to answer the page 3 Transferring a call Handset Press Talk The transfer is completed The base unit user can answer the call OR Ending the intercom Handset Press Intercom The handset returns to the call INT INT 0 INT From the base unit to the handset 1 Base unit During a call press Locator Intercom The call is put on hold I...

Page 39: ...y lock is cancelled When the unit is in the stand by mode press Program for about 2 seconds is displayed Cancelling the key lock Press Program again for about 2 seconds goes out When the power is OFF the key lock is cancelled If you press Talk to answer a call all of the dialling buttons will unlock and goes out When you press Talk to hang up the buttons will lock and will be displayed again I Pro...

Page 40: ...nce Service Users We recommend you press Redial Pause if a pause is required for dialling with a PBX or to access a long distance service Ex Line access number PBX Redial Pause Pressing Redial Pause once creates a pause This prevents misdialling when you redial or dial a stored number Pressing Redial Pause more than once increases the length of the pause between numbers Phone number 9 9 ...

Page 41: ...quirements The factory preset is 1 3 seconds 3 3 33 I 1 Press Program then Intercom 2 Press 3 Enter the base unit password p 47 4 Press The current pause timing is displayed 5 To select 5 seconds press OR To select 3 seconds press The setting is displayed 6 When finished press Program A confirmation tone sounds 1 2 3 3 INT 33 2 Ex 5 seconds is selected ...

Page 42: ...ime Break Recall 1 Press Program then Intercom 2 Press 3 Enter the base unit password p 47 4 Press The current setting is displayed 5 To select EARTH press OR To select Time Break Recall press then 6 When finished press Program A confirmation tone sounds 2 1 2 2 3 INT 3 3 32 I 32 2 Ex EARTH is selected 32 I 2 Ex Time Break Recall is selected OR Special Features ...

Page 43: ...o access special telephone services optional such as call waiting Contact your telephone company business office for details Example British Telecom call waiting When a call waiting tone is heard during a conversation a To hold the existing call and accept the waiting call Press Recall Each time you press Recall you can switch between the first and second call b To accept the waiting call and hang...

Page 44: ... the Base Unit Ringer Volume see page 33 To set the Pause Timing see page 41 To set the Time Break Recall EARTH Mode see page 42 To change the Base Unit Password see page 46 To set the Call Restriction see page 50 To set the Base Unit Ringer Pattern see page 54 To set the Base Unit Key Tones see page 55 To clear the Settings in Base Unit Memory see page 58 To cancel a Handset see page 78 To select...

Page 45: ...o register a Handset in the Base Unit see page 76 To cancel a Base Unit see page 79 To select the Stand by Mode Display see page 80 To set the Call Waiting Tone see page 91 To set the Base Unit Access see page 99 45 Chapter 3 Cordless Telephone Advanced Operations The handset program mode has the following functions Be sure that the power is ON p 17 you are in the stand by mode and the handset nea...

Page 46: ...ngs in Handset Memory p 57 Cancelling a Base Unit p 79 Once you have programmed the password you cannot confirm it We recommend you write down the password If you forget it please consult with your nearest Panasonic Service Center 1 Press Program is displayed 2 Press 3 Enter the current handset password 4 Enter the new password using a 4 digit number twice If you misdial press Cancel and enter the...

Page 47: ...ry p 58 Once you have programmed the password you cannot confirm it We recommend you write down the password If you forget it please consult with your nearest Panasonic Service Center 1 Press Program then Intercom and are displayed 2 Press 3 Enter the current base unit password 4 Enter the new password using a 4 digit number twice If you misdial press Cancel and enter the number twice again A conf...

Page 48: ...The factory preset is 1 length of the call 1 Press Program 2 Press then The current setting is displayed 3 To select dialled telephone number display press OR To select length of the call press The setting is displayed 4 When finished press Program A confirmation tone sounds 1 0 2 3 Ex Dialled telephone number is selected 32 i 32 0 Program Button ...

Page 49: ...ing is displayed 4 Press ON 5 When finished press Program A confirmation tone sounds is displayed The unit will switch to the call prohibition mode 1 1 4 4 i 4 i 0 4 i i i Cancelling the Call Prohibition Mode 1 Press Program 2 Press then 3 Enter the handset password p 46 The current setting is displayed 4 Press OFF 5 When finished press Program A confirmation tone sounds goes out The unit will can...

Page 50: ...he factory preset is OFF Setting the Call Restricted Handset s Base Unit and Call Restriction Number s 1 Press Program then Intercom 2 Press 3 Enter the base unit password p 47 The current registered handset number s base unit are displayed The current restricted handset number s base unit are flashing 4 Press the handset number s base unit you want to restrict using the dialling buttons The selec...

Page 51: ...d Cancelling the call restricted handset s base unit Follow steps 1 to 3 In step 4 enter the desired handset number s base unit The cancelled handset number s base unit stop s flashing When finished press Program until you return to the stand by mode Cancelling the call restriction number s Follow steps 1 to 4 In step 5 press Program until the call restriction number you want to cancel is displaye...

Page 52: ...t call number the unit will automatically switch to the direct call mode 1 Press Program 2 Press then The current stored number is displayed If the current stored number is the same as the number you want to set skip to step 4 3 Enter the phone number up to 24 digits If you misdial press Cancel and enter the number again 4 When finished press Program A confirmation tone sounds is displayed The uni...

Page 53: ...stored in the direct call memory is dialled automatically Cancelling the direct call mode 1 Press Program 2 Press then The current stored number is displayed 3 When finished press Program A confirmation tone sounds goes out The direct call mode is cancelled 2 4 42 987654 3 2 I i 987654 3 2 I Cancel Button Program Button Talk Button ...

Page 54: ...played and rings 4 When finished press Program A confirmation tone sounds 6 1 3 2 23 4 Ex 4 is selected 23 I On the base unit You can program the base unit ringer pattern 6 patterns according to your needs The factory preset is pattern 1 1 Press Program then Intercom 2 Press then The current base unit ringer pattern is displayed 3 Press a button to to select the ringer pattern The selected ringer ...

Page 55: ... press The setting is displayed 4 When finished press Program If ON is selected a confirmation tone sounds 1 0 1 2 2 i i 2 i 0 Ex OFF is selected On the base unit You can select whether the base unit keys sound tones or not The factory preset is 1 ON 1 Press Program then Intercom 2 Press then The current setting is displayed 3 To select OFF press OR To select ON press The setting is displayed 4 Wh...

Page 56: ...FF press The setting is displayed 4 When finished press Program A confirmation tone sounds 0 1 5 2 25 0 25 i Ex ON is selected You can select whether the handset sounds a battery low alarm or not The factory preset is 1 ON 1 Press Program 2 Press then 3 To select OFF press OR To select ON press The setting is displayed 4 When finished press Program A confirmation tone sounds 1 0 6 2 26 i 26 0 Ex O...

Page 57: ...Handset key tones 1 ON Handset ringer volume 3 Handset ringer pattern 1 Call waiting tone 1 ON Range warning alarm 0 OFF Battery low alarm 1 ON Stand by mode display 1 Base unit number Talk mode display 1 Length of the call Call prohibition 0 OFF Direct call mode OFF Direct call number Clear Handset password 0000 Handset Receiver volume 2 Redial memory All clear 1 Press Program 2 Press 3 Enter the...

Page 58: ... When finished press Program A confirmation tone sounds 0 INT 0 Bell selection 1 All handsets Base unit key tones 1 ON Base unit ringer volume 2 Base unit ringer pattern 1 Dialling mode 1 TONE Pause timing 1 3 seconds Call restricted handset s All clear Call restriction number s All clear Base unit password 0000 Time Break Recall EARTH mode 1 Time Break Recall Clearing the Settings in Memory Cance...

Page 59: ... and Answer set is heard The unit will announce the remaining recording time if it is less than 5 minutes If you hear Memory is full and the indicator flashes rapidly erase some or all of the messages p 62 Button and Indicator ANSWER ON If you do not want the unit to answer calls press to turn the answering system off The indicator light goes out and Answer off is heard You can also turn on the an...

Page 60: ... firmly until a short beep sounds To increase the volume press Volume To decrease press Volume During playback the display shows the message number Repeat Rew Button Skip FF Button Stop Button Memo Button New Message Button Button and Indicator ANSWER ON At the end of the last message End of final message is heard After the announcement the unit will automatically turn the answering system back on...

Page 61: ...p to the next message Press Skip FF briefly To cue to part of the message Press and hold Skip FF until you reach the desired place At the end of the message 3 beeps will sound Press Stop To resume playback press New message To turn on the answering system press ANSWER 61 Chapter 4 Answering System During playback Recording a Memo Message You may record a personal message in memory 1 Press Memo A l...

Page 62: ...e recommend you erase unnecessary messages after each playback Erasing a specific message Press while the message you want to erase is being played The unit erases the message A short beep will sound and the unit continues to play the next message Erasing all of the messages All of the recorded messages except the greeting message can be erased at one time ERASE 1 Press Press ERASE button again to...

Page 63: ... voice menu will guide you on how to operate the unit p 66 To skip the voice menu and operate the unit directly see page 68 Summary of the remote operation Call your unit from a touch tone phone During or after the greeting message playback enter your remote code p 64 The number of new messages is heard After 3 seconds the voice menu will start p 66 Follow the menu or enter the direct commands p 6...

Page 64: ... then Intercom 2 Press is displayed on the handset P is displayed on the base unit 3 Press 4 Enter a remote code by using a 3 digit number 000 999 The entered number is displayed on the base unit 5 When finished press Program A confirmation tone sounds To change the remote code repeat from step 1 1 INT If 6 beeps sound in step 5 you did not enter a 3 digit number Restart from step 1 to program a 3...

Page 65: ...mote code by the following programming After this programming you cannot use the remote operation functions p 66 69 1 Press Program then Intercom 2 Press is displayed on the handset P is displayed on the base unit 3 Press 4 Press The display goes out 5 When finished press Program To cancel this program reprogram a new remote code p 64 1 INT Intercom Button Program Button INT ...

Page 66: ...or other functions Please leave your message Press 1 to erase all messages Press 2 for other functions Press 1 to record your greeting Press 2 for other functions Press 7 to record your greeting Press 9 to end recording 66 Voice Menu The shaded boxes are voice prompts Remote Operation from a Touch Tone Phone Press 1 Press 1 Press 1 Press 1 Press 1 Press 2 Press 2 Press 2 Press 2 Press 2 Erase all ...

Page 67: ... announced New Message Playback Only new messages are played back Recording a Memo Message You can leave a personal message 1 Talk after you hear Please leave your message 2 When you finish recording hang up Erase All Messages All of the recorded messages except the greeting message are erased Recording a Greeting Message You can re record your greeting message 1 Press You hear a voice prompt foll...

Page 68: ...E During playback ERASING ALL MESSAGES Only new messages are played back All of the messages are played back The current message is repeated The current message is skipped The next message is played Playback is stopped temporarily To resume playback press again within 15 seconds or the voice menu will start A long beep sounds Talk immediately after the long beep The recording is stopped The record...

Page 69: ... will be saved Turning on the answering system 1 Call your unit and wait for 20 rings 2 Press the remote code within 10 seconds after the long beep The unit will answer and the greeting message will be played The answering system will turn on Hang up or enter the remote code for other options When turning on the answering system using a rotary or pulse service telephone you cannot enter a remote c...

Page 70: ...ou do not enter any command the voice menu will start After the voice menu all message playback will start To end the remote operation press Talk The messages are saved If you hear Memory is full after playback erase some or all of the messages p 71 Voice menu If commands are not entered after you press Intercom and the unit will start the following voice menu Press 4 to playback new messages Pres...

Page 71: ... message is repeated The current message is skipped The next message is played Playback is stopped temporarily To resume playback press again within 15 seconds or the voice menu p 70 will start The current message is erased A short beep will sound and the next message is played All of the recorded messages are erased A long beep and No message are heard The answering system is turned off and will ...

Page 72: ...hen is displayed on the handset 2 Continue your conversation 3 When finished press Program then When you record your 2 way telephone conversation you should inform the other party that the conversation is being recorded A beep sounds every 15 seconds while recording your conversation You cannot record a conversation with the base unit If goes out in step 2 memory may be full Program Button ...

Page 73: ...ed direct commands as shown here OR Wait for 3 seconds and the voice menu will start Follow the instructions See the other side 73 Chapter 4 Answering System Remote Operation Card OPERATION WITH THE HANDSET OPERATION FROM A TOUCH TONE PHONE When you press a button press firmly No 1 2 4 5 7 9 0 4 5 Direct Command Repeat the message Skip the message New message playback All message playback Recordin...

Page 74: ...te operation hang up Remote Operation Card To stop playback temporarily Press during playback To resume playback press again within 15 seconds To record a telephone conversation Press Program then When finished press Program then again 9 9 To use the voice menu To turn on the answering system Call your unit and wait for 20 rings Then enter your remote code The unit will answer then hang up To skip...

Page 75: ...xample Handset 1 is engaged in an internal call with handset 3 Handset 2 is engaged in an external call The diagram below shows the layout of a base unit with 6 handsets Each additional handset must be registered in the base unit p 76 The optional handset model number is KX A332CE B The functions of an optional handset are the same as the KX TCD970E B KX TCD960E B handset An optional charger KX A3...

Page 76: ...e in the stand by mode Register the handset number within 1 minute If it is not registered within 1 minute press Program on the handset to cancel the programming mode Then start from step 1 again 1 Base unit Press and hold Locator Intercom for more than 10 seconds until the in use indicator lights 2 Handset Press Program is displayed 3 Press then The base unit numbers where the handset has not bee...

Page 77: ...password using a 4 digit number The factory preset of the base unit password is 0000 If you have changed the base unit password p 47 enter the new password 6 When finished press Program A confirmation tone sounds stops flashing goes out and the handset is registered in the base unit The base unit number is displayed The in use indicator on the base unit goes out 4 1 7 i 7 i i Ex The handset is reg...

Page 78: ...dset number s is are displayed 4 Press the handset number s you want to cancel using the dialling buttons The selected handset number s flash es If you misdial press the number s again 5 When finished press Program A confirmation tone sounds The handset number s is are cancelled 7 INT 7 7 i23456 Ex Handsets 1 2 3 4 5 and 6 are registered 7 i23456 Ex Handset 6 is cancelled Program Button INT Interc...

Page 79: ...n 5 When finished press Program A confirmation tone sounds The base unit number is cancelled 0 7 70 70 i2 4 70 i2 4 Cancelling a base unit If the handset is in another radio area and or the power is OFF when Cancelling a Handset on page 78 the previous base unit number still remains in the cancelled handset Therefore you need to cancel the base unit registered in the cancelled handset by following...

Page 80: ...ase unit number 1 Press Program 2 Press then The current setting is displayed 3 To select the handset number press OR To select no display press OR To select the base unit number press 4 When finished press Program A confirmation tone sounds The handset number is displayed 1 0 2 1 3 Ex The handset number is selected 3 i i 3 i 2 For Optional Multi Handset Users Program Button ...

Page 81: ...et number order Handset 1 then Handset 2 etc When Cyclic is selected you can select the ring count 1 to 6 for the other handsets The factory preset is 3 rings Selecting the handsets p 83 You can select which handset s you want to ring Selecting the first handset p 84 One handset will ring first then all of the handsets will ring if the first handset does not answer the call You can select which ha...

Page 82: ...ing count go to step 6 5 Press a dialling button to to select the ring count 6 When finished press Program A confirmation tone sounds 6 1 2 4 3 2 1 1 INT i i i i 2 3 Selecting Cyclic You can make the handsets ring in their handset number order Handset 1 then Handset 2 etc When Cyclic is selected you can select the ring count 1 to 6 for the other handsets The factory preset is 3 rings Ex All handse...

Page 83: ...s the handset number s you want to ring using the dialling buttons The selected handset number s flash es If you misdial press the number s again You must enter a handset number If you do not enter a handset number Program will not be accepted in step 6 6 When finished press Program A confirmation tone sounds To change the handset s you want to ring repeat from step 1 3 1 INT i i 3 i 23456 Ex Hand...

Page 84: ... is are displayed The current selected handset number s is are flashing 5 Press the handset number you want to ring using the dialling buttons The selected handset number flashes If you misdial press the number again You must enter a handset number If you do not enter a handset number Program will not be accepted in step 6 6 When finished press Program The handset number is stored The current ring...

Page 85: ...ation tone sounds 1 1 INT i i 2 i i Ex Cyclic is selected Selecting All Handsets When a call is received all of the handsets will ring at the same time i 4 i 23456 5 Ex 5 rings is selected 7 Press a dialling button to to select the ring count 8 When finished press Program A confirmation tone sounds To change the handset you want to ring repeat from step 1 6 1 Program Button INT Intercom Button ...

Page 86: ...y or at one time Paging all the handsets from the base unit all paging The base unit user can talk with the handset user who answered the page first 1 Base unit Press Locator Intercom All the handsets ring for 1 minute To stop paging press Locator Intercom 2 One of the handsets Press Talk to answer 3 Base unit Talk into the MIC 4 The handset who answered first or base unit To end the intercom pres...

Page 87: ... the Stand by Mode Display p 80 Locator Intercom Button Button MIC Talk Button SELECT Transferring a Call Using the Intercom KX TCD970E B only The intercom can be used during a call This feature enables you to transfer a call between a handset and the base unit From the base unit to a handset 1 Base unit During a call press to display the handset number which you want to page then press Locator In...

Page 88: ...n the unit rings press Talk to answer the page The intercom duration is displayed 3 Handsets 1 and 2 To end the intercom press Talk INT Intercom between Handsets A 2 way intercom is available between the handsets Ex Handset 1 is paging Handset 2 00 00 0 i I 2 Handset 1 Handset 2 Talk Button INT Intercom Button Talk Button For Optional Multi Handset Users ...

Page 89: ...g a call press Intercom Then press the desired handset number using the dialling buttons The call is put on hold You will hear an internal ring back tone until the other handset answers If there is no answer press Intercom to return to the call 2 Handset 2 When the unit rings press Talk to answer the page 3 Transferring a call Handset 1 Press Talk The transfer is completed The handset 2 can answer...

Page 90: ...nswer within 30 seconds a ring tone sounds at the paging handset The paging handset can return to the call by pressing Talk INT Conference During a conversation with the handset you can make an intercom call to another handset and then combine the calls together to establish a conference call 1 Handset 1 During a call press Intercom Then press the desired handset number using the dialling buttons ...

Page 91: ... a call waiting tone sounds You can select whether this tone will sound or not The factory preset is 1 ON 1 Press Program 2 Press then The current setting is displayed 3 To select OFF press OR To select ON press The setting is displayed 4 When finished press Program A confirmation tone sounds 1 0 4 2 24 i Ex OFF is selected 24 0 Program Button ...

Page 92: ...ase units connected to 2 lines You can receive incoming calls at any handset located within either base unit s radio cell You can make outgoing calls from any handset within the entire radio area using the same telephone line For example you can use a handset in different radio areas such as at home or the office Each handset must be registered at both base units p 96 You can register up to 6 hand...

Page 93: ... 96 You can make outgoing calls via phone line L1 or L2 within the radio area of all 3 base units Incoming calls can be received at all handsets with a PBX set up accordingly regardless of where they are currently located within the radio area covered by the base units Radio Range L 1 H Handset B Base unit Line 1 Telephone line 1 Line 2 Telephone line 2 B 1 B 2 B 3 PBX H 1 H 2 H 3 H 4 H 5 H 6 L 2 ...

Page 94: ...CD960E B base units To use the same additional handset number in both base unit areas follow the steps below to register the handsets 1 Determine the base unit number Define which base unit is number 1 and number 2 2 Determine the optional handset numbers Define which optional handsets are numbers 2 5 3 Register all of the optional handsets 2 5 in base unit 1 starting in order with handset number ...

Page 95: ...1 and 2 follow the steps below to register the handsets 1 Cancel the included handset for base unit number 2 See page 78 2 Register base unit 1 s included handset in base unit number 2 That handset will also be registered as handset number 1 for base unit number 2 3 Register the previous cancelled handset in both base units That handset will be registered as handset number 6 for both base units H ...

Page 96: ... be registered in that base unit before use Be sure that the power is ON p 17 and you are in the stand by mode Register the handset number within 1 minute If it is not registered within 1 minute press Program on the handset to cancel the programming mode Then start from step 1 again 1 Base unit where you want to register the handset Press and hold Locator Intercom for more than 10 seconds until th...

Page 97: ...s the base unit number for the handset 5 Enter the base unit password using a 4 digit number The factory preset of the base unit password is 0000 If you have changed the base unit password p 49 enter the new password 6 When finished press Program A confirmation tone sounds stops flashing The handset is registered in the base unit The base unit number is displayed The in use indicator on the base u...

Page 98: ...n the stand by mode p 80 Calls both incoming and outgoing can be conducted only via the displayed base unit even if the radio areas overlap with neighbouring base units Intercom calls can be conducted within the radio area of the current base unit but not with units in neighbouring radio areas If the handset moves to another radio area it loses contact with the previous base unit and a radio link ...

Page 99: ...gistered base unit number to Automatic base unit access 3 Press the desired base unit access using buttons to If you misdial press the number again 4 When finished press Program A confirmation tone sounds The selected base unit number is displayed To change the setting repeat from step 1 4 0 0 4 1 1 i 0 i2 4 4 Ex Base unit 4 is selected i 0 i2 4 Ex Automatic base unit access is selected Program Bu...

Page 100: ... then remove the battery 2 Replace the battery with a new one as shown When you finish close the handset cover and turn the power ON p 17 3 Be sure to charge the new battery for 3 hours If you do not charge the new battery will not be displayed correctly Discard a defective battery as soon as possible A defective battery may leak into the unit Please use only a Panasonic HHR P101E KX TCA10CE batte...

Page 101: ...swallowed 4 Exercise care in handling the battery in order not to short the battery to conductive materials such as rings bracelets and keys The battery and or conductor may overheat and cause burns 5 Charge the battery provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual See Important Notice Concerning the Correct ...

Page 102: ...e closer and try again Plug in the AC adaptor Raise the base unit antenna If more than one handset is registered another handset or the base unit speakerphone is in use The handset is out of range Move closer to the base unit and make the call again Make sure that the AC adaptor is connected Locate the handset and base unit away from other electrical appliances p 5 Move closer to the base unit Rai...

Page 103: ...r see page 51 Key lock mode is set To cancel the mode see page 39 You cannot store a phone number while the unit is in the talk or intercom mode Do not pause for over 60 seconds while storing To answer the call press Talk or Digital speakerphone KX TCD970E B only Start from the beginning after hanging up The handset is too far from the base unit The handset is engaged in an outside call Wait until...

Page 104: ...ess Talk twice or Locator Intercom and Digital speakerphone KX TCD970E B only It will redial the last number dialled if pressed at the outset of a call p 27 If another number has been dialled first it will operate as a pause button p 41 Check the pause function p 41 6 handsets are already registered in the base unit 4 base units are already registered in the handset A wrong base unit password was ...

Page 105: ...l Erase some or all of the messages p 62 Memory is full Erase some or all of the messages p 62 If the number of messages and the ANSWER ON indicator light still flashes rapidly erase your greeting message and record a shorter greeting p 20 21 The handset user is operating the answering system Wait until the in use indicator goes out Be sure to enter the correct remote code The answering system may...

Page 106: ...only or press Talk To resume playback press New message after hanging up The conversation cannot be recorded when the answering system is in use recording a message playing back a message etc Before Requesting Help General Problem The unit does not work Remedy Check the settings p 14 19 Charge the battery fully p 16 Clean the charge contacts and charge again p 17 The handset has been cancelled or ...

Page 107: ...charging The unit does not work during a power failure Remedy Programming is not available while the unit is in the talk or speakerphone mode KX TCD970E B only Move closer to the base unit Charge the battery fully p 16 Clean the charge contacts and charge again p 17 Install a new battery p 100 109 This is normal This unit will not work during a power failure We recommend you connect a standard tel...

Page 108: ...ater than 40 C Placement 1 Stacking Do not place heavy objects on top of this unit 2 Foreign Material Care should be taken so that objects do not fall onto and liquids are not spilled into the unit Do not subject this unit to excessive smoke dust mechanical vibration or shock 3 Surface Place the unit on a flat surface For best performance 1 If noise prevents the conversation from being understood ...

Page 109: ...ill be reduced to only 15 minutes Therefore you should discharge the battery completely i e use it in the handset until on the display starts flashing Then recharge it as described in the manual After the memory effect has occurred it is possible to achieve almost full capacity from the Ni MH battery by charging and discharging several times one after another A Ni MH battery can also self discharg...

Page 110: ...breviation DECT means Digital Enhanced Cordless Telecommunications Advantages of DECT Excellent voice quality Through sampling of digital signals DECT units obtain nearly noiseless transmission High grade tapping security Based on digital transmission DECT conversations are well protected against unauthorised monitoring Multi Handset operation There is no cable installation necessary when several ...

Page 111: ...per manner or inconsistent with the technical and or safety standards required in the country where this appliance is used or to damage occurred during transit to or from the purchaser 4 If at any time during the guarantee period any part or parts of the appliance are replaced with a part or parts not supplied or approved by us or of an objective quality safe and suitable for the appliance or the ...

Page 112: ...ouse Willoughby Road Bracknell Berkshire RG12 8FP Manufacturer Kyushu Matsushita Electric U K Ltd Pencarn Way Duffryn Newport South Wales NP1 9YE United Kingdom Printed in the United Kingdom PQQX12053ZA UK DU1098MK0 73 23 EEC 89 336 EEC 92 31 EEC 93 68 EEC 0681 ...

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Panasonic KX-TCD960E-B, Operating Instructions Manual

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