1.3 C
Feature Manual
39
1.3.7
Call Splitting
Description
During a conversation, an extension user can call another extension while putting the original party on
Consultation Hold. The extension user can then alternate between the two parties and/or connect the
original party with the third party.
Conditions
•
When the extension user is having a conversation with one party, the other party is in consultation hold.
(
→
1.3.15 Consultation Hold)
Operating Manual References
1.3.10 Call Splitting
1.3.8
Call Transfer
Description
An extension user can transfer a call to another extension or an outside party. The following features are
available:
Call Transfer with Announcement is also known as Call Transfer—Screened.
Call Transfer without Announcement is also known as Call Transfer—Unscreened.
Conditions
•
When an extension is transferring a party to another destination, the party will be in consultation hold
until they reach the transfer destination. (
→
1.3.15 Consultation Hold)
•
If Music on Hold is enabled, music can be sent to the held party while the call is being transferred. (
→
1.11.4 Music on Hold) It is programmable whether a ringback tone or music is sent to the caller.
•
If the transfer destination extension has set FWD to an outside party, the call will be transferred to the
outside party. (
→
1.6.6 FWD (Call Forwarding))
•
Class of Service (COS) programming determines the extensions that are able to transfer a call to an
outside party.
•
Transfer Recall for Call Transfer without Announcement
If the transfer destination does not answer within the preprogrammed Transfer Recall time, the call will
be redirected to the Transfer Recall destination assigned to the extension which transferred the call. If
a Transfer Recall destination is not assigned, the call will return to the extension.
Feature
Transferring method
With Announcement
Transfer is completed after announcing the transfer to the destination
party.
Without Announcement
Transfer is completed without an announcement.
After dialing the transfer destination, the originator can replace the
handset once a ringback tone is heard.
Summary of Contents for KX- TAW848
Page 11: ...Feature Manual 11 Section 1 Features and Configurations...
Page 24: ...1 1 A 24 Feature Manual None Feature Manual References 1 17 3 Timed Reminder...
Page 100: ...1 6 F 100 Feature Manual Operating Manual References 3 1 2 Personal Programming...
Page 175: ...1 15 R Feature Manual 175 Feature Manual References 2 1 Capacity of System Resources...
Page 191: ...1 16 S Feature Manual 191 3 1 2 Personal Programming...
Page 234: ...1 20 W 234 Feature Manual...
Page 235: ...Feature Manual 235 Section 2 Appendix...
Page 244: ...2 3 Revision History 244 Feature Manual...
Page 245: ...Feature Manual 245 Index...