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2.1 Operator/Manager Service Features

Operating Manual

137

To lock/unlock

2.1.3

Common BV Outgoing Messages

If an optional voice message card is installed in the PBX, the operator or manager can record, play, or erase
a common Built-in Voice Message (BV) outgoing message (OGM) in the common message area.

When an outside (CO) line call is automatically directed to the common message area, or when a Direct
Inward System Access (DISA) call is redirected to the common message area via Intercept Routing, the
caller will hear a common BV OGM and can leave a voice message. To play back or erase the voice
message, refer to "1.3.7 Built-in Voice Message (BV)".

Feature Manual References

•

1.1.18 Call Log, Incoming

•

1.1.87 Operator/Manager Features

Operating Manual References

•

1.3.18 Call Log, Incoming

•

1.3.19 Call Log Display Lock, Incoming in the Personal Area

Off-hook.

On-hook.

PT

Enter

77

. Enter

lock code

(4 digits) 2 times

to lock or one time to unlock.

Enter

#

.

7

7

C.Tone

Lock

Unlock

lock code

lock code

lock code

OR

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Summary of Contents for KX-TA824

Page 1: ...No KX TA824 Thank you for purchasing a Panasonic Advanced Hybrid System Please read this manual carefully before using this product and save this manual for future use Advanced Hybrid System Operating Manual ...

Page 2: ... Voice Processing System VPS to let callers leave messages in your mailbox when you cannot answer the phone Voice Mail Integration Message Message Message Message Message Message You can receive remote voice mail service from your telephone company to record caller messages when you cannot answer the phone Local Carrier based Voice Mail Service Telephone Company Message Message Message Message A P...

Page 3: ...ion Selection DSS Consoles and single line devices such as single line telephones SLTs fax machines wireless SLTs and data terminals Advanced Hybrid System A caller can be directed to the desired party simply by pressing a single digit number as directed by the 3 level DISA outgoing messages OGMs 3 level Automated Attendant First DISA OGM Dial 0 Operator Dial 1 Dial 2 Dial 3 Dial 0 Dial 1 3 level ...

Page 4: ... FIRST DISCONNECT THE TELECOM CONNECTION BEFORE DISCONNECTING THE POWER CONNECTION WHEN THE UNIT IS INSTALLED IN THE NEW LOCATION RECONNECT THE POWER FIRST AND THEN RECONNECT THE TELECOM CONNECTION THIS UNIT IS EQUIPPED WITH A GROUNDING CONTACT PLUG FOR SAFETY REASONS THIS PLUG MUST ONLY BE CONNECTED TO A GROUNDING CONTACT SOCKET THAT HAS BEEN INSTALLED ACCORDING TO APPLICABLE REGULATIONS TO PREVE...

Page 5: ...ty feature by tampering with the plug 9 Do not allow anything to rest on the power cord Do not locate this product where the power cord may be stepped on or tripped on 10 To reduce the risk of fire or electric shock do not overload wall outlets and extension cords 11 Do not insert objects of any kind into this product through its slots and openings as they may touch dangerous voltage points or sho...

Page 6: ...tside CO line that the SLT is connected to Contact your telephone company If all SLTs operate properly there may be a problem with your PBX Do not reconnect the PBX to the outside CO lines until it has been serviced by an authorized Panasonic Factory Servicenter Wipe the unit with a soft cloth Do not clean the unit with abrasive powders or with chemical agents such as benzene or thinner When using...

Page 7: ...te The serial number of this product can be found on the label affixed to the unit You should record the model number and the serial number of this unit as a permanent record of your purchase to aid in identification in the event of theft MODEL NO SERIAL NO DATE OF PURCHASE NAME OF DEALER DEALER S ADDRESS DEALER S TEL NO ...

Page 8: ... format US ACJMF04BKX TA824 The digits represented by 04 are the REN without a decimal point e g 04 is a REN of 0 4 For earlier products the REN is separately shown on the label 3 Incidence of Harm to the Telephone Lines If this equipment causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required But if advance not...

Page 9: ...to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help CAUTION Any changes or modifications not expressly approve...

Page 10: ... Line 45 1 3 14 Call Forwarding FWD CANCEL 46 1 3 15 Call Hold 46 1 3 16 Call Hold Exclusive 48 1 3 17 Call Hold Retrieve 49 1 3 18 Call Log Incoming 50 1 3 19 Call Log Display Lock Incoming in the Personal Area 56 1 3 20 Call Park 56 1 3 21 Call Pickup Directed 58 1 3 22 Call Pickup Group 58 1 3 23 Call Pickup Deny 59 1 3 24 Call Retrieving from a TAM Telephone Answering Machine 60 1 3 25 Call Sp...

Page 11: ...sage Waiting for Another Extension Lock 109 1 3 63 Microphone Mute 110 1 3 64 One touch Dialing 110 1 3 65 Operator Call 111 1 3 66 Paging SUMMARY 112 1 3 67 Paging All Extensions 113 1 3 68 Paging All Extensions External 113 1 3 69 Paging External 114 1 3 70 Paging Group 114 1 3 71 Paging and Transfer 115 1 3 72 Paging Answer 116 1 3 73 Paging Deny 116 1 3 74 Paralleled Telephone 117 1 3 75 Perso...

Page 12: ... 8 The 301st Call Log Incoming in the Common Area Treatment 146 2 1 9 Time Service 147 2 1 10 Timed Reminder Remote Wake up Call 149 3 Customizing Your Phone PBX 153 3 1 Personal Programming 154 3 1 1 Programming Information 154 3 1 2 Personal Feature Assignment 154 3 1 3 Flexible Button Assignment 157 3 2 System Programming Manager Programming 161 3 2 1 Programming Information 161 3 2 2 System Pr...

Page 13: ...Operating Manual 13 Section 1 Operation This chapter shows you step by step how to use each feature Read this chapter to become familiar with the many useful features of this PBX ...

Page 14: ...eature Some features are only accessible by entering the feature number In addition some features require other additional parameters to be entered to activate the feature Where necessary these are specified in the text Tone Various tones are used during or after operations to provide you with information For more details regarding the types of tones and their meanings refer to 4 3 1 Tone List App...

Page 15: ...ve been restricted through system programming will not be available at your extension Icon Descriptions The following icons are used frequently throughout this manual Navigator Key Volume Key This feature cannot be used with an SLT Seize an outside CO line by doing one of the following Press a CO button Dial the automatic line access number 9 Dial the outside CO line group access number 8 and outs...

Page 16: ...one B Tone Busy Tone C Tone Confirmation Tone D Tone Dial Tone R B Tone Ringback Tone Dial an extension number Dial an outside telephone number Dial an extension number or outside telephone number CO Used to access an outside CO line or outside CO line group when making or receiving a call The button s preprogrammed Outside CO Line Access method determines which line is selected Can also be custom...

Page 17: ... an intercom call automatically in hands free mode or to mute the built in microphone during a conversation TRANSFER Used to transfer a call to another party HOLD Used to place a call on hold FLASH RECALL Used to disconnect the current call and make another call without hanging up or to send an EFA External Feature Access signal to the telephone company or host PBX to access external features CONF...

Page 18: ...erence call Log in Log out Used to switch between Log in and Log out status Extension Lock Used to remotely lock or unlock another extension Day Used to change the time service mode to day mode Night Used to change the time service mode to night mode Lunch Used to change the time service mode to lunch mode Caller ID Indication Common Used to inform you of calls logged in the common area store the ...

Page 19: ...ept the call LCS Cancel Used to stop monitoring your own voice mailbox while a caller is leaving a message or stop the alert tone heard in Private mode while a caller is leaving a message Voice Mail VM Transfer Used to transfer a call to the mailbox of a specified extension Feature Manual References 1 1 59 Fixed Buttons 1 1 61 Flexible Buttons Customized Button Function ...

Page 20: ...ing the key 2 times while on hook or by accessing personal programming For more details refer to 3 1 2 Personal Feature Assignment Self extension Number Confirmation PT SLT Off hook Talk Press DSS or dial extension number OR extension no DSS Feature title Operation steps Icons and meanings are explained in Icon Descriptions Conditions Hints References Related or required programming is noted You c...

Page 21: ...gram shows devices that can be connected Door Opener Doorbell Door Chime Doorphone External Music Source Pager Amplifier Speaker Voice Processing System Computer SLT PT DSS Console Wireless SLT Fax Telephone Answering Machine Telephone Company Wireless PT Computer Computer Printer ...

Page 22: ...hone PT you can confirm your own extension number by pressing the key 2 times while on hook or by accessing personal programming For more details refer to 3 1 2 Personal Feature Assignment Self extension Number Confirmation Hands free Operation You can make an intercom call and have a conversation in hands free mode using the SP PHONE INTERCOM button Refer to 1 3 48 Hands free Operation Operating ...

Page 23: ...utton Refer to 1 3 48 Hands free Operation Programming Manual References PT Programming 405 407 Flexible Outward Dialing Day Night Lunch PC Programming 9 3 2 Incoming Outgoing 3 2 Outgoing Call Day Night Lunch Operating Manual References 1 3 48 Hands free Operation 1 3 52 Line Access Outside CO Line SUMMARY 3 1 2 Personal Feature Assignment Line Preference Outgoing Select the seized line when goin...

Page 24: ...3 2 Incoming Outgoing 3 2 Ringing for incoming CO calls Day Night Lunch 9 3 3 Detail 3 3 Connection Operating Manual References 1 3 4 Answering Direct Outside CO Line 1 3 48 Hands free Operation 3 1 2 Personal Feature Assignment Line Preference Incoming Select the method used to answer incoming calls Alternate Receiving Ring Voice Select the Calling method either ring or the other party s voice Ta...

Page 25: ...nce and is also shown on the display of your PT every time you go off hook To set To cancel Message no Message 1 Will Return Soon 2 Gone Home 3 At Ext Extension number 4 Back at Hour Minute AM or PM 5 Out Until Month Day 6 In a Meeting Enter required number 2 3 4 5 6 1 Extension no Month 01 12 Day 01 31 PT SLT Off hook Enter 75 7 5 On hook Enter C Tone An SLT user can enter 0 instead of Hour 01 12...

Page 26: ...Enter the desired value in the positions You must enter the number of digits represented by the number of symbols Feature Manual References 1 1 1 Absent Message Off hook Display PT Off hook PT SLT Press CO or dial outside CO line access number account code Enter account code 4 digits outside phone no Dial outside phone number D Tone 3 outside CO line access no OR D Tone CO Press FWD DND or enter O...

Page 27: ...ing the key or FWD DND button while entering the account code and then re enter the account code If you hear a reorder tone after entering the account code the account code entered does not exist Enter the correct code For your convenience you can store a code together with a phone number in the telephone s memory e g Speed Dialing Programming Manual References PT Programming 310 Account Code 601 ...

Page 28: ...nfirmation tone You will not hear a ringback tone You will not be able to hear the other party s voice until he or she answers the call If the called party uses a single line telephone SLT Voice calling is not available Rotary SLT users cannot use this feature Feature Manual References 1 1 69 Intercom Call Operating Manual References 3 1 2 Personal Feature Assignment Alternate Receiving Ring Voice...

Page 29: ... CO line call the line is seized for an intercom call the called extension starts ringing automatically To set for both an outside CO line call and an intercom call You can choose which line to answer when multiple incoming outside CO line calls arrive at the same time by pressing the preferred CO button Feature Manual References 1 1 3 Answering Direct Outside CO Line Operating Manual References 1...

Page 30: ...s this feature will be canceled Feature Manual References 1 1 4 Automatic Callback Busy Camp on You can listen to background music BGM through your telephone speaker while on hook If your extension becomes busy off hook making or receiving a call etc the music will stop When you go back on hook the music starts again Off hook PT SLT Talk While hearing a callback ring R B Tone Off hook PT SLT Talk ...

Page 31: ...in Voice Message Leaving Playing or Erasing Voice Messages Your PBX can be programmed not to play music when 1 is entered while on hook Programming Manual References PT Programming 111 Music on Hold 626 BGM Control for APT PC Programming 9 1 2 Main 1 2 Music on Hold 9 2 1 Main 2 1 BGM Control for APT Feature Manual References 1 1 7 Background Music BGM PT Enter 1 1 While on hook ...

Page 32: ...message Only the operator or manager can access the common message area to play back or erase caller messages If there are new voice messages in your personal message area or the common message area if accessible you will hear dial tone 4 when going off hook Additionally if your telephone has a MESSAGE button or Message Ringer Lamp the corresponding button or lamp turns on when a message has been ...

Page 33: ... to the extension s message area or to the common message area or you are calling with DISA Call Log When viewing caller information you can see whether the caller left a voice message For more details refer to 1 3 18 Call Log Incoming Notes If you set the Voice Mail Integration feature the BV feature will not function When another extension user is recording or erasing a personal common BV OGM yo...

Page 34: ...ished playing Red on A message is playing You can stop playback by pressing the AUTO DIAL STORE button Operating Manual References 2 1 3 Common BV Outgoing Messages PT SLT On hook Off hook Confirm the message Enter 723 2 3 7 C Tone C Tone Enter 2 2 Enter An SLT user can enter 0 instead of PT SLT On hook Off hook Enter 723 Enter 0 C Tone 2 3 0 7 Enter An SLT user can enter 0 instead of ...

Page 35: ...rogramming 9 2 2 Feature settings 2 2 FWD DND Operating Manual References 1 3 10 Call Forwarding FWD All Calls 3 1 3 Flexible Button Assignment Create or edit an FWD DND Call Forwarding Do Not Disturb Off hook PT SLT Press FWD DND or enter 71 Enter 725 1 7 OR 7 2 5 Enter required number 1 0 2 Busy No Answer All Calls Cancel For Cancel go on hook directly after entering 0 On hook C Tone Enter An SL...

Page 36: ...l desired phone number to access personal message area desired phone no From an Outside Telephone PT SLT Calls are forwarded to the personal message area if set to be forwarded On hook Record a message Off hook Common BV OGM C Tone Dial desired phone number to access common message area desired phone no From an Outside Telephone DISA calls are transferred to the common message area when a wrong nu...

Page 37: ...n enter 0 instead of Press MESSAGE When the Message Ringer Lamp or MESSAGE button is lit the Caller ID Indication Personal Common button will be lit if assigned Display PT Off hook Listen to the message Press MESSAGE until the desired message is displayed To go to the next message To erase the message 1 Enter 1 3 or 9 while confirming the message or within 5 s of playback ending To go back to the ...

Page 38: ...7 C Tone The messages are played in the recorded order To go to the next message To erase the message 1 To go back to the previous message To play back the message from the beginning Voice Message 1 2 3 9 Enter 1 3 or 9 while confirming the message or within 5 s of playback ending On hook An SLT user can enter 0 instead of PT SLT On hook Off hook 2 5 7 C Tone Enter 0 Enter 725 Enter 0 An SLT user ...

Page 39: ...ng to play back voice messages from an outside telephone the call will be disconnected after 10 seconds When playback is complete or you have no voice messages recorded the call will be disconnected after 5 seconds When you erase voice messages the caller s information is erased simultaneously The MESSAGE button light or Message Ringer Lamp shows the current status of the voice message area as fol...

Page 40: ... dial tone 5 when going off hook Dial Tone 5 A proprietary telephone PT user can listen to voice messages by entering the Message Waiting Answer feature number 784 7840 Programming Manual References PT Programming 214 BV Recording Time 215 Common Personal BV OGM Recording Time 414 416 CO Line Mode Day Night Lunch 438 440 DISA IRNA to BV Day Night Lunch 621 BV Resource 622 BV for Extension 625 BV A...

Page 41: ...Flexible Button Assignment Create or edit a Message button Caller ID Indication Personal button or Caller ID Indication Common button If you hear a reorder tone after dialing an extension number this feature is not available for the other party s phone This feature is only available if the called extension has set Call Waiting To set Call Waiting or to answer a waiting call refer to 1 3 28 Call Wa...

Page 42: ... FWD mode If a proprietary telephone PT user sets the FWD Busy No Answer feature the FWD DND button light will keep flashing while on hook To stop the button from flashing go off hook and enter 716 A call can only be automatically forwarded one time In the example below extension A s calls are being forwarded to extension B If extension B tries to set FWD to extension C the extension B user hears ...

Page 43: ...e settings 2 2 FWD DND Feature Manual References 1 1 10 Call Forwarding FWD SUMMARY Operating Manual References 1 3 7 Built in Voice Message BV 1 3 14 Call Forwarding FWD CANCEL 1 3 35 Do Not Disturb DND 1 3 88 Voice Mail Integration 3 1 3 Flexible Button Assignment Create or edit an FWD DND Call Forwarding Do Not Disturb Feature Manual References 1 1 11 Call Forwarding FWD All Calls 1 7 Off hook ...

Page 44: ...tension This is useful if you forget to set Call Forwarding FWD All Calls before you leave your desk This feature can be canceled at your original extension or at another destination extension 1 7 Off hook Press FWD DND or enter 71 Enter 2 Dial destination extension number On hook PT SLT OR C Tone Enter destination extension no 2 An SLT user can enter 0 instead of 1 7 Off hook Press FWD DND or ent...

Page 45: ...ences 1 1 14 Call Forwarding FWD To Outside CO Line Feature Manual References 1 1 13 Call Forwarding FWD Follow Me CO to CO Line Call Duration The length of outside to outside CO to CO line calls may be limited through system programming Both the outside caller and the outside destination will hear a warning tone 15 seconds before a specified time limit When the timer expires the call is disconnec...

Page 46: ...another extension FWD Follow Me only 1 3 15 Call Hold You can place a call on hold Feature Manual References 1 1 10 Call Forwarding FWD SUMMARY 1 7 Off hook Press FWD DND or enter 71 Enter 0 On hook PT SLT OR C Tone Enter 0 An SLT user can enter 0 instead of 1 7 Off hook Press FWD DND or enter 71 Enter 8 Dial your extension number On hook PT SLT OR C Tone Enter your extension no 8 An SLT user can ...

Page 47: ...it will be automatically disconnected There are 2 types of Call Hold mode The difference between them is whether other people can retrieve the held call Call Hold or not Call Hold Exclusive An SLT user can hold either one intercom call or one outside CO line call at a time while a PT user can hold one intercom call and multiple outside CO line calls To hold multiple calls use the Call Park feature...

Page 48: ...utside CO line call is not retrieved within 30 minutes of being put on hold it will be automatically disconnected There are 2 types of Call Hold mode The difference between them is whether other people can retrieve the held call Call Hold or not Call Hold Exclusive A PT user can hold one intercom call and multiple outside CO line calls To hold multiple intercom calls use the Call Park feature Prog...

Page 49: ...utside CO line call put on hold General Call Hold by another extension To retrieve an intercom call put on hold General Call Hold by another extension PT SLT Talk Talk Talk Press CO or enter 53 and then dial held line number Enter 5 holding extension no 5 Press flashing CO or INTERCOM Or press Recall hookswitch C Tone held line no 3 5 OR OR OR OR CO CO C Tone If the handset has been replaced just ...

Page 50: ...ent Voice messages recorded by Built in Voice Message BV are stored separately from caller information However when a caller leaves a voice message it is automatically linked to the caller information in the Incoming Call Log Up to 125 voice messages can be logged For more details refer to 1 3 7 Built in Voice Message BV You can also set caller information to be automatically logged into your pers...

Page 51: ... on the display while on hook Display PT Press Caller ID Selection Personal Common While on hook Caller ID Selection Personal Common Display Example New 002 Old 003 Press Caller ID Indication Personal Common Display PT Caller ID Indication Personal Common When the Caller ID Indication Personal Common button is lit Off hook Press Caller ID Indication Personal Common Caller ID Indication Personal Co...

Page 52: ...or characters of information can be received To scroll the display press the FWD DND Call Forwarding Do Not Disturb button To return to the idle status display go off hook and then on hook The display also returns to the idle status display automatically if no operation is performed for 20 seconds To modify the logged telephone number press the HOLD button to erase digits and then use 0 to 9 and P...

Page 53: ... messages is not erased by this operation To erase all caller information in the common area refer to 2 1 1 Call Log Incoming in the Common Area CLEAR ALL While viewing caller information or after playing back the associated voice message Display PT Press TRANSFER again to confirm the deletion Press TRANSFER C Tone The caller information is erased 7 0 C Tone Off hook On hook PT Enter 70 Enter Disr...

Page 54: ...gned to any PT when calls arrive at multiple PTs or via the DISA Intercept Routing feature caller information will be logged in the personal area of the PT that is connected to the lowest numbered jack on the PBX and a Caller ID Indication Personal button will light Even if you answer a call you can log the caller s information by pressing the Caller ID Indication button during the conversation Yo...

Page 55: ...1 CO Line Settings Caller ID CO Line Settings Call Waiting Caller ID Caller ID Modification Local Area Code for Local Call 1 5 Caller ID Modification Removed Digits Caller ID Modification Added Number Caller ID SMDR Format Caller ID SMDR Printout 9 9 3 Call Log 9 3 Caller ID Log Priority Common Area Call Log Check 21st Call Log in Personal Area Call Log Answered Call Feature Manual References 1 1 ...

Page 56: ...gged in your personal area If you forget the code or cannot unlock your phone ask your operator or manager He or she can unlock your extension Remote Extension Lock The operator or manager can cancel this feature for all extensions Extension Lock CANCEL ALL This feature also functions as Extension Lock Feature Manual References 1 1 18 Call Log Incoming Operating Manual References 1 3 18 Call Log I...

Page 57: ...number directly If you hear a reorder tone when retrieving a parked call there is no held call in that location Confirm the stored parking zone number After you park a call you can perform other operations Programming Manual References PT Programming 200 Hold Recall Time PC Programming 9 1 7 Timers 1 6 Recall Time Call Hold Feature Manual References 1 1 19 Call Park Operating Manual References 1 3...

Page 58: ...on group If you hear a reorder tone when trying to pick up calls with this feature the ringing extension has set the Call Pickup Deny feature Programming Manual References PT Programming 117 Call Pickup Tone PC Programming 9 1 11 Detail 1 10 Extension Call Pickup Tone Feature Manual References 1 1 20 Call Pickup Directed Operating Manual References 1 3 23 Call Pickup Deny PT SLT Off hook Enter 4 T...

Page 59: ... 9 1 11 Detail 1 10 Extension Call Pickup Tone 9 2 11 Extension Group 2 6 Group No Feature Manual References 1 1 21 Call Pickup Group 1 1 53 Extension Group Operating Manual References 1 3 23 Call Pickup Deny Programming Manual References PC Programming 9 2 2 Feature settings 2 2 Call Pickup Deny Feature Manual References 1 1 22 Call Pickup Deny Operating Manual References 1 3 21 Call Pickup Direc...

Page 60: ...u can switch between the 2 parties If you hear a reorder tone when trying to retrieve a call from a TAM the dialed extension is not the TAM extension or the TAM cannot answer the call because it is performing another operation Programming Manual References PT Programming 611 TAM Extension PC Programming 9 2 1 Main 2 1 TAM Connection Feature Manual References 1 1 23 Call Retrieving from a TAM Telep...

Page 61: ...nversation Press CO or INTERCOM Press HOLD OR Press HOLD CO C Tone Talk to the other party C Tone Press CO or INTERCOM OR CO Talk to the original party Disregard this step if both parties are extensions Disregard this step if both parties are extensions The other party will be on hold SLT During a conversation Press Recall hookswitch OR Talk to the other party Press Recall hookswitch Talk to the o...

Page 62: ...SS button One touch Transfer To transfer To transfer with a one touch operation One touch Transfer Press DSS or dial extension number On hook Talk During a conversation PT SLT Press TRANSFER or Recall hookswitch extension no OR C Tone D Tone DSS OR R B Tone If you wish you can inform the destination extension about the call you are transferring The call is transferred During a conversation PT Pres...

Page 63: ...y entering 1 Busy Station Signaling BSS or 2 Executive Busy Override and then going on hook To return to the held call before the destination answers press the TRANSFER button or corresponding CO INTERCOM button or press the Recall hookswitch Programming Manual References PT Programming 005 One touch Transfer Using a DSS Button 104 SLT Hold Mode 111 Music on Hold 201 Transfer Recall Time PC Progra...

Page 64: ...o change the transfer destination before going on hook press the CO button whose indicator is flashing slowly to retrieve the call then repeat the Call Transfer procedure Programming Manual References PT Programming 111 Music on Hold 205 CO to CO Line Call Duration 420 CPC Signal Detection Incoming 606 Call Transfer to CO Line PC Programming 9 1 2 Main 1 2 Music on Hold 9 1 7 Timers 1 6 Call Durat...

Page 65: ... using your PT refer to 3 1 2 Personal Feature Assignment Call Waiting Tone Type Selection To set cancel for outside CO line calls To set cancel for intercom doorphone calls To disconnect the current call and then talk to the new party Off hook On hook PT SLT Enter 731 3 1 7 C Tone Enter 1 to set or 0 to cancel Set Cancel 1 0 OR Enter An SLT user can enter 0 instead of Off hook Enter 1 to set or 0...

Page 66: ...e Call Park feature then go on hook and off hook If a call waiting tone is heard but the corresponding CO button does not flash this tone is an external call waiting tone from the telephone company In this case refer to 1 3 30 Call Waiting from the Telephone Company or 1 3 45 External Feature Access EFA SLT While hearing a call waiting tone Off hook On hook Talk to the new party PT Press HOLD Whil...

Page 67: ... Signaling BSS 1 3 20 Call Park 1 3 30 Call Waiting from the Telephone Company 1 3 33 Data Line Security 1 3 45 External Feature Access EFA 3 1 2 Personal Feature Assignment Call Waiting Tone Type Selection Your telephone company may also offer an optional call waiting service which can inform you that you have another call on the same outside CO line If Caller ID service has been contracted for t...

Page 68: ... the Caller ID Indication Personal button lights if the call has been directed to your PT A call directed to multiple extensions is automatically recorded in the common area and all corresponding Caller ID Indication Common buttons light The TRANSFER button HOLD button and CONF button do not function while the new caller information is flashing Display PT While hearing a call waiting tone and view...

Page 69: ...e 915 Caller ID Checksum 968 KX T7700 Series Incoming Lamp Control PC Programming 9 1 11 Detail 1 10 Proprietary Telephone KX T7700 Series Incoming Lamp Control 9 3 1 Line Mode 3 1 Mode of incoming CO calls Day Night Lunch 9 9 1 Main 9 1 CO Line Settings Caller ID CO Line Settings Call Waiting Caller ID Call Waiting Caller ID Time Call Waiting Caller ID CAS Receive Time Caller ID Checksum Feature ...

Page 70: ... 10 Proprietary Telephone Flash Recall Key Mode 9 3 3 Detail 3 3 Flash Recall Time Feature Manual References 1 1 15 Call Hold 1 1 29 Call Waiting from the Telephone Company Operating Manual References 1 3 45 External Feature Access EFA Dial desired phone number For an outside phone number press the CO button or seize an outside CO line before dialing the phone number PT SLT Talk During a conversat...

Page 71: ...ore the third party joins press the corresponding CO or INTERCOM button or press the Recall hookswitch By pressing the CO button corresponding to an outside CO line that is not being used by the conference a proprietary telephone PT user can exit from the conference leaving the other 2 parties connected unless they are both on outside CO lines If the other parties are both on outside CO lines they...

Page 72: ...Hold 1 1 33 Conference Operating Manual References 1 3 32 Conference Unattended 1 3 40 Executive Busy Override Extension 1 3 41 Executive Busy Override Outside CO Line 3 1 3 Flexible Button Assignment Create or edit a Conference button The proprietary telephone PT user who originated a conference with 2 outside parties can leave the conference and allow the other parties to continue the conversati...

Page 73: ... seconds before a specified time limit When the timer expires the call is disconnected The originating extension user will hear a ring tone or an alarm tone before the time limit If the originating extension does not return to the conference within a specified time period the unattended conference call will be disconnected Programming Manual References PT Programming 205 CO to CO Line Call Duratio...

Page 74: ...et the caller and give information about how to access an extension The operator does not need to be involved If there is no recorded message the caller will hear a short beep instead of the DISA OGM The operator or manager can record play or erase a DISA OGM Refer to 2 1 5 Outgoing Message OGM for DISA The caller may also be able to access system features or call an outside party by using the cal...

Page 75: ...phone no In All Security Mode Off hook Enter Enter DISA security code 4 10 digits Dial desired extension number desired extension no Dial desired extension number desired extension no R B Tone DISA OGM or one short beep R B Tone R B Tone DISA OGM or one short beep One short beep You can dial the preprogrammed AA number instead DISA security code R B Tone You can dial the preprogrammed AA number in...

Page 76: ...eprogrammed intercept destinations or disconnected according to system programming CO to CO Line Call Duration The length of outside to outside CO to CO line calls may be limited through system programming Both the outside caller and the outside destination will hear a warning tone 15 seconds before a specified time limit When the timer expires the call is disconnected In No Security Mode Dial DIS...

Page 77: ...rn 205 CO to CO Line Call Duration 408 410 Flexible Ringing Day Night Lunch 414 416 CO Line Mode Day Night Lunch 420 CPC Signal Detection Incoming 421 CPC Signal Detection Outgoing 438 440 DISA IRNA to BV Day Night Lunch 500 DISA Incoming Call Dial Mode 501 DISA Built in AA 503 FAX Connection 504 DISA Delayed Answer Time 505 DISA Wait Time after OGM 506 DISA Busy Mode 507 DISA Intercept Mode 508 D...

Page 78: ... 2 6 Group No Extension Hunting Extension Hunting 9 3 1 Line Mode 3 1 Mode of incoming CO calls Day Night Lunch 9 3 2 Incoming Outgoing 3 2 Ringing for incoming CO calls Day Night Lunch 9 3 3 Detail 3 3 CPC Signal Detection Incoming CPC Signal Detection Outgoing 9 6 DISA 6 9 8 2 Others 8 2 DISA IRNA to BV Day Night Lunch Feature Manual References 1 1 41 Direct Inward System Access DISA Operating M...

Page 79: ...ls can be received at your extension but the telephone will not ring The corresponding CO button will flash when an outside CO line call is received and you can answer the call by pressing this button Even if this feature is set timed reminder alarms and hold recall tones ring tones or alarm tones will still ring Programming Manual References PT Programming 414 416 CO Line Mode Day Night Lunch 609...

Page 80: ...ed extension is busy You can use the Automatic Callback Busy feature Programming Manual References PT Programming 609 DND Override PC Programming 9 2 1 Main 2 1 DND Override Feature Manual References 1 1 45 Do Not Disturb DND Override Operating Manual References 1 3 5 Automatic Callback Busy Camp on 1 3 35 Do Not Disturb DND Off hook On hook Dial door opener number 1 4 PT SLT Enter 55 5 5 C Tone d...

Page 81: ...o answer a call from a doorphone The door will stay open for a specified time period To keep the door open longer enter 5 again using a Panasonic proprietary telephone PT Programming Manual References PT Programming 703 705 Door Opener Day Night Lunch 709 Door Open Duration PC Programming 9 7 1 Ringing Door Opener 7 1 Door Opener 1 4 Day Night Lunch 9 7 2 Others 7 2 Door Open Duration Door 1 4 Fea...

Page 82: ...mming 700 702 Doorphone Ringing Day Night Lunch 706 Doorphone Ring Tone Pattern 707 Doorphone Access Tone 708 Doorphone Ring Time 710 Doorphone Ring Chime 711 Doorphone Chime Assignment 712 Doorphone Chime Pattern PC Programming 9 7 1 Ringing Door Opener 7 1 Doorphone 1 4 Day Night Lunch 9 7 2 Others 7 2 Doorphone Ring Tone Pattern Door 1 4 Doorphone Access Tone Door 1 4 Doorphone Ring Time Door 1...

Page 83: ... by the current class of service COS In Extension Lock Programming Manual References PT Programming 309 Emergency Number 403 Host PBX Access Code PC Programming 9 3 3 Detail 3 3 Host PBX Access Codes 9 5 4 Emergency Number Others 5 4 Emergency Number Feature Manual References 1 1 49 Emergency Call Off hook PT SLT Press CO or dial outside CO line access number emergency no Dial emergency number out...

Page 84: ...ecutive Busy Override Deny Programming Manual References PT Programming 105 Conference Tone 608 Executive Busy Override PC Programming 9 1 11 Detail 1 10 Conference Conference Tone 9 2 1 Main 2 1 Busy Override Feature Manual References 1 1 50 Executive Busy Override Extension Operating Manual References 1 3 42 Executive Busy Override Deny PT Press CO or INTERCOM Talk OR CO PT SLT On hook The other...

Page 85: ...oin an existing outside CO line call establishing a 3 party conference call if your proprietary telephone PT is permitted through system programming You can also prevent others from joining your conversations Refer to 1 3 42 Executive Busy Override Deny No SLT Off hook Press red CO PT Talk C Tone Optional A 3 party conference call is now established CO PT Press CO or INTERCOM Talk OR CO PT On hook...

Page 86: ...verride Outside CO Line Operating Manual References 1 3 42 Executive Busy Override Deny Programming Manual References PT Programming 608 Executive Busy Override PC Programming 9 2 1 Main 2 1 Busy Override 9 2 2 Feature settings 2 2 Busy Override Deny Feature Manual References 1 1 50 Executive Busy Override Extension 1 1 51 Executive Busy Override Outside CO Line Operating Manual References 1 3 40 ...

Page 87: ...s Electronic Station Lockout Feature Value after Extension Feature Clear Absent Message Off Automatic Callback Busy Off Background Music BGM Off Call Forwarding FWD Off Call Pickup Deny Allow Call Waiting Disable Data Line Security Off Do Not Disturb DND Off Executive Busy Override Deny Allow Hot Line The stored telephone numbers will be cleared Log in Log out Log in Message Waiting All messages l...

Page 88: ...locked or unlocked by the operator or manager Call Log Display Lock Incoming in the Common Area Programming Manual References PT Programming 108 Flash Recall Mode for a Locked Extension 312 TRS Extension Lock Class 601 603 TRS COS Day Night Lunch PC Programming 9 1 11 Detail 1 10 Extension Flash Recall Mode for a Locked Extension 9 5 1 Class of Service COS 5 1 Day Night Lunch 9 5 4 Emergency Numbe...

Page 89: ... Consult your dealer for the appropriate service codes Programming Manual References PT Programming 110 Flash Recall Key Mode 418 Flash Recall Time PC Programming 9 1 11 Detail 1 10 Proprietary Telephone Flash Recall Key Mode 9 3 3 Detail 3 3 Flash Recall Time Feature Manual References 1 1 56 External Feature Access EFA Operating Manual References 1 3 46 Flash Recall PT SLT Enter desired service c...

Page 90: ... Detail 3 3 Flash Recall Time Disconnect Time Feature Manual References 1 1 60 Flash Recall Operating Manual References 1 3 45 External Feature Access EFA You can set your proprietary telephone PT to answer incoming intercom calls without going off hook When an intercom call arrives you will hear the caller talking without the phone ringing PT While hearing any tone dialing or talking Press FLASH ...

Page 91: ...ature is not available for incoming outside CO line calls and doorphone calls Feature Manual References 1 1 62 Hands free Answerback You can dial and talk to another party in hands free mode using the SP PHONE button No SLT While on hook PT Press SP PHONE Press SP PHONE PT On hook During a conversation using the handset Do not go on hook without pressing the SP PHONE button first or the call will ...

Page 92: ... reports that your voice echoes Use the telephone in a room that has curtains carpeting or both If parts of the conversation cannot be heard If you and the other party speak at the same time parts of your conversation may be lost To avoid this try to speak alternately Feature Manual References 1 1 63 Hands free Operation Connecting an optional headset allows for hands free conversations This featu...

Page 93: ...also known as Pickup Dialing To store a phone number To set cancel To dial SLT Enter On hook Off hook Dial desired phone number max 32 digits desired phone no Enter 74 2 Enter 2 4 7 C Tone Dial an outside CO line access number before the outside phone number SLT Off hook On hook Enter 1 to set or 0 to cancel Enter Set Cancel 1 0 OR Enter 74 4 7 C Tone An SLT user can enter 0 instead of Off hook SL...

Page 94: ...me PC Programming 9 1 7 Timers 1 6 Start Time Hot Line 9 2 2 Feature settings 2 2 Hot Line for SLT Feature Manual References 1 1 66 Hot Line The Direct Station Selection DSS button light shows the current status as follows Off The extension is idle Red on The extension is on a call For quick operation If you are the operator or dial certain extension numbers frequently DSS buttons are useful Hands...

Page 95: ...de CO Line You can press the S CO or G CO button without going off hook first The Single CO S CO and Group CO G CO button lights show the current status as follows Off The line is idle Green on You are using the line Red on Another extension is using the line S CO or other extensions are using all outside CO lines in the outside CO line group G CO Emergency Call You can dial preprogrammed emergenc...

Page 96: ...gramming 9 1 7 Timers 1 6 CO Dialing Dialing Start Time 9 3 2 Incoming Outgoing 3 2 Outgoing Call Day Night Lunch 9 3 3 Detail 3 3 Connection CO Line Group Automatic Line Access Feature Manual References 1 1 71 Line Access Outside CO Line SUMMARY Operating Manual References 1 3 2 Account Code Entry 1 3 39 Emergency Call 1 3 44 Extension Lock 1 3 46 Flash Recall 1 3 48 Hands free Operation 1 3 85 T...

Page 97: ... Designated Line Access PC Programming 9 1 7 Timers 1 6 CO Dialing Dialing Start Time 9 3 2 Incoming Outgoing 3 2 Outgoing Call Day Night Lunch 9 3 3 Detail 3 3 Connection Automatic Line Access Feature Manual References 1 1 72 Line Access Automatic You can press the G CO button without going off hook first PT Off hook Talk Dial outside phone number outside phone no Press O CO O CO Off hook Talk Pr...

Page 98: ...t Lunch 9 3 3 Detail 3 3 Connection CO Line Group Feature Manual References 1 1 73 Line Access Outside CO Line Group You can press the S CO button without going off hook first Programming Manual References PT Programming 206 Dialing Start Time 400 CO Line Connection 405 407 Flexible Outward Dialing Day Night Lunch PC Programming 9 1 7 Timers 1 6 CO Dialing Dialing Start Time 9 3 2 Incoming Outgoin...

Page 99: ...ose whether to answer or not There are 2 methods available Default Hands free mode Hands free mode You can monitor the message automatically live through the telephone speaker Private mode You will hear the following alert tone while the caller is leaving a message This feature is available when the PBX is connected to a Panasonic Voice Processing System VPS that supports APT integration 1 s No SL...

Page 100: ...ncel LCS Operation Flowchart The operations in the shaded areas can be performed in hands free mode Press Live Call Screening Enter LCS password LCS password PT Live Call Screening While on hook Press red Live Call Screening PT Live Call Screening While on hook ...

Page 101: ...or LCS Cancel Stop the alert tone LCS Cancel Off hook OR OR Press Live Call Screening or SP PHONE Press SP PHONE MONITOR or Live Call Screening PT Live Call Screening OR Press FLASH RECALL or LCS Cancel Off hook OR During a conversation Call Waiting Tone On hook OR Live Call Screening LCS Cancel OR LCS Cancel Press Live Call Screening or SP PHONE Live Call Screening OR OR To hold the current call ...

Page 102: ...nly Operating Manual References 2 1 7 System Feature Assignment Live Call Screening LCS Password Control 3 1 2 Personal Feature Assignment Live Call Screening LCS Mode Set Select the mode either monitoring the message through the speaker automatically or receiving an alert tone while the caller leaves a message 3 1 3 Flexible Button Assignment Create or edit a Live Call Screening LCS button or LCS...

Page 103: ...the Message Ringer Lamp lights red and the corresponding S CO button flashes red moderately If your voice mail service uses a stutter dial tone and the recorded message is over 3 minutes long in some cases the Message Ringer Lamp may not light and the corresponding S CO button may not flash A contract with your telephone company may be required for local carrier based voice mail service For more d...

Page 104: ... at your extension When you log back in calls will again ring at your extension Default Log in The Log in Log out button light shows the current status as follows Off Log in mode Red on Log out mode The last member of a group cannot log out Log in Log out Call Extension Group Log in Log out 0 1 OR 7 3 6 C Tone Off hook On hook Enter 0 to log in or 1 to log out Enter Enter 736 PT SLT An SLT user ca...

Page 105: ...on Hunting Extension Hunting Feature Manual References 1 1 80 Log in Log out Operating Manual References 3 1 3 Flexible Button Assignment Create or edit a Log in Log out button When the called extension is busy or does not answer your call you can leave a notification so that the called party may call you back When you receive a message waiting indication the MESSAGE button light or Message Ringer...

Page 106: ...SLT Off hook Enter 1 to leave or 2 to cancel On hook Dial desired extension number Leave Cancel 1 2 OR 0 7 Enter 70 desired extension no C Tone Enter An SLT user can enter 0 instead of PT Off hook On hook Dial desired extension number Press MESSAGE 2 times desired extension no C Tone While on hook Display PT Press MESSAGE until the desired extension is displayed Off hook Talk Press MESSAGE D Tone ...

Page 107: ...ice Message BV Each extension can have a maximum of 8 messages waiting when using the Message Waiting feature or a maximum of 125 voice messages waiting when using the BV feature If you go off hook with a single line telephone SLT that has messages waiting a special dial tone dial tone 3 will be heard You can call a caller back or listen to the message by entering the Message Waiting Answer featur...

Page 108: ...her telephones To cancel all message waiting indications left at another extension it is necessary to first assign the corresponding Message for another extension buttons on your phone The Message Message for another extension button light or Message Ringer Lamp shows the current status as follows Off No messages Red on New messages The display shows messages in the order received starting with th...

Page 109: ...Extension Feature Manual References 1 1 83 Message Waiting for Another Extension Operating Manual References 1 3 60 Message Waiting 3 1 3 Flexible Button Assignment Create or edit a Message for another extension button The operator or manager can cancel this feature for all extensions Extension Lock CANCEL ALL Even while this lock is on you can confirm call back or clear message waiting indication...

Page 110: ... 7 System Feature Assignment Extension Lock CANCEL ALL You can disable the microphone to consult privately with others in the room while listening to the other party on the phone through the speaker The AUTO ANS MUTE button light shows the current status as follows Off Normal Flashing red slowly Mute This feature is only available during a hands free conversation Feature Manual References 1 1 84 M...

Page 111: ...uch Dialing button by pressing it while on hook You can press a CO button to select a desired outside CO line before pressing the One touch Dialing button Feature Manual References 1 1 86 One touch Dialing Operating Manual References 3 1 3 Flexible Button Assignment Create or edit a One touch Dialing button store the desired phone number or feature number If no operator is assigned you will hear a...

Page 112: ...external speaker Group Paging to a certain extension group through the built in speakers of PTs Programming Manual References PT Programming 008 Operator Assignment PC Programming 9 1 2 Main 1 2 Operator Feature Manual References 1 1 87 Operator Manager Features Only one person can use the Paging feature at a time If someone is already using the Paging feature when you try to make a paging announc...

Page 113: ...g announcement can be heard through both the built in speakers of all proprietary telephones PTs and an external speaker Feature Manual References 1 1 93 Paging All Extensions Programming Manual References PT Programming 106 External Pager Access Tone PC Programming 9 1 11 Detail 1 10 Extension External Pager Access Tone Feature Manual References 1 1 94 Paging All Extensions External Off hook Talk...

Page 114: ...be heard through the built in speakers of the proprietary telephones PTs that belong to the certain extension group Programming Manual References PT Programming 106 External Pager Access Tone PC Programming 9 1 11 Detail 1 10 Extension External Pager Access Tone Feature Manual References 1 1 95 Paging External Off hook Talk Announce PT SLT Enter 34 Wait for an answer 3 4 C Tone Optional Off hook T...

Page 115: ...h on your single line telephone SLT depending on the SLT Hold Mode of your PBX For more details refer to 1 1 15 Call Hold in the Feature Manual After you go on hook the party on hold can talk to the person who answers the page Announce Talk On hook During a conversation PT SLT Wait for an answer The other party is placed on hold Press TRANSFER or Recall hookswitch OR OR Enter required number For A...

Page 116: ...ension External Pager Access Tone Single Line Telephone Hold Mode 9 2 11 Extension Group 2 6 Group No Feature Manual References 1 1 15 Call Hold 1 1 92 Paging SUMMARY When an outside CO line call is paged and transferred you can answer the call by pressing the corresponding CO button whose indicator is flashing slowly Feature Manual References 1 1 92 Paging SUMMARY You can set your proprietary tel...

Page 117: ...alleled Telephone in the Feature Manual 1 3 75 Personal Speed Dialing You can store up to 10 numbers at your extension for your personal use This feature is also known as Station Speed Dialing The following are extensions that cannot receive paging announcements a PT that is ringing or busy a PT in Paging Deny mode a PT in Do Not Disturb DND mode Programming Manual References PC Programming 9 2 2 ...

Page 118: ...annot use this feature Up to 24 digits including can be stored However depending on your mode of account code entry may not be regarded as a pause Off hook Dial personal speed dialing number 0 9 Enter desired phone no personal speed dialing no Dial desired phone number max 24 digits PT SLT On hook 2 Enter 2 C Tone For an outside phone number dial an outside CO line access number before the phone n...

Page 119: ...ou can temporarily change the dialing mode from pulse to tone to access computer telephone services that require tone dialing such as Voice Mail Feature Manual References 1 1 100 Personal Speed Dialing Operating Manual References 3 1 3 Flexible Button Assignment Create or edit a One touch Dialing button store the desired phone number or feature number Feature Manual References 1 1 102 Power Failur...

Page 120: ...DIAL button or enter the feature number to retry You can confirm the stored number by pressing the REDIAL button while on hook Pressing the REDIAL button after dialing a telephone number or during a conversation will disconnect the current call and redial the stored number Feature Manual References 1 1 105 Redial Last Number You can save a telephone number on your proprietary telephone PT while in...

Page 121: ...can be stored and redialed The outside CO line access number is not counted as a digit If you hear a busy tone after pressing the Save button select another line and then press the Save button to retry You can confirm the stored number by pressing the Save button while on hook Feature Manual References 1 1 106 Redial Saved Number Operating Manual References 3 1 3 Flexible Button Assignment Create ...

Page 122: ...a person in the monitored room PT extension no Dial monitored extension number Press SP PHONE Press AUTO ANS MUTE Room monitoring starts PT doorphone no Dial monitored doorphone number 1 4 Enter 31 1 3 Press SP PHONE Press AUTO ANS MUTE Monitoring starts PT OR Press AUTO ANS MUTE or go off hook Talk ...

Page 123: ...phone Access Tone PC Programming 9 2 1 Main 2 1 Room Monitor 9 2 2 Feature settings 2 2 Monitored PT set 9 7 2 Others 7 2 Doorphone Access Tone Door 1 4 Feature Manual References 1 1 110 Room Monitor You can prevent all or part of a System Speed Dialing number or One touch Dialing number from being displayed when making a call by pressing the INTERCOM button at the beginning and at the end of the ...

Page 124: ...ences PT Programming 001 System Speed Dialing Number 803 Secret Number SMDR Print Suppression PC Programming 9 1 8 SMDR 1 7 Selection for Printing Secret Number 9 4 1 System Speed Dialing 4 1 Line Access Number Telephone Number Feature Manual References 1 1 111 Secret Dialing Operating Manual References 1 3 64 One touch Dialing 1 3 82 System Speed Dialing 3 1 3 Flexible Button Assignment Create or...

Page 125: ...ferences PT Programming 001 System Speed Dialing Number 011 System Speed Dialing Name 301 TRS System Speed Dialing Class PC Programming 9 4 System Speed Dialing 4 9 5 4 Emergency Number Others 5 4 System Speed Dialing Class Feature Manual References 1 1 113 System Speed Dialing The PBX can be programmed to make and receive calls differently in day night lunch modes You can confirm the current time...

Page 126: ...dial tone 3 To set Programming Manual References PT Programming 006 Time Service Switching Mode 007 Time Service Start Time PC Programming 9 1 4 Time Service 1 4 9 1 5 Time Service 1 4 Time Setting Feature Manual References 1 1 114 Time Service Operating Manual References 2 1 9 Time Service On hook Enter 1 for one time or 2 for daily AM PM 0 1 Enter hour 01 12 and minute 00 59 and then 0 for AM or...

Page 127: ...art after the alarm stops ringing If the telephone is off hook at the time an alarm is scheduled to ring the alarm will start after the telephone goes on hook again Off hook On hook PT SLT 2 Enter 76 Enter 2 Enter 6 7 C Tone An SLT user can enter 0 instead of PT SLT D Tone 3 Off hook Pressing any button on a PT also stops the alarm Off hook On hook Display PT 3 Enter 76 Enter 3 Enter 6 7 D Tone ...

Page 128: ...tricted telephone You can carry out this feature by entering the appropriate account code before dialing the telephone number For more details refer to 1 1 118 Toll Restriction TRS Override by Account Code 1 3 87 Two way Recording in the VPS Voice Mail APT Integration only Programming Manual References PT Programming 000 Date Time PC Programming 9 1 1 Date Time 1 1 9 2 2 Feature settings 2 2 Timed...

Page 129: ...sation Note When you record your 2 way telephone conversations you should inform the other party that the conversation is being recorded Feature Manual References 1 1 119 Two way Recording into the VPS Voice Mail APT Integration only 1 1 120 Voice Mail APT Integration Operating Manual References 3 1 3 Flexible Button Assignment Create or edit a 2 way Record button 2 way Transfer button or Direct S...

Page 130: ...ormat required by your VPS before setting the Call Forwarding FWD destination to Voice Mail as follows Setting A only sends the extension number to the Voice Mail port To set or cancel enter 91 or 90 respectively after pressing the FWD DND button or entering 71 Setting B default sends 6 followed by the extension number 6 is used by a Panasonic KX TVS series VPS KX TVA series VPS to force the VPS p...

Page 131: ...exible Ringing Day Night Lunch 411 413 Delayed Ringing Day Night Lunch 414 416 CO Line Mode Day Night Lunch 507 DISA Intercept Mode 600 Extension Group PC Programming 9 1 2 Main 1 2 Voice Mail 9 1 3 Numbering Plan 1 3 Ext no 9 2 2 Feature settings 2 2 FWD DND Voice Mail Integration 9 2 11 Extension Group 2 6 9 3 1 Line Mode 3 1 Mode of incoming CO calls Day Night Lunch 9 3 2 Incoming Outgoing 3 2 ...

Page 132: ...t calling parties can leave messages If you create a Voice Mail Transfer button on your phone you can transfer calls to a desired extension without having to enter the mailbox number The maximum recording time for caller messages depends on the Voice Processing System VPS This feature is available when the PBX is connected to a Panasonic VPS that supports APT integration Feature Manual References ...

Page 133: ...erences PT Programming 601 603 TRS COS Day Night Lunch PC Programming 9 5 1 Class of Service COS 5 1 Day Night Lunch Feature Manual References 1 1 117 Toll Restriction TRS 1 1 122 Walking COS Operating Manual References 2 1 7 System Feature Assignment Extension Password Set Manager only Off hook PT SLT 7 Enter 7 extension password outside phone no Enter extension password your extension no Dial yo...

Page 134: ...1 3 Telephone Features 134 Operating Manual ...

Page 135: ...ual 135 Section 2 Operator Manager Operation This chapter shows the operator and the manager extension how to control the other extensions or the PBX Your PBX supports one manager extension jack 01 and one operator ...

Page 136: ...d by this operation This feature is not available while someone is viewing caller information logged in the common area Feature Manual References 1 1 18 Call Log Incoming 1 1 87 Operator Manager Features The operator or manager can lock the displays of proprietary telephones PTs so that the Call Log Incoming feature is not shown on the display when the Caller ID Indication Common button is pressed...

Page 137: ...ect Inward System Access DISA call is redirected to the common message area via Intercept Routing the caller will hear a common BV OGM and can leave a voice message To play back or erase the voice message refer to 1 3 7 Built in Voice Message BV Feature Manual References 1 1 18 Call Log Incoming 1 1 87 Operator Manager Features Operating Manual References 1 3 18 Call Log Incoming 1 3 19 Call Log D...

Page 138: ...ressing the AUTO DIAL STORE button PT SLT Off hook On hook Enter 722 2 2 7 Enter 1 Enter 1 Dial common BV OGM number 01 24 common BV OGM no C Tone Record a message A PT user can play back the message by pressing the AUTO DIAL STORE button instead of going on hook An SLT user can enter 0 instead of PT SLT Off hook On hook Enter 722 2 2 7 Enter 2 Enter 2 Dial common BV OGM number 01 24 common BV OGM...

Page 139: ... 1 1 87 Operator Manager Features Operating Manual References 1 3 7 Built in Voice Message BV Programming Manual References PT Programming 001 System Speed Dialing Number 011 System Speed Dialing Name 512 DISA Security Code 530 DISA Security Code Digits PC Programming 9 4 System Speed Dialing 4 9 6 3 Settings 6 2 Security DISA Security Codes Security DISA Security Code Length Feature Manual Refere...

Page 140: ...play or erase OGMs used by Direct Inward System Access DISA and 3 level Automated Attendant AA No SLT PT Off hook On hook Enter 91 1 9 Dial DISA OGM number 1 8 DISA OGM no C Tone Press PROGRAM Press STORE To continue Record a message Confirm the message 1 PT Enter 92 2 9 Dial DISA OGM number 1 8 DISA OGM no Press PROGRAM To continue 2 1 Confirm the message Press PROGRAM Press HOLD ...

Page 141: ...1 PT Off hook On hook Enter 93 3 9 C Tone Press PROGRAM Press STORE To continue Confirm the message Record a message Dial AA number for 2 level DISA OGM 0 9 and enter Dial AA number for 2 level DISA OGM 0 9 and AA number for 3 level DISA OGM 0 9 AA no for 2 level DISA OGM For 2 level AA For 3 level AA AA no for 2 level DISA OGM AA no for 2 level DISA OGM AA no for 2 level DISA OGM AA no for 2 leve...

Page 142: ...ss the SP PHONE NEXT or REDIAL PREV button to start playing other OGMs for DISA 3 Delete Complete is shown on a display proprietary telephone PT While this message is shown you can enter 0 1 or 2 to erase record or play any OGMs for DISA 4 While the message is being played back you can enter 3 or 4 to record or play any OGMs for 3 level AA or press the SP PHONE NEXT or REDIAL PREV button to start ...

Page 143: ...eature is set afterwards the extension user cannot cancel the lock Only the operator or manager can cancel the lock The Extension Lock CANCEL ALL feature can cancel all locks placed on extensions using this feature Refer to 2 1 7 System Feature Assignment Extension Lock CANCEL ALL This operation can be performed only if the operator or manager has set the extension password of the corresponding ex...

Page 144: ...ion 9 2 2 Feature settings 2 2 Remote Extension Lock 9 5 1 Class of Service COS 5 1 Day Night Lunch 9 5 4 Emergency Number Others 5 4 Extension Lock Class Feature Manual References 1 1 87 Operator Manager Features 1 1 107 Remote Extension Lock Operating Manual References 1 3 44 Extension Lock 2 1 7 System Feature Assignment Extension Lock CANCEL ALL 2 1 7 System Feature Assignment Extension Passwo...

Page 145: ...ate Time Set Canceling Extension Lock Call Log Display Lock Incoming in the Personal Area and Message Waiting for Another Extension Lock at all extensions Extension Lock CANCEL ALL Setting a password to each extension Extension Password Set Manager only 2 Clearing the LCS Password Live Call Screening LCS Password Control No SLT Follow procedure To program To exit To enter programming mode programm...

Page 146: ...REDIAL PREV button Programming Manual References PT Programming 002 System Password PC Programming 9 1 2 Main 1 2 System Password 9 2 3 PT personal settings 2 3 Extension Password Feature Manual References 1 1 87 Operator Manager Features Operating Manual References 1 3 19 Call Log Display Lock Incoming in the Personal Area 1 3 44 Extension Lock 1 3 56 Live Call Screening LCS Voice Mail APT Integr...

Page 147: ...e or edit a Caller ID Selection Common button The PBX can be programmed to make and receive calls differently in each time service mode day night and lunch The time service mode can be set to be changed manually manual mode or automatically at preprogrammed times automatic mode through system programming Even if automatic mode has been selected the operator or manager can change the current time s...

Page 148: ...in automatic mode the time service mode will not change automatically until you return to automatic mode by entering 780 However if day mode or night mode is set manually the mode will still change automatically as programmed It is not possible to cancel the current time service mode while in manual mode Instead enter the feature number corresponding to the time service mode you wish to set PT Off...

Page 149: ... Programming 9 1 4 Time Service 1 4 9 1 5 Time Service 1 4 Time Setting 9 3 1 Line Mode 3 1 Mode of incoming CO calls Day Night Lunch 9 3 2 Incoming Outgoing 3 2 Ringing for incoming CO calls Day Night Lunch Outgoing Call Day Night Lunch 9 5 1 Class of Service COS 5 1 Day Night Lunch 9 7 1 Ringing Door Opener 7 1 Doorphone 1 4 Day Night Lunch Door Opener 1 4 Day Night Lunch 9 8 2 Others 8 2 DISA I...

Page 150: ... AM PM Enter hour 01 12 and minute 00 59 hour minute Dial extension number PT extension no 6 4 7 Enter Enter 76 7 6 0 1 OR 1 2 OR Enter C Tone C Tone D Tone Off hook On hook Enter 764 Dial extension number PT extension no 6 4 7 Enter C Tone D Tone Enter 762 7 6 2 C Tone Off hook On hook Enter 764 Dial extension number Display PT extension no 6 4 7 Enter Enter 763 7 6 3 D Tone C Tone D Tone ...

Page 151: ...anual 151 Programming Manual References PT Programming 000 Date Time PC Programming 9 1 1 Date Time 1 1 9 2 2 Feature settings 2 2 Timed Reminder Feature Manual References 1 1 116 Timed Reminder Remote Operating Manual References 1 3 84 Timed Reminder ...

Page 152: ...2 1 Operator Manager Service Features 152 Operating Manual ...

Page 153: ...Operating Manual 153 Section 3 Customizing Your Phone PBX This chapter shows you how to customize your proprietary telephone PT or PBX according to your needs ...

Page 154: ...cate your customized setting Because certain settings are retained in your proprietary telephone PT not in the PBX before replacing or changing your PT we recommend resetting all customized features to their default settings The PROGRAM button is used to enter or exit programming mode In order to program your extension it must be idle on hook and holding no calls While you are programming your ext...

Page 155: ...inging Which call waiting tone do you prefer for intercom outside CO line calls Call Waiting Tone Type Selection Tone 1 Tone 2 Which service do you prefer when a calling party is recording a message in your mailbox Live Call Screening LCS Mode Set You can monitor the message through the telephone speaker Hands free mode Only an alert tone is heard Private mode If there are only 3 lines in the PBX ...

Page 156: ... Line Ringing Selection CO1 8 Alternate Receiving Call Waiting Tone Type LCS Mode Feature Manual References 1 1 27 Call Waiting 1 1 69 Intercom Call 1 1 75 Line Preference Incoming 1 1 76 Line Preference Outgoing 1 1 77 Live Call Screening LCS Voice Mail APT Integration only 1 1 90 Outside CO Line Ringing Selection Feature Default Setting Line Preference Outgoing No line Line Preference Incoming A...

Page 157: ...nsion number by pressing the key 2 times while on hook Every time you press the key the display switches between date month day and time date month day year day of the week and extension number and extension name if stored Feature Manual References 1 1 43 Display Information Button Programmable Button Programming Input CO DSS PF MESSAGE Single CO S CO outside CO line no 1 8 1 Group CO G CO outside...

Page 158: ...Extension Lock 5 extension no 1 Log in Log out 2 way Record 6 voice mail extension no 1 2 way Transfer 6 voice mail extension no 1 Live Call Screening LCS 6 LCS Cancel 6 Voice Mail VM Transfer 6 voice mail extension no 1 Message for another extension extension no 1 Caller ID Indication Common Caller ID Selection Common Button Programmable Button Programming Input CO DSS PF MESSAGE 2 3 3 3 4 4 5 5 ...

Page 159: ...you can enter the Account Code feature number and specified account code after the outside CO line access number Example 3 For a PF button 2 need not be entered before the desired number 4 Allows you to restore the Message Waiting feature to the Message button 5 This button is only available for the operator manager 6 This button is used for Voice Mail Integration features You can program DSS and ...

Page 160: ...3 1 Personal Programming 160 Operating Manual To clear a button setting Press STORE 2 Enter 2 To continue Press CO DSS or MESSAGE CO DSS OR Press PROGRAM Press PROGRAM ...

Page 161: ... a display e g KX T7731 Manager Password To enter programming mode the manager password the password of the extension connected to extension jack 01 is required You can enter the system password instead of the manager password Ask your administrator or dealer for the manager password or system password Conditions In order to perform programming your extension must be idle on hook and holding no ca...

Page 162: ...3 2 System Programming Manager Programming 162 Operating Manual Icon Descriptions Fixed Button KX T7700 series Function PREV PREVIOUS NEXT SECRET STORE PAUSE PROGRAM END SELECT FLASH CLEAR ...

Page 163: ...ming Manager Programming 001 System Speed Dialing Number You can store frequently used phone numbers for convenient dialing Enter manager password Enter manager password Press PROGRAM Press PROGRAM Enter 001 Dial system speed dialing number 00 99 Dial phone number max 32 digits phone no Press PREV Press NEXT Press SELECT To continue To end 0 0 1 system speed dialing no OR Press NEXT NEXT Press STO...

Page 164: ...nd CONF can also be stored If you do not want to display the stored number when making a call press the SECRET INTERCOM button before and after the numbers you wish to conceal If you store an outside party s number you should first store an outside CO line access number 9 81 88 If you need to enter an account code when making outside CO line calls you can enter the Account Code feature number and ...

Page 165: ...raudulent use we strongly recommend a Enabling DISA security Trunk Security or All Security b Keeping DISA security codes secret c Selecting complex random codes that cannot be easily guessed d Changing codes regularly Security code numbers not security codes are logged by Station Message Detail Recording SMDR The number of digits required for DISA security codes can be assigned in 530 DISA Securi...

Page 166: ...ing 166 Operating Manual Example To enter Ann Notes To toggle between Alphabet mode and Numeral mode press SELECT To move the cursor right press To delete all characters press CLEAR To delete a character press A n n 6 5 times 6 5 times 2 OR ...

Page 167: ...Operating Manual 167 Section 4 Appendix This chapter provides Troubleshooting the Feature Number Table and Tone List Check the Troubleshooting section before consulting your dealer ...

Page 168: ...e does not function correctly The previous extension s settings have not been cleared Clear the settings and then program your desired settings again 1 3 43 Extension Feature Clear 3 1 2 Personal Feature Assignment 3 1 3 Flexible Button Assignment My PT does not have the button needed to perform a certain operation Some models do not have certain feature buttons Customize a flexible button to func...

Page 169: ...e signal is required and your outside CO line is set to Pulse 1 3 77 Pulse to Tone Conversion Change the dialing mode Computer or fax machine communication was interrupted An indication tone may have interrupted communication 1 3 33 Data Line Security Set your line to not receive signaling tones I cannot send a call waiting tone to the dialed extension The other party has not set the Call Waiting ...

Page 170: ...ty back or receive the message Voice Msg Full is displayed The maximum voice message recording time has been reached Delete voice messages stored in your personal message area or in the common message area It may take about 10 seconds for the display to return to the idle status display even if the remaining recording time becomes 5 minutes or more 1 3 7 Built in Voice Message BV A power failure h...

Page 171: ...or 2 Busy No Answer 725 0 To cancel your calls to be forwarded to BV 71 0 Cancel 0 To leave a voice message using Direct Message 725 1 extension no 0 To play back all voice messages in a voice message area 725 2 0 To erase all voice messages in a voice message area 725 0 0 1 3 10 Call Forwarding FWD All Calls 71 1 All Calls extension no 0 1 3 11 Call Forwarding FWD Busy No Answer 71 2 Busy No Answ...

Page 172: ...wering a call 738 0 Cancel 0 1 3 19 Call Log Display Lock Incoming in the Personal Area To lock 77 4 digit lock code 2 times To unlock 77 stored lock code 1 3 20 Call Park To park a call 22 parking zone no 0 9 To retrieve 52 stored parking zone no 0 9 1 3 21 Call Pickup Directed 4 extension no 1 3 22 Call Pickup Group 40 1 3 23 Call Pickup Deny To prevent 72 1 0 To allow 72 0 0 1 3 28 Call Waiting...

Page 173: ...Hot Line To store 74 2 phone no To set 74 1 0 To cancel 74 0 0 1 3 51 Intercom Call 100 199 1 3 53 Line Access Automatic 9 outside phone no 1 3 54 Line Access Outside CO Line Group 8 outside CO line group no 1 8 outside phone no 1 3 56 Live Call Screening LCS Voice Mail APT Integration only To set the LCS password 77 3 digit LCS password 2 times To cancel the LCS password 77 stored LCS password 1 ...

Page 174: ...1 3 69 Paging External 34 1 3 70 Paging Group 33 extension group no 1 8 1 3 72 Paging Answer 43 1 3 73 Paging Deny To refuse 734 1 To accept 734 0 1 3 75 Personal Speed Dialing To store 2 personal speed dialing no 0 9 phone no To dial 1 personal speed dialing no 0 9 To confirm 3 personal speed dialing no 0 9 1 3 78 Redial Last Number 80 1 3 80 Room Monitor To set 735 1 To cancel 735 0 To monitor t...

Page 175: ...77 stored lock code 2 1 3 Common BV Outgoing Messages To record 722 common BV outgoing message OGM no 01 24 1 0 To play back 722 common BV OGM no 01 24 2 0 To erase 722 common BV OGM no 01 24 0 0 2 1 8 The 301st Call Log Incoming in the Common Area Treatment To disregard the newest call 737 2 To overwrite the oldest call 737 3 2 1 9 Time Service To set Day Night Lunch 78 1 2 3 To cancel 78 0 2 1 1...

Page 176: ...ving from a TAM Telephone Answering Machine 4 1 3 31 Conference 3 1 3 37 Door Open 5 1 3 77 Pulse to Tone Conversion Dial after dialing the TAM s extension number and hearing a busy tone Feature When the extension is on hook Numbering 1 3 6 Background Music BGM To set cancel 1 1 3 83 Time Service 2 1 9 Time Service To confirm the current mode 3 1 2 Personal Feature Assignment Self extension Number...

Page 177: ...ing call types outside CO line intercom or doorphone calls or are fixed for certain call types Hold Recall Timed Reminder or Camp on Recall Single Incoming calls Hold Recall outside CO line calls Double Incoming calls Hold Recall intercom calls Triple Incoming calls Timed Reminder S Double Incoming calls doorphone calls only Camp on Recall 1 s 1 s 1 s 1 s ...

Page 178: ...patterns can be assigned to each doorphone when doorbells and door chimes are connected to the PBX Chime patterns 1 to 4 are played only one time during the doorphone ringing time Pattern 1 Pattern 2 Pattern 3 Pattern 4 Pattern 5 Pattern 6 Pattern 7 Pattern 8 1 s 1 s 1 s 1 s 1 s 1 s 1 s 1 s ...

Page 179: ...ck Hot Line single line telephone SLT only Message Waiting PT only Remote Extension Lock Timed Reminder Tone 3 When going off hook with an SLT that has messages waiting When Account Code Entry is performed When answering a call from Timed Reminder Tone 4 A new voice message has been recorded Built in Voice Message BV Tone 5 The remaining voice message recording time is less than 5 minutes or 125 v...

Page 180: ...ried to seize is not assigned or was denied Ringback Tones Single 3 s interval Double 3 s interval Single 5 s interval Double 5 s interval DND Tone The dialed extension is refusing incoming calls Indication Tones Tone 1 Call Waiting Tone Tone 2 Call Waiting Tone Single Double 1 s 1 s 1 s 1 s 1 s 1 s 1 s 15 s 1 s 1 s ...

Page 181: ...sconnection Confirmation Tones Tone 1 The feature was set successfully or the Extension Lock feature was set or canceled Tone 2 The new feature setting was the same as the previous setting or certain features were successfully performed or accessed e g Call Hold Automatic Callback Busy Tone 3 Before the following features activate Retrieving a held call Picking up another call Establishing a confe...

Page 182: ...4 3 Tone List 182 Operating Manual ...

Page 183: ...Operating Manual 183 Index ...

Page 184: ...l Pickup Deny 59 172 Call Pickup Directed 58 Call Pickup Group 58 Call Retrieving from a TAM Telephone Answering Machine 60 Call Splitting 60 Call Transfer To Extension 62 Call Transfer To Outside CO Line 63 Call Waiting 65 172 Call Waiting Caller ID 67 Call Waiting from the Telephone Company 69 Call Waiting Tone 180 Call Waiting Tone Type Selection 155 Caller ID Indication Common 18 158 Caller ID...

Page 185: ... 17 Message 18 158 Message for another extension 18 158 Message Waiting 105 173 Message Waiting for Another Extension 108 Message Waiting for Another Extension Lock 109 Microphone Mute 110 MONITOR 17 N Navigator Key 17 Night 18 158 O One touch Dialing 18 110 158 One touch Transfer 62 Operation 13 Operator Call 111 Operator Manager Operation 135 Operator Manager Service Features 136 Other CO O CO 1...

Page 186: ...eminder 126 174 Timed Reminder Remote Wake up Call 149 To select an idle outside CO line automatically 96 To select an idle unassigned outside CO line 97 Toll Restriction TRS 128 Toll Restriction TRS Override by Account Code 128 Tone 14 Tone List 177 TRANSFER 17 Troubleshooting 168 Two way Recording in the VPS Voice Mail APT Integration only 128 U Using a Navigator Key Volume Key depending on the ...

Page 187: ...Index Operating Manual 187 ...

Page 188: ...iel Industrial Park Carolina Puerto Rico 00985 http www panasonic com csd Copyright This material is copyrighted by Panasonic Communications Co Ltd and may be reproduced for internal use only All other reproduction in whole or in part is prohibited without the written consent of Panasonic Communications Co Ltd 2005 Panasonic Communications Co Ltd All Rights Reserved PSQX3404ZA KK0405MN0 ...

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