:Indicator is turned off.
:Indicator is blinking.
Close the front cover.
Load media in the media tray.
Remove the jammed media, then
open the front cover and close it.
Press the PRINT/RESET button
(less than 5 seconds).
Turn the power off for a few seconds
then on again. If the error continues,
call for service.
Replace the toner cartridge soon.
Replace the drum unit soon.
Install the drum unit.
Replace the toner cartridge now.
Replace the drum unit now.
Cautions
To avoid machine malfunction, do not use the equipment under the following conditions:
■
Static Electricity Damage
To prevent static electricity damage to any of the following
components, touch a grounded metal surface, such as the
printer’s bare metal frame prior to touching the component.
• The interface connectors: parallel and USB
• Electrical components, connectors inside the printer
■
Interface Cable
Always use a shielded interface cable.
Use of an unshielded cable can result in radio interference with
data.
■
Power Source
Do not use a line conditioner, transient suppressor or surge
protector as it may cause a machine error.
■
Ventilation Space
The ventilation space needed is more than 20 mm (0.8˝) between
the printer and a wall.
Troubleshooting
For detailed information, refer to the “Maintenance and Specifications” section of the Operating
Instructions installed on your computer.
Error Indication
Indicators
Possible Cause
Recovery
ERROR
TONER/
DRUM UNIT
Front cover is open.
Media tray is empty.
Media jam has occurred.
RAM overflow or overrun has occurred.
Internal error has occurred.
Toner is low.
Drum unit is wearing out.
Drum unit is not installed.
Toner is empty.
Drum unit is worn out.
:Indicator is lit.
Options and Supplies
Use of supplies other than genuine Panasonic supplies can damage
the printer. This will void the warranty of the printer and supplies.
Panasonic Digital Imaging Solutions Company
Business Unit of Matsushita Electric Corporation of America
Two Panasonic Way, Secaucus, New Jersey 07094
To locate your nearest sales dealer
CALL 1-800-742-8086
To order consumables
CALL 1-800-833-9626
For technical support
CALL 1-800-726-2797
Panasonic Sales Company (PSC)
Division of Matsushita Electric of Puerto Rico, Inc.
Ave. 65 de Infatería, Km. 9.5, San Gabriel Industrial Park
Carolina, Puerto Rico 00985
Panasonic Canada Inc.
5770 Ambler Drive, Mississauga, Ontario, L4W 2T3
http://www.panasonic.ca
Matsushita Electric Industrial Co., Ltd.
Web Site : http://www.panasonic.co.jp/global/
World Wide Web Support:
http://www.kme.panasonic.co.jp/saga/english/index.htm
ERROR
TONER/
DRUM UNIT
TONER/
DRUM UNIT
TONER/
DRUM UNIT
READY
ERROR
READY
ERROR
READY
READY
*
1
The indication varies depending on the printer status.
*
1
Model Number
Description
Options
KX-PEM12
16 MB RAM board
KX-PEM13
32 MB RAM board
KX-PPSU5
Upgrade kit (for PostScript)
KX-PMF3
2nd feeder
Supplies
Please DO NOT return your product
to the store!
Returning this product is expensive and time consuming for you,
your retailer and for us, the manufacturer. Should you encounter
any problems with your new product, please refer to the Operating
Instructions.
If you still need assistance, call our toll free "HELP" line at:
please call:
In the U.S.: 1-800-726-2797
In U.K.:
Call the Service Hotline: 08709 097357 or
e-mail: [email protected]
Ink jet media
Not genuine toner
•
Insert a stack of media into
the manual feed. (Insert a
media one by one.)
•
Media for ink jet
(paper, transparency, etc.) or
transparency for color laser
printer; it may be wrapped
around the fuser roller and
cause damage.
•
Any toner other than genuine
Panasonic toner; it may
damage the printer.
•
Unstable or unlevel surfaces.
•
Directly in front of air
conditioning vents.
•
Liquids near the equipment.
•
Areas of poor ventilation.
•
Areas of high dust or chemical
fume concentration.
(solvent etc.)
•
Direct exposure to sunlight.
•
Extremely high or low
temperature [temperature
range: 10
°
C to 32.5
°
C
(50
°
F to 90.5
°
F)]
•
Extremely high or low humidity.
(humidity range: 20% to 80%
RH)
•
Condensation due to rapid
change of temperature.
