Panasonic KX-HDV330 Operating Instructions Manual Download Page 78 | Manualshive

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Troubleshooting

Common Issues and Solutions

General Use

Issue

Possible Cause

Solution

The display is blank.

The unit is not receiving power.

The unit is not designed to function
when there is a power failure. Make
sure that the device supplying PoE
is receiving power and that the
Ethernet cable is properly
connected. If an AC adaptor is
connected, confirm that the AC
adaptor is connected and receiving
power.

The unit is not
performing properly.

Cables or cords are not
connected properly.

Check all connections.

Your connection settings are
incorrect.

R

Consult your administrator to
confirm that your settings are
correct.

R

If the problem persists, consult
your dealer.

An error has occurred.

Restart the unit.

I cannot hear a dial
tone.

—

Confirm that the LAN cable is
properly connected.

I cannot cancel the
phonebook lock.

The password you entered was
incorrect.

Enter the correct password.

I forgot my password.

—

Consult your administrator or dealer.

The date and time are
not correct.

—

Adjust the date and time of the unit.

The Message/Ringer
lamp is lit.

You received a voice message
while you were on the phone or
away from your desk.

Check the voice message.

The KX-HDV20 will
not turn on.

The KX-HDV330 is receiving
power via Power-over-Ethernet
(PoE).

Connect the KX-HDV330 to an AC
power outlet using the optional AC
adaptor.

Making and Receiving Calls

Issue

Possible Cause

Solution

I cannot make calls.

The phone number was entered
incorrectly.

R

Confirm that you have entered
the phone number of the other
party correctly.

R

Consult your administrator or
dealer.

The phonebook list is being
imported or exported.

R

Wait a few minutes for the
operation to complete.

R

Confirm with your administrator or
dealer.

78

Appendix

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Summary of Contents for KX-HDV330

Page 1: ...anual the suffix of each model number is omitted unless necessary R The illustrations such as some keys may differ from the appearance of the actual product R Certain products and features described in this document may not be available in your country or area Contact your phone system dealer service provider R The contents and design of the software are subject to change without notice Document V...

Page 2: ...ormation in the space below for future reference Note R The serial number and MAC address of this product may be found on the label affixed to the bottom of the unit You should note the serial number and MAC address of this unit in the space provided and retain this manual as a permanent record of your purchase to aid in identification in the event of theft MODEL NO MAC ADDRESS DATE OF PURCHASE NA...

Page 3: ... Bluetooth Headset 28 Basic Operation 29 Making Calls Making Calls 30 Basic Calling 30 Easy Dialing 30 Making a Multicast Voice Paging call 32 Receiving Calls Receiving Calls 33 Answering Calls 33 Hands free Mode 34 Training Mode 34 During a Conversation During a Conversation 35 Before Leaving Your Desk Call Forwarding Do Not Disturb 38 Listening to Voice Mail Messages 38 Xsi Visual Voice Mail 38 ...

Page 4: ...consult your administrator or dealer R It is recommended that you lock the phonebook to prevent stored information from being leaked Disposal of Old Equipment and Batteries Only for European Union and countries with recycling systems These symbols on the products packaging and or accompanying documents mean that used electrical and electronic products and batteries must not be mixed with general h...

Page 5: ...Downloads Energy related products information Public Power consumption in networked standby and guidance are mentioned in the web site above For Users in the United Kingdom R This unit is designed to be installed under controlled conditions of ambient temperature and a relative humidity R Avoid installing the unit in damp or humid environments such as bathrooms or swimming pools R 999 and 112 can ...

Page 6: ...rements in the design of their networks The overall aim is to minimize delay distortion and other transmission impairments particularly for those calls involving cellular and international networks which already suffer extensive delay Echo cancellation R Echo cancelers are not normally required in the Telecom PSTN because geographic delays are acceptable where CPE return loss is maintained within ...

Page 7: ...n exposure limits set forth for an uncontrolled environment R To comply with FCC RF exposure requirements this product must be installed and operated 20 cm 8 inches or more between the product and all person s body R This product may not be collocated or operated in conjunction with any other antenna or transmitter FCC ID can be found on the bottom of the units Privacy of communications may not be...

Page 8: ...apparatus complies with Canadian ICES 003 CAUTION Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this product Compliance with TIA 1083 standard T Compatible with Hearing Aid T Coil TIA 1083 Telephone handsets identified with this logo have reduced noise and interference when used with T Coil equipped hearing ai...

Page 9: ...powder or with chemical agents such as benzine or thinner R Do not use liquid cleaners or aerosol cleaners Touch Display R Touch the display only with the end of your finger Do not touch the display with sharp objects such as a pen or your fingernails R Use only one finger Touching the display with more than one finger can result in unexpected behavior Placement R Do not place heavy objects on top...

Page 10: ...mplies with the IEEE 802 3af Power over Ethernet PoE standard If PoE is available on your network this unit can receive the necessary power from the network through the Ethernet cable In this case no AC adaptor is needed However if PoE is not available or if you will use a KX HDV20 20 Key Expansion Module you will need to connect an AC adaptor to the unit 2 To order an optional AC adaptor please o...

Page 11: ...ing 3 1 Screw for attaching the KX HDV20 to the unit 1 1 The two large screws are for mounting the unit on the wall The small screw is for attaching the wall mounting adaptor to the unit Note For users in the United States only To order accessories call toll free 1 800 332 5368 11 Before Operating the Telephones ...

Page 12: ...Location of Controls KX HDV330NE L IJ K H O N P B D A C E F G M 12 Before Operating the Telephones ...

Page 13: ...KX HDV330X KX HDV330SX L IJ K H O N P B D A C E F G M 13 Before Operating the Telephones ...

Page 14: ...KX HDV330RU L IJ K H O N P B D A C E F G M 14 Before Operating the Telephones ...

Page 15: ...KX HDV330 L IJ K H O N P B D A C E F G M 15 Before Operating the Telephones ...

Page 16: ...KX HDV330C L IJ K H O N P B D A C E F G M 16 Before Operating the Telephones ...

Page 17: ...d in a Call Park zone R Park 1 When the phonebook is displayed R Lock Phonebook R Unlock Phonebook Touch display For details about the display see Display Page 19 HOME Return to the Home screen Depending on the mode the screen you return to and other operations differ Pressing this key in standby mode displays function keys 1 to 4 Ringer Message Waiting Missed Call Indicator The lamp flashes when ...

Page 18: ...fer a call to another party CONF Used to establish a multiple party conversation Self labeling LCD For details about the self labeling LCD see KX HDV20 Self labeling LCD Page 23 DSS Keys 01 20 2 Used to perform the assigned function When a key is assigned as a Line key it can be used to confirm the status of the line The key name that you assigned is displayed on the KX HDV20 s self labeling LCD F...

Page 19: ...phone etc mute icon and time While configuring settings the screen title is displayed Operation area Displays the screens for all functions Tapping here operates the telephone The touch display responds only to tap operations The icons for the top screen change depending on the phone s status Icons displayed in the status bar Suffix Meaning none C NE RU SX X Handset in use Headset in use Using spe...

Page 20: ...uetooth connection established Bluetooth connection not established New message Missed call Phonebook lock Operation icons displayed in the operation area Icon Meaning Back Personal Phonebook Shared Phonebook Add contact Enter delete mode Execute delete Enter edit mode Select all items Save Cancel Scroll up Scroll down Scroll left 20 Before Operating the Telephones ...

Page 21: ...ry Missed calls Incoming calls Outgoing calls New missed call Confirmed missed call Number of unread voice mails Unread voice mail Read voice mail Call Forwarding Do Not Disturb Anonymous call Anonymous call rejection Change a message between read and unread Go on hook Mute Ringer off 21 Before Operating the Telephones ...

Page 22: ... 1 entry mode Special character Extended 2 entry mode Greek character entry mode Cyrillic character entry mode Note R Example images of the display in this manual are samples only and the actual screen on your phone may vary in color and or appearance R Descriptions of icons displayed with text are not included 22 Before Operating the Telephones ...

Page 23: ...graphs Pictograph Meaning Pictograph Meaning Number No function is assigned Phonebook One Touch Dial Call History Line Simultaneous Ring Line Status Wrap Up BLF Directed Call Pickup ACD Login Logout Call Forward Hoteling Hospitality Transfer Conference Blind Transfer Park Park Retrieve Function Label Name Page Information Indication Meaning Displaying page 1 23 Before Operating the Telephones ...

Page 24: ...Indication Meaning Displaying page 2 Note R Images of the display in this manual are samples only The actual screen on your phone may vary in color and or appearance 24 Before Operating the Telephones ...

Page 25: ...he Personal or Shared Phonebook See Using the Phonebook Page 40 Line Status Used to display the status of each line on the LCD See Checking the Line Status Page 48 Basic Settings Used to access the basic settings menu See Changing the Basic Settings Page 55 System Settings Used to access the system settings menu See Changing the System Settings Page 55 Advanced Settings Used to access the advanced...

Page 26: ...urn the ringer off Note R If you attach a headset while receiving an incoming call ringing will be heard from the speaker To adjust the ringer volume 1 Press k j volume key Adjust the ringer volume Note R The adjusted volume level will also be used for subsequent calls R The volume can also be adjusted in the pop up window To turn the ringer off 1 Tap Incoming Outgoing Call Log Displaying the Inco...

Page 27: ...Make a note of the password so that you will not forget it To set In standby mode 1 Tap a Basic Settings 2 Tap a Other Option 3 Tap Change Password 4 Enter a new password 4 digits 0 9 1 a OK 5 Verify the password by entering it again as in step 4 1 If a password is already set you will need to enter the old password first Selecting the Display Language You can select the language displayed on your...

Page 28: ...lowercase press R To enter a character located on the same dialing key as the previous character move the cursor by tapping then enter the desired character R If you enter a different character by mistake tap or to highlight the character tap to delete it then enter the correct character R To clear an entire line tap Delete Bluetooth Headset Before using a Bluetooth headset you need to register it...

Page 29: ... noise free operation it is recommended that the unit be situated away from electrical appliances such as faxes radios personal computers and microwaves R Privacy of communications may not be ensured when using the unit Basic Operation Going off hook In this manual when you see the phrase off hook you can do any of the following R Lift the corded handset off its cradle R Press SP PHONE while the c...

Page 30: ...er information Basic Calling Calling by Dialing 1 In standby mode go off hook 2 Dial the outside party s number 3 Tap Voice Call 4 Go on hook to end the call Note R You can use a specific line by pressing a function key assigned to a line see Changing the Function Keys Program Keys and DSS Keys Page 51 or by using the Line Status screen see Checking the Line Status Page 48 R To dial a new number w...

Page 31: ...signing Hot Keys see Assigning Hot Keys From Phonebook Page 50 Using the Hot Line If your administrator has configured this function you can make a call to a registered phone number automatically Contact your administrator for further information In standby mode 1 Go off hook Using the Incoming Outgoing Call Log Using the Incoming Call Log In standby mode 1 Tap a Call History 2 Missed Call Log Tap...

Page 32: ...s permitted this step is skipped 2 For details see Searching for an Item in the Shared Phonebook Page 47 Note R If the Shared Phonebook is not permitted this feature cannot be used Contact your administrator for further information Making a Multicast Voice Paging call When you make a paging call the voice will be heard through the speaker phone of the other telephones In standby mode 1 Tap a Pagin...

Page 33: ...tem and there is also information stored in the phonebook for the same number the information stored in the phonebook will be displayed Answering Calls To answer an incoming call 1 Go off hook 1 1 When the handset is already off hook press and release the hook switch Note R When a call is received while another call is on hold pressing and releasing the hook switch will answer the call To answer a...

Page 34: ...u are talking in hands free mode and a headset is attached to the unit press HEADSET to continue the conversation using the headset Training Mode In training mode you can hear the other party in a conversation from both a headset and the handset This mode is useful for training an operator While the operator talks to the other party on the headset a trainer also can listen to the other party on th...

Page 35: ...p Voice Call 1 If blind transfers are not permitted this icon is not displayed Contact your administrator for further information Holding a Call You can put a call on hold by holding the call at your extension Note R Operation for this feature may differ depending on the telephone s configuration If the following procedure does not work contact your administrator for further information Holding To...

Page 36: ... then tapping Park However to retrieve a parked call using the icon the Call Park Retrieve feature number must be set beforehand Contact your administrator for further information Talking to Two Parties Alternately Call Splitting When talking to one party while the other party is on hold you can swap the calls back and forth alternately To alternate between the parties leaving one party on hold te...

Page 37: ...ntinue R During Mute even if you connect disconnect a headset Mute will continue Call Waiting During a conversation if a second call arrives you will hear a call waiting tone You can answer the second call by disconnecting or holding the current call This is an optional telephone company service You can receive a call waiting tone and the caller s information For details contact your phone system ...

Page 38: ...ard setting is selected enter a new forward phone number or confirm and modify a previously set forward phone number a OK 1 Tap Ring Count to specify the number of rings before the call is forwarded Note R When Call Forwarding and or Do Not Disturb is enabled and or appears in the status bar in standby mode R This feature is only available when enabled Contact your administrator for further inform...

Page 39: ...The following limitations apply R Video messages are not supported R Voice message format WAV only MP3 is unavailable R Voice message recording time Maximum 5 minutes 39 Before Leaving Your Desk ...

Page 40: ...u can use it For details contact your phone system dealer service provider Personal Phonebook Shared Phonebook Storing new items ü Editing stored items ü Deleting store items ü Searching the phonebook by name ü ü Searching the phonebook by category ü Phone numbers for each item Up to 5 Up to 5 1 Private Ring ü Locking the phonebook ü 1 This number depends on the service being used 40 Using the Pho...

Page 41: ...ible to set a different ringer pattern 1 for each category When the displayed Caller ID 2 matches a phone number or name stored in the phonebook the telephone rings according to the Private Ring Category settings 1 For Ringer patterns see Incoming Option Page 67 2 For Caller ID information see Caller ID Page 33 Storing an Item in the Personal Phonebook Storing a New Item In standby mode 1 Tap a Ph...

Page 42: ...me name and number exists the new information added will be merged with the existing item R To enter characters see Entering Characters Page 27 To add the phone number to an existing entry In standby mode 1 Dial a number 2 Tap Phonebook 3 Tap Add Number a OK 4 Tap 5 Enter the name or the first character s of the desired name a OK 6 Tap Select the desired name 7 Tap of the phone number you want to ...

Page 43: ... name and number exists the new information added will be merged with the existing item R To enter characters see Entering Characters Page 27 To add the phone number to an existing entry In standby mode 1 Display the Incoming or Outgoing Call Log For details see Incoming Outgoing Call Log Page 26 2 Tap Select the desired item 3 Tap Save Phonebook 4 Tap Add Number a OK 5 Tap 6 Enter the name or the...

Page 44: ...t and then enter the new character or digit R To clear an entire line tap Delete R To move the cursor to the left or right tap or respectively R For details about entering characters see Entering Characters Page 27 Editing Category Names You can edit the names of the categories in the phonebook In standby mode 1 Tap a Basic Settings 2 Tap a Display Option 3 Tap a Category Name 4 Tap Select the des...

Page 45: ...k Searching by Category If items in the phonebook have been assigned categories you can search by category In standby mode 1 Tap a Phonebook 2 Tap 3 Tap Select a category a OK 4 Tap 5 Enter the name or the first character s of the desired name a OK 6 Tap Select the desired name 7 Select the desired phone number 8 To make a call go off hook Searching by pressing Dial Keys You can also search for an...

Page 46: ...te R Availability depends on your phone system Contact your administrator for further information Locking the Phonebook You can lock unlock the phonebook while in standby mode If no password has been set you cannot lock the phonebook For details about setting the password see Setting the Password Page 27 Note R If you lock either the Personal Phonebook or the Shared Phonebook the other one is also...

Page 47: ...ter the name or the first character s of the desired name a OK 5 Tap Select the desired name 6 Select the desired phone number 7 To make a call go off hook 1 If only Shared Phonebook is permitted this step is skipped ECO Mode Enabling this mode reduces the amount of electricity consumed by the unit Note R When ECO mode is enabled the Link Speed setting Page 73 changes as follows Link Speed 10M Ful...

Page 48: ...u can press that function key to display the line status screen See Line status indication below for details Line status indication Status Display Meaning Free 1 The line is idle Action seize the line for dialing In Use The line is on a call Action none Line On Hold 2 The line is on hold Action retrieve the call on hold Incoming Call 2 The line is receiving a call Action answer the call Recall 2 T...

Page 49: ...s state call information is also displayed 3 If the shared line is set x index number is also displayed We recommend setting this with your administrator Contact your administrator for further information 49 Using the Phonebook ...

Page 50: ...Tap 3 Tap 4 Enter the desired name 5 Tap Select the desired name 6 Select a desired phone number 7 Tap Note R For details about searching for an item in the phonebook see Searching for an Item in the Personal Phonebook Page 45 Editing Hot Keys 1 In standby mode press and hold a dial key 0 9 for more than 1 second 2 Tap 3 Tap Name if necessary 4 Edit the name a OK 5 Tap Phone Number if necessary 6 ...

Page 51: ...Select the key to change 5 Tap Function 6 Tap Select the new item to assign a OK 7 Specify additional settings such as Line Label and Phone Number as necessary 8 Tap 1 To assign functions to the DSS keys on a KX HDV20 tap DSS Key You can also assign a function by pressing the desired DSS key for 3 or more seconds Note R In addition to the Line function other functions can be assigned to individual...

Page 52: ...lashing Line On Hold R A shared line is on hold at another unit Off Free R The line is idle R ACD Login ACD Wrap Up 1 ACD Login Used to log in log out of an Automatic Call Distribution Group ACD Wrap Up Used to change the phone s status from unavailable a wrap up a available The color of each key s indicator shows the status of the key Status Meaning Color Light pattern ACD Login ACD Wrap Up Red O...

Page 53: ...feature is enabled Contact your administrator for further information 2 This item can be selected when the list is registered on the telephone Contact your administrator for further information Block anonymous calls This feature allows the unit to reject calls when the unit receives a call without phone number The default setting is Off IMPORTANT R A password may be required for these settings We ...

Page 54: ... Advanced Settings 2 Tap a Call Settings 3 Tap a Block Caller ID 4 Tap Select a desired phone number 5 Edit the phone number a OK Deleting the phone numbers to reject In standby mode 1 Tap a Advanced Settings 2 Tap a Call Settings 3 Tap a Block Caller ID 4 Tap 5 Tap Tap the check boxes of the items you want to delete 1 6 Tap a OK 1 You can select all items in the list by tapping Making an anonymou...

Page 55: ... Option Change Password Embedded Web Page 70 Changing the System Settings IMPORTANT R The feature depends on your phone system Contact your administrator for further information To select the main item in standby mode 1 Tap a System Settings 2 Tap Select the main item Main Item Sub Item Page Status Line Status Firmware Version IP Mode Page 71 IPv4 Settings IPv6 Settings MAC Address LLDP VLAN Netwo...

Page 56: ...mable directly The following list contains some useful features that are programmable through the Web user interface Contact your administrator for further information R Language Settings IP Phone Web R User Password for access to Web user interface R Default Line for Outgoing R Call Rejection Phone Numbers R Call Features Enable Anonymous Call Enable Block Anonymous Call Enable Do Not Disturb Ena...

Page 57: ...ower plug into the AC outlet Failure to do so may cause electric shock and or excessive heat resulting in a fire R Regularly remove any dust etc from the AC adaptor power plug by pulling it from the power outlet then wiping with a dry cloth Accumulated dust may cause an insulation defect from moisture etc resulting in a fire Attaching the Stand Attach the stand to the desk phone 1 Insert the stand...

Page 58: ...tand Position Push the PUSH marks in the direction indicated with both hands and tilt and slide the stand until it becomes fixed in the desired position R Lowering the stand PUSH PUSH R Raising the stand PUSH PUSH 58 Installation and Setup ...

Page 59: ...X HDV330 and KX HDV20 See Removing the Stand Page 59 2 Insert the tabs of the KX HDV20 into the designated openings in the base and then slide the KX HDV20 in the direction of the arrow 3 Fasten the KX HDV20 to the unit with the included screw 4 Attach the stand to both the KX HDV330 and the KX HDV20 See Attaching the Stand Page 57 Or if the unit will be mounted on a wall perform wall mounting See...

Page 60: ...hernet cable the Handset Cord and the AC adaptor Option to the unit 2 5 4 1 3 3 1 Connection cable Connect the connection cable as shown in the illustration 2 PoE HUB 3 Optional AC adaptor 4 Optional EHS headset For up to date information about EHS headsets that have been tested with this unit refer to the following web site http www panasonic net pcc support sipphone 60 Installation and Setup ...

Page 61: ...ing that may tear or crack when bent To prevent damage to the cables use cables that do not protrude from the bottom of the base Connect the cables as shown in the following illustration 1 1 60 mm 2 3 8 in or less R Use a straight CAT 5e or higher Ethernet cable not included that is 6 5 mm 1 4 in in diameter or less When connecting to a switching hub R If PoE is available an AC adaptor is not need...

Page 62: ...of the arrow until it clicks KX HDV330 With optional KX HDV20 For 2nd to 5th KX HDV20 Remove the screw from the DSS cover of the KX HDV20 and then slide the cover up to remove it 2 Fasten the wall mounting adaptor to the base with the included small screw Recommended torque 0 4 N m 4 08 kgf cm 3 54 lbf in to 0 6 N m 6 12 kgf cm 5 31 lbf in 3 Connect the AC adaptor handset cord Ethernet cables and ...

Page 63: ...KX HDV20 5 6 8 4 7 2 4 2 8 9 A 1 2 3 If you will mount additional KX HDV20 units connect the connection cable for the next unit to the unit you are attaching For 2nd to 5th KX HDV20 7 7 3 3 10 10 2 2 1 Ethernet cables 63 Installation and Setup ...

Page 64: ...e Handset To Hook the Handset During a Conversation 1 Hook the handset over the top edge of the unit To Lock the Handset Hook when the Unit is Wall Mounted 1 Remove the handset hook from the slot 2 Turn it up side down 3 Slide the handset hook back into the slot until it locks 4 Handset is safely hooked when it is in the cradle Updating the software Your phone system dealer may offer new features ...

Page 65: ...6 7 P Q R S 7 7 Π Ρ Σ 7 p q r s 7 π ρ σ 7 8 T U V 8 8 Τ Υ Φ 8 t u v 8 τ υ φ 8 9 W X Y Z 9 9 w x y z 9 0 Space 0 0 Space 0 R Press before or after entering a character to change between uppercase and lowercase R Pressing a key repeatedly will cycle through the characters associated with that key For example to enter the letter C in Latin Mode press 2 3 times R Characters that are entered using the ...

Page 66: ...1 а б в Space G 1 2 Г Д Е Ё 2 2 A B C 2 г д е ё 2 a b c 2 3 Ж З И Й 3 3 D E F 3 ж з и й 3 d e f 3 4 К Л M 4 4 G H I 4 к л м 4 g h i 4 5 H О П 5 5 J K L 5 J K L 5 н о п 5 j k l 5 j k l 5 6 Р С Т 6 6 M N O 6 р с т 6 m n o 6 7 У Ф Х 7 7 P Q R S 7 у ф х 7 p q r s 7 8 Ц Ч Ш 8 8 T U V 8 ц ч ш 8 t u v 8 9 Щ Ъ Ы Ь Space 9 9 W X Y Z 9 щ ъ ы ь Space 9 w x y z 9 0 Э Ю Я Space 0 0 Space 0 э ю я Space 0 Ґ Є І ...

Page 67: ... a b c 2 2 3 D E F 3 d e f 3 3 4 G H I 4 g h i 4 4 5 J K L 5 j k l 5 5 JKL5 jkl5 6 M N O 6 m n o 6 6 7 P Q R S 7 p q r s 7 7 8 T U V 8 t u v 8 8 9 W X Y Z 9 w x y z 9 9 0 Space 0 0 Space 0 R Press before or after entering a character to change between uppercase and lowercase R Pressing a key repeatedly will cycle through the characters associated with that key For example to enter the letter C in ...

Page 68: ...hat can be answered by Auto Answer Speaker Phone Headset Speaker Phone Auto Ans Delay Selects the number of seconds before a call is automatically answered when Auto Answer is turned on 0s 20s 6s Key Option Sub Item Description Setting Default R Program Key R DSS Key Assigns a function to each program key or DSS key One Touch Dial BLF Line ACD Login ACD Wrap Up Line Status Call Forward Phonebook C...

Page 69: ...light Selects the length of time before the backlight turns off after returning to the standby display the level of the backlight when it s active and the level of the backlight when it s inactive Screen Timeout 30 sec 1 min 5 min 10 min 30 min 60 min 120 min 180 min 300 min Always On Active Level Level 1 8 Inactive Level Low Off Screen Timeout 1 min Active Level Level 8 Inactive Level Off Standby...

Page 70: ...o On Level 1 6 Off LCD Contrast Level 1 6 Backlight Auto Level 6 LCD Contrast Level 3 Key Tone Sub Item Description Setting Default Key Tone Turns the key tone on or off On Off On Bluetooth Headset Sub Item Description Setting Default Bluetooth Headset Registers and deregisters a Bluetooth headset Refer to Bluetooth Headset Page 28 Not registered Other Option Sub Item Description Setting Default C...

Page 71: ...4 Settings Displays information about IPv4 settings IP Address 1 Subnet Mask 1 Default Gateway 1 DNS 1 1 DNS 2 1 IPv6 Settings Displays information about IPv6 settings IP Address 2 Prefix 2 Default Gateway 2 DNS 1 2 DNS 2 2 MAC Address Displays the MAC address of the telephone LLDP Displays the LLDP status On Off VLAN Displays the VLAN ID and priority 1 If this item is not set is displayed If the ...

Page 72: ...Pv6 settings Connection Mode DHCP DNS Auto Manual DNS 1 DNS 2 RA DNS 1 DNS 2 Static IP Address Prefix Default Gateway DNS 1 DNS 2 Connection Mode DHCP DNS Auto LLDP Specifies the LLDP settings PC Port VLAN ID Priority On Off On Off PC Port VLAN ID 0 Priority 0 LLDP On VLAN Specifies the VLAN settings Enable VLAN Yes No IP Phone VLAN ID Priority PC VLAN ID Priority Enable VLAN No IP Phone VLAN ID 2...

Page 73: ...ECO Mode Selects whether to enable ECO mode On Off Off Restart 4 Restart the unit DSS Restart 4 Restart any connected DSS units 1 Availability depends on your phone system Contact your administrator for further information 2 Max 128 characters 3 This item is displayed only during initial setup 4 The unit will restart even if it is being accessed through the Web user interface or on a call Advanced...

Page 74: ...es the phone numbers to reject incoming calls Enter Number 2 edit number 2 delete number delete all numbers Not stored Anywhere 1 Specifies edits the Xsi s Anywhere settings Line 1 12 Registration Name Phone Number 2 Edit Status On Off Name Phone Number 2 Alt Number 2 Remote Office 1 Specifies the Xsi s Remote Office setting Line 1 12 Status On Off Phone Number 2 SimultaneousRing 1 Specifies the X...

Page 75: ...tor for further information Assistant Settings Sub Item Description Setting Default Assistant Filtering 1 Sets whether to filter calls to an assistant terminal using the Broadsoft Executive Assistant feature Line 1 12 Specify a line as Executive On Off Off Divert Setting 1 Sets the transfer feature for an executive terminal using the Broadsoft Executive Assistant feature On Phone Number Off Off 1 ...

Page 76: ...45 Ethernet Interface 10Base T 100Base TX 1000Base T Auto 100MB FULL 100MB HALF 10MB FULL 10MB HALF Auto MDI MDIX Wideband Codec G 722 Narrowband Codec G 711a law G 711µ law G 729a Multiple Line 12 LCD Display 4 3 inch color TFT with touch panel 16 772 216 colors Full color LCD Size 480 272 pixels LCD Backlight 8 levels VoIP Connection Method SIP Speaker 1 Microphone 1 Headset Jack 1 RJ9 EHS Jack ...

Page 77: ...D Size 160 384 pixels 12 lines LCD Backlight 6 levels Always On Automatic Always Off Dimensions Width Depth Height stand attached High position 110 mm 176 mm 178 mm 4 3 in 6 9 in 7 0 in Middle position 110 mm 176 mm 154 mm 4 3 in 6 9 in 6 1 in Low position 110 mm 175 mm 121 mm 4 3 in 6 9 in 4 8 in Weight with stand 430 g 0 95 lb 1 The KX HDV20 can be used only when the KX HDV330 is receiving power...

Page 78: ... cable is properly connected I cannot cancel the phonebook lock The password you entered was incorrect Enter the correct password I forgot my password Consult your administrator or dealer The date and time are not correct Adjust the date and time of the unit The Message Ringer lamp is lit You received a voice message while you were on the phone or away from your desk Check the voice message The KX...

Page 79: ... hands as well as common objects such as folders cups and coffee pots away from the unit during calls Sound cuts out I can hear myself through the speaker You are too far away from the microphone Try speaking closer to the microphone The environment is not suited to speakerphone calls R Do not use the unit within 2 m 6 ft 7 in of projectors air conditioning devices fans or other audible or electri...

Page 80: ...e Cause Solution I cannot have a conversation using the Bluetooth headset The headset is not registered Make sure that the headset is properly registered to the unit An EHS headset is connected Remove the EHS headset from the headset jack Priority is given to the EHS headset when both are connected The headset is not charged Make sure that the headset is properly charged by following the instructi...

Page 81: ...tem administrator or dealer Memory Full The phonebook is full and cannot store the new item Remove unnecessary data in the phonebook and try again No Entries When trying to view the phonebook No items have been stored See Storing an Item in the Personal Phonebook Page 41 When trying to view the Incoming or Outgoing Call Log No logs have been stored Need Repair Device fault Contact your phone syste...

Page 82: ...Revision History KX HDV330 Software File Version 01 015 Changed Contents R Display Option Standby Display Page 69 82 Appendix ...

Page 83: ...e Make sure to set the print size to correspond with the size of this page If the dimensions of the paper output still deviate slightly from the measurements indicated here use the measurements indicated here 83 mm 3 in 100 mm 3 15 16 in One screw here One screw here One screw at either point One screw at either point 152 mm 6 in For KX HDV330 For KX HDV20 ...

Page 84: ...ts 1 Drive the screws into the wall as indicated 2 Hook the unit onto the screw heads Note Make sure to set the print size to correspond with the size of this page If the dimensions of the paper output still deviate slightly from the measurements indicated here use the measurements indicated here 111 mm 4 in Previously mounted KX HDV20 for reference For KX HDV20 to mount ...

Page 85: ...85 Notes ...

Page 86: ...86 Notes ...

Page 87: ...87 Notes ...

Page 88: ...rt sipphone 5770 Ambler Drive Mississauga Ontario L4W 2T3 Web Site http www panasonic com ca Copyright This material is copyrighted by Panasonic System Networks Co Ltd and may be reproduced for internal use only All other reproduction in whole or in part is prohibited without the written consent of Panasonic System Networks Co Ltd Panasonic System Networks Co Ltd 2015 PNQX7593YA PD1015SM1016 ...

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