Panasonic KX-FT981LA-B, Service Manual

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KX-FT981LA-B / KX-FT987LA-B
12.3. Error Messages-Report
12.3.1. Journal Report
If a problem occurs during fax transmission or reception, one of the following messages will be printed on the sending and jour-
nal reports.
How to output the Journal Report
1. Press [MENU] repeatedly until “ PRINT REPORT ” is displayed.
2. Press [ ] or [ ] repeatedly to display “ JOURNAL REPORT ”.
3. Press [SET] .
4. The report is printed out.
Error code table:
SND=TRANSMISSION RCV=RECEPTION
Most fax communication problems can be resolved by the following steps.
1. Change the transmit level. (Service code: 596, refer to Service Function Table (P.59).)
2. Change the TX speed/RX speed. (Service code: 717/718, refer to Service Function Table (P.59).)
Note*:
• If the problem remains, see the following "Countermeasure " flow chart.
• Refer to Translation Lists (P.9) for report.
(1) CODE (2) RESULT (3) MODE SYMPTOM Counter-
measure*
PRESSED THE STOP KEY SND & RCV Communication was interrupted by the STOP button.
DOCUMENT JAMMED SND The document paper is jammed.
NO DOCUMENT SND No document paper.
OTHER FAX NOT RESPONDING SND Transmission is finished when the T1 TIMER expires. 1
28 COMMUNICATION ERROR SND & RCV ---------------
41 COMMUNICATION ERROR SND DCN is received after DCS transmission. 2
42 COMMUNICATION ERROR SND FTT is received after transmission of a 2400BPS training signal. 3
43 COMMUNICATION ERROR SND No response after post message is transmitted three times. 4
44 COMMUNICATION ERROR SND RTN and PIN are received. 5
46 COMMUNICATION ERROR RCV No response after FTT is transmitted. 6
48 COMMUNICATION ERROR RCV No post message. 7
49 COMMUNICATION ERROR RCV RTN is transmitted. 8
50 COMMUNICATION ERROR RCV PIN is transmitted (to PRI-Q). 8
51 COMMUNICATION ERROR RCV PIN is transmitted. 8
OTHER FAX NOT RESPONDING RCV Reception is finished when the T1 TIMER expires. 9
54 ERROR-NOT YOUR UNIT RCV DCN is received after DIS transmission. 11
58 COMMUNICATION ERROR RCV DCN is received after FTT transmission. 13
59 ERROR-NOT YOUR UNIT SND DCN responds to the post message. 14
65 COMMUNICATION ERROR SND DCN is received before DIS reception. 2
65 COMMUNICATION ERROR RCV Reception is not EOP, EOM PIP, PIN, RTP or RTN. 2
68 COMMUNICATION ERROR RCV No response at the other party after MCF or CFR is transmitted. 13
70 ERROR-NOT YOUR UNIT RCV DCN is received after CFR transmission. 13
72 COMMUNICATION ERROR RCV Carrier is cut when the image signal is received. 16
MEMORY FULL RCV The document was not received due to memory full.
JUNK FAX PROH. REJECT RCV The fax was rejected by the junk fax prohibitor feature.
CANCELLED SND The multi-station transmission was reject by the user.
FF COMMUNICATION ERROR SND & RCV Modem error. For the DCN, DCN, etc. abbreviations, refer to Modem
Section (P.30).
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