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Panasonic KX-FLM651E, Operating Instructions Manual

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Panasonic KX-FLM651E Operating Instructions Manual Download Page 67

8. Help

65

8.3.6 Using an answering machine

8.3.7 Multi-Function Station

Problem

Cause & Solution

I cannot receive 
documents automatically.

L

Your greeting message on the answering machine is too long. 
Shorten the message. Record a message up to 10 seconds long.

L

The answering machine rings too many times. Set to 1 or 2 rings.

I cannot receive voice 
messages.

L

Check if the answering machine is turned ON and connected to the 
fax machine properly (page 39).

L

Set the number of rings on the answering machine to 1 or 2.

I pressed the remote 
access code to access the 
answering machine 
remotely, but the line was 
disconnected.

L

The code may include “#” which is used for certain features 
provided by telephone companies. Change the code on the 
answering machine to another number which does not include “#”.

Callers complain that they 
cannot send a document.

L

There is no room left in memory of your answering machine to 
record voice messages. See the operating instructions of the 
answering machine and erase unnecessary messages.

L

You set the answering machine to only give a greeting message.

Problem

Cause & Solution

I cannot recognize the last 
part of an item in the list of 
the 

[

One Touch

]

, 

[

Directory

]

, 

[

Journal

]

 or 

[

Caller ID

]

 when using 

Remote Control.

L

Put the cursor on the line between the buttons. The cursor changes 
shape and you can expand the area by dragging or double-clicking.

I cannot scan.

L

When scanning at a high resolution, a large amount of available 
memory is required. If your computer warns of insufficient memory, 
close other applications and try again.

L

The fax machine is in use. Try again later.

L

There is not enough space on the hard disk. Delete unnecessary 
files and try again.

L

Restart the computer, and try again.

L

Check the connection between the computer and the fax machine 
(page 43).

L

You attempted to scan a document longer than the paper size 
which you set. Change the setting or divide the document into the 
appropriate paper size, and try again.

L

If you use the Fast User Switching feature in Windows XP, make 
sure no other users are logged in to your computer.

The document is not fed 
into the fax machine when 
using the unit as a 
scanner.

L

Remove the document and re-insert it.

Even after clicking 

[

Cancel

]

, scanning 

continues.

L

Please wait. It may take a while for the cancel request to be 
accepted.

FLM651E-PFQX2346ZB-en.book  Page 65  Tuesday, November 22, 2005  3:26 PM

Summary of Contents for KX-FLM651E

Page 1: ...tible with Caller ID To use this feature you must subscribe to the appropriate service of your service provider This model is designed to be used only in the United Kingdom and Ireland Multi Function Laser Fax Operating Instructions Model No KX FLM651E Be sure to use the telephone line cord included in this unit ...

Page 2: ...i Location of Controls How to use the operating instructions When following operating instructions always keep the front cover page next page open for easy reference to the buttons OPEN ...

Page 3: ...etical order AUTO ANSWER G HELP M REDIAL PAUSE I BROADCAST B JUNK FAX PROHIBITOR D RESOLUTION F CALLER ID PRINT Q LOWER S SCAN H CALLER ID SEARCH R MANUAL BROAD C SET U COLLATE E MENU O Station keys A COPY START V MONITOR L STOP T DIRECTORY PROGRAM N NAME TEL NO S VOLUME P FAX START U NAVIGATOR P HANDSET MUTE J R K A C D G H E I N Q P R S T U V O J K M L B F ...

Page 4: ...anasonic Testing Centre Winsbergring 15 22525 Hamburg Germany Trademarks L Microsoft Windows and PowerPoint are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries L Pentium is a registered trademark or trademark of Intel Corporation in the United States and or other countries L Screen shots reprinted with permission from Microsoft Corpor...

Page 5: ...ot disassemble this unit Take the unit to an authorised service centre when service is required Opening or removing covers may expose you to dangerous voltage or other risks Incorrect reassembly can cause electric shock when the unit is subsequently used 13 Unplug this unit from power outlets and refer servicing to an authorised service centre when the following conditions occur A If the mains lea...

Page 6: ... 5 minutes Do not touch or scratch the green drum surface Do not place the drum unit near dust or dirt or in a high humidity area Do not expose the drum unit to direct sunlight WARNING L To prevent the risk of fire or electrical shock do not expose this product to rain or any type of moisture L Unplug this unit from power outlets if it emits smoke an abnormal smell or makes unusual noise These con...

Page 7: ...ctronic Equipment private households This symbol on the products and or accompanying documents means that used electrical and electronic products should not be mixed with general household waste For proper treatment recovery and recycling please take these products to designated collection points where they will be accepted on a free of charge basis Alternatively in some countries you may be able ...

Page 8: ...ould be consulted for an up to date list of PBX s with which the apparatus is compatible It cannot be guaranteed that the apparatus will operate under all possible conditions of connection to compatible PBX s This apparatus is suitable for connection to a PBX with or without initial proceed indication This apparatus is suitable for connection to a PBX with or without secondary proceed indication A...

Page 9: ...F PLUG IS INSERTED INTO ANY 13 AMP SOCKET If a new plug is to be fitted please observe the wiring code as shown below If in any doubt please consult a qualified electrician WARNING THIS APPLIANCE MUST BE EARTHED IMPORTANT The wires in this mains lead are coloured in accordance with the following code Green and Yellow Earth Blue Neutral Brown Live As the colours of the wire in the mains lead of thi...

Page 10: ...anually 32 4 2 Document requirements 33 4 3 Sending a fax using one touch dial feature and navigator directory 34 4 4 Broadcast transmission 34 Receiving Faxes 4 5 Selecting the way to use your fax machine 36 4 6 Receiving a fax automatically Auto answer ON 37 4 7 Receiving a fax manually Auto answer OFF 37 4 8 Using the unit with an answering machine 39 4 9 Receive polling retrieving a fax placed...

Page 11: ...1 8 6 Document jams sending 74 Cleaning 8 7 Cleaning the inside of the unit 75 9 General Information Printed Reports 9 1 Reference lists and reports 77 Specifications 9 2 Specifications 78 Guarantee 9 3 Condition of guarantee 81 10 Index 10 1 Index 82 ...

Page 12: ...dset PFJXE1005Z 1 4 Handset cord PFJA1029Z 1 5 Paper stacker PFKS1096Z1 1 6 Paper tray PFKS1108Z1 1 7 Paper tray cover PFKV1100Z1 1 No need to install when using legal paper 8 Drum unit KX FA84X 1 See page 80 9 Toner cartridge starter toner cartridge 1 prints about 800 A4 sized pages with a 5 image area page 79 j Operating instructions PFQX2346Z 1 k Quick installation guide PFQW2398Z 1 l CD ROM PF...

Page 13: ...ntroduction and Installation 11 Note L If any items are missing or damaged contact the place of purchase L Save the original carton and packing materials for future shipping and transportation of the unit ...

Page 14: ...ided directly by Panasonic UK Ltd L It couldn t be simpler L Also available through our Internet is direct shopping for a wide range of finished products take a browse on our website for further details Additional replacement accessories 1 3 Extension telephone adaptor for UK When using the unit with an external answering machine page 39 please purchase an extension telephone adaptor e g PQJA10058...

Page 15: ...rsation K R L To access special telephone services such as call waiting page 28 or for transferring extension calls L MONITOR L To initiate dialling When you press MONITOR during receiving a call you will be able to hear the other party but the other party will not be able to hear you M HELP L To print helpful information for quick reference page 22 N DIRECTORY PROGRAM L To store or edit names and...

Page 16: ...ing tape Remove the shipping tape 1 before installation 1 Handset 2 Document guides 3 Paper tray cover 4 Tension plate 5 Paper tray 6 Paper stacker 1 7 Document stacker 1 8 Recording paper exit 9 Document exit j Front cover k Document entrance 1 6 7 8 2 3 4 5 j 9 k 1 USB interface connector 2 Power inlet 3 Telephone line socket 4 External telephone socket 5 Speaker 1 2 5 34 1 1 ...

Page 17: ...ouch or scratch the green drum surface Do not place the drum unit near dust or dirt or in a high humidity area Do not expose the drum unit to direct sunlight L Do not leave the toner cartridge out of the protection bag for a long time It will decrease the toner life 1 Before opening the protection bag of the new toner cartridge shake it vertically more than 5 times 2 Remove the toner cartridge and...

Page 18: ...m and toner unit 1 by holding the tabs L Do not touch the transfer roller 2 9 Close the front cover 1 by pushing down on both sides until locked Toner save feature If you want to reduce toner consumption set the toner save setting to ON feature 482 on page 54 The toner cartridge will last approximately 40 longer This feature may lower the print quality 1 2 3 1 2 1 ...

Page 19: ...paper tray cover 2 then push the tension plate back 3 Note L Do not place the unit in an area where the paper tray may be obstructed i e by a wall etc L Keep this surface 4 away from walls etc more than 50 mm to let the unit cool down To remove the paper tray Pull the paper tray forward in the direction of the arrow When you use legal paper do not attach the paper tray cover 2 1 1 2 4 3 ...

Page 20: ...stacker may be easily bumped into L Document and recording paper will be ejected from the front of the unit Do not place anything in front of the unit L The paper stacker can hold up to approximately 100 sheets of printed paper Remove the printed paper before the paper stacker becomes full 1 9 Document stacker Pull the document stacker 1 forward gently until it clicks into place then press the cen...

Page 21: ...00 sheets of 90 g m2 paper Please refer to page 79 for information on recording paper L The unit is set for A4 size paper by default If you want to use letter or legal size paper change the setting feature 380 on page 54 1 Before inserting a stack of paper fan the paper to prevent paper jams 2 Pull the tension plate forward 1 3 Remove the paper tray cover 1 4 Pinch the right side of the recording ...

Page 22: ...ctly re adjust the paper or the paper may jam 6 Adjust the width to the size of the recording paper by sliding the right side of the guides 1 7 Attach the paper tray cover 1 8 Push the tension plate back 1 Correct Incorrect 1 2 2 1 Note L When you use letter or legal paper change the recording paper size to LETTER or LEGAL feature 380 on page 54 1 1 ...

Page 23: ...alfunction do not position the fax machine near appliances such as TVs or speakers which generate an intense magnetic field L If any other device is connected to the same telephone line this unit may disturb the network condition of the device L If you use the unit with a computer and your internet provider instructs you to install a filter 5 please connect it as follows 1 Telephone line cord L Co...

Page 24: ...ss HELP 2 Press or repeatedly to display the desired item 3 Press SET L The selected item will be printed Volume 2 3 Adjusting volume Ringer volume While the unit is idle press A or B L If any documents are in the document entrance you cannot adjust the volume Confirm that there are no documents in the entrance To turn the ringer OFF 1 Press B repeatedly to display RINGER OFF OK 2 Press SET L When...

Page 25: ...current hour minute by selecting 2 digits for each Press to select AM or PM Example 10 15PM 12 hour clock entry 1 Press 1 0 1 5 D 10 M 08 Y 05 TIME 10 15AM 2 Press repeatedly to display PM D 10 M 08 Y 05 TIME 10 15PM 6 Press SET SETUP ITEM 7 Press MENU to exit Note L The other party s fax machine will print the date and time on the top of each page you send according to your unit s date and time s...

Page 26: ... same dial key press to move the cursor to the next space To enter your logo Example BILL 1 Press 2 2 times LOGO B 2 Press 4 3 times LOGO B I 3 Press 5 3 times LOGO BI L 4 Press to move the cursor to the next space and press 5 3 times LOGO BIL L To change uppercase or lowercase letters Pressing the key will change to uppercase or lowercase alternately 1 Press 2 2 times LOGO B 2 Press 4 3 times LOG...

Page 27: ... displayed in the following order 1 Uppercase letters 2 Number 3 Symbol 4 Lowercase letters L If you press A the order will be reversed 2 Press to insert the character 3 Return to step 1 to enter the next character 2 6 Your fax number 1 Press MENU SYSTEM SETUP PRESS NAVI 2 Press then 1 0 3 YOUR FAX NO PRESS SET 3 Press SET L The cursor will appear on the display NO 4 Enter your fax number up to 20...

Page 28: ...pful hints L You can confirm the stored items by printing the telephone number list page 77 Note L A hyphen or a space entered in a telephone number counts as two digits To correct a mistake Press or to move the cursor to the incorrect character number and then make the correction To delete a character number Press or to move the cursor to the character number you want to delete and press STOP L T...

Page 29: ...using one touch dial feature or navigator directory Before using this feature store the desired names and telephone numbers in one touch dial feature and navigator directory page 26 L Keep the front cover page open for button locations 3 2 1 Using one touch dial feature 1 Lift the handset or press MONITOR 2 Select the desired station key For stations 1 11 Press the desired station key For stations...

Page 30: ...e number and name L This unit will not support future additional telephone services L This unit cannot support services based on the DTMF based subscriber line protocol L Depending on the service of the local telephone company the date time of the call or the caller s name may not be displayed Make sure the following ring setting is set to 2 or more rings beforehand FAX ring setting feature 210 on...

Page 31: ... be possible in the following cases The telephone number includes data other than numbers i e or The caller information does not include a telephone number L If the area code of the received telephone number is the same as yours the area code may need to be deleted before calling back This may only apply to some areas To edit the number see page 30 1 Press CALLER ID SEARCH 2 Press B to search from...

Page 32: ...the telephone number 5 Press MONITOR or lift the handset to call back the edited number L The unit will start dialling automatically L To send a fax insert the document FACE DOWN and press FAX START Note L The edited telephone number will not be saved in the caller information To save in the directory see page 31 To correct a mistake 1 Press or to move the cursor to the incorrect number 2 Press ST...

Page 33: ... Press A or B repeatedly to select DIAL MODE 3 Press SET 4 Press SET For stations 4 11 1 Press the desired station key 2 Press SET For stations 12 22 1 Press LOWER then press the desired station key 2 Press SET For navigator directory 1 Press or 2 Press SET 5 Press SET Note L You can confirm the stored items by printing the telephone number list page 77 L The unit can only store a name of up to 16...

Page 34: ...s PHOTO For documents containing photographs shaded drawings etc L Using the FINE SUPER FINE and PHOTO settings will increase transmission time L If the resolution setting is changed during feeding it will be effective from the next page To redial the last number 1 Press REDIAL PAUSE 2 Press FAX START L If the line is busy the unit will automatically redial the number up to 5 times L To cancel red...

Page 35: ... fax transmissions and receptions make sure feature 402 is activated page 55 For an explanation of error messages see page 59 4 2 Document requirements Minimum document size Maximum document size Effective scanning area L Shaded area will be scanned Document weight L Single sheet 45 g m2 to 90 g m2 L Multiple sheets 60 g m2 to 80 g m2 Note L Remove clips staples or other fasteners L Do not set the...

Page 36: ...firm that the other party s fax machine is answering by turning ON the connecting tone feature feature 416 page 56 4 4 Broadcast transmission By storing one touch dial and navigator directory items page 26 into the broadcast memory you can send the same document to multiple parties up to 20 Your programmed items will remain in the broadcast memory allowing frequent re use L The broadcast function ...

Page 37: ... 3 Press DIRECTORY PROGRAM 4 Press 5 Press A or B repeatedly to display the desired item you want to erase L To cancel erasing press STOP 6 Press SET 7 Press SET L To erase other items repeat steps 5 to 7 8 Press DIRECTORY PROGRAM to exit 4 4 4 Sending the same document to pre programmed parties 1 Insert the document FACE DOWN 2 If necessary press RESOLUTION repeatedly to select the desired resolu...

Page 38: ...55 How to receive phone calls and faxes You have to answer all calls manually To receive a fax document press FAX START 4 5 3 Use as a telephone and or fax TEL FAX mode Your situation You want to answer phone calls yourself and receive faxes automatically without rings Setup Set the fax machine to TEL FAX mode page 38 by pressing AUTO ANSWER repeatedly Note L Make sure feature 404 is set to TEL FA...

Page 39: ...ceive phone calls and faxes 1 Lift the handset to answer the call 2 When document reception is required a fax calling tone slow beep is heard or no sound is heard press FAX START CONNECTING 3 Replace the handset L The unit will start fax reception How to receive faxes with an extension telephone If you have another telephone connected to the EXT socket or the same line extension telephone you can ...

Page 40: ...eives the fax automatically without ringing When a fax calling tone is not detected A The unit will ring 3 times You may answer the call L The number of rings is determined by the Silent fax recognition ring setting feature 436 on page 57 L Callers will hear a ring back tone different from the one generated by the telephone company L An extension telephone if connected to the same line will not ri...

Page 41: ...a voice message and send a fax document during the same call Inform the caller of the following procedure beforehand 1 The caller calls your unit L The answering device will answer the call 2 The caller can leave a message after the greeting message 3 The caller presses 9 pre selected fax activation code L The unit will activate the fax function 4 The caller presses the start button to send a docu...

Page 42: ...e faxes from them 1 Press CALLER ID SEARCH 2 Press A or B repeatedly to display the party you wish to prevent fax reception from 3 Press JUNK FAX PROHIBITOR 4 Press SET L To program other parties repeat steps 2 to 4 5 Press STOP to exit Note L If there is no space to store new items LIST FULL is displayed in step 4 Erase unnecessary items To display the junk fax prohibitor list 1 Press JUNK FAX PR...

Page 43: ...ntaining only text PHOTO For documents containing photographs shaded drawings etc Note L You can change the default resolution in feature 461 page 54 5 1 1 More copying features To enlarge a document 1 Insert the document then press COPY START 2 Press A repeatedly to select from 105 to 200 by changing the enlargement rate 5 at a time 3 Press COPY START L The unit will only enlarge the centre of th...

Page 44: ...mber of original document for collating copies depends upon the contents of pages and resolution Approximately 50 pages of ITU T No 1 Test Chart in MIXED mode can be stored at a time if the unit has no documents in memory See page 78 of the specifications for details L If memory becomes full while storing the unit will only print out the stored pages L After copying the collating feature will turn...

Page 45: ...Hardware CD ROM drive Hard disk drive with at least 100 MB of available space USB interface USB 1 1 and USB 2 0 1 Multi Function Station software does not work with Windows XP Professional x64 Edition 64bit a new version of Windows XP Professional that was released in and after April 2005 Note L Be sure to use a USB 2 0 certified cable if your computer is equipped with the Hi Speed USB 2 0 interfa...

Page 46: ... machine with the USB cable page 43 then click Next L If the fax machine is connected to your computer the model name will be automatically detected L You can change the names for the printer PC fax and scanner if necessary 7 Click Install then follow the on screen instructions L The files will be copied to your computer Note L If the screen prompts to insert the CD ROM for operating system when i...

Page 47: ...ge 49 L To send a document created on the computer L To display a document received on the computer Device Monitor page 50 L To display the current status of the fax machine Readiris OCR page 48 L To convert an image into editable text data Setup L To change the setting for OCR Help L For detailed instructions on Multi Function Station Usage Tips L To display usage tips Note L You can confirm if t...

Page 48: ...eet etc Quality Graphics mode resolution toner save feature etc Note L To select Envelope for paper type on the Paper tab you need to select Envelope 10 or Envelope DL for paper size L When printing from a computer the toner save feature on the Quality tab overrides the fax machine s toner save setting feature 482 on page 54 6 4 2 Transparencies Use transparencies designed for laser printing We re...

Page 49: ...oid printing below 10 C with less than 30 RH or it may cause light printing L Store envelopes away from moisture and humidity where they can lay flat and their edges will not be bent or damaged The humidity should not exceed 70 RH Do not use envelopes with any of the following characteristics using these may result in paper jams L Irregularly shaped envelopes L Envelopes with curls wrinkles nicks ...

Page 50: ...e Multi Function Viewer window after scanning L To save the scanned image select Save As from the File menu L To cancel scanning while the document is being scanned click Cancel Note L You can display the images which support TIFF JPEG PCX DCX and BMP formats L You can save the images in TIFF JPEG PCX DCX BMP or PDF formats L You can move copy and delete a file or page L You cannot change the scan...

Page 51: ...ms in directories page 26 34 Programming the features page 53 to page 58 Viewing items in the journal report page 33 Storing the journal report as the computer file Viewing items in the Caller ID list page 29 Storing caller information into directories page 31 Storing the Caller ID list as the computer file 1 Start Multi Function Station 2 Select Remote Control L The Multi Function Remote Control ...

Page 52: ...eatures are set beforehand PC fax reception feature 442 on page 58 1 Press AUTO ANSWER repeatedly to turn the auto answer setting ON page 37 2 Start Multi Function Station 3 Select PC FAX 4 When a fax call is received your computer will receive a document through the fax machine Note L You can view print or transfer the received document using your computer Viewing a received document 1 Select PC ...

Page 53: ...ote L Additional information toner and recording paper status etc will be displayed in Status tab by clicking Advanced Information L The status of the fax machine will be updated automatically L If the printing error occurs Device Monitor will be started automatically and display the error information L For details see the help file by selecting Usage Tips from Multi Function Station ...

Page 54: ...code and a 3 digit number 1 Press MENU 2 Select the feature s category you wish to program Press or repeatedly to display the desired feature s category BASIC FEATURE ADVANCED FEATURE 3 Press SET 4 Select the feature you wish to program Press or repeatedly to display the desired feature L The current setting of the feature will be displayed 5 Press A or B repeatedly to display the desired setting ...

Page 55: ...00ms 4 300ms 5 250ms 6 200ms 7 160ms 8 110ms 9 100ms default 90ms 80ms Note L If the fax machine is connected via a PBX PBX functions transferring a call etc might not work correctly Consult your PBX supplier for the correct setting Changing the LCD display contrast 1 4 5 1 NORMAL default For normal contrast 2 DARKER Used when the display contrast is too light Setting the ringer pattern 1 6 1 1 A ...

Page 56: ...ument with faint or dark writing set this feature before transmission or copying 1 NORMAL default Used for normal writing 2 DARKER Used for faint writing 3 LIGHT Used for dark writing Changing the default copy resolution 4 6 1 To change the default resolution setting for copying 1 MIXED default For documents containing both text and photographs 2 TEXT For documents containing only text 3 PHOTO For...

Page 57: ...eep a record of the last 30 fax transmissions and receptions 1 ON default The unit will print a journal report automatically after every 30 new fax transmissions and receptions page 33 Changing the receiving mode in the manual answer setting 4 0 4 1 TEL default Telephone mode page 37 2 TEL FAX Telephone Fax mode page 38 Sending documents overseas 4 1 1 If you cannot send a fax overseas even if the...

Page 58: ...er programming press STOP then SET Setting the Error Correction Mode ECM 4 1 3 This feature is available when the sending receiving fax machines are ECM compatible 0 OFF Deactivates this feature 1 ON default If there is an error during fax transmission reception the fax machine will support the communication Setting the connecting tone 4 1 6 If you often have trouble when sending faxes this featur...

Page 59: ...and program the code 0 OFF 1 ON default 1 Press MENU 2 Press then 4 3 5 3 Press 1 to select ON 4 Press SET 5 Enter your code from 2 to 4 digits using 0 9 and L The default code is 0 6 Press SET 7 Press MENU Changing the silent fax recognition ring setting 4 3 6 To change the number of times the unit rings while in TEL FAX mode 3 3 default 4 4 5 5 6 6 7 7 8 8 9 9 Note L See page 38 for details Sett...

Page 60: ...n to the computer it will transfer a received document to the computer If the unit cannot recognize the connection it will store a received document in the memory once then transfer the data after recognition of the connection 2 CONNECTED default If the unit recognizes the connection to the computer it will transfer a received document to the computer If the unit cannot recognize the connection it...

Page 61: ...rty s fax machine Check with the other party JUNK FAX PROH REJECT L The junk fax prohibitor feature of this unit rejected fax reception MEMORY FULL L The memory is full of received documents due to a lack of recording paper or a recording paper jam Install paper page 19 or clear the jammed paper page 71 NO DOCUMENT FAILED PICKUP L The document was not fed into the unit properly Re insert it and tr...

Page 62: ...s possible page 68 FAX IN MEMORY L The unit has a document in memory See the other displayed message instructions to print out the document For fax memory capacity see page 78 KEEP COPYING L Copying has stopped due to a lack of recording paper or recording paper jam See the other displayed message instructions to continue copying LOW TEMP L The inside of the unit is extremely cold and cannot be op...

Page 63: ...ress STOP to remove the document Divide the document into two or more sheets and try again REPLACE DRUM CHANGE SUPPLIES L The drum life is complete Replace the drum unit immediately page 68 RX MEMORY FULL L The memory is full of received documents due to a lack of recording paper or a recording paper jam Install paper page 19 or clear the jammed paper page 71 TONER EMPTY CHANGE SUPPLIES L The tone...

Page 64: ... Problem Cause Solution The other party complains they only hear a fax tone and cannot talk L FAX ONLY mode is set Tell the other party the number is only used for faxes L Change to TEL mode page 37 or TEL FAX mode page 38 The REDIAL PAUSE button does not function properly L If this button is pressed during dialling a pause will be inserted If pressed immediately after a dial tone is obtained the ...

Page 65: ...number of rings before the unit answers a call feature 210 on page 53 and feature 212 on page 55 The display shows CONNECTING but faxes are not received L The incoming call is not a fax Change the receiving mode to TEL mode page 37 or TEL FAX mode page 38 A blank sheet is ejected L The other party placed the document in their fax machine the wrong way Check with the other party The printing qualit...

Page 66: ...X mode select the desired mode using feature 404 page 55 and press AUTO ANSWER repeatedly to turn OFF the AUTO ANSWER indicator Problem Cause Solution Problem Cause Solution The unit will not make a copy L You cannot make a copy during programming Make the copy after programming L The document was not fed into the unit properly Re insert the document L Recording paper is not installed or the unit ...

Page 67: ...ly give a greeting message Problem Cause Solution I cannot recognize the last part of an item in the list of the One Touch Directory Journal or Caller ID when using Remote Control L Put the cursor on the line between the buttons The cursor changes shape and you can expand the area by dragging or double clicking I cannot scan L When scanning at a high resolution a large amount of available memory i...

Page 68: ...ace If your computer warns of insufficient memory close other applications If there is not enough space on the hard disk delete unnecessary files The fax sending from the computer has been completed but the other party cannot receive the document L The transmission error may be occurred in the fax machine Check the sending report in the journal from Remote Control Coloured text is printed in black...

Page 69: ...power fails Alternative arrangements should be made for access to emergency services L Fax transmission and reception will be interrupted L Any sending documents stored in the memory or any documents during reception will be lost When power is restored a power down report will be printed out stating which contents in the memory have been erased ...

Page 70: ...sonic toner cartridge and drum unit L The drum unit contains a photosensitive drum Exposing it to light may damage the drum Once you have opened the protection bag Do not expose the drum unit to light for more than 5 minutes Do not touch or scratch the green drum surface Do not place the drum unit near dust or dirt or in a high humidity area Do not expose the drum unit to direct sunlight L Do not ...

Page 71: ...l the triangles 2 match 6 Remove the used cartridge 1 from the drum unit 2 L The toner may stick to the cartridge and the drum unit Be careful when handling See page 4 for details L Do not drop the toner on the green drum surface 3 L Put the used toner cartridge into the protection bag 7 If you replace the drum unit at the same time remove the new drum unit from the protection bag Place the new to...

Page 72: ...r glass 2 is dirty clean it with a soft and dry cloth 11 Install the drum and toner unit 1 by holding the tabs 12 Close the front cover 1 by pushing down on both sides until locked L While the unit displays PLEASE WAIT do not open the front cover or disconnect the mains lead Waste disposal method Waste material should be disposed of under conditions which meet all national and local environmental ...

Page 73: ... 2 Remove the jammed paper 1 carefully by pulling it toward you L Do not touch the transfer roller 2 3 Close the front cover 1 by pushing down on both sides until locked 8 5 2 When the recording paper has jammed near the recording paper exit 1 Lift open the front cover 1 holding OPEN 2 Caution The fuser unit 3 gets hot Do not touch it 1 2 3 1 2 Caution The fuser unit 3 gets hot Do not touch it 1 1...

Page 74: ... 4 Lift both green levers 1 forward until they stop 5 Remove the jammed paper 1 from the fuser unit by pulling it upwards carefully then install the drum and toner unit 6 Push back the levers 1 to the original position 7 Close the front cover 1 by pushing down on both sides until locked 8 Pull the tension plate forward 1 then re insert the recording paper 2 1 1 2 3 1 1 1 1 ...

Page 75: ...ot fed into the unit properly The display will show the following CHECK PICK UP 1 Pull the tension plate forward 1 then remove the paper tray cover 2 Remove the recording paper 3 2 Re insert the recording paper Attach the paper tray cover then push back the tension plate see steps 7 to 8 on page 20 L Before re inserting make sure to fan and straighten the recording paper 2 1 2 1 2 1 3 ...

Page 76: ...the inner cover 2 L Do not touch the transfer roller 3 3 Remove the jammed document carefully 1 4 Push back the inner cover 5 Close the front cover 1 by pushing down on both sides until locked Note L Do not pull out the jammed document forcibly before opening the front cover Caution The fuser unit 3 gets hot Do not touch it 1 2 3 3 2 1 1 1 ...

Page 77: ...he unit 1 Disconnect the mains lead and the telephone line cord 2 Lift open the front cover 1 holding OPEN 2 3 Clean the document separation roller 1 with a cloth moistened with isopropyl rubbing alcohol and let all parts dry thoroughly 4 Hold the centre part of the front cover 1 and pull open the inner cover 2 L Do not touch the transfer roller 3 5 Clean the document feeder roller 1 with a cloth ...

Page 78: ...the two tabs 8 Clean the lower glass 1 with a soft and dry cloth 9 Re install the drum and toner unit 1 by holding the tabs 10 Close the front cover 1 by pushing down on both sides until locked 11 Reconnect the mains lead and the telephone line cord 1 1 1 1 ...

Page 79: ...ransmission and reception This report can be printed automatically after every 30 fax communications feature 402 on page 55 BROADCAST LIST Provides you with names and numbers which are stored in the broadcast memory page 34 PRINTER TEST Allows you to check the print quality of your unit If the test print has a dirty pattern or blurred points or lines clean the inside of the unit page 75 If printin...

Page 80: ... RH Relative Humidity Dimensions Approx height 370 mm width 430 mm depth 480 mm Mass Weight Approx 9 4 kg Power consumption Standby Approx 9 W Transmission Approx 18 W Reception Approx 290 W Copy Approx 290 W Maximum Approx 950 W When the fuser lamp turns on Power supply 220 240 V AC 50 Hz Fax memory capacity 2 MB in total Approx 150 pages of memory transmission Approx 170 pages of memory receptio...

Page 81: ...Inkjet paper L Some paper only accepts print on one side Try using the other side of the paper if you are not happy with the print quality or if misfeeding occurs L For proper paper feeding and best print quality we recommend using long grained paper L Do not use paper of different types or thickness at the same time This may cause a paper jam L Avoid double sided printing L Do not use paper print...

Page 82: ...ere are various factors that determine the actual drum life such as temperature humidity type of paper and how much toner you use for the number of sheets per print job The estimated drum life is approx 10 000 sheets The actual number of sheets your drum will print may be significantly less than these estimates Because many of the factors that determine the actual drum life cannot be controlled we...

Page 83: ...ify and possibly correct the problem b If the problem is not resolved after referring to the user guide please contact our customer helpline on 08701 580560 for UK or 01 6130082 for the Republic of Ireland 8 In the event the helpline cannot resolve the problem a like for like exchange fax will be despatched The helpline operator will give you specific instructions on how the exchange will be execu...

Page 84: ...adcast transmission 34 C Caller ID Calling back 29 Storing 31 Caller ID list Feature 216 29 54 Character table 24 Cleaning 75 Connecting tone Feature 416 56 Connections 21 Copy 41 Collation 41 Enlarge 41 Reduce 41 D Date and time Feature 101 23 Default copy resolution Feature 461 54 Delayed transmission Feature 412 56 Directory 26 Display Contrast Feature 145 53 Error messages 60 Document size 33 ...

Page 85: ...mber 77 Reset Feature 459 58 Resolution 32 41 Ringer pattern Feature 161 22 53 Ring setting FAX ONLY Feature 210 53 Silent fax Feature 436 57 TEL FAX Feature 212 55 S Scan contrast Feature 410 54 Sending faxes Broadcast 34 From memory 32 Manually 32 Navigator directory 34 One touch dial 34 Sending report Feature 401 33 55 Set default Feature 459 58 Storing Broadcast 34 Navigator directory 26 One t...

Page 86: ...Malaysia Sdn Bhd PLO No 1 Kawasan Perindustrian Senai KB No 104 81400 Senai Negeri Johor Darul Ta zim Malaysia Manufacturer Sales Department Panasonic Business Systems U K Panasonic House Willoughby Road Bracknell Berkshire RG12 8FP Global web site http www panasonic co jp global ...

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