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9. Help

60

For assistance, please visit http://www.panasonic.com/consumersupport

9.2 Error messages – Display

If the unit detects a problem, one or more of the following messages will appear on the display.

Display

Cause & Solution

CALL SERVICE

L

There is something wrong with the unit. Contact our service 
personnel.

CHANGE DRUM

CHANGE SUPPLIES

 

L

There is something wrong with the drum unit. Replace the drum 
unit and the toner cartridge (page 68).

CHECK DOCUMENT

L

The document was not fed into the unit properly. Re-insert the 
document. If misfeeding occurs frequently, clean the document 
feeder rollers (page 75) and try again.

CHECK DRUM

L

The drum unit is not inserted properly. Re-insert it correctly (page 
13).

CHECK MEMORY

L

The memory (telephone numbers, parameters, etc.) has been 
erased. Re-program.

CHECK PICK UP

L

Recording paper was not fed into the unit properly. Re-insert the 
recording paper (page 73).

COVER OPEN

L

The front cover is open. Close it.

DIRECTORY FULL

L

There is no space to store new items in navigator directory. Erase 
unnecessary items (page 26).

DRUM LIFE LOW

REPLACE SOON

L

The drum life is near to an end. Replace the drum unit as soon as 
possible (page 68).

FAX IN MEMORY

L

The unit has a document in memory. See the other displayed 
message instructions to print out the document. For fax memory 
capacity, see page 78.

KEEP COPYING

L

Copying has stopped due to a lack of recording paper or recording 
paper jam. See the other displayed message instructions to 
continue copying.

LOW TEMP.

L

The inside of the unit is extremely cold and cannot be operated. 
Use the unit in a warmer area. While the unit cannot be operated, 
the received documents are temporarily stored into the memory, 
and will be printed out automatically when the unit warms up.

MEMORY FULL

L

When performing memory transmission, the document being 
stored exceeded the memory capacity of the unit. Send the entire 
document manually.

L

When making a copy, the document being stored exceeded the 
memory capacity of the unit. Press 

{

STOP

}

 to clear the message. 

Divide the document into sections.

MODEM ERROR

L

There is something wrong with the unit’s modem. Contact our 
service personnel.

NO FAX REPLY

L

The other party’s fax machine is busy or has run out of recording 
paper. Try again.

OUT OF PAPER

L

Recording paper is not installed or the unit has run out of paper. 
Install paper (page 17).

L

Recording paper is not fed into the unit properly. Re-install paper 
(page 17).

FLM651-PFQX2292ZA-en.book  Page 60  Monday, September 12, 2005  2:22 PM

Summary of Contents for KX-FLM651 - Laser Fax, PC-Printer

Page 1: ...structions Model No KX FLM651 FOR FAX ADVANTAGE ASSISTANCE PHONE CALL 1 800 HELP FAX 1 800 435 7329 E MAIL TO consumer_fax us panasonic com for customers in the U S A or Puerto Rico REFER TO www panasonic com for customers in the U S A or Puerto Rico This unit is compatible with Caller ID To use this feature you must subscribe to the appropriate service of your service provider ...

Page 2: ...i Location of Controls How to use the operating instructions When following operating instructions always keep the front cover page next page open for easy reference to the buttons OPEN ...

Page 3: ...order AUTO ANSWER H HANDSET MUTE K REDIAL PAUSE J BROADCAST C HELP N RESOLUTION G CALLER ID PRINT R JUNK FAX PROHIBITOR E SCAN I CALLER ID SEARCH S LOWER T SET V COLLATE F MANUAL BROAD D Station keys B COPY START W MENU P STOP U DIRECTORY PROGRAM O MONITOR M TONE A FAX START V NAME TEL NO T VOLUME Q FLASH L NAVIGATOR Q A B D E H I F J O R Q S T U V W P K L N M C G ...

Page 4: ...r Energy Star L As an ENERGY STAR Partner Panasonic has determined that this product meets the ENERGY STAR guidelines for energy efficiency ENERGY STAR is a U S registered mark Trademarks L Microsoft Windows and PowerPoint are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries L Pentium is a registered trademark or trademark of Intel Cor...

Page 5: ...any liquid on the unit 12 To reduce the risk of electric shock do not disassemble this unit Take the unit to an authorized service center when service is required Opening or removing covers may expose you to dangerous voltage or other risks Incorrect reassembly can cause electric shock when the unit is subsequently used 13 Unplug this unit from power outlets and refer servicing to an authorized se...

Page 6: ...e drum unit to light for more than 5 minutes Do not touch or scratch the green drum surface Do not place the drum unit near dust or dirt or in a high humidity area Do not expose the drum unit to direct sunlight WARNING L To prevent the risk of fire or electrical shock do not expose this product to rain or any type of moisture L Unplug this unit from power outlets if it emits smoke an abnormal smel...

Page 7: ...L The unit should not be exposed to direct sunlight L Do not place heavy objects on top of the unit L When you leave the unit unused for a long period of time unplug this unit from the power outlet L The unit should be kept away from heat sources such as heaters kitchen stoves etc It should not be placed in rooms where the temperature is less than 10 C 50 F or greater than 32 5 C 90 5 F Damp basem...

Page 8: ...quirements 31 4 3 Sending a fax using one touch dial feature and navigator directory 32 4 4 Broadcast transmission 32 Receiving Faxes 4 5 Selecting the way to use your fax machine 34 4 6 Receiving a fax automatically Auto answer ON 35 4 7 Receiving a fax manually Auto answer OFF 35 4 8 Using the unit with an answering machine 36 4 9 Junk fax prohibitor preventing fax reception from undesired calle...

Page 9: ...the drum unit 68 Jams 9 5 Recording paper jam 71 9 6 Document jams sending 74 Cleaning 9 7 Cleaning the inside of the unit 75 10 General Information Printed Reports 10 1 Reference lists and reports 77 Specifications 10 2 Specifications 78 FCC and Other Information 10 3 FCC and Other Information 81 Limited Warranty 10 4 Limited Warranty 83 Customer Services 10 5 Customer Services directory 85 11 In...

Page 10: ...ty Notes 1 Power cord PFJA1030Z 1 2 Telephone line cord PQJA10075Z 1 3 Handset PFJXE0805Z 1 4 Handset cord PFJA1029Z 1 5 Paper stacker PFKS1096Z1 1 6 Paper tray PFKS1108Z1 1 7 Paper tray cover PFKV1100Z1 1 No need to install when using legal paper 8 Drum unit KX FA84 1 See page 80 9 Toner cartridge starter toner cartridge 1 prints about 800 letter sized pages with a 5 image area page 79 j Operatin...

Page 11: ...1 Introduction and Installation 9 For assistance please visit http www panasonic com consumersupport L Save the original carton and packing materials for future shipping and transportation of the unit ...

Page 12: ...change from pulse to tone temporarily during dialing when your line has rotary pulse service B Station keys L To use the one touch dial feature page 25 26 32 C BROADCAST L To send a document to multiple parties page 32 33 D MANUAL BROAD L To send a document to multiple parties manually page 32 33 E JUNK FAX PROHIBITOR L To use junk fax prohibitor page 37 F COLLATE L To make a collated copy page 41...

Page 13: ...ge the display of the caller information page 28 U STOP L To delete a character from names and telephone numbers page 23 25 L To return to a previous step during operation V FAX START SET L To start sending or receiving a fax L To store a setting during programming W COPY START L To copy a document page 41 1 4 Overview 1 4 1 Front view 1 The paper stacker and document stacker may not be shown in a...

Page 14: ...please visit http www panasonic com consumersupport 1 4 2 Rear view Removing the shipping tape Remove the shipping tape 1 before installation 1 USB interface connector 2 Power inlet 3 Telephone line jack 4 External telephone jack 5 Speaker 1 2 5 34 1 1 ...

Page 15: ...ght for more than 5 minutes Do not touch or scratch the green drum surface Do not place the drum unit near dust or dirt or in a high humidity area Do not expose the drum unit to direct sunlight L Do not leave the toner cartridge out of the protection bag for a long time It will decrease the toner life 1 Before opening the protection bag of the new toner cartridge shake it vertically more than 5 ti...

Page 16: ...t and dry cloth 8 Install the drum and toner unit 1 by holding the tabs L Do not touch the transfer roller 2 9 Close the front cover 1 by pushing down on both sides until locked Toner save feature If you want to reduce toner consumption set the toner save setting to ON feature 482 on page 54 The toner cartridge will last approximately 40 longer This feature may lower the print quality 1 2 3 1 2 1 ...

Page 17: ...late forward 1 and attach the paper tray cover 2 then push the tension plate back 3 Note L Do not place the unit in an area where the paper tray may be obstructed i e by a wall etc L Keep this surface 4 away from walls etc more than 50 mm 131 32 to let the unit cool down To remove the paper tray Pull the paper tray forward in the direction of the arrow When you use legal paper do not attach the pa...

Page 18: ... unit in an area where the paper stacker may be easily bumped into L Document and recording paper will be ejected from the front of the unit Do not place anything in front of the unit L The paper stacker can hold up to approximately 100 sheets of printed paper Remove the printed paper before the paper stacker becomes full 1 8 Document stacker Pull the document stacker 1 forward gently until it cli...

Page 19: ...30 sheets of 80 g m2 21 lb paper Up to 200 sheets of 90 g m2 24 lb paper Please refer to page 79 for information on recording paper L The unit is set for letter size paper by default If you want to use legal or A4 size paper change the setting feature 380 on page 54 1 Before inserting a stack of paper fan the paper to prevent paper jams 2 Pull the tension plate forward 1 3 Remove the paper tray co...

Page 20: ...2 L If the paper is not inserted correctly re adjust the paper or the paper may jam 6 Adjust the width to the size of the recording paper by sliding the right side of the guides 1 7 Attach the paper tray cover 1 8 Push the tension plate back 1 Correct Incorrect 1 2 2 1 Note L When you use A4 or legal paper change the recording paper size to A4 or LEGAL feature 380 on page 54 1 1 ...

Page 21: ... The warranty does not cover damage due to power line surges or lightning For additional protection we recommend the use of a surge protector 5 If the fax machine shares a single telephone line with a computer modem or a DSL service Fax transmission reception may be disturbed noise interference may be heard during telephone conversation or Caller ID page 27 may not function properly A filter to pr...

Page 22: ...which can be printed for quick reference BASIC SETTINGS How to set the date time your logo and fax number and note for the quick setup feature 100 on page 53 FEATURE LIST How to program the features DIRECTORY How to store names and numbers in the directory and how to dial them FAX SND RCV Help with problems sending receiving faxes COPIER How to use the copier function Q and A Frequently asked ques...

Page 23: ...Handset receiver volume While using the handset press A or B Monitor volume While using the monitor press A or B Initial Programming 2 5 Date and time You must set the date and time 1 Press MENU SYSTEM SETUP PRESS NAVI 2 Press then 1 0 1 SET DATE TIME PRESS SET 3 Press SET L The cursor will appear on the display M 01 D 01 Y 05 TIME 12 00AM 4 Enter the current month date year by selecting 2 digits ...

Page 24: ...t according to the received caller information L If the time has not previously been set Caller ID will not adjust the clock 2 6 Your logo The logo can be your name or the name of your company 1 Press MENU SYSTEM SETUP PRESS NAVI 2 Press then 1 0 2 YOUR LOGO PRESS SET 3 Press SET L The cursor will appear on the display LOGO 4 Enter your logo up to 30 characters See the following character table fo...

Page 25: ...ss or to move the cursor to the character you want to delete and press STOP L To erase all characters press and hold STOP To insert a character 1 Press or to move the cursor to the position to the right of where you want to insert the character 2 Press HANDSET MUTE to insert a space and enter the character To select characters using A or B Instead of pressing the dial keys you can select character...

Page 26: ... Example NO 1234567 L To enter a press L To enter a space press L To enter a hyphen press FLASH 5 Press SET SETUP ITEM 6 Press MENU to exit Note L Your fax number will be printed on the top of each page sent from your unit To correct a mistake Press or to move the cursor to the incorrect number and make the correction To delete a number Press or to move the cursor to the number you want to delete ...

Page 27: ...e stored items by printing the telephone number list page 77 Note L A hyphen or a space entered in a telephone number counts as two digits To correct a mistake Press or to move the cursor to the incorrect character number and then make the correction To delete a character number Press or to move the cursor to the character number you want to delete and press STOP L To erase all characters numbers ...

Page 28: ...l erasing press STOP 5 Press SET 3 2 Making a phone call using one touch dial feature or navigator directory Before using this feature store the desired names and telephone numbers in one touch dial feature and navigator directory page 25 L Keep the front cover page open for button locations 3 2 1 Using one touch dial feature 1 Lift the handset or press MONITOR 2 Select the desired station key For...

Page 29: ...dest call When the 31st call is received the oldest call is deleted Caller information can be viewed on the display one item at a time page 28 or confirmed by printing the Caller ID list page 28 L When caller information is received and it matches a telephone number stored in the fax machine s one touch dial or navigator directory the stored name will be displayed L If the unit is connected to a P...

Page 30: ... could not receive a name the display will show NO NAME RCVD L When no calls have been received the display will show NO CALLER DATA To edit a telephone number before calling back Press repeatedly after step 2 Each time you press the telephone number will be changed as follows To stop viewing Press STOP after step 2 3 4 1 Printing the Caller ID list 1 Press CALLER ID PRINT to start printing L The ...

Page 31: ...tation key or navigator directory For stations 1 3 1 Press the desired station key 2 Press A or B repeatedly to select DIAL MODE 3 Press SET 4 Press SET For stations 4 11 1 Press the desired station key 2 Press SET For stations 12 22 1 Press LOWER then press the desired station key 2 Press SET For navigator directory 1 Press or 2 Press SET 5 Press SET Note L You can confirm the stored items by pri...

Page 32: ...hines PHOTO For documents containing photographs shaded drawings etc L Using the FINE SUPER FINE and PHOTO settings will increase transmission time L If the resolution setting is changed during feeding it will be effective from the next page To redial the last number 1 Press REDIAL PAUSE 2 Press FAX START L If the line is busy the unit will automatically redial the number 1 time L To cancel redial...

Page 33: ...tions make sure feature 402 is activated page 55 For an explanation of error messages see page 59 4 2 Document requirements Minimum document size Maximum document size Effective scanning area L Shaded area will be scanned Document weight L Single sheet 45 g m2 to 90 g m2 12 lb to 24 lb L Multiple sheets 60 g m2 to 80 g m2 16 lb to 21 lb Note L Remove clips staples or other fasteners L Do not set t...

Page 34: ...m that the other party s fax machine is answering by turning ON the connecting tone feature feature 416 page 56 4 4 Broadcast transmission By storing one touch dial and navigator directory items page 25 into the broadcast memory you can send the same document to multiple parties up to 20 Your programmed items will remain in the broadcast memory allowing frequent re use L The broadcast function uti...

Page 35: ...BROAD 3 Press DIRECTORY PROGRAM 4 Press 5 Press A or B repeatedly to display the desired item you want to erase L To cancel erasing press STOP 6 Press SET 7 Press SET L To erase other items repeat steps 5 to 7 8 Press DIRECTORY PROGRAM to exit 4 4 4 Sending the same document to pre programmed parties 1 Insert the document FACE DOWN 2 If necessary press RESOLUTION repeatedly to select the desired r...

Page 36: ...mode Your situation You want to answer calls by yourself If a fax call is received you must receive the fax manually Setup Set the fax machine to TEL mode page 35 by pressing AUTO ANSWER repeatedly How to receive phone calls and faxes You have to answer all calls manually To receive a fax document press FAX START 4 5 3 Use with answering machine Your situation You want to use the fax machine with ...

Page 37: ...ts If you have subscribed to a Distinctive Ring service See page 39 4 7 Receiving a fax manually Auto answer OFF 4 7 1 Activating TEL mode Set the fax machine to TEL mode by pressing AUTO ANSWER repeatedly to display the following TEL MODE L The AUTO ANSWER light is OFF How to receive phone calls and faxes 1 Lift the handset to answer the call 2 When document reception is required a fax calling to...

Page 38: ...ng Press STOP 4 8 Using the unit with an answering machine 4 8 1 Setting up the fax machine and an answering machine 1 Connect the answering machine 1 L Answering machine is not included L Remove the stopper 2 2 Set the number of rings on the answering machine to less than 4 L This will allow the answering machine to answer the call first 3 Record a greeting message on the answering machine L We r...

Page 39: ... fax machine will not accept faxes originating from numbers that match a programmable junk fax prohibitor list L Keep the front cover page open for button locations Important L This feature does not work when manual reception is performed 4 9 1 Activating the junk fax prohibitor 1 Press JUNK FAX PROHIBITOR 2 Press 3 Press A or B repeatedly to select ON 4 Press SET 5 Press STOP to exit L While the ...

Page 40: ...edly to display JUNK LIST PRINT 3 Press SET 4 Press STOP to exit the list To erase an item from the junk fax prohibitor list 1 Press JUNK FAX PROHIBITOR 2 Press repeatedly to display JUNK LIST DISP 3 Press SET 4 Press A or B repeatedly to display the desired item 5 Press L To cancel erasing press STOP 2 times 6 Press SET L The item is erased L To erase other items repeat steps 4 to 6 7 Press STOP ...

Page 41: ... Press 1 to select ON 4 Press SET L The AUTO ANSWER indicator is ON 5 Press MENU to exit How phone calls and faxes are received If the incoming call is for the fax number the fax machine will ring with the assigned ring pattern and automatically start fax reception If the incoming call is for the phone number the fax machine will keep on ringing 5 3 Using three or more phone numbers on a single te...

Page 42: ...edly to select the ring pattern assigned for fax 1 A Standard ring one long ring 2 B Double ring two short rings 3 C Triple ring short long short rings 4 D Other triple ring short short long rings 5 B D default The fax will respond to calls with any of ring tone patterns B C and D 5 Press SET 6 Press MENU to exit Other triple ring short short long rings D 1st ring 2nd ring Ring pattern Settings in...

Page 43: ...ntaining only text PHOTO For documents containing photographs shaded drawings etc Note L You can change the default resolution in feature 461 page 54 6 1 1 More copying features To enlarge a document 1 Insert the document then press COPY START 2 Press A repeatedly to select from 105 to 200 by changing the enlargement rate 5 at a time 3 Press COPY START L The unit will only enlarge the center of th...

Page 44: ...mber of original document for collating copies depends upon the contents of pages and resolution Approximately 50 pages of ITU T No 1 Test Chart in MIXED mode can be stored at a time if the unit has no documents in memory See page 78 of the specifications for details L If memory becomes full while storing the unit will only print out the stored pages L After copying the collating feature will turn...

Page 45: ...r Hardware CD ROM drive Hard disk drive with at least 100 MB of available space USB interface 1 Multi Function Station software does not work with Windows XP Professional x64 Edition 64bit a new version of Windows XP Professional that was released in and after April 2005 Note L Be sure to use a USB 2 0 certified cable if your computer is equipped with the Hi Speed USB 2 0 interface Warning L To as...

Page 46: ... and scanner if necessary 7 Click Install then follow the on screen instructions L The files will be copied to your computer Note L If the screen prompts to insert the CD ROM for operating system when installing Multi Function Station insert it into your CD ROM drive To use the other unit with the computer You need to add the printer driver for each unit as follows Click Start then select All Prog...

Page 47: ... Caller ID list L To store caller information into directories PC FAX page 49 L To send a document created on the computer L To display a document received on the computer Device Monitor page 51 L To display the current status of the fax machine Readiris OCR page 49 L To convert an image into editable text data Setup L To change the setting for OCR Help L For detailed instructions on Multi Functio...

Page 48: ...L For details about the paper specifications see page 46 79 Setting the printer properties You can change the printer setting in step 3 We recommend that you test paper especially special sizes and types of paper on the fax machine before purchasing large quantities You can change the settings on following tabs Paper Paper size paper type etc Output Pages per sheet etc Quality Graphics mode resolu...

Page 49: ... Wrinkles may occur in some cases even if high quality envelopes are used L Avoid printing in high humidity above 70 relative humidity RH High humidity may cause the envelope to curl pick up excess toner or seal the envelope L Avoid printing below 10 C 50 F with less than 30 RH or it may cause light printing L Store envelopes away from moisture and humidity where they can lay flat and their edges ...

Page 50: ...scanned image L If you select B W Graphic for scan mode the resolution will be set to 200 dpi 6 Click Scan L If you preview the scanned image in step 5 set the document again and click Scan L The scanned image will be displayed in the Multi Function Viewer window after scanning L To save the scanned image select Save As from the File menu L To cancel scanning while the document is being scanned cl...

Page 51: ...lication window after scanning L To cancel scanning while the document is being scanned click Cancel Note L Depending on the application used the appearance may differ slightly Remote Control 7 6 Operating the fax machine from your computer You can easily operate the following functions from your computer Storing editing or erasing items in directories page 25 32 Programming the features page 53 t...

Page 52: ...ion 7 7 2 Receiving a fax into your computer You can receive a fax document on your computer The received fax document is saved as an image file TIFF G4 format To receive a fax document using your computer make sure the following features are set beforehand PC fax reception feature 442 on page 57 1 Press AUTO ANSWER repeatedly to turn the auto answer setting ON page 35 2 Start Multi Function Stati...

Page 53: ...ar 3 You can confirm the status of the fax unit Status Current status of the fax unit Note L Additional information toner and recording paper status etc will be displayed in Status tab by clicking Advanced Information L The status of the fax machine will be updated automatically L If the printing error occurs Device Monitor will be started automatically and display the error information L For deta...

Page 54: ...code and a 3 digit number 1 Press MENU 2 Select the feature s category you wish to program Press or repeatedly to display the desired feature s category BASIC FEATURE ADVANCED FEATURE 3 Press SET 4 Select the feature you wish to program Press or repeatedly to display the desired feature L The current setting of the feature will be displayed 5 Press A or B repeatedly to display the desired setting ...

Page 55: ...e date and time 1 0 1 Enter the date and time using the dial keypad See page 21 for details Setting your logo 1 0 2 Enter your logo using the dial keypad See page 22 for details Setting your fax number 1 0 3 Enter your fax number using the dial keypad See page 24 for details Setting the dialing mode 1 2 0 See page 20 for details Setting flash time 1 2 1 The flash time depends on your telephone exc...

Page 56: ...er 2 A4 A4 size paper 3 LEGAL Legal size paper Setting the scan contrast 4 1 0 To send or copy a document with faint or dark writing set this feature before transmission or copying 1 NORMAL default Used for normal writing 2 DARKER Used for faint writing 3 LIGHT Used for dark writing Changing the default copy resolution 4 6 1 To change the default resolution setting for copying 1 MIXED default For ...

Page 57: ...tions 1 ON default The unit will print a journal report automatically after every 30 new fax transmissions and receptions page 31 Sending documents overseas 4 1 1 If you cannot send a fax overseas even if the number is correct and the line is connected activate this feature before sending the fax This feature improves the reliability by reducing the transmission speed 0 OFF Deactivates this featur...

Page 58: ...ancel after programming press STOP then SET Setting the Error Correction Mode ECM 4 1 3 This feature is available when the sending receiving fax machines are ECM compatible 0 OFF Deactivates this feature 1 ON default If there is an error during fax transmission reception the fax machine will support the communication Setting the connecting tone 4 1 6 If you often have trouble when sending faxes th...

Page 59: ...nue until you clear the printing problem and make sure the unit is supplied with enough paper to print the stored document 0 OFF Deactivates this feature 1 ON default You will be alerted to a reception problem by a beeping sound Setting friendly reception 4 3 8 To receive a fax automatically when you answer a call and hear a fax calling tone slow beep 0 OFF You have to press FAX START for fax rece...

Page 60: ...esetting advanced features to their default settings 4 5 9 0 NO default 1 YES To reset the advanced features 1 Press MENU 2 Press then 4 5 9 3 Press 1 to select YES 4 Press SET 5 Press SET again 6 Press MENU Feature Code Selection ...

Page 61: ...cause of a problem with the other party s fax machine Check with the other party JUNK FAX PROH REJECT L The junk fax prohibitor feature of this unit rejected fax reception MEMORY FULL L The memory is full of received documents due to a lack of recording paper or a recording paper jam Install paper page 17 or clear the jammed paper page 71 NO DOCUMENT FAILED PICKUP L The document was not fed into t...

Page 62: ...d Replace the drum unit as soon as possible page 68 FAX IN MEMORY L The unit has a document in memory See the other displayed message instructions to print out the document For fax memory capacity see page 78 KEEP COPYING L Copying has stopped due to a lack of recording paper or recording paper jam See the other displayed message instructions to continue copying LOW TEMP L The inside of the unit i...

Page 63: ...the document Divide the document into two or more sheets and try again REPLACE DRUM CHANGE SUPPLIES L The drum life is complete Replace the drum unit immediately page 68 RX MEMORY FULL L The memory is full of received documents due to a lack of recording paper or a recording paper jam Install paper page 17 or clear the jammed paper page 71 TONER EMPTY CHANGE SUPPLIES L The toner life is complete R...

Page 64: ...ng feature 120 on page 20 The unit does not ring L The ringer volume is turned OFF Adjust it page 21 Problem Cause Solution The other party complains they only hear a fax tone and cannot talk L FAX ONLY mode is set Tell the other party the number is only used for faxes L Change to TEL mode by pressing AUTO ANSWER L If you use a Distinctive Ring service make sure you have set the same ring pattern ...

Page 65: ...ines white lines or smudges appear on their received document L The glass or rollers are dirty with correction fluid etc Clean them page 75 Please do not insert a document before correction fluid has dried completely Problem Cause Solution I cannot receive documents L You may have subscribed to a voice mail service due to service packs offered by your telephone company Fax reception may not be pos...

Page 66: ... computer page 50 When an extension telephone is connected I cannot receive documents by pressing 9 L You must set remote fax activation to ON feature 434 on page 57 beforehand L Press 9 firmly L You may have changed the remote fax activation code from 9 default setting Verify the remote fax activation code feature 434 on page 57 L The memory is full of received documents due to a lack of recordin...

Page 67: ... too long Shorten the message Record a message up to 10 seconds long L The answering machine rings too many times Set to 1 or 2 rings I cannot receive voice messages L Check if the answering machine is turned ON and connected to the fax machine properly page 36 L Set the number of rings on the answering machine to 1 or 2 I pressed the remote access code to access the answering machine remotely but...

Page 68: ...layed after the printer driver has been installed A printing error occurred while using PC FAX and Remote Control L The printer driver is used for PC FAX and Remote Control The transmission error will be displayed as the printing error Multi Function Station does not work properly L If you connect the USB cable to USB hub connect it to the USB port of your computer directly L Make sure you have in...

Page 69: ... PowerPoint or other applications L Select Color or remove the check next to Grayscale in the print dialog so that colored text will be printed in grayscale I cannot install or uninstall Multi Function Station L Some of the files needed to install or uninstall Multi Function Station may be corrupted Use the MfsCleaner utility found on the included CD ROM to solve the problem 1 Insert the included ...

Page 70: ...occur from the use of a non Panasonic toner cartridge and drum unit L The drum unit contains a photosensitive drum Exposing it to light may damage the drum Once you have opened the protection bag Do not expose the drum unit to light for more than 5 minutes Do not touch or scratch the green drum surface Do not place the drum unit near dust or dirt or in a high humidity area Do not expose the drum u...

Page 71: ...e used toner cartridge firmly until the triangles 2 match 6 Remove the used cartridge 1 from the drum unit 2 L The toner may stick to the cartridge and the drum unit Be careful when handling See page 4 for details L Do not drop the toner on the green drum surface 3 L Put the used toner cartridge into the protection bag 7 If you replace the drum unit at the same time remove the new drum unit from t...

Page 72: ... cartridge correctly L If the lower glass 2 is dirty clean it with a soft and dry cloth 11 Install the drum and toner unit 1 by holding the tabs 12 Close the front cover 1 by pushing down on both sides until locked L While the unit displays PLEASE WAIT do not open the front cover or disconnect the power cord Waste disposal method Waste material should be disposed of under conditions which meet all...

Page 73: ...n the front cover 1 holding OPEN 2 2 Remove the jammed paper 1 carefully by pulling it toward you L Do not touch the transfer roller 2 3 Close the front cover 1 by pushing down on both sides until locked 9 5 2 When the recording paper has jammed near the recording paper exit 1 Lift open the front cover 1 holding OPEN 2 Caution The fuser unit 3 gets hot Do not touch it 1 2 3 1 2 Caution The fuser u...

Page 74: ...o pull free from the rear cabinet 4 Lift both green levers 1 forward until they stop 5 Remove the jammed paper 1 from the fuser unit by pulling it upwards carefully then install the drum and toner unit 6 Push back the levers 1 to the original position 7 Close the front cover 1 by pushing down on both sides until locked 8 Pull the tension plate forward 1 then re insert the recording paper 2 1 1 2 3...

Page 75: ... 5 3 When the recording paper is not fed into the unit properly The display will show the following CHECK PICK UP 1 Pull the tension plate forward 1 then remove the paper tray cover 2 Remove the recording paper 3 2 Re insert the recording paper Attach the paper tray cover then push back the tension plate see steps 7 to 8 on page 18 L Before re inserting make sure to fan and straighten the recordin...

Page 76: ... the front cover 1 and pull open the inner cover 2 L Do not touch the transfer roller 3 3 Remove the jammed document carefully 1 4 Push back the inner cover 5 Close the front cover 1 by pushing down on both sides until locked Note L Do not pull out the jammed document forcibly before opening the front cover Caution The fuser unit 3 gets hot Do not touch it 1 2 3 3 2 1 1 1 ...

Page 77: ... tissues to clean the inside of the unit 1 Disconnect the power cord and the telephone line cord 2 Lift open the front cover 1 holding OPEN 2 3 Clean the document separation roller 1 with a cloth moistened with isopropyl rubbing alcohol and let all parts dry thoroughly 4 Hold the center part of the front cover 1 and pull open the inner cover 2 L Do not touch the transfer roller 3 5 Clean the docum...

Page 78: ... drum and toner unit 1 by holding the two tabs 8 Clean the lower glass 1 with a soft and dry cloth 9 Re install the drum and toner unit 1 by holding the tabs 10 Close the front cover 1 by pushing down on both sides until locked 11 Reconnect the power cord and the telephone line cord 1 1 1 1 ...

Page 79: ...transmission and reception This report can be printed automatically after every 30 fax communications feature 402 on page 55 BROADCAST LIST Provides you with names and numbers which are stored in the broadcast memory page 32 PRINTER TEST Allows you to check the print quality of your unit If the test print has a dirty pattern or blurred points or lines clean the inside of the unit page 75 If printi...

Page 80: ...vironment 10 C 32 5 C 50 F 90 5 F 20 80 RH Relative Humidity Dimensions Approx height 370 mm width 430 mm depth 480 mm 149 16 1615 16 187 8 Mass Weight Approx 9 4 kg 20 2 lb Power consumption Standby Approx 8 W Transmission Approx 15 W Reception Approx 290 W Copy Approx 290 W Maximum Approx 900 W When the fuser lamp turns on Power supply 120 V AC 60 Hz Fax memory capacity 2 MB in total Approx 150 ...

Page 81: ... and cause damage Moist paper Inkjet paper L Some paper only accepts print on one side Try using the other side of the paper if you are not happy with the print quality or if misfeeding occurs L For proper paper feeding and best print quality we recommend using long grained paper L Do not use paper of different types or thickness at the same time This may cause a paper jam L Avoid double sided pri...

Page 82: ...ere are various factors that determine the actual drum life such as temperature humidity type of paper and how much toner you use for the number of sheets per print job The estimated drum life is approx 10 000 sheets The actual number of sheets your drum will print may be significantly less than these estimates Because many of the factors that determine the actual drum life cannot be controlled we...

Page 83: ... trouble is experienced with this equipment for repair or warranty information please contact a Factory Servicenter or other Authorized Servicer If the equipment is causing harm to the telephone network the telephone company may request that you disconnect the equipment until the problem is resolved Connection to party line service is subject to state tariffs Contact the state public utility commi...

Page 84: ... from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Responsible Party Panasonic Corporation of North America One Panasonic Way Secaucus NJ 07094 Technical Support Panasonic Consumer Electronics Company Division of Panasonic Corporation of North America One Panasonic Way Secaucus NJ 07094 Telephone 1 800 HELP FAX 1 800 435 7329 ...

Page 85: ...ry In or Mail In Service For Carry In or Mail In Service in the United States call 1 800 HELP FAX 1 800 435 7329 For assistance in Puerto Rico call Panasonic Puerto Rico Inc 787 750 4300 or fax 787 768 2910 Limited Warranty Limits And Exclusions This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship and DOES NOT COVER normal wear and tear or cosmetic damage The Limit...

Page 86: ...oting support Panasonic offers two value based cost effective solutions 1 Panasonic Continued Services 900 fee based support 1 900 FAX HELP 1 900 329 4357 This exceptional service is charged directly to your telephone bill at only 2 49 per minute 2 Panasonic Premier Service Club PPSC 1 800 435 7329 PPSC provides toll free troubleshooting support at only 7 99 for a one time sampler or 23 95 for a o...

Page 87: ...se Parts and Accessories or make Customer Service and Literature requests by visiting our Web Site at http www panasonic com consumersupport or E mail us via consumer_fax us panasonic com Contact For in Limited Warranty programming and Troubleshooting Support Fax Advantage assistance and Service Location finder 1 800 HELP FAX 435 7329 For out of Limited Warranty technical and troubleshooting suppo...

Page 88: ...back 28 Storing 29 Caller ID list Feature 216 27 54 Character table 22 Cleaning 75 Confirmation report Feature 401 31 55 Connecting tone Feature 416 56 Connections 19 Copy 41 Collation 41 Enlarge 41 Reduce 41 D Date and time Feature 101 21 Default copy resolution Feature 461 54 Delayed transmission Feature 412 56 Dialing mode Feature 120 20 Directory 25 Display Contrast Feature 145 53 Error messag...

Page 89: ...r down 67 Printer test 77 Setup 77 Telephone number 77 Reset Feature 459 58 Resolution 30 41 Ringer pattern Feature 161 21 53 Ring pattern for Distinctive Ring Feature 431 40 Ring setting FAX ONLY Feature 210 54 S Scan contrast Feature 410 54 Sending faxes Broadcast 33 From memory 30 Manually 30 Navigator directory 32 One touch dial 32 Set default Feature 459 58 Storing Broadcast 32 Navigator dire...

Page 90: ...uct Any unit that is replaced by Panasonic and not shipped with proper proof of purchase by you will be subject to a minimum 100 00 charge The original unit must be properly packaged in the same manner as the replacement unit utilizing the packing materials provided Damage due to improper or inadequate packing will be charged to you as an out of warranty cost If our 1 800 HELP FAX technicians dete...

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