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5. Communicating Within Your Office
Key Telephone User Guide
53
3.
Remain on the line until the called party answers.
1.
Do one of the following:
USING MESSAGE WAITING/CALLBACK
You can leave a callback request message (or message waiting indication) for a busy
extension or one that does not answer. After sending the callback message, you hang
up the phone and wait for the call back. The called party’s message indicator lamp
then flashes that a message has been received.
When the message indicator lamp flashes, it indicates either a callback message
from another extension or, if your system uses voice mail, a voice message. For a
callback message, the display reflects the extension or name that sent the message.
For a voice message, the display reflects that a new message has been received.
If multiple messages have been received, the display reflects the number of
messages and indicates the origin of the first message (i.e., the extension number or
voice mail).
Note:
You can use the MSG key to answer callback requests.
1.
Pick up the handset or press the ON/OFF key.
2.
Dial the extension number.
3.
While the phone is still ringing or when you hear the busy tone, enter the
Message Wait code (
default = 4
(HK/UK) or
4#
). (The message lamp flashes at the
called extension.) (Note: You may need to dial 1 to change to tone calling before
sending the message.)
4.
Replace the handset or press the ON/OFF key.
To . . .
Do . . .
Answer a call
a. After receiving an alert tone, replace the handset or
press the ON/OFF key to end the first call.
b. Lift the handset or press the ON/OFF key again to
connect to the waiting call..
Toggle between two calls (using
Broker’s Hold)
a. After receiving an alert tone, press the HOLD key to
put the first call on hold.
b. Press the ON/OFF key to pick up the second call.
To answer a Camp-on (Call Waiting) signal
To send a Message Waiting/Callback request