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Panasonic HomeHawk KX-HN1003, Installation Manual

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Panasonic HomeHawk KX-HN1003 Installation Manual Download Page 12

– Faces or objects may appear

dark when there is light
behind the subject (i.e.,
backlighting).

– Image quality may be

reduced in dark locations.

– Images may appear hazy

when there are outdoor lights
in use.

Protecting your recordings

R

Do not remove the microSD
card or disconnect the product’s
AC adaptor while reading or
writing data to the microSD
card. Data on the card could
become corrupted.

R

If a microSD card malfunctions
or is exposed to
electromagnetic waves or static
electricity, data on the card
could become corrupted or
erased. Therefore, we
recommend backing up
important data to a computer or
other device.

Notice

12

For assistance, please visit http://shop.panasonic.com/support

Important Information

HN1003W_(en_en)_0302_ver001.pdf   12

2018/03/02   14:18:12

Summary of Contents for HomeHawk KX-HN1003

Page 1: ...ails about how to use the camera refer to the User s Guide page 28 Please read this document before using the unit and save it for future reference For assistance please contact us at 1 800 272 7033 or visit our Web site http shop panasonic com support for customers in the U S A Please register your product http shop panasonic com support In order to use this device download the latest version of ...

Page 2: ...the HomeHawk app 17 Setting up the camera initial setup 18 Registering additional mobile devices to the camera 21 Resetting the camera 22 Appendix Information about wireless communication 23 Information about sensor features 24 Information about night vision mode 26 Wall mounting 26 Adjusting the angle 26 Removing the stand 27 Accessing the User s Guide 28 Specifications 28 Open source software no...

Page 3: ... in the U S and other countries R iPad mini is a trademark of Apple Inc R Android and Google Play are registered trademarks or trademarks of Google Inc R Microsoft Windows and Internet Explorer are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries R WPA and WPA2 are registered trademarks or trademarks of Wi Fi Alliance R All other trade...

Page 4: ...nd microSDXC memory cards In this document the term microSD card is used as a generic term for any of the supported cards 4 For assistance please visit http shop panasonic com support Introduction HN1003W_ en_en _0302_ver001 pdf 4 2018 03 02 14 18 12 ...

Page 5: ...ric shock relies on Double Insulation or Reinforced Insulation Direct current D C ON power Protective earth OFF power Protective bonding earth Stand by power Functional earth ON OFF power push push For indoor use only Caution risk of electric shock For assistance please visit http shop panasonic com support 5 Important Information HN1003W_ en_en _0302_ver001 pdf 5 2018 03 02 14 18 12 ...

Page 6: ...d safe operation of your product WARNING Power connection R Use only the power source marked on the product R Do not overload power outlets and extension cords This can result in the risk of fire or electric shock R Completely insert the AC adaptor power plug into the power outlet Failure to do so may cause electric shock and or excessive heat resulting in a fire R Regularly remove any dust etc fr...

Page 7: ... Hazard Children have STRANGLED in cords Keep this cord out of the reach of children more than 1 m 3 feet away R Do not allow the AC adaptor cord to be excessively pulled bent or placed under heavy objects R Keep small parts such as microSD cards out of the reach of children There is a risk of swallowing In the event they are swallowed seek medical advice immediately Operating safeguards R Unplug ...

Page 8: ... and is easily accessible R Mount the product on the stable location where the camera can be adequately supported when installing R Do not mount the product on soft material It may fall down break or cause injury R Do not mount the product on the following materials gypsum board ALC autoclaved lightweight cellular concrete concrete block plywood less than 25 mm 1 inch thick etc Preventing accident...

Page 9: ...If you lose your mobile device change the password used to access this product R If you enable the product s auto login feature enable the screen lock or similar security feature on your mobile device R Take care when performing important security related operations such as deleting unit IDs R To prevent disclosure of personal information enable the screen lock or similar security feature on your ...

Page 10: ...age and noise free communications place this product at a convenient central location with no obstructions between this product and the wireless router away from electronic appliances such as TVs radios personal computers wireless devices or other phones facing away from radio frequency transmitters such as external antennas of mobile phone cell stations Avoid putting this product on a bay window ...

Page 11: ...interference Move away from the electrical appliances Privacy and rights of portrait When installing or using the camera please take into consideration the rights of others with regard to privacy It is generally said that privacy means the ability of an individual or group to stop information about themselves from becoming known to people other than those whom they choose to give the information R...

Page 12: ...oduct s AC adaptor while reading or writing data to the microSD card Data on the card could become corrupted R If a microSD card malfunctions or is exposed to electromagnetic waves or static electricity data on the card could become corrupted or erased Therefore we recommend backing up important data to a computer or other device Notice 12 For assistance please visit http shop panasonic com suppor...

Page 13: ... images or sound when the shutter is closed D Microphone E LED indicator F microSD card slot G Stand H MSETUPN Used when performing initial setup I Speaker J micro USB connector Used to connect the AC adaptor to the camera K Reset button Used to reset the camera s settings page 22 L Temperature sensor For assistance please visit http shop panasonic com support 13 Setup HN1003W_ en_en _0302_ver001 ...

Page 14: ...ired Green blinking slowly Initial setup is in progress with mobile device connected Green blinking Initial setup is starting Red lit Motion detected 1 or camera is starting up Red blinking slowly Live images are being viewed or recorded or camera is starting up Red blinking Device malfunction 1 You can configure the camera so that its LED indicator does not light during normal operation or when m...

Page 15: ...SD card and then remove it Note about power connections AC adaptor connection R The AC adaptor must remain connected at all times It is normal for the adaptor to feel warm during use R The AC adaptor should be connected to a vertically oriented or floor mounted AC outlet Do not connect the AC adaptor to a ceiling mounted AC outlet as the weight of the adaptor may cause it to become disconnected Po...

Page 16: ... up the camera page 18 Use the HomeHawk app to configure the camera to connect to your wireless router and then register your mobile device to the camera 3 Optional Register additional mobile devices page 21 You can register additional mobile devices to the camera for a total of 8 16 For assistance please visit http shop panasonic com support Setup HN1003W_ en_en _0302_ver001 pdf 16 2018 03 02 14 ...

Page 17: ... As of October 2017 Note R The HomeHawk app may not function properly depending on the operating environment such as the model of your mobile device peripherals connected to your mobile device and the apps installed on your mobile device R Operating systems for mobile devices are continually updated Accordingly the versions of operating systems the HomeHawk app supports may also be updated R The f...

Page 18: ...t light in green or if you experience trouble during this procedure reset the camera page 22 and then repeat this procedure 2 Start the HomeHawk app R The end user license agreement is displayed the first time you start the app 3 Follow the on screen instructions 4 Tap Indoor HD Camera 5 Tap Set up the HD Camera 6 When prompted press the MSETUPN button on the back of the camera and then tap Next R...

Page 19: ... password an error is displayed Repeat the initial setup procedure from the beginning 10 When prompted press the MSETUPN button on the back of the camera R The camera registers your mobile device 11 When prompted set the password that will be used to access the camera 12 When prompted enter a name for your mobile device and then tap OK R This setting allows you to change the name assigned to your ...

Page 20: ...e password required to connect to your wireless router and then tap Next R The camera and your mobile device connect to your wireless router R If you enter the wrong password an error is displayed Repeat the initial setup procedure from the beginning 8 When prompted press the MSETUPN button on the back of the camera R The camera registers your mobile device 9 When prompted set the password that wi...

Page 21: ...pp R If prompted follow the on screen instructions and select the appropriate region country 2 Tap Indoor HD Camera 3 Tap Add This Mobile Device 4 When prompted press the MSETUPN button on the back of the camera R The camera registers your mobile device 5 When prompted enter the password required to access the camera R This password was set during initial setup 6 When prompted enter a name for you...

Page 22: ...nds then release the button when the camera beeps RESET RESET R The camera s settings are reset 3 Wait for the camera s LED to light in green Note R After resetting the camera you cannot use the camera again until it is set up Refer to the relevant page in this section to set up the camera 22 For assistance please visit http shop panasonic com support Setup HN1003W_ en_en _0302_ver001 pdf 22 2018 ...

Page 23: ...th devices Indoor areas where antitheft devices or 2 4 GHz frequency devices such as POS systems are used R Do not place the camera in areas where the following materials or objects are located between the camera and the wireless router These materials and objects may interfere with wireless communication or cause wireless transmission speed to become slower Metallic doors or shutters Walls contai...

Page 24: ...The camera can detect motion by recognizing changes in the brightness of areas that are visible to the camera A Vertical detection range approx 67 Note R Movement may be incorrectly detected when the moving object and the background have similar colors R Movement may be incorrectly detected when there are sudden changes to the overall brightness level such as when lights are turned on R Detection ...

Page 25: ... R The temperature sensor may not detect temperature accurately if the camera is exposed to warm or cool breezes from heating cooling systems R You can adjust the temperature setting of the temperature sensor For more information refer to the User s Guide page 28 Sound sensor The sensor is triggered when the set sound level is exceeded Note R The sound sensor may not function as desired when the c...

Page 26: ...at can be seen in the dark R If the camera is installed in front of a window and points directly at the window images may be poor when night vision mode is active Wall mounting Drive two screws not supplied into the wall and then mount the unit as shown A A B B 31 mm 1 7 32 inches Screws Note R Make sure that the wall and the fixing method are strong enough to support the weight of the unit Adjust...

Page 27: ...own Note R When mounting a tripod to the camera do not mount a tripod with a screw length of 6 5 mm 1 4 inches or more This may damage the camera Attaching the stand Insert a thin non metallic object into the groove on the bottom of the camera body and then attach the stand by rotating its base as shown For assistance please visit http shop panasonic com support 27 Appendix HN1003W_ en_en _0302_ve...

Page 28: ...02 11a b g n R Frequency range 2 412 GHz 2 462 GHz channels 1 11 5 180 GHz 5 320 GHz channels 36 64 5 500 GHz 5 700 GHz channels 100 140 5 745 GHz 5 825 GHz channels 149 165 R RF transmission power 100 mW peak transmission power R Encryption WPA2 PSK TKIP AES WPA PSK TKIP AES WEP 128 64 bit R Power source 120 V AC 60 Hz R Power consumption Standby approx 2 3 W Maximum approx 3 8 W R Operating cond...

Page 29: ... LGPL and other conditions Please read all licence information and copyright notices related to the open source software used by this product This information is available at the following web page https panasonic net cns pcc support homehawk At least three 3 years from delivery of this product Panasonic Corporation will give to any third party who contacts us at the contact information provided b...

Page 30: ...Agreement EULA for the HomeHawk app is available at the following web page https panasonic net cns pcc support homehawk 30 For assistance please visit http shop panasonic com support Appendix HN1003W_ en_en _0302_ver001 pdf 30 2018 03 02 14 18 13 ...

Page 31: ...used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or m...

Page 32: ...ches or more between the product and all person s body R This product may not be collocated or operated in conjunction with any other antenna or transmitter R For body worn operation the device must be used only with a non metallic accessory Use of other accessories may not ensure compliance with FCC RF exposure requirements Notice R FCC ID can be found on the rear of the unit 32 For assistance pl...

Page 33: ...r Panasonic products Accessories Parts for your Camera Phone A V products TV Computers Networking Personal Care Home Appliances Headphones Ba eries Backup Chargers more For Product Informa on Opera ng Assistance Parts Owner s Manuals Dealer and Service info go to http shop panasonic com support For the hearing or speech impaired TTY 1 877 833 8855 As of June 2015 For assistance please visit http s...

Page 34: ...atteries antennas and cosmetic parts cabinet This warranty only applies to products purchased and serviced in the United States This warranty is extended only to the original purchaser of a new product which was not sold as is Home Network System Products microSD card Included model only 90 days N A When shipping the unit carefully pack include all supplied accessories listed in the Owner s Manual...

Page 35: ...s attributable to acts of God THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER LIMITED WARRANTY COVERAGE THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF THIS WARRANTY ALL EXPRESS AND IMPLIED WARRANTIES INCLUDING THE WARRANTY OF MERCHANTABILITY ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY PARTS AND...

Page 36: ...e User s Guide and refer to the Troubleshooting section For your future reference We recommend keeping a record of the following information to assist with any repair under warranty Serial No Date of purchase found on the rear of the unit Name and address of dealer Attach your purchase receipt here Two Riverfront Plaza Newark NJ 07102 5490 Panasonic Corporation 2017 HN1003W_ en_en _0302_ver001 pdf...

Page 37: ...Notas HN1003W_ es_es _0302_ver001 pdf 20 2018 03 02 15 43 53 ...

Page 38: ...Guía del Usuario Nota R No se admite Microsoft Windows Internet Explorer 8 y versiones anteriores R Se recomienda Android 4 1 y versiones posteriores R También puede acceder a la Guía del usuario mediante la página web a continuación https panasonic net cns pcc support homehawk manual Para obtener ayuda visite http shop panasonic com support 19 Apéndice HN1003W_ es_es _0302_ver001 pdf 19 2018 03 0...

Page 39: ...a R Al colocar el trípode en la cámara no coloque un trípoe con una longitud de tornillo de 6 5 mm 1 4 pulgadas o más Esto podría provocar daños a la cámara Colocar el soporte Inserte un objeto fino no metálico en la ranura que hay bajo la cámara y coloque el soporte rotando la base como se muestra 18 Para obtener ayuda visite http shop panasonic com support Apéndice HN1003W_ es_es _0302_ver001 pd...

Page 40: ...color rojo tenue que puede verse en la oscuridad R Si la cámara está instalada frente a una ventana y apunta directamente a la ventana es posible que la calidad de las imágenes sea baja cuando el modo de visión nocturna esté activo Montaje en la pared Instale dos tornillos no se incluyen en la pared y luego monte la unidad como se muestra A A B B 31 mm 1 7 32 pulgadas Tornillos Nota R Asegúrese de...

Page 41: ...tura no detecte la temperatura de forma adecuada si la cámara se expone a las brisas cálidas o frías del sistema de calentamiento enfriamiento R Puede ajustar la configuración de temperatura del sensor de temperatura Para obtener más información consulte la Guía del usuario página 19 Sensor de audio El sensor se activa cuando se supera el nivel de audio establecido Nota R El sensor de audio no fun...

Page 42: ...ctar movimiento La cámara puede detectar el movimiento al reconocer los cambios en el brillo de áreas que la cámara puede ver A Alcance de detección vertical aprox 67 Nota R Es posible que no se detecte correctamente el movimiento cuando el objeto en movimiento y el fondo tengan colores similares R Es posible que no se detecte correctamente el movimiento cuando haya cambios bruscos en el nivel gen...

Page 43: ...tivos Bluetooth Interiores donde haya dispositivos antirrobos o dispositivos en frecuencias de 2 4 GHz como los sistemas POS R No coloque la cámara en áreas donde se encuentren los siguientes materiales u objetos entre la cámara y el enrutador inalámbrico Dichos materiales y objetos pueden interferir con la comunicación inalámbrica o pueden provocar que la velocidad de transmisión se reduzca Puert...

Page 44: ...te el botón cuando la cámara emita un sonido RESET RESET R Se restableció la configuración de la cámara 3 Espere a que el Led de la cámara quede encendido con luz verde Nota R Después de resetear la cámara no podrá utilizarla hasta que la configure de nuevo Consulte la página de esta sección correspondiente a la configuración de la cámara Para obtener ayuda visite http shop panasonic com support 1...

Page 45: ...nstrucciones en pantalla y seleccione la región y el país apropiados 2 Toque Cámara HD interior 3 Toque Añadir este dispositivo móvil 4 Cuando se le solicite presione el botón MSETUPN en la parte posterior de la cámara R La cámara registra el dispositivo móvil 5 Cuando se le solicite introduzca la clave que se requiere para acceder a la cámara R Esta clave se estableció durante la configuración in...

Page 46: ...ve requerida para conectarse al enrutador inalámbrico y a continuación presione Sig R La cámara y el dispositivo móvil se conectan a su enrutador inalámbrico R Si ingresa la clave incorrecta aparecerá un error Repita el procedimiento de configuración inicial desde el comienzo 8 Cuando se le solicite presione el botón MSETUPN en la parte posterior de la cámara R La cámara registra el dispositivo mó...

Page 47: ... incorrecta aparecerá un error Repita el procedimiento de configuración inicial desde el comienzo 10 Cuando se le solicite presione el botón MSETUPN en la parte posterior de la cámara R La cámara registra el dispositivo móvil 11 Cuando se le solicite establezca la clave que utilizará para acceder a la cámara 12 Cuando se le solicite introduzca un nombre para el dispositivo móvil y toque Aceptar R ...

Page 48: ...de R Si el Led no se enciende con luz verde o si tiene problemas durante el procedimiento resetee la cámara página 13 y repita el procedimiento 2 Inicie la aplicación HomeHawk R El contrato de licencia para el usuario final aparece al iniciar la aplicación por primera vez 3 Siga las instrucciones en pantalla 4 Toque Cámara HD interior 5 Toque Configurar la cámara HD 6 Cuando se le solicite presion...

Page 49: ... a octubre de 2017 Nota R Es posible que la aplicación HomeHawk no funcione correctamente dependiendo del entorno de operación como el modelo de su dispositivo móvil los periféricos conectados al mismo y las aplicaciones instaladas en él R Los sistemas operativos de los dispositivos móviles se actualizan constantemente Por consiguiente también podrían actualizarse las versiones de los sistemas ope...

Page 50: ... página 9 Use la aplicación HomeHawk para configurar la cámara y que se conecte al enrutador inalámbrico a continuación registre el dispositivo móvil en la cámara 3 Opcional Registro de dispositivos móviles adicionales página 12 Puede registrar un total de 8 dispositivos móviles adicionales a la cámara Para obtener ayuda visite http shop panasonic com support 7 Configuración HN1003W_ es_es _0302_v...

Page 51: ...uministro eléctrico R La cámara no funciona durante las fallas del suministro eléctrico 6 Para obtener ayuda visite http shop panasonic com support Configuración HN1003W_ es_es _0302_ver001 pdf 6 2018 03 02 15 43 52 ...

Page 52: ...siónela hacia dentro primero y luego ex tráigala Nota acerca de las conexiones de alimentación Adaptador de corriente alterna R El adaptador de corriente debe permanecer conectado en todo momento es normal que el adaptador se caliente durante su uso R El adaptador de corriente debe estar conectado a un enchufe de corriente orientado verticalmente o en una toma de corriente alterna colocada en el p...

Page 53: ...len tamente La configuración inicial está en curso con el dispo sitivo móvil conectado Verde parpadeante La configuración inicial está arrancando Rojo encendido Se detectó movimiento 1 o la cámara se está ini ciando Rojo parpadeando len tamente Las imágenes se están visualizando o grabando o la cámara se está iniciando Rojo parpadeante Funcionamiento incorrecto del dispositivo 1 Puede configurar l...

Page 54: ...a cuando el protec tor está cerrado D Micrófono E Led indicador F Ranura para tarjeta microSD G Soporte H MSETUPN Se usa durante la configuración inicial I Altavoz J Conector micro USB Se usa para conectar el adaptador de corriente a la cámara K Botón de reinicio Se usa para restablecer la configuración de la cámara página 13 L Sensor de temperatura Para obtener ayuda visite http shop panasonic co...

Page 55: ...de dispositivos móviles adicionales a la cámara 12 Resetear la cámara 13 Apéndice Información acerca de la comunicación inalámbrica 14 Información acerca de las características del sensor 15 Información acerca del modo de visión nocturna 17 Montaje en la pared 17 Ajuste del ángulo 17 Quitar el soporte 18 Acceso a la Guía del usuario 19 2 Tabla de Contenido HN1003W_ es_es _0302_ver001 pdf 2 2018 03...

Page 56: ...ar la cámara consulte la Guía del usua rio página 19 Lea este documento antes de usar la unidad y guárdelo para consultarlo en el futuro Para obtener ayuda comuníquese con nosotros llamando al 1 800 272 7033 o visite nuestro sitio web http shop panasonic com support para clientes en los EE UU solo en inglés Por favor registre su producto http shop panasonic com support Para usar este dispositivo d...

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