Question
Answer
During operation
Scanning of shoulder roller position*
During scanning of shoulder
roller position or a massage,
7 short beeps sounded (
was displayed) and the action
stopped. What happened?
Massages stop for safety if the body cannot be detected for one of
the following reasons.
⁃
The user is not sitting.
⁃
The head and/or back is not touching the backrest.
⁃
A cushion is placed against the backrest or the user is wearing thick
clothing.
• Sit firmly, lean gently back so that your head touches the pillow,
press
and then press
to start again.
⁃
The comfort cushion is not raised.
Upper body
The mechanical intensity
adjustment button for the upper
half of the body does not work
sometimes.
The upper body massage roller intensity button is ineffective in
following instances.
This is an intentional condition to prevent suddenly intensifying strength
and is not a malfunction.
There is a delay in movement
when adjusting the position.
The massage rollers may not move immediately depending on
when the position button is pushed. (There may be a small time
lag. This is not an abnormality.)
If you hear the limit sound (beep-beep-beep) when the button is
pushed, this means that it is at the furthest position and cannot move
any further.
The height (intensity) on the
left feels different to that on the
right.
It is designed to differ in some cases.
An alternating tapping mechanism is used to create a more natural
sensation. The massage rollers therefore do not move in unison in
some massages. The massage roller height (intensity) on the left differs
from that on the right in these massages. This is not a malfunction.
The massage rollers sometimes
move bit by bit in a twitching
manner.
The chair is detecting the pressure acting on the massage rollers
and changing the massage strength. The massage rollers may
move bit by bit depending on the pressure but this is not an
abnormality.
Soles
The sole roller sometimes moves
before the course begins...
Before the course begins, the sole roller moves into place.
This is not an abnormality.
Hands
& Arms
During auto course (including
memory course), air action and
sole roller action may suddenly
stop and transit to the next
operation…
When hip massage or stretching operations start during an
automatic course, air operation and sole roller movements are
suspended. This is due to the priority on the air motion that is
linked to movements of rollers to enhance the effectiveness of hip
massage or stretching operations.
For this reason, in the number of times arm massage is performed
on the left and the right may differ with alternated application of
pressure for air arm massage.
Q&A
(continued)
* Scanning of shoulder roller position: action of measuring the body.
EN40
Summary of Contents for EP-MAK1
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